PS
Peter S.
Writer
Writing and Editing
Small-Business (50 or fewer emp.)
"Terrific Email Marketing Platform!"
5/5
What do you like best about ExpressPigeon?

ExpressPigeon is a powerful, efficient, user-friendly email marketing platform. I have used the service for 6 months. The email editor is fantastic. Super-easy to use, flexible, and clean. The emails look great when delivered. The list management services also work extremely well, with reliable suppressing of invalid or unsubscribed accounts and a variety of useful ways to organize and manage email lists. Customer service agents are reliable and responsive. ExpressPigeon delivers a fantastic enterprise-grade service at a fraction of the cost of Constant Contact or Mail Chimp. Review collected by and hosted on G2.com.

What do you dislike about ExpressPigeon?

There is very little that I dislike about ExpressPigeon. The reporting features could be stronger, but they get the job done. I would hope in the future to be able to drill more deeply into the user engagement data, at both individual and aggregate levels of analysis. Review collected by and hosted on G2.com.

Courtney P.
CP
Courtney P.
Founder/CEO
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Easy to learn!"
3.5/5
What do you like best about ExpressPigeon?

It's easy and seamless, I like that the interface is super simple and I can easily design good looking emails without much effort. Review collected by and hosted on G2.com.

What do you dislike about ExpressPigeon?

I would like to be able to search images in the gallery. We have so many images uploaded into our gallery that it's impossible to scroll to find one that is already in the library. Review collected by and hosted on G2.com.

Response from Igor Polevoy of ExpressPigeon

Hi, Courtney.

We can easily implement image search. It was never requested before. For any requests like that, just send us a note to support@expresspigeon.com to start a conversation. Our entire product line is driven by customer requests like this!

Jason S.
JS
Jason S.
COO
Food & Beverages
Mid-Market (51-1000 emp.)
"Great email service and support"
5/5
What do you like best about ExpressPigeon?

ExpressPigeon is a great email service - everything you'd expect from a business-critical service. It's reliable, consistent and easy to use. The best feature is the support from the EP team. After years of poor support from other email services, being able to talk with the EP team when issues or questions do arise is refreshing. Another benefit is consistent product upgrades every quarter, which is again unique in the email service industry. Review collected by and hosted on G2.com.

What do you dislike about ExpressPigeon?

We had to go through an integration project to get ExpressPigeon functioning similarly to our previous email provider. It required product and engineering time but the outcome was great. EP even contracted engineering support during the integration, it was a good experience overall, despite the distraction. Review collected by and hosted on G2.com.

Austin J.
AJ
Austin J.
Director of Business Strategy
Biotechnology
Mid-Market (51-1000 emp.)
"ExpressPigeon is a fantastic alternative to VR, CC and other providers"
5/5
What do you like best about ExpressPigeon?

Clean interface, ease of use, personal relationship with company, and easy access to support Review collected by and hosted on G2.com.

What do you dislike about ExpressPigeon?

Nothing at the moment. A few additional features would be great but no complaints! Review collected by and hosted on G2.com.

John T.
JT
John T.
Technical Director
Small-Business (50 or fewer emp.)
"Email Marketing + Transactional Capabilities = Win for everyone! "
5/5
What do you like best about ExpressPigeon?

ExpressPigeon is incredibly easy to use. You can go from creating an account to sending a beautifully created email to your ENTIRE contact list in minutes! The system lends itself to be simple yet powerful, a huge plus in a world full of bloated and confusing email marketing tools. Review collected by and hosted on G2.com.

What do you dislike about ExpressPigeon?

Nothing floats to the top of my mind. I switched to ExpressPigeon because I was tired of MailChimps "tunneled" UX interface, where you had to complete step 1, 2, 3, without an easy ability to "jump" to where I wanted to in their application. MailChimp's customer support, while always attentive, wasn't as nearly personal as ExpressPigeon has been. ExpressPigeon has been much more responsive to my custom integration needs, giving me the support I need to keep email an easy part of my business responsibilities. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Brilliance in Simplicity"
4.5/5
What do you like best about ExpressPigeon?

- Highly customizable and user-friendly design editor. Inbuilt features for editing images, cropping etc make it hassle-free to create newsletters. No HTML required (though can be customized). Has really cool features like Calendar, Personalization, Sharing newsletter between accounts etc.

- Autoresponders, work pretty well

- Custom fields for list segmentation are very useful

- Great customer support Review collected by and hosted on G2.com.

What do you dislike about ExpressPigeon?

- Cannot do spot A/B Testing on Entire group (50/50) Review collected by and hosted on G2.com.

Response from Igor Polevoy of ExpressPigeon

Hi, there. We are not sure what spot A/B testing is. Not sure that A/B testing at 50% is making much sense since the idea is to pick the best performing subject line. Can you please let us know what you mean on: support@expresspigeon.com and we will consider!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Extraordinary Deliverability and Client Attention"
5/5
What do you like best about ExpressPigeon?

Express Pigeon is a first class platform that drives 'Inboxing' with the best of them. We've long had relationships with several of the biggest name ESP's. ExpressPigeon is in many respects as good, or better. Review collected by and hosted on G2.com.

What do you dislike about ExpressPigeon?

Nothing at this point, save some data segmentation features we'd like to see eventually added. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"ExpressPigeon Review"
4/5
What do you like best about ExpressPigeon?

it is user friendly and helps us track data. Review collected by and hosted on G2.com.

What do you dislike about ExpressPigeon?

It crashes a lot and is sometimes slow but other than that, I dont have any issues. Review collected by and hosted on G2.com.

Response from Igor Polevoy of ExpressPigeon

Hi, there. Can you please let us know how you observe any instability issues (crashes) here: support@expresspigeon.com. We are there to help!

Jerry F.
JF
Jerry F.
President
Construction
Small-Business (50 or fewer emp.)
"Express Pigeon is well worth a look! I bought it and would again."
4.5/5
What do you like best about ExpressPigeon?

I find their system very easy to use, and fast. Our company has also used Constant Contact and Mailchimp. The customer service and the overall platform from Express Pigeon is much better and cleaner than Mailchimp and significantly faster uploading than Constant Contact.

The customer support is fantastic.

Our emails get through at the same rate as the other services and Express Pigeons analytics much better and simpler to use. Review collected by and hosted on G2.com.

What do you dislike about ExpressPigeon?

I don't dislike either company but the issue we had with Constant Contact was as we grew, they could not grow with us and we have to make a change. Mailchimp is harder to use than Express Pigeon and their only customer support is through chatting which I don't like. Its slower than having a conversation and unfortunately that is their only option. Hated it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Simple, easy to use ESP"
4.5/5
What do you like best about ExpressPigeon?

fast and easy email template builder. UI is easy to understand for new users Review collected by and hosted on G2.com.

What do you dislike about ExpressPigeon?

could use more robust reporting for one-off needs Review collected by and hosted on G2.com.

Response from Igor Polevoy of ExpressPigeon

We would love to hear your requirements for more reporting! Please, drop us a note: support@expresspigeon.com - we listen to our customers!