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 ![ExpertCallers](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a635fa28c96c085edbc256e6a2be5df2/expertcallers.jpg "ExpertCallers")
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# ExpertCallers Discussions

ExpertCallers is a global provider of customer relationship management and contact center solutions, helping businesses build meaningful customer interactions and long-term loyalty. A division of Flatworld Solutions, the company has been delivering process-driven, scalable support services since 2002. Built on a strong foundation of operational excellence, ExpertCallers integrates structured workflows with Lean Six Sigma (LSS) methodologies to ensure consistency, efficiency, and continuous improvement across every engagement. What began as a small team serving a handful of clients has evolved into a global operation supporting businesses across multiple continents. This growth has been driven not just by scale, but by a disciplined approach to systems, a skilled workforce, and a long-term commitment to client success. Today, ExpertCallers offers a comprehensive suite of contact center services, including inbound and outbound support, technical assistance, telemarketing, CATI, email, and chat, delivered through both traditional and AI-augmented models. By combining human expertise with intelligent automation, the company enables organizations to enhance customer engagement, improve operational efficiency, and deliver consistent, high-quality experiences at scale.

 ![ExpertCallers](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a635fa28c96c085edbc256e6a2be5df2/expertcallers.jpg "ExpertCallers")

ExpertCallers Discussions

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[Purnendu B.](https://www.g2.com/users/purnendubala "Purnendu B.")

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9 months ago

Market Analyst, Business Storyteller, and Technology Writer, 18+ Years driving ROI, ORCID - 0009-0006-2067-4645

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## Happy with ExpertCallers lead generation - what has been your experience?
](/discussions/happy-with-expertcallers-lead-generation-what-has-been-your-experience)
I’ve had a positive experience with ExpertCallers, especially with their lead generation and outreach support. The team has been responsive, professional, and easy to work with. I’m interested in hearing how others have experienced their services, particularly around lead quality, communication,... 

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