Need analytics for Cisco? Microsoft Teams? NEC? Zoom? Webex Calling? Pull reports on your ENTIRE enterprise communication system in one place. - Quickly troubleshoot quality of service issues - Easily assign roles and provide role-based access to reports - Empower management with metrics at their fingertips - Visualize call routes, measure call volume, anticipate customer service needs with point-and-click ease Expo XT provides UC and Collaboration Analytics to unlock valuable insights into customer interactions, team collaboration, and enterprise-wide communication trends. Our UCC solution seamlessly integrates with popular collaboration and voice communication tools to help you make informed, data-driven decisions. Hybrid UC And UCaaS Reports We Expo XT can blend UC and UCaaS call analytics data with on-premise PBX cdr reporting for easy reporting and total insight regardless of the communication platform. Identify Inefficiencies with Meeting Attendee Reports Manage meeting duration and participant numbers to find inefficient communication channels that are costing productivity time. AI Analysis Of Voice Calls And Recordings Metropolis solutions uses Natural Language Processing (NLP) to extract, transcribe and analyze voice calls and recordings.