We appreciate the user-friendly interface, it is really easy to use. One of the most useful features is subscriber segmentation allowing us to track the actual engagement of recipients. The support team is full of creative ideas and we love the proactive attitude, especially when it comes to deliverability and handling related issues. Dedicated IPs are great for building sender reputation and maintain optimal email delivery in the long run. Although I have worked with many email platforms, I still think Expertsender is one of the best. Review collected by and hosted on G2.com.

I’d like to see the Reports section more detailed and transparent, I’d love to be able to download visually appealing charts etc. Review collected by and hosted on G2.com.

ExpertSender provided us with a price competitive solution when we were in the startup phase and it happened to be the best choice we could make, really good value for money. Our Account Manager has always been very supportive and innovative, helping us to choose the best mailing strategy for our type of business – we’ve learned a lot from him about the importance of segmentation and targeting your audience as well as the effective use of dynamic content to personalize emails. It’s crucial for a travel agency to react appropriately to our customer’s behavior online to maximize the conversion. The technologically advanced tools available in ExpertSender make virtually every business scenario possible and easy to execute Review collected by and hosted on G2.com.

The thing I miss most regarding the platform is such a simple feature as excluding some segments of recipients when scheduling the newsletter. There’s no such option, so as a workaround you have to exclude certain users on the level of segments which makes it a bit bothersome and creates so many segments that you have to handle later on. One can find themselves a bit lost because of that and truth be told excluding recipients is something so basic that really helps (and most ESPs already have this option). Review collected by and hosted on G2.com.

ExpertSender has several really useful tools. We were able to restore subscribers who left our website and shopping card without any purchases.

By using extended segmentation we're able to deliver relevant content which resonate with our customers. Thanks to that we have more completed transactions. We're satisfied with customer support, they are always open to help. Review collected by and hosted on G2.com.

Getting back data from data tables sometimes could be annoying. It’s easier when you feel comfortable with SQL Review collected by and hosted on G2.com.

We were able to send campaigns really fast without spending a ton of time to learning ExpertSender platform. In case of doubts or issues anytime we can count on support team especially in case of deliverability issues.

Everything you need to create and send your email campaign is in one place. We appreciate the segmentation that allows us create efficient campaigns. Review collected by and hosted on G2.com.

Minor things, some of user tools could be more intuitive. Review collected by and hosted on G2.com.

ExpertSender is a robust, affordable solution that has brought my email marketing to the next level. Review collected by and hosted on G2.com.

I suppose there are always more features to want, but if I'm honest, ExpertSender has more than enough to keep me busy for now, and I've been with them for over a year! Review collected by and hosted on G2.com.

The speed of the platform is amazing.

Even complex segments load within seconds, never had anything loading for over 30 seconds.

UI and UX are great.

Deliverability. Review collected by and hosted on G2.com.

Nothing really. Maybe only the fact that it doesn't have adnetwork integration and pulling creative / stats is done manually, but that's not a problem at all giving that most of such platforms aren't integrated with affiliate network tracking platforms. Review collected by and hosted on G2.com.

It's rare to find an ESP that actually REALLY knows about delivery. The staff is extremely responsive and knowledgeable, and are also proactive to help head off any issues. Review collected by and hosted on G2.com.

Having worked with many ESPs, there is usually a long list of complaints. It's rare to be disappointed with them about even a small thing. Review collected by and hosted on G2.com.

We've used several ESP's (both Enterprise Level and other) and ExpertSender is by far a cut above. Their customer service is phenomenal and their segmentation abilities are really first class. The platform takes some getting used to and we aren't even close to utilizing it's full capabilities yet however we love what we have seen and definitely wouldn't hesitate to recommend to others looking for a solid solution to their email marketing needs. Review collected by and hosted on G2.com.

Platform takes some getting used to and isn't necessarily as intuitive as we would like however overall it's great and anything that you need help with support is glad to assist with. Review collected by and hosted on G2.com.

Mostly in expertsender I value all the possibilities it gives to the user. You can not only create, manage and send e-mails, but also automate your work. Review collected by and hosted on G2.com.

Could have more templates of e-mails in the builder. Review collected by and hosted on G2.com.

Their response is very fast and are just an email away if you need any help. They schedule online meetings without any hesitation for overseas customers. With time, you will experience how easy is it to use ExpertSender. The interface is easy to navigate. Deliverability team is doing a really good job. Review collected by and hosted on G2.com.

Sometimes time zone can be a problem to reach out to them but they always reply to you at the very next available business hours. Review collected by and hosted on G2.com.