Explorer Eclipse Reviews & Product Details

We're glad to hear that you find Explorer Eclipse simple and easy to navigate! We appreciate your feedback about the loading speed, and we are constantly working to improve performance for our users.

Thank you for sharing your feedback with us! We're glad to hear that you find Explorer Eclipse helpful in pulling documents from your AP folder. We understand the importance of having a user-friendly platform, and we appreciate your input on the visibility of the data that can be pulled.

We will definitely take your comments into consideration to improve the platform's usability. If you have any specific suggestions or if you need assistance in understanding the data that can be pulled, please feel free to reach out to us. We are here to help and ensure that Explorer Eclipse continues to benefit you in the best possible way. Thank you for choosing Explorer Eclipse!

Thanks so much for sharing your experience. We’re really glad to hear that Eclipse helps you stay organized and that the self-help tools have been useful when questions come up.

We also appreciate your note about session timeouts. We've shared your feedback with the team so it's on their radar. In the meantime, if you'd like to chat more about it or explore possible workarounds, feel free to reach out to your Explorer Account Manager.

Thanks again for taking the time to leave a review!

Hi Rob,

Thank you for sharing your feedback and for highlighting the power of Eclipse’s job costing functionality. We're glad to hear that it's helping you access project information quickly and accurately.

We also appreciate your suggestion about having quicker access to training materials directly within the platform. That’s a great idea, and we’ve shared your feedback with our product and documentation teams as we continue improving the user experience.

Thanks again for your review and for being part of the Explorer community.

Hi Rod - thanks so much for updating your review! We’re glad to hear that Eclipse continues to deliver on ease of use and remote access.

It’s great to hear that the platform is serving your business well, however if you ever decide to explore more of what Eclipse can do, your Explorer Account Manager would be happy to help you get even more value from the system. Please reach out if that's of interest!

We really appreciate your continued support and feedback.

Thanks so much for sharing your experience. We're happy to hear that Eclipse has been intuitive and quick to pick up, and that it's supporting your project efficiency and time management goals.

We appreciate your note about dashboard navigation and the extra steps. We've passed your comment along to our product team. Even small feedback like this helps us continue to refine the experience and remove friction wherever we can. :)

Thanks again for taking the time to leave a review!

Thanks for updating your review! We're glad to hear that Eclipse continues to be a reliable and easy-to-use tool for your team, especially when it comes to generating accurate reports quickly.

We appreciate your note about performance when handling larger datasets. We would like to review this with you, as we can evaluate your current setup and also share several tools we have developed to optimize performance with larger datasets. If you’re open to it, please reach out to your Explorer Account Manager so we can help facilitate this.

Thanks again for sharing your experience. We’re always looking for ways to improve and really value your input.

Thanks for your review, Thomas. We’re glad to hear that the flexibility in WIP reporting and the ability to import tickets from your asphalt plants and quarries are delivering real value to your team.

Regarding resolution times - we understand how valuable timely support is, and we are actively working to make that experience even better. Your input helps us improve, and we appreciate you taking the time to share it. If there is anything you would like to discuss in more detail, your Explorer Account Manager is always happy to assist.

Thanks again for being part of the Explorer community and sharing your experience with us.

Thank you for sharing your feedback. We're glad to hear that you’ve found our customer service responsive and that Eclipse is helping you keep materials and costs organized by project in your subcontracting work.

We’re sorry to hear that navigating the system feels cumbersome at times, especially when trying to view collective journal entries. We know how critical it is to access project financials efficiently. There may be features or setup options that could help simplify your workflow, and we’d love to better understand your process. If you're open to it, your Explorer Account Manager can help coordinate the right resources to explore a solution with you.

Thanks again for your honest input. It helps us continue to improve the experience for all users. We hope to hear from you soon!

Thank you for taking the time to share your experience using Explorer Eclipse! We are happy to hear that you find the software easy to learn and accessible. We'll pass your feedback along to our product team regarding occasional speed issues and PO locking.