# Best E-Merchandising Software

## How Many E-Merchandising Software Products Does G2 Track?

**Total Products under this Category:** 131

### Category Stats (Jul 2026)

- **Average Rating:** 4.54/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Fast Simon (+0.93%) - Among all products in this category, Fast Simon recorded the largest rating increase compared to last month

_Last updated: July 30, 2026_

## How Does G2 Rank E-Merchandising Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 5,900+ Authentic Reviews
- 131+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for E-Merchandising Software
 ![G2 Grid® for E-Merchandising Software plotting products by satisfaction and market presence](https://www.g2.com/categories/e-merchandising/grids.png?focus%5B%5D=27886&focus%5B%5D=320&focus%5B%5D=35377&focus%5B%5D=1260903&focus%5B%5D=19103&focus%5B%5D=49458&focus%5B%5D=1225644&focus%5B%5D=91332)

Highlighted products: Adobe Commerce (formerly Magento Commerce), Salesforce B2C Commerce, Luigi's Box, Experro, Bloomreach, edrone, Elastic Suite, and Constructor.

Underlying data: [Grid® JSON](https://www.g2.com/categories/e-merchandising/grids.json?focus%5B%5D=adobe-commerce-formerly-magento-commerce&focus%5B%5D=salesforce-b2c-commerce&focus%5B%5D=luigi-s-box&focus%5B%5D=experro&focus%5B%5D=bloomreach-bloomreach&focus%5B%5D=edrone&focus%5B%5D=elastic-suite&focus%5B%5D=constructor-io-constructor)

### [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)

Adobe Commerce delivers high-performing, personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing maintenance. For brands that want the same performance, personalization, and merchandising benefits without replacing their existing commerce backend, Adobe Commerce Optimizer (ACO) provides a flexible alternative. Powered by Edge Delivery Services, it enables faster conversion, scalability, and personalization—without the need to replatform. Both solutions integrate natively with Adobe Experience Cloud tools like Adobe Target, Adobe Journey Optimizer, and Adobe Real-Time CDP, enabling real-time data activation, personalized marketing, and connected customer journeys.

**Average Rating:** 4.0/5.0

**Total Reviews:** 599

#### How Do G2 Users Rate Adobe Commerce (formerly Magento Commerce)?

- **Integrations:** 7.9/10 (Category avg: 8.5/10)
- **Product Display:** 8.2/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 8.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Adobe Commerce (formerly Magento Commerce)?

- **Seller:** [Adobe](https://www.g2.com/sellers/adobe)
- **Company Website:** adobe.com
- **Year Founded:** 1982
- **HQ Location:** San Jose, CA
- **Twitter:** @Adobe  
956,842 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bd838466d461c6fe81e09c861e82adaaf56d5a567f856b855f9808677f90560&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1480%2F&secure%5Burl_type%5D=linkedin_company_website)  
42,087 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Web Developer
- **Top Industries:** Retail, Information Technology and Services
- **Company Size:** 58% Small, 30% Medium

#### What Do G2 Reviewers Say About Adobe Commerce (formerly Magento Commerce)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **flexible scalability and powerful features** of Adobe Commerce, enhancing their e-commerce experience seamlessly.
- Users value the **extensive customizability** of Adobe Commerce, enhancing their online store experience with ease and flexibility.
- Users value the **extensive customization options** in Adobe Commerce, enabling seamless adjustments without compromising site integrity.
- Users value the **flexibility** of Adobe Commerce, allowing extensive customizations and scalable solutions for their online stores.
- Users value the **sophisticated integration capabilities** of Adobe Commerce, enhancing performance and scalability for robust e-commerce solutions.

##### Cons

- Users report a challenging **learning curve** , requiring technical knowledge and developer support for effective use of Adobe Commerce.
- Users find the **heavy developer dependency** of Adobe Commerce complicates troubleshooting and increases costs and complexity of usage.
- Users note the **complexity** of Adobe Commerce, citing difficult setup, slow loading times, and a steep learning curve.
- Users find the **complex setup** of Adobe Commerce challenging, requiring significant technical knowledge and developer support.
- Users experience **slow performance** issues with Adobe Commerce, especially during traffic spikes and complex configurations.

