Shaun B.
SB
Shaun B.
"Effortless Legal Payments and Seamless Experience"
5/5
What do you like best about Extend?

I like the ease of access and the ability to request updates without directly communicating with the card issuer. Extend lets me pay for legal filings quickly, which is great for time-sensitive tasks, without needing to wait for credit card approval. Everything works as expected, and the process is seamless. I also appreciate that the features are fast, and the document submission or upload process works well. The initial setup was seamless, without hassle, and very quick. Review collected by and hosted on G2.com.

What do you dislike about Extend?

No dislikes so far. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Extend Makes Vendor and Service Cost Tracking Effortless"
5/5
What do you like best about Extend?

Extend is an amazing way to track the exact costs spent with specific vendors and services. Review collected by and hosted on G2.com.

What do you dislike about Extend?

Currently I do not have any negative feedback Review collected by and hosted on G2.com.

Response from Cheyenne Herron of Extend

Thank you for the kind words and the 5-star review! We're thrilled Extend has made vendor and service cost tracking easy for you — and especially glad we've been able to help reduce the disruption that comes with fraud and frequent card replacements.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Easy, Quick, and Flexible to Updatee"
5/5
What do you like best about Extend?

It’s easy and quick to use. Easy to make changes Review collected by and hosted on G2.com.

What do you dislike about Extend?

They send too many receipt reminders to me Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Easy Virtual Card Tracking, But Persistent Filters Are Missing"
3.5/5
What do you like best about Extend?

It is easy to request and track virtual credit cards Review collected by and hosted on G2.com.

What do you dislike about Extend?

There is not a way to permanently set filters to only show active credit cards, so my wallet will show over 50 cards I have to manually filter each time. Review collected by and hosted on G2.com.

Response from Cheyenne Herron of Extend

Thank you for your feedback! Our Product team is aware of the request to set filters on virtual cards and is tracking it as part of future product improvements.

Trevor G.
TG
Trevor G.
"Effortless Virtual Card Management with Extend"
5/5
What do you like best about Extend?

I find Extend incredibly beneficial for my team because it allows us to use our American Express cards to create virtual credit cards, which is essential for granting more team members access to a credit card without compromising security. The fact that American Express covers the cost ensures no additional expenses for us, making it a cost-effective solution. Setting up Extend was exceptionally easy, requiring minimal effort, though getting the primary cardholder to set it up took a little time. However, the ease of creating virtual cards and setting limits is a standout feature for me, as it streamlines the process of managing expenses and securing transactions. Extend enhances our workflow by ensuring our credit cards remain secure while still providing access to necessary funds for contractors and test orders. As long as the partnership with American Express continues without extra costs, I am committed to using Extend and highly recommend it, having rated it a solid ten out of ten for recommending it to others. Review collected by and hosted on G2.com.

What do you dislike about Extend?

No dislikes at this time Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Extend is definitely worth a try."
5/5
What do you like best about Extend?

I really like the ability to track my company's virtual card expenditures and add an accounting code that our accounting team uses to charge against. This makes it really convenient for me, since I have two different organizational charges that come in. Review collected by and hosted on G2.com.

What do you dislike about Extend?

I had an issue where something I purchased (software-wise) was a legitimate charge, but I couldn't get a receipt. It was less than $20, but there wasn't an easy way to stop the alerts from coming in, since our rules engine requires a receipt uploaded for every purchase. This took a lot of effort on my part, and with accounting to figure out an override, which ended up removing the rule for that day in time and then re-applying it. That's my only gripe (and normally we always have a receipt). Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Makes managing business spend super easy"
4/5
What do you like best about Extend?

Extend makes it really easy to manage company spending without needing a whole new credit card or bank. I love that you can create virtual cards on the fly for anything-- vendors, employees, subscriptions, you name it. It’s super simple to use, both for admins and team members. The real-time tracking and automatic reconciliation features are awesome because they save so much time at the end of the month. Plus, it works with the credit cards we already use, so setup was basically effortless. The platform feels modern, clean, and really intuitive. Review collected by and hosted on G2.com.

What do you dislike about Extend?

I’d say it could offer more integrations with other accounting or expense tools — it works well with the basics, but having more options would be great. Also, it depends on whether your bank partners with them, so not every card works. Review collected by and hosted on G2.com.

Dineeta T.
DT
Dineeta T.
"Robust Support But Needs Performance Improvement"
3.5/5
What do you like best about Extend?

I highly appreciate Extend for its intuitive setup process, which made it easy for us to start using. The support from the team at Extend was outstanding, providing quick and helpful responses to any questions we had. Extend's virtual card functionality has been invaluable, allowing us to forecast expenses better and speeding up reconciliation processes. I can swiftly identify missing data and handle fraudulent charges efficiently without having to cancel the main card. This feature ensures better protection of the physical card and streamlines our expense management. I also enjoy the ability to send virtual cards to internal teams and guests, which has been essential for our operations. The prompts that remind users to submit missing receipts or important details are also extremely useful, ensuring accountability and easing administrative burdens. Overall, Extend has become an integral tool for our company, enhancing financial oversight and operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Extend?

I experience lag with the software, which is frustrating, particularly during reconciliation and researching charges. It's a bit finicky, causing inconvenience in these areas. Additionally, there is a lack of a feature that prompts users to enter cost codes or expense codes, along with the absence of automated reminders for missing information like receipts and cost codes. I also find the reconciliation process could be improved, especially in aligning Extend transactions with our Amex statements for better financial management. Review collected by and hosted on G2.com.

Robert M.
RM
Robert M.
President
Small-Business (50 or fewer emp.)
"Simplification for my business, and controls around spending. Yes Please!!!"
5/5
What do you like best about Extend?

What I love the most about extend is the fact that I have full control over what cards to authorize what cards to give out and what cards are actually active to pay bills. There are a number of pieces of free trial software that I will try out but sometimes we'll normally forget that I have active this is a great solution for that to allow me to demo things from my business without having them charge me later as a forgetting tax. Additionally I love the fact that I can set full control over what gets spent and when and protect my primary card behind a firewall. Review collected by and hosted on G2.com.

What do you dislike about Extend?

Honestly, not a lot I love how transparent they are about the features and pricing Review collected by and hosted on G2.com.

YB
Yvonne B.
Director of Finance
Small-Business (50 or fewer emp.)
"Keeping account info secure"
4.5/5
What do you like best about Extend?

What I like best is the security that our actual credit card number isn't spread all over the web at different online purchase sites which tend to get hacked and compromised, leading to fraudulent charges on our account. With Extend, I can not only limit the dollar amount of exposure, but also create different ghost account numbers to use on each different online account for purchases. Review collected by and hosted on G2.com.

What do you dislike about Extend?

What is least helpful about Extend is that the person with the Admin status cannot see the account numbers disbursed to other people. I feel that the person who is approving the new card number and amount should be able to see full card number details. Review collected by and hosted on G2.com.