It upgrades brand's image and saves lots of time answering standard questions in a friendly human like way. The setup was extremely simple with clean UI/UX, any small business owner with little to no tech knowledge should be able to setup in 5 mins ! Must for any business with website & social media as it also capture contacts of potential clients ! And quick tech support who fixed a minor issue with text color ! And... support multiple languages ! Review collected by and hosted on G2.com.

Can't think of any now, it would be great to see more integrations coming up such as IG Review collected by and hosted on G2.com.

I loved the simplicity of the setup and backend management of my chat AI bot. It's easy to understand and you can quickly optimize it's performance and appearance. Review collected by and hosted on G2.com.

There are some limitations to the customization process but after engaging with Hao his explanation made sense on why such limitations are in place. Review collected by and hosted on G2.com.

So easy to use and to setup. You can have a fully functional chatbot in less than 60min. Game changer!

The team at Chatsimple is always willing to help and provide support! Review collected by and hosted on G2.com.

Nothing. I know that are constantly developing and improving the functionality of their platform. No complaints. Review collected by and hosted on G2.com.

I first find out about chat simple from a friend and I used for my website and is incredible how good it is Review collected by and hosted on G2.com.

Nothing everything so far is perfect it great Review collected by and hosted on G2.com.

It was easy to set-up and train. I can have a chat without having a staff member available to answer questions. We can scale our sales and support team without hiring more staff. My team can escalate questions to ChatSimple and answer our customers. It is easier to use ChatSimple than search the help center or our training manuals. ChatSimple can provide troubleshooting steps to customers without users opening a support ticket. Review collected by and hosted on G2.com.

Nothing, really. The product is simple to use. Review collected by and hosted on G2.com.

its Intuitive setup process and how efficient and accurate the responses are that a personalised to my business Review collected by and hosted on G2.com.

Nothing so far chat simple has been great to use Review collected by and hosted on G2.com.

It assists with daily tasks, helping with demand, enabling better customer service. And the support is excellent; whenever I needed it, they attended to me immediately. Review collected by and hosted on G2.com.

So far I haven't had any disadvantages, I had some technical problems, but they were resolved quickly. Review collected by and hosted on G2.com.

Neat interface, easy to work with, best support and service in the field! Review collected by and hosted on G2.com.

Don't have access to the back end but not a big issue Review collected by and hosted on G2.com.

Easy to use, and great support.

I slaute all the team Review collected by and hosted on G2.com.

Nothing to dislike, the solution is awesome Review collected by and hosted on G2.com.

the ease of configuration, both on training the bot and making it beautifull. The ability to capture leads and see what the conversations were about (to improve new chats). Review collected by and hosted on G2.com.

haven't found any dislikes with their product. Review collected by and hosted on G2.com.