#### What Are Recent G2 Reviews of Adobe Commerce (formerly Magento Commerce)?

**["Flexible, Scalable Adobe Commerce with Smooth Store Customization"](https://www.g2.com/survey_responses/adobe-commerce-formerly-magento-commerce-review-12832129)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/adobe-commerce-formerly-magento-commerce-review-12832129)

**["Solid E-commerce Platform, but Requires Developer Support"](https://www.g2.com/survey_responses/adobe-commerce-formerly-magento-commerce-review-12838099)**

**Rating:** 4.0/5.0 stars

_— Praney M._

[Read full review](https://www.g2.com/survey_responses/adobe-commerce-formerly-magento-commerce-review-12838099)

#### What Are G2 Users Discussing About Adobe Commerce (formerly Magento Commerce)?

- [What is Adobe Commerce (formerly Magento Commerce) used for?](https://www.g2.com/discussions/what-is-adobe-commerce-formerly-magento-commerce-used-for) - 2 comments, 1 upvote

### [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale.

**Average Rating:** 4.3/5.0

**Total Reviews:** 558

#### How Do G2 Users Rate Salesforce B2C Commerce?

- **Integrations:** 9.2/10 (Category avg: 8.5/10)
- **Product Display:** 9.3/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 9.2/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Salesforce B2C Commerce?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Salesforce Developer, Manager
- **Top Industries:** Retail, Information Technology and Services
- **Company Size:** 40% Medium, 33% Large

#### What Do G2 Reviewers Say About Salesforce B2C Commerce?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendly interface** of Salesforce B2C Commerce, making it easy to manage large inventories efficiently.
- Users value the **powerful and complete platform** of Salesforce B2C Commerce for managing digital commerce effectively.
- Users value the **seamless integrations** of Salesforce B2C Commerce, enhancing customer journey and operational efficiency.
- Users value the **personalization tools** of Salesforce B2C Commerce, enhancing customer engagement and boosting sales conversions.
- Users value the **easy integration** of Salesforce B2C Commerce, enhancing overall efficiency and boosting ROI significantly.

##### Cons

- Users find the **complex setup** of Salesforce B2C Commerce challenging, especially for smaller teams and projects.
- Users find Salesforce B2C Commerce to be **expensive** , particularly regarding setup, customization, and ongoing maintenance costs.
- Users find the **complexity of setup and customization** in Salesforce B2C Commerce to be a significant barrier for smaller teams.
- Users find the **difficult setup** of Salesforce B2C Commerce challenging, especially for those new to the platform.
- Users often face **complex implementation challenges** that can hinder adoption, especially for smaller teams without technical expertise.

#### What Are Recent G2 Reviews of Salesforce B2C Commerce?

**["Reliable and Scalable Ecommerce with Salesforce B2C Commerce"](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370)**

**Rating:** 5.0/5.0 stars

_— Rossella P._

[Read full review](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370)

**["Efficient Integration, But a Bit Pricey"](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12548907)**

**Rating:** 4.0/5.0 stars

_— Siddhant S._

[Read full review](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12548907)

#### What Are G2 Users Discussing About Salesforce B2C Commerce?

- [What is Salesforce Commerce for B2C used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2c-used-for)
- [Is Salesforce an ecommerce platform?](https://www.g2.com/discussions/is-salesforce-an-ecommerce-platform) - 1 comment
- [What is b2b and b2c in Salesforce?](https://www.g2.com/discussions/salesforce-commerce-for-b2c-what-is-b2b-and-b2c-in-salesforce) - 1 comment
- [What is a b2c platform?](https://www.g2.com/discussions/what-is-a-b2c-platform) - 1 comment
- [What is Salesforce commerce?](https://www.g2.com/discussions/what-is-salesforce-commerce) - 1 comment

