Express Pigeon has an easy to use design for navigating all the different functions including how to create, send, add contacts and review results. The overall usability is great for someone who has never used an email marketing service before but also is robust enough to create unique and customized designs without being limited to templates.

Also, the customer support for Express Pigeon is outstanding! Anytime I have a question or concern, I receive feedback within the hour if not almost immediately. This is extremely important for me as I usually needs answers for my clients asap. It helps me stay efficient throughout the workday. Review collected by and hosted on G2.com.

It would be beneficial to have more robust analytics and results to deep dive from the Express Pigeon platform. Review collected by and hosted on G2.com.

A/B Subject testing, the overall superb ease-of-use of the e-mail builder, unlimited sending, and so much more. The customer support is better than the support you'll receive anywhere, let alone the ESP space. Review collected by and hosted on G2.com.

That I didn't know about them a few years ago. When you're sending e-mail campaigns, sometimes you don't have time to wait around for support to answer your question. They ALWAYS get back to me right away. Review collected by and hosted on G2.com.

We've tried out so many ESP, working with almost all of them at one point or another, but until Express Pigeon we haven't found one with such an easy to use and intuitive interface where almost anyone in our organization can use the system. While at the same time having the technical muscle to handle the complex integrations and functionality we require.

With the flexibility of Express Pigeon's API and ability to merge in so many custom fields we are able to generate truly 1:1 personalized emails. Additionally, Express Pigeon offers the ability to set a custom/unique delivery time for each subscriber allowing us to further target everyone on our list. No other ESP offers this, PERIOD. Review collected by and hosted on G2.com.

Only that more people aren't using Express Pigeon! Review collected by and hosted on G2.com.

The tool is very powerful and covers all areas of the E-Mail marketing needs. What makes ExpressPigeon stand out is its user experience. For non-Techies it provides an intuitive user experience and the templates allow a very professional end result. Review collected by and hosted on G2.com.

I would like to see a multi-user version of ExpressPigeon to allow access for a team. Review collected by and hosted on G2.com.

As a marketing intelligence platform, we work with a lot of different email service providers. We use about 15 on a daily basis and none are better than ExpressPigeon. The user interface is the best, hands down. The backend functionality does exactly what the documentation says (which is great too!). Further, he's adding some great functionality that really sets them apart even further. I would strongly recommend EP for your ESP needs. Review collected by and hosted on G2.com.

There is not anything that I dislike. Review collected by and hosted on G2.com.

Designing an email is honestly so much simpler with their product than with the two others I have tried in the last three years. I used to take about 30 to 45 minutes to prep and send one email and with ExpressPigeon I would say it's maybe 10 minutes or less. Review collected by and hosted on G2.com.

After about 9 months of using it, I don't have any significant complaints. Just little tweaks here and there that I hope they will make to the analytics, but that's about it. Review collected by and hosted on G2.com.

The Pigeon is an email bird you want to hitch your wagon to. The software is extremely user friendly and the technical support deserves a 10 star rating. The consistency of customer care is incredible and the quality is impeccable. Review collected by and hosted on G2.com.

There is nothing that I can say I dislike about this service. Everything is in its place, working well and is a most important part of my work. There is nothing bad I have to say about EP. Review collected by and hosted on G2.com.

There are a few aspects that jump out, UX: design tool easily beats out it's competition, DEV: their api can't be any easier to work with, I was up and running minutes with a code based integration, CUSTOMER SERVICE: excellent response time and always eager to help! Review collected by and hosted on G2.com.

Not a whole lot I dislike, the end-user experience could use some more dashboarding, but as I understand it this may be on the way! (excited to see it!) Review collected by and hosted on G2.com.

The designer is extremely simple to work with and EP has incorporated some nice touches including embedded Youtube videos which will play on the web hosted version of the email. Their support has been even more fantastic, they are extremely responsive and complete what they say they will. I've also been very happy with the transactional API Review collected by and hosted on G2.com.

Copying and pasting formatting from once cell to another removes the formatting. Wish we had the option to remove. Review collected by and hosted on G2.com.

What my company and I like the most about Express Pigeon is that it is easy to use and intuitive. The two people that use it the most in my office are the least tech and design savy, but have found EP to be as easy as any software we've ever used. On top of that Igor and his staff are unbelievable attentive. My colleague had an issue at 1am and he got an email back immediately. Although I can't say to expect that type of service (and we didn't) it seems to always be similar. Review collected by and hosted on G2.com.

There's not much to dislike. Compared to what else is out there, EP is hard to beat. A company to look out for. Review collected by and hosted on G2.com.