# ExpertBox Reviews **Vendor:** GO CONSULTED **Category:** [Telemedicine Software](https://www.g2.com/categories/telemedicine) **Average Rating:** 4.2/5.0 **Total Reviews:** 11 ## About ExpertBox ExpertBox is end-to-end HIPAA-compliant telemedicine software that allows you to provide top-notch telemedicine services, automate your workflow, reduce administrative tasks, go paperless, manage your practice seamlessly and build long-lasting relationships with your patients. With ExpertBox you can: -Manage your availability -Let patients book appointments with you online 24/7 -Get patient details upfront -Deliver virtual care via HD video calls -Tackle critical issues on the go via chat -Manage patient-related data and documents -Take control of your staff -Send automated appointment reminders to patients -Send customizable automated invoices -Let your patients sign service agreements before appointments -Get online payments -Access your financial history -Collect feedback from your patients ## ExpertBox Pros & Cons **What users like:** - Users appreciate the **ease of use** of ExpertBox, making online consultations seamless and efficient for clients. (1 reviews) - Users value the **easy integration** of ExpertBox, facilitating a smooth and efficient client meeting experience. (1 reviews) - Users appreciate the **seamless booking process** of ExpertBox, making scheduling client meetings effortlessly efficient. (1 reviews) **What users dislike:** - Users often face **lag in video conferencing** , which disrupts calls and diminishes the overall experience. (1 reviews) - Users experience **poor call quality** with lag during video conferences, disrupting communication and overall effectiveness. (1 reviews) ## ExpertBox Reviews ### 1. Decent Video Conferencing Software **Rating:** 4.5/5.0 stars **Reviewed by:** Bhavya M. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2022 **What do you like best about ExpertBox?** The good part about ExpertBox is that it is an All-in-One Client Meeting Software. Agencies and individual experts can provide the best online consultation via this easy-to-use software to their clients. It offers a seamless booking process. **What do you dislike about ExpertBox?** At times, there is a lag in video conferencing which disrupts the call. Also, an easy to use chat option can increase the platform's utility and make it more convenient for the user. **What problems is ExpertBox solving and how is that benefiting you?** Some major areas where ExpertBox has added value for me are advanced scheduling, stable HD video and secure billing. ExpertBox eliminates the tension of administrative tasks. ### 2. Video conferencing at its best **Rating:** 4.5/5.0 stars **Reviewed by:** Fraz A. | Functional Consultant / Business Analyst , Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2021 **What do you like best about ExpertBox?** Integrated features that help to organize video calls all across the board with scheduler are bringing a lot of ease for the team and clients. Video calling is an essential task for daily day to day work as pandemic has restricted all of us a lot **What do you dislike about ExpertBox?** GUI and interphase could improve a bit, team could improve its theme **Recommendations to others considering ExpertBox:** Yes its scheduler feature to arrange meetings for the day is a must to try **What problems is ExpertBox solving and how is that benefiting you?** ExpertBox is catering needs of video calling and recording along with data transfer and keeping all the checks on activities with centralized reporting. The team and clients can rely on the application and share ideas. Businesses require a lot of proximity nowadays to ensure that clients are connected like never before ### 3. Best Software For Communication and Collaboration With Team **Rating:** 5.0/5.0 stars **Reviewed by:** Manish S. | Business Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2021 **What do you like best about ExpertBox?** It is a powerful desktop video conferencing tool that combines the simplicity of Skype with the power and functionality of a professional online meeting solution. With ExpertBox technology, We can now hold secure meetings from our desktop in a matter of minutes. The software is easy to install, simple to use and very affordable. It’s the perfect tool for small businesses or professional teams who want to hold video meetings from their desktops, without having to buy expensive hardware or software. **What do you dislike about ExpertBox?** ExpertBox makes sure business owners can communicate efficiently with their teams wherever they are, whenever they need to. ExpertBox is a new and affordable way to hold online meetings and fix your business communication problems. **Recommendations to others considering ExpertBox:** It helps small businesses grow smartly by providing them with secure meeting rooms to share ideas, manage projects and discuss important issues. Go with this software to uplift your business. **What problems is ExpertBox solving and how is that benefiting you?