### [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews)

Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about the performance of search & navigation elements on your site. Learn more about the performance of your store, track customer interactions, product popularity, and more, so you can ensure the best shopping experiences with our AI-powered Search, Recommender, Product Listing, Conversational Agent, and Shopping Assistant products. Give your visitors the ultimate tools to discover your products as efficiently as possible. Luigi's Box is a solution that you and your customers will enjoy using. Luigi's Box is a solution with frequent wins and awards from top software review sites, and a frequent winner of the "Best Est. ROI" and “Leader” G2 badges. Our advanced features are suitable for any e-commerce platform, and they are flexible for any use case. Over the years, we have established several successful collaborations, evidenced by case studies from our satisfied customers, such as Notino, Under Armour, KiK, Škoda, Eurofirany or Lucide. Our products have helped our clients significantly increase search usage, conversions and revenue. Their success stories and other business growth case studies are available on our website. Luigi's Box offers a user-friendly integration, configuration, and interface, so even non-experienced users can get started easily. To get Luigi’s Box on your website, you start by pasting the tracking script into the header of your website and follow a couple very simple steps. We offer multiple flexible integration types for our clients, even for advanced experts. In addition, we have a team of specialists and quality customer support who are always ready and happy to help. One of the best things is that Luigi's Box doesn't negatively affect the functionality of your website, including rendering. So are you ready to try it out? Increase your revenue with better search and product discovery solutions by Luigi’s Box today.

**Average Rating:** 4.8/5.0

**Total Reviews:** 427

#### How Do G2 Users Rate Luigi's Box?

- **Integrations:** 9.5/10 (Category avg: 8.5/10)
- **Product Display:** 9.5/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 9.7/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Luigi's Box?

- **Seller:** [Luigi's Box](https://www.g2.com/sellers/luigi-s-box)
- **Company Website:** www.luigisbox.com
- **Year Founded:** 2016
- **HQ Location:** Bratislava
- **Twitter:** @LuigisBox  
180 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e476178ae8c9b115252c2eecddae12ae1be5e096b5fbdb94a42dd203ef139f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fluigisbox%2F&secure%5Burl_type%5D=linkedin_company_website)  
129 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 59% Small, 36% Medium

#### What Do G2 Reviewers Say About Luigi's Box?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **search functionality** of Luigi's Box highly effective in tracking customer behavior and enhancing sales.
- Users enjoy the **search efficiency** of Luigi's Box, enhancing customer journeys and boosting sales through insightful reports.
- Users find Luigi's Box very **easy to use** , enjoying fast product searches and smooth integration for their e-shops.
- Users rave about the **quick and effective customer support** of Luigi's Box, enhancing their overall experience.
- Users find Luigi's Box to be **extremely helpful** with robust features and excellent customer support boosting e-commerce sales.

##### Cons

- Users find Luigi's Box **expensive** , considering high onboarding costs and ongoing fees, especially for small budgets.
- Users find the **setup difficulty** challenging, requiring time and support to navigate initial configurations effectively.
- Users face **difficult implementation** challenges, with time-consuming setups and occasional breakdowns impacting their experience significantly.
- Users find the **learning curve challenging** , requiring extra effort to adapt to Luigi's Box and its frequent updates.
- Users find the **complex setup** challenging, often requiring support to navigate installation and integration issues.

#### What Are Recent G2 Reviews of Luigi's Box?

**["Like a Good Salesperson for My Online Store"](https://www.g2.com/survey_responses/luigi-s-box-review-6920722)**

**Rating:** 5.0/5.0 stars

_— Naděžda M._

[Read full review](https://www.g2.com/survey_responses/luigi-s-box-review-6920722)

**["Great tool for your web - search and more..."](https://www.g2.com/survey_responses/luigi-s-box-review-8716105)**

**Rating:** 4.5/5.0 stars

_— Pavol M._

[Read full review](https://www.g2.com/survey_responses/luigi-s-box-review-8716105)

#### What Are G2 Users Discussing About Luigi's Box?

- [What is Luigi's Box used for?](https://www.g2.com/discussions/what-is-luigi-s-box-used-for) - 1 comment

### [Experro](https://www.g2.com/products/experro/reviews)

Experro is a one-of-a-kind agentic product discovery and personalization platform built to optimize eCommerce experiences. Powered by Generative AI, it’s redefining how brands deliver search, discovery, and content — hyper-personalized for every shopper and automatically optimized to drive key business KPIs. Trusted by leading B2C, B2B, and DTC brands, Experro creates intelligent, intent-driven journeys by analyzing real-time shopper behavior and surfacing high-performing products through advanced text and image search. Built to maximize AOV, profitability, and customer satisfaction, Experro empowers eCommerce teams with AI-driven tools and automation, eliminating busywork and accelerating growth.

