Expertise AI Reviews & Product Details

Expertise AI is the AI Demand Conversion Platform for modern B2B teams, transforming inbound traffic into qualified pipeline, 24/7, at scale. Powered by intelligent AI Agents, Expertise AI instantly engages website visitors through chat or voice, identifies intent, and autonomously qualifies and routes top prospects to the right sales reps or meeting slots. The result? Pipeline growth, accelerated conversion, and no leads lost to manual or outdated methods. Your website is the gateway to demand and pipeline, but buyers face massive information overload and delays when trying to connect. In today’s market, traditional SDR workflows can’t keep up: leads bounce, manual follow-ups lag, and selling motions don’t fit every business. Speed and relevance are everything, Expertise AI puts pipeline generation on autopilot. Expertise AI proactively engages every visitor with hyper-personalized microsites and AI-driven conversations, leveraging your own playbook, knowledge base, and CRM data. It qualifies each lead in real time, asks smart questions based on visitor actions, and enriches lead profiles with actionable firmographics and behavioural signals. No more missed opportunities, no more noisy leads. With advanced integrations including Salesforce, HubSpot, Zapier, and popular messaging channels, Expertise AI fits directly into your stack, automates outreach, and delivers instant visibility into the health and impact of your pipeline. The platform securely handles routing, meeting scheduling, and data enrichment, empowering sales teams to focus on closing, not chasing leads. Enterprise-ready, SOC2 Type II and GDPR compliant, Expertise AI supports integration with thousands of business tools, so you never compromise on security, privacy, or scale. Trusted by leading product and sales teams worldwide, Expertise AI delivers proven conversions, happier customers, and real business impact, from day one. Turn your inbound motion into a demand conversion engine: engage, qualify, route, and grow with Expertise AI.

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Expertise AI

Product Description

Expertise AI is a Demand Conversion AI platform designed for B2B software teams that want to turn website visitors into qualified pipeline automatically. Unlike traditional SDR tools and friction-heavy forms, Expertise AI uses agentic AI to engage, qualify, and route prospects across every inbound channel, from website chat and voice to messenger and social platforms, ensuring no opportunity is missed. Expertise AI instantly turns website traffic into meaningful conversations and sales opportunities. Visitors are greeted and qualified in real time, with the AI agent following your business playbooks and evolving with your unified knowledge base. Prospects are enriched with actionable company insights, routed seamlessly to the right reps, and can schedule meetings through a single, unified platform, eliminating lead leakage and high bounce rates seen in legacy solutions.

Overview by

Haozhe Sheng

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

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Expertise AI Integrations

(2)

Verified by Expertise AI

Expertise AI Media

Easily automate your team's best outbound and qualification strategies with tailored Al-driven playbooks.

Expertise AI Demo - Visitor Identification

Identify anonymous website visitors who do not fill out forms. Get their real names, email addresses, and company information automatically.

Flags conversations that reveal gaps in Al knowledge so you can continuously train and improve Al accuracy.

Trigger real-time, hyper-personalized conversations that guide and convert every visitor.

View real-time reporting on pipeline performance, engagement, and Al-driven outcomes.

Expertise AI is an inbound AI SDR that delivers hyper-personalized website experiences by engaging and qualifying visitors in real time. Watch this quick demo video to learn more about Expertise AI.

Expertise Booking, our new AI-native calendar scheduling tool designed to make booking meetings easier and more intuitive for teams and individuals.

Official Downloads

(5)

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How BigBuy scales AI-driven lead capture and support with Expertise AI

How Hydro-Québec reduced customer service requests with Expertise AI

How GIC-GREEN turned Expertise AI into its #1 lead driver

Expertise AI Reviews (39)

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Richard S.

Venture Scout, Sourcing

Small-Business (50 or fewer emp.)

7/29/2025

Guest users or non-business users of the software, not included in G2 scores.

"I love this product and it works really well"

5/5

What do you like best about Expertise AI?

I’ve been using Chatsimple on my website, and it’s honestly been a game-changer. It greets visitors, answers their questions, and even helps guide them toward booking meetings or making decisions — all without me having to lift a finger. It feels smart, personal, and way more natural than other bots I’ve tried. Plus, setup was fast and painless. Overall, it’s responsive, easy to customize, and actually helps convert visitors into leads. The AI feels genuinely helpful Review collected by and hosted on G2.com.

What do you dislike about Expertise AI?

Not much to be honest.If I had to nitpick, I’d love to see more detailed reporting on conversations and customer journeys. Review collected by and hosted on G2.com.

What problems is Expertise AI solving and how is that benefiting you?

I used to miss out on leads just because I couldn’t reply fast enough. With Chatsimple on my site, visitors get instant answers and can book calls without waiting on me. It’s seriously helped me save time and not lose potential clients. Now I can focus on my work knowing the bot’s got my back. Review collected by and hosted on G2.com.

Jean I.

Executive Assistant

Small-Business (50 or fewer emp.)

7/21/2025

"A Smart Way to Engage Leads"

5/5

What do you like best about Expertise AI?

- It was quick to set up and running in under a day.

- The AI picked up our FAQs, product info, and government rebate details with no drama.

- It works well with our CRM and the chat tool on our site.

-It doesn’t just answer questions, it collects customer info, checks if they’re a good lead, and sends them to the right person.

