Raymond L.
RL
Raymond L.
Online Sales Manager
Small-Business (50 or fewer emp.)
"Works very well. Adds more value for our customers"
5/5
What do you like best about Extend?

It's a value-added service that helps customers looking for a great deal. Some customers know that they are purchasing something they intend to keep for years; warranties ensure that they are making a great investment. Review collected by and hosted on G2.com.

What do you dislike about Extend?

The integration requires some customization, but it is not a deal-breaker. It's expected to see this kind of customization required to get it working on a Magento site Review collected by and hosted on G2.com.

Dan B.
DB
Dan B.
General Manager
Small-Business (50 or fewer emp.)
"Great addition to product offering for a business"
5/5
What do you like best about Extend?

Adds another layer of warranty protection if the customer wants it. It does not cost us a thing and is another way to gain some additional revenue from those sales. The Extend reps are also very helpful and their dev team makes any setup or fixes completely hands-off for us. Review collected by and hosted on G2.com.

What do you dislike about Extend?

I wish they offered the ability to pay for bills with a card, it would make that process a lot easier and flexible for how we would prefer to pay. Review collected by and hosted on G2.com.

PC
PARM C.
WEB MANAGER
Small-Business (50 or fewer emp.)
"Great people, great company."
5/5
What do you like best about Extend?

Make it super easy to set-up and the benefits are instant and mutual. Easy money for anyone looking to create a second revenue stream to pretty much sell what you are and make more money. Review collected by and hosted on G2.com.

What do you dislike about Extend?

None. We are happy with our current relationship with Extend. We currently have no issues with the service and have no reason to stop using them. Thank you for asking. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"The more personalized and feature rich option"
5/5
What do you like best about Extend?

What we liked best about extend is the integration process. Unlike many other product warranty applications and companies, Extend takes the time to work with store owners and develop something unique rather than a cookie cutter solution. Review collected by and hosted on G2.com.

What do you dislike about Extend?

The only downside of Extend ties in with the greatest thing. Getting a custom app built takes time. However, you can't rush greatness! After a short wait, you're left with a beautifully integrated that runs much quicker than their competitors. Review collected by and hosted on G2.com.

Bailey C.
BC
Bailey C.
Wrestling Coach
Small-Business (50 or fewer emp.)
"Solid offering and peace of mind for customers"
4.5/5
What do you like best about Extend?

It gives our customers piece of mind that if anything goes wrong with their product, they won't be out of luck. Review collected by and hosted on G2.com.

What do you dislike about Extend?

Extend is a long term play. You won't get benefits until you've been using it for a while. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Great product! Amazing team!"
5/5
What do you like best about Extend?

Extend has been a great partner. They are extremely professional to work with on the integration side. They offer a great service to our customers and a great revenue upsell for us! Review collected by and hosted on G2.com.

What do you dislike about Extend?

Honestly, it's been great overall. Wish they had coverage for more of our catalog, but that's a very difficult thing to do because we have 500,000 products. Overall, great service! Review collected by and hosted on G2.com.

AA
Ali A.
President
Consumer Electronics
Small-Business (50 or fewer emp.)
"easy of use and great service"
5/5
What do you like best about Extend?

Customer service is very helpful. dan always available to answer any question you have Review collected by and hosted on G2.com.

What do you dislike about Extend?

Didn't find anything to dislike not much effort required Review collected by and hosted on G2.com.

Kevin K.
KK
Kevin K.
owner
Small-Business (50 or fewer emp.)
"anytime baseball"
4/5
What do you like best about Extend?

easy to set up, more cash per sale, customer peace of mind Review collected by and hosted on G2.com.

What do you dislike about Extend?

I have no idea if Extend pays us or if we pay them, still confused to this day. also I was interested in creating email follow up flows to c ustomers that did not opt in to extend to get more customers on board, but they basically said I have to hire my own dev to do it. would be nice if they helped Review collected by and hosted on G2.com.

KF
Kyle F.
President
Small-Business (50 or fewer emp.)
"Extend has helped our business grow!"
5/5
What do you like best about Extend?

Extend has the best customer support and they are always available to help you. Review collected by and hosted on G2.com.

What do you dislike about Extend?

Currently, we do not have any downsides to using Extend. Review collected by and hosted on G2.com.

DEMETRIUS N.
DN
DEMETRIUS N.
Owner
Small-Business (50 or fewer emp.)
"comfortable"
5/5
What do you like best about Extend?

I love that the did all the back end work. Review collected by and hosted on G2.com.

What do you dislike about Extend?

Have not had a dislike. The onboading was rough but we got through it like a team. Review collected by and hosted on G2.com.