**Average Rating:** 4.8/5.0

**Total Reviews:** 48

#### How Do G2 Users Rate Experro?

- **Integrations:** 10.0/10 (Category avg: 8.5/10)
- **Product Display:** 10.0/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Experro?

- **Seller:** [RapidOps, Inc.](https://www.g2.com/sellers/rapidops-inc)
- **Year Founded:** 2008
- **HQ Location:** Charlotte, North Carolina
- **Twitter:** @rapid\_ops  
992 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27283808bac873709cdfe6e1bc13f90668f986b788876b8555355e3bb4554440&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frapidops-inc&secure%5Burl_type%5D=linkedin_company_website)  
282 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Apparel & Fashion
- **Company Size:** 60% Medium, 23% Small

#### What Do G2 Reviewers Say About Experro?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Experro, which consolidates tasks and simplifies workflows for teams.
- Users appreciate the **centralized workspace** of Experro, enhancing efficiency and clarity in managing compliance tasks effectively.
- Users appreciate the **AI-powered search functionality** of Experro, enabling faster and more accurate product discovery.
- Users appreciate the **comprehensive analytics** features of Experro, streamlining compliance tasks and enhancing overall productivity.
- Users appreciate the **efficiency and accuracy** of Experro, transforming data analysis and product discovery seamlessly.

##### Cons

- Users find the **learning curve steep** , indicating the platform's complexity may hinder less experienced users.
- Users find the **learning difficulty** of Experro challenging, especially due to its technical nature and advanced features.
- Users find the **documentation lacking** , wishing for more guides and tutorials to enhance their experience.
- Users notice a **high learning curve** with Experro, making it challenging for new team members to adapt quickly.
- Users find the **steep learning curve** of Experro challenging, especially when navigating advanced features and configurations.

#### What Are Recent G2 Reviews of Experro?

**["Transforms Digital Experiences with Speed and Precision"](https://www.g2.com/survey_responses/experro-review-12434068)**

**Rating:** 5.0/5.0 stars

_— Abdulwahab i._

[Read full review](https://www.g2.com/survey_responses/experro-review-12434068)

**["Exceptional E-Commerce Customization with Stellar Support"](https://www.g2.com/survey_responses/experro-review-12880783)**

**Rating:** 5.0/5.0 stars

_— Verified User_

[Read full review](https://www.g2.com/survey_responses/experro-review-12880783)

### [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews)

Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora. The target audience for Bloomreach encompasses commerce businesses of all sizes that are looking to optimize customer interactions and drive sales growth. Its suite of products is particularly beneficial for marketers, content creators, and ecommerce managers who aim to improve customer engagement and conversion rates. Bloomreach is well-suited for brands operating across multiple channels, as it provides a cohesive strategy to connect with customers effectively. Use cases include personalized marketing campaigns, enhanced product discovery, streamlined content management, and AI-driven customer service, making it a versatile tool for various business needs. Key features of Bloomreach include its Engagement platform, which offers robust marketing automation capabilities that enable businesses to deliver personalized messages and offers based on customer behavior. The Discovery solution enhances the search experience on ecommerce sites, ensuring that customers can easily find products that match their interests. Additionally, the Content product functions as a headless content management system (CMS), allowing for flexible content delivery across various platforms. The Clarity tool, an AI-powered conversational shopping assistant, further enriches the customer experience by facilitating real-time interactions and support. The integration of Loomi, Bloomreach's AI for ecommerce, significantly amplifies the platform's capabilities by enabling rapid data processing and analysis. This results in new pathways for customers to engage with products, ultimately leading to increased profitability and accelerated business growth. Bloomreach is designed to simplify complex tasks, offering advanced customer journeys, social ad retargeting, omnichannel support, and AI-powered optimization. This comprehensive feature set provides a holistic view of the customer, optimizing experiences across all channels. The platform is also cost-effective and faster to deploy compared to competitors, reducing reliance on third-party solutions and lowering the total cost of ownership. With high ratings in customer reviews, Bloomreach is recognized for the quality of its user guides, support, and overall reliability, making it a valuable asset for businesses seeking to enhance their ecommerce strategies.

