Exponea

Exponea

4.8
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Exponea is a Customer Data Platform that collects and unifies data from all customer touchpoints into a unified Single Customer View and utilizes this data to help e-commerce businesses to convert and retain customers by acting on customer signals with the right message at the perfect time through the preferred channel. Exponea was built from the ground up (i.e. no acquisitions) which allows for seamless interactions between our universal source of customer data and the campaign execution capabilities. As a result, we are able to deliver customer experiences that are not only personalized, but also relevant.

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Exponea Details Provided by: Juraj H.

Exponea Details Provided by: Juraj Horný

Head Of Digital at Exponea
Website
exponea.com
Related Links
Q&A
Languages Supported
English, German

Exponea Screenshots

About Exponea

We help e-commerce businesses to convert visitors into loyal customers and foster long-lasting relationship by creating exceptional customer experiences through relevant and consistent communication.

Exponea is an end-to-end Customer Data Platform, combining advanced customer data analytics with omni-channel campaign execution. It enables businesses to understand customer behavior and immediately launch highly personalized campaigns for each individual customer through their preferred channels.

The platform helps maximize profits and optimize marketing spend by targeting the right customers with the right message at the right time.

Strengths
Fast integration - be up and running in minutes
Powerful Customer Data Platform using predictive analytics
Real-time analytics- in actual real-time (no lags)
Personalization at scale - highly-relevant, yet automated approach to each individual customer
Advanced, self-optimizing, machine learning technology - to ensure the best performance
Fast support - average response time under 2 minutes

How do you position yourself against your competitors?

Exponea was built from scratch, meaning that it does not consist of separately acquired solutions stitched together. This provide our customers with a competitive advantage as the data collected through all the touchpoints (email, web, mobile,etc.) is being unified in our universal source of data – unified Single customer view.

This single source of customer intelligence enables the campaign execution modules to easily understand this data and deliver the right message to each individual customer consistently across all channels. Compared to acquired clouds where the solutions operate separately (i.e. email management module is not considering data collected on the web.

By providing the same unified data to all Exponea features, we enable brands to excel across multiple fronts and provide a consistent user experience through all touchpoints.

Vendor
Exponea
Company Website
Year Founded
2015
HQ Location
London, United Kingdom
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
253
Twitter
@exponea
Twitter Followers
4,623
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