Simplify support and optimize performance in the data center with ExpressConnect® technology. This all-in-one solution from Service Express makes it easier to accomplish more. Automate ticketing, organize information, and streamline systems for your server, storage and network needs.
Monitoring: Minimize disruptions by automating ticketing in your data center. Rely on our secure agentless and email-based solutions to identify failures and place tickets for you.
Ticketing: Manage ticket activity your way. Schedule service callbacks, track service status and history, and place tickets in your existing ITSM with a custom integration or our ServiceNow certified app.
Account Management: Plan for your infrastructure demands. Manage your agreements, updates, warranty coverage, and EOL & EOSL dates for your equipment.
Integrations: Streamline maintenance support with your current monitoring and ticketing systems, including HPEOneView, Nagios, PRTG Network Monitor, ServiceNow, SolarWinds and more. Add two-way communication, view service diagnostics, build custom integrations, and connect using our ServiceNow certified app.