**Average Rating:** 4.6/5.0

**Total Reviews:** 766

#### How Do G2 Users Rate Bloomreach?

- **Integrations:** 8.7/10 (Category avg: 8.5/10)
- **Product Display:** 8.8/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 8.9/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Bloomreach?

- **Seller:** [Bloomreach](https://www.g2.com/sellers/bloomreach)
- **Company Website:** www.bloomreach.com
- **Year Founded:** 2009
- **HQ Location:** Mountain View, CA
- **Twitter:** @bloomreach\_tm  
10,400 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a3fea6edee32fac5b3c6202f39bea693a3046a210909e31f453a826a29715ee3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbloomreach%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,140 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CRM Manager, Marketing Manager
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 49% Medium, 28% Small

#### What Do G2 Reviewers Say About Bloomreach?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Bloomreach, enabling seamless access to insights and effective marketing orchestration.
- Users appreciate the **intuitive ease of use** and powerful insights provided by Bloomreach’s reporting tools.
- Users appreciate the **intuitive segmentation and targeting** capabilities of Bloomreach, enhancing their customer engagement significantly.
- Users highly praise the **outstanding customer support** from Bloomreach, noting their responsiveness and helpfulness in every issue.
- Users find Bloomreach to have a **highly intuitive interface** , making it easy for teams to utilize effectively.

##### Cons

- Users find the **steep learning curve** of Bloomreach frustrating, impacting efficiency and overall user-friendliness.
- Users find **limited features** in Bloomreach, particularly with searchable fields and email design options affecting overall capability.
- Users face **missing features** in Bloomreach, affecting searchable fields and report data downloads, necessitating workarounds.
- Users experience a **challenging learning curve** with Bloomreach, requiring time and support to navigate its complexity.
- Users find the **difficult learning curve** of Bloomreach challenging, requiring time and proper onboarding for effective use.

#### What Are Recent G2 Reviews of Bloomreach?

**["Bloomreach Makes Personalisation Easy with Powerful Segmentation and Automation"](https://www.g2.com/survey_responses/bloomreach-review-13078543)**

**Rating:** 4.0/5.0 stars

_— megan l._

[Read full review](https://www.g2.com/survey_responses/bloomreach-review-13078543)

**["Bloomreach Still Shines Years Later"](https://www.g2.com/survey_responses/bloomreach-review-7757853)**

**Rating:** 5.0/5.0 stars

_— Denise R._

[Read full review](https://www.g2.com/survey_responses/bloomreach-review-7757853)

#### What Are G2 Users Discussing About Bloomreach?

- [What is Bloomreach used for?](https://www.g2.com/discussions/what-is-bloomreach-used-for) - 2 comments

### [edrone](https://www.g2.com/products/edrone/reviews)

edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store operations, engage customers, and significantly boost sales. With edrone, you gain access to a comprehensive suite of tools, regardless of your contact list size: 20+ Marketing Automation Scenarios - Recover Abandoned Cart - After Sale - Viewed products - Personalized Recommendations - Cross-Selling Customer Base Expansion Tools - Pop-ups - Banners - Web Layers On-site Solutions - Social Proof Widgets - Smart Recommendations Advanced Segmentation - Create custom automation scenarios - 360° Customer Profiles and CRM Section - Multichannel Inbox – consolidate messages from various platforms - Product Analytics ...and many other features crafted with e-commerce in mind. Use edrone for free Curious to see edrone in action? Sign up for a free account and send up to 200 messages per month, including 100 free SMS messages. The Freemium version grants you access to essential features without time limits, fees, or the need to provide credit card details. It's the perfect way to kickstart your marketing automation journey and gain deeper insights into your customers.

**Average Rating:** 4.8/5.0

**Total Reviews:** 237

#### How Do G2 Users Rate edrone?

- **Integrations:** 9.2/10 (Category avg: 8.5/10)
- **Product Display:** 8.0/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 9.1/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind edrone?