** It's time to go virtual. Meetings aren't going away any time soon, but the way we conduct them certainly is. Remote online meetings are a great way to meet our business team at different times and from different places. That's where ExpertBox comes in. ExpertBox provides a virtual meeting room that makes it easy for everyone on our team to connect with each other, share files and hold group video calls. There's even a chat option so your teammates can brainstorm ideas as they work together! Recording video calls will help save time since the meeting participants do not have to go through the trouble of taking notes during the meeting. ### 4. It's getting there **Rating:** 3.5/5.0 stars **Reviewed by:** Gaurav L. | Software Engineering - Member Of Technical Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2021 **What do you like best about ExpertBox?** 1 . All of the things like Calling, Calendar, Schedules, reminders, etc. are in one place. 2 . One can make payments in this app which is a very unique feature as compared to competitors. 3 . Customers can also make bookings online and that saves a lot of time when the company size is comparatively bigger. 4 . The AI used by the system schedules the meetings automatically for recurring gatherings, 5 . Social media handles can be imported using Widgets, which can attract new clients. 6. Can be easily integrated with an already existing technology stack. **What do you dislike about ExpertBox?** 1 . This tool is pretty new to the market. 2 . Video meeting's quality are not as par as compared to it's competitors . 3 . A newbie can not trust the Payment option at this application yet . 4 . Pricing might be too expensive for students. **Recommendations to others considering ExpertBox:** Please do not raise your prices for student packs . Keep up the good work Improve video quality limit the number of widgets interact more with end users **What problems is ExpertBox solving and how is that benefiting you?** 1 . For a small group of individuals say up to 50, this application can really be useful with all of its integration with other apps. 2 . It would be really beneficial for the universities as part of bulk packages. 3 . We are a group of 11 students who has tried their product and we love how easily the tasks can be switched while conversing via video ### 5. A Satisfied User **Rating:** 4.0/5.0 stars **Reviewed by:** Ali H. | Frontend Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2021 **What do you like best about ExpertBox?** It can still hold up well even with low bandwidth of internet speed and does not lag a lot. Video calling/conferencing has now become a vital part of our professional lives as most of the connected peers are working from home, and ExpertBox has come in very handy. **What do you dislike about ExpertBox?** The ExpertBox UI/UX team can still improve the overall feel of the interface to enhance the user experience. **Recommendations to others considering ExpertBox:** Highly recommended as the sign-up up is free for the initial period to get the hang of it. **What problems is ExpertBox solving and how is that benefiting you?** Staying in contact with peers and updated on the daily progress and to-do list. ### 6. Be an expert with "ExpertBox". **Rating:** 5.0/5.0 stars **Reviewed by:** Dulanjali S. | Associate Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2021 **What do you like best about ExpertBox?** Easy to manage and easy to understand. User-friendly. Attractive graphical user interfaces. Customer support is good. **What do you dislike about ExpertBox?** It is not free. But you can test with a free trial. Other things are perfect. **Recommendations to others considering ExpertBox:** As a software development engineer and a user of ExpertBox, I can recommend this for your office works. **What problems is ExpertBox solving and how is that benefiting you?** During the covid 19 situation, I worked in work from home. Here ExpertBox is very helpful to me manage my clients and my day-to-day schedule. Also, I can connect with my clients via the video conferencing feature in ExpertBox. ### 7. A little bit difficult user environment **Rating:** 3.5/5.0 stars **Reviewed by:** Rafay K. | Associate Technical Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2021 **What do you like best about ExpertBox?** The part which I like the most is that we can easily give detail and set requirements for providing our services. **What do you dislike about ExpertBox?** The user working environment was not so friendly for beginners or new clients. It can be a user-friendly environment for users. **Recommendations to others considering ExpertBox:** I would recommend to beginners to use this platform as to expand their services all over the world **What problems is ExpertBox solving and how is that benefiting you?** More users were used this platform when it can be user-friendly ### 8. useful option to hold your video conferencing for business purpose **Rating:** 3.5/5.0 stars **Reviewed by:** Hamza Q. | Resident Doctor, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2021 **What do you like best about ExpertBox?** Various option to data share while making a video call or conferencing with colleagues and customers during these times of lockdown using video calling platforms is inevitable, and it seems an excellent option to me. **What do you dislike about ExpertBox?** Its theme is a little informal and lacks professional look **Recommendations to others considering ExpertBox:** Yes its a handy option with an option to use a trial evaluation period **What problems is ExpertBox solving and how is that benefiting you?