- It's there for customers 24/7, so we don’t miss leads overnight or on weekends. Review collected by and hosted on G2.com.

What do you dislike about Expertise AI?

Not much, it's pretty good, but even the most basic plan feels a bit steep for smaller teams. Review collected by and hosted on G2.com.

What problems is Expertise AI solving and how is that benefiting you?

Chatsimple has taken a huge load off our team by handling repetitive enquiries, qualifying leads, and directing people to the right place. Before, we’d either miss messages outside business hours or spend too much time answering the same questions over and over. Now, customers get instant answers 24/7, and we only get involved when there’s a qualified lead ready to go. It’s helped us respond faster, look more professional, and focus our energy on jobs that actually convert. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/11/2025

"Exceptional AI Chatbot with Seamless Integration and Insightful Reporting"

5/5

What do you like best about Expertise AI?

The quality of the AI output, the integration capabilities, the UI of platform. It is incredibly easy to make adjustments and fine tuning chat responses. I love the reporting and visibilitiy into our user engagement. This has by far been the best chat bot experience we have integrated into our website. The implementation and service team has been highly responsive, attentive and quick to solve problems allowing us to get our chat bot up and running in record time. They have gone above and beyond to customize our experience based on our specific business needs. Review collected by and hosted on G2.com.

What do you dislike about Expertise AI?

Nothing. This is by far the best chatbot platform in market right now! Review collected by and hosted on G2.com.

Angela X.

Software Engineer Intern

Small-Business (50 or fewer emp.)

9/21/2025

"ExpertiseAI knows my website"

5/5

What do you like best about Expertise AI?

It feels like the platform actually understands my site and my customers. After moving from ChatSimple to ExpertiseAI, I was surprised by how quickly it picked up my content, FAQs, and tone of voice. The answers it gives to visitors feel on-brand and accurate. I also like the clean dashboard and how easy it is to tweak responses or add new knowledge without needing a developer. Review collected by and hosted on G2.com.

What do you dislike about Expertise AI?

The main drawback for me is the pricing. While the quality is great, the jump between tiers feels steep for a small business or solo operator. Review collected by and hosted on G2.com.

Prateek G.

International Key Account Manager

Mid-Market (51-1000 emp.)

7/30/2025

"Great Value and support. Highly Recommended Tool"

5/5

What do you like best about Expertise AI?

Chatsimple is easy to use and setup, even without any technical experience. The chatbot works seamlessly and add real value to website visitors. It improved our customer engagement. Review collected by and hosted on G2.com.

What do you dislike about Expertise AI?

There is not so much to dislike. If anything then i would say the dashboard could benefit from a bit more customization and analytics insights, but overall the tool performs very well and continues to improve. Review collected by and hosted on G2.com.

Team L.

Marketing manager

Small-Business (50 or fewer emp.)

8/6/2025

"ChatSimple Is the Real Deal"

5/5

What do you like best about Expertise AI?

I rarely leave reviews, but ChatSimple deserves it. I was skeptical at first, but after using it for several weeks on my business site, I’m fully convinced this is one of the best AI chatbot solutions available.

It’s fast, smart, easy to use, and has already helped us capture leads we would have otherwise missed. Customers are getting instant answers, and our engagement rate has gone up. Review collected by and hosted on G2.com.

What do you dislike about Expertise AI?

Honestly, no complaints at all. Everything works as advertised. Review collected by and hosted on G2.com.

David M.

Marketing and communication

Small-Business (50 or fewer emp.)

8/1/2025

"Review Chatsimple - BrinQer"

5/5

What do you like best about Expertise AI?

Its very easy to use and the learning skills are very high!

We like to work with chatsimple.

Easy to design and implementate to your website.

and good customer support Review collected by and hosted on G2.com.

What do you dislike about Expertise AI?

Sometimes i can not login in the dashboard. Review collected by and hosted on G2.com.

Muhammad U.

Influencers marketing person

Small-Business (50 or fewer emp.)

7/29/2025

"Best ai chatbot"

5/5

What do you like best about Expertise AI?

I like mostly that it understand my users

It's works amazing. I just love it because it boosts my sales. Review collected by and hosted on G2.com.

What do you dislike about Expertise AI?

No I didn't feel any thing I dislike about this Review collected by and hosted on G2.com.

Carmen F.

General Manager

Mid-Market (51-1000 emp.)

8/7/2025

"Excellent experience"

5/5

What do you like best about Expertise AI?

What we appreciate most is that with each client interaction, the chatbot continuously improves its performance. The integration process is seamless, and the platform is incredibly easy to use. Review collected by and hosted on G2.com.

What do you dislike about Expertise AI?

Up to this point, we have no concerns or issues to report. Review collected by and hosted on G2.com.

David L.

Research Assistant

Small-Business (50 or fewer emp.)

8/5/2025

"Smart AI Chatbot Your Website Needs"

5/5

What do you like best about Expertise AI?

In today’s fast-paced digital landscape, ChatSimple emerges as a powerful AI chatbot solution designed specifically for businesses that want to enhance customer engagement, automate responses, and drive conversions directly from their website. Review collected by and hosted on G2.com.

What do you dislike about Expertise AI?

I recently integrated ChatSimple into my business website, and I can confidently say it exceeded all expectations. Review collected by and hosted on G2.com.