- **Seller:** [edrone](https://www.g2.com/sellers/edrone)
- **Year Founded:** 2016
- **HQ Location:** Krakow, Małopolska
- **Twitter:** @edrone\_me  
1,508 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f8c37378e2843434ca5ee5ea1c589d66121060e349e336f54a757c2794f56072&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5185135%2F&secure%5Burl_type%5D=linkedin_company_website)  
215 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 73% Small, 26% Medium

#### What Do G2 Reviewers Say About edrone?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend edrone for its **quick and helpful customer support** , enhancing overall user experience and satisfaction.
- Users praise edrone for its **ease of use** , highlighting the user-friendly interface and effective customer support.
- Users find edrone to be an **easy-to-use and helpful app** , complemented by excellent customer support and clear communication.
- Users praise the **intuitive design** of edrone, enhancing ease of use and facilitating smooth onboarding experiences.
- Users are impressed by the **comprehensive automation** features of edrone, enhancing engagement and saving valuable time.

##### Cons

- Users face a **steep learning curve** with edrone, citing initial challenges and basic data absorption issues.
- Users face a **learning difficulty** with edrone, requiring time and resources to overcome initial challenges.
- Users find **missing features** frustrating, especially limited customization and non-functional mobile chat options.
- Users find the **complex setup** challenging, requiring time to learn and adapt to advanced workflows.
- Users experience a **difficult setup** , facing initial complexities and challenges with installation and advanced features.

#### What Are Recent G2 Reviews of edrone?

**["Exceptional Marketing Automation Tool for E-commerce"](https://www.g2.com/survey_responses/edrone-review-10655834)**

**Rating:** 5.0/5.0 stars

_— Marcin C._

[Read full review](https://www.g2.com/survey_responses/edrone-review-10655834)

**["Smart Marketing Automation Platform"](https://www.g2.com/survey_responses/edrone-review-12209118)**

**Rating:** 4.0/5.0 stars

_— Saurabh B._

[Read full review](https://www.g2.com/survey_responses/edrone-review-12209118)

#### What Are G2 Users Discussing About edrone?

- [What is edrone used for?](https://www.g2.com/discussions/what-is-edrone-used-for)

### [Elastic Suite](https://www.g2.com/products/elastic-suite/reviews)

Elastic Suite is a leading B2B ecommerce platform that empowers brands to digitally transform their wholesale buying experience. Designed for enterprise scalability, Elastic Suite provides a centralized, cloud-based solution that replaces traditional sales tools and paper-based catalogs with a fully digital, data-driven approach to product merchandising, order management, and retailer collaboration. With Elastic Suite, brands create interactive digital product catalogs and custom line planning experiences that allow retail buyers and sales teams to visualize assortments, plan purchases, and place orders seamlessly in one platform. Key capabilities include: • Real-time inventory visibility and personalized pricing • Interactive, shoppable digital catalogs and custom line sheets • Centralized order management and easy order placement • B2B sales enablement tools for strategic planning and seasonal buys • Intuitive UX for both sales teams and retail buyers The platform integrates directly with existing ERP, PIM, and CRM systems, ensuring clean data synchronization and eliminating manual order entry and spreadsheet dependency. With advanced B2B analytics, Elastic Suite delivers actionable insights into: • Sales performance and customer buying behavior • Product demand trends to improve forecasting • Inventory optimization and sell-through analysis • Assortment planning across sales channels Global brands trust Elastic Suite in the outdoor, apparel, footwear, sporting goods, and consumer goods industries. It enables sales teams to enhance productivity, reduce operational friction, and build more profitable relationships with their retail partners. Additional benefits include: • Consistent brand presentation across global markets • Automated workflows that reduce order errors and manual touch points • Buyer-facing tools that showcase curated assortments and purchase history • Multi-language and multi-currency support for international teams • Cloud-based infrastructure with fast on-boarding and minimal IT burden Elastic Suite also supports sustainability goals by eliminating printed catalogs and streamlining logistics operations. By modernizing the wholesale channel with a flexible interface and powerful back-end integration, Elastic Suite helps brands scale efficiently, drive revenue growth, and deliver a superior B2B commerce experience.

**Average Rating:** 4.7/5.0

**Total Reviews:** 39

#### How Do G2 Users Rate Elastic Suite?

- **Integrations:** 8.0/10 (Category avg: 8.5/10)
- **Product Display:** 8.3/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 6.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Elastic Suite?

- **Seller:** [Elastic Suite](https://www.g2.com/sellers/elastic-suite)
- **Year Founded:** 2000
- **HQ Location:** Denver, Colorado, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6e8ff6489ed612690fae1da0e7d62fb5880d5d9b45954ac4961b99e3c3b76428&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Felasticsuite&secure%5Burl_type%5D=linkedin_company_website)  
68 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 49% Medium, 49% Small

#### What Do G2 Reviewers Say About Elastic Suite?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **user-friendly interface** of Elastic Suite, praising its customization and supportive customer service team.
- Users praise the **helpful customer service** of Elastic Suite, enhancing their ordering and browsing experience.
- Users value the **helpful customer support** from Elastic Suite, enhancing their overall experience with the platform.
- Users find Elastic Suite an **easy-to-use B2B platform** that enhances order processing and account management effectively.
- Users praise the **user-friendly interface** of Elastic Suite, enhancing order placement and catalog management efficiency.

##### Cons

- Users face **data management issues** that can delay updates and complicate sales program setup in Elastic Suite.
- Users face **integration issues** with Elastic Suite, often requiring external support and causing confusion in processes.
- Users find the **inefficient search** feature of Elastic Suite frustrating, affecting the overall usability and experience.
- Users wish for increased **customization options** to better tailor the Elastic Suite to their specific needs.
- Users find the **interface not user-friendly** , complicating tasks like setting up sales programs and managing inventory.

#### What Are Recent G2 Reviews of Elastic Suite?

**["Intuitive, Quick and Easy"](https://www.g2.com/survey_responses/elastic-suite-review-12068302)**

**Rating:** 5.0/5.0 stars

_— Sara H._

[Read full review](https://www.g2.com/survey_responses/elastic-suite-review-12068302)

**["Best B2B Platform with Outstanding Whiteboard and Order Tracking"](https://www.g2.com/survey_responses/elastic-suite-review-12072337)**

**Rating:** 5.0/5.0 stars

_— Sara G._

[Read full review](https://www.g2.com/survey_responses/elastic-suite-review-12072337)

### [Constructor](https://www.g2.com/products/constructor-io-constructor/reviews)

Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver personalized experiences in real-time that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and Grove Collaborative.

**Average Rating:** 4.8/5.0

**Total Reviews:** 58

#### How Do G2 Users Rate Constructor?

- **Integrations:** 8.1/10 (Category avg: 8.5/10)
- **Product Display:** 8.9/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 9.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Constructor?

- **Seller:** [Constructor.io](https://www.g2.com/sellers/constructor-io)
- **Company Website:** constructor.io
- **Year Founded:** 2015
- **HQ Location:** SAN FRANCISCO, CA
- **Twitter:** @constructor\_io  
263 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=96f6172ffa0fc4c8e5a2b417293da15309d34ba07da3967212cd5b8068bb1018&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconstructor-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,322 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 43% Large, 40% Medium

#### What Do G2 Reviewers Say About Constructor?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Constructor's platform to be **intuitive and easy to navigate** , enhancing their overall experience and efficiency.
- Users value the **search efficiency** of Constructor, enhancing engagement and conversions through optimized, configurable product discovery.
- Users value the **responsive and pragmatic customer support** from Constructor, fostering a true partnership for success.
- Users value the **responsive support** from Constructor, enhancing collaboration and driving significant commercial impact.
- Users highly value the **powerful search and browse capabilities** of Constructor, enhancing their product discovery and revenue.

##### Cons

- Users note the need for **improvement in guidance and visibility** to enhance the overall experience with Constructor.
- Users note the **missing features** such as instant rule changes and inconsistent date selection options, affecting usability.
- Users often find a **lack of guidance** in using Constructor, making it difficult to navigate and understand optimally.
- Users often find the **time-