** Video conferencing, data sharing and video recording for future purposes ### 9. Best workflow automation **Rating:** 5.0/5.0 stars **Reviewed by:** Sunil Raj T. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2021 **What do you like best about ExpertBox?** Free from Administrative Tasks and empowers to focus on sharing **What do you dislike about ExpertBox?** Nothing much but it can be improved with more user feedback **Recommendations to others considering ExpertBox:** Great product and much more to drive further **What problems is ExpertBox solving and how is that benefiting you?** Scheduling Booking ### 10. ExpertBox had a crystal ball when they created a platform for the small and big guys! **Rating:** 5.0/5.0 stars **Reviewed by:** Ken M. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about ExpertBox?** I love the fact that it's encrypted and secured! That's what pushed me to even try it professionally and then pushed our entire organization to use it! I love the ease of us and the user friendly dashboard. One of the things that I love most about ExpertBox goes unnoticed by many of the users in our organization though. To me, the ability to containerize different campaigns and still make them interchangeably linked is offered by NO OTHER platform! It's SalesForce, Zoom, Facebook workplace, and Sage all in one! The ability to ability to have one platform where billing, sales, follow through, research, marketing, and metrics can be done is what makes ExpertBox indispensable to our organization! **What do you dislike about ExpertBox?** I dislike the fact that there are no enterprise pricing! EB would dominate the market if they used a more corporate or medium friendly business size. If you're a larger organization with multiple sales individuals, financial team, and R&D team, it becomes quite expensive. That is a gripe that I honestly can't get over. While, I've used it and pushed that my entire organization to use it, many others that I have attempted to evangelize about EB are automatically turned off by it's pricing structure. **What problems is ExpertBox solving and how is that benefiting you?** We are solving our sales organizational, research, follow through, campaign creation and pivots, along with invoicing, billing, and metrics. It's flawless. It does each easily and without much onboarding for novices. We also use it for internal meetings. We've found that even though we've used this feature since we've subscribed, it literally saved our organization back in April when everyone had to work from home. No one knew that Covid would have the effect on our company as it had, but with EB, it was like nothing monumental happened. We were still able to have meetings with our respective teams. We were still be able to create work product and share it within the dashboard. We were able to collaborate without having to use multiple platforms and software. Also, there are less issues when video meetings are going on and we add content to our meeting. In other similar platforms like Zoom and Teams, there have been times when it causes issues with the computers of the presenters of that content. It's never happened with EB ### 11. ExpertBox review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2020 **What do you like best about ExpertBox?** It's pretty easy to use. Does not need a lot of instruction to handle. **What do you dislike about ExpertBox?** It can be a little glitchy sometimes. There have been times where I would need to log out and log back in. **Recommendations to others considering ExpertBox:** Research and test the product throughly. **What problems is ExpertBox solving and how is that benefiting you?** Making communication between employees very easy and keeping everyone on the same page. ## ExpertBox Discussions - [What is ExpertBox used for?](https://www.g2.com/discussions/what-is-expertbox-used-for) - [Can I use audio chat in this platform or there is any this type of function?](https://www.g2.com/discussions/can-i-use-audio-chat-in-this-platform-or-there-is-any-this-type-of-function) - 1 upvote - [View ExpertBox pricing details and edition comparison](https://www.g2.com/products/expertbox/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-10+21%3A15%3A07+-0500&secure%5Bsession_id%5D=bccae049-9b3a-47f4-a549-800f2dcc66a8&secure%5Btoken%5D=7e1d426cce2d8d091ee625db99650ab28f2646ef58cc8c30ac9f06f0c4c5f007&format=llm_user) ## ExpertBox Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Data Collection** - Patient Data Aggregation - Patient Case Management - Patient Data Management - Patient Case Management - Clinical Communication and Collaboration - Patient Case Management - Utilization Management - Patient Case Management **Operations** - Automated Scheduling - Absence Management - Mobile Access - Resource Management **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Agentic AI - Medical Billing** - Natural Language Interaction **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription **Administrative** - Employee Work Status - Days-Off Approval - Time Tracking - Staffing Data - Mass Notifications **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization ## Top ExpertBox Alternatives - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.6/5.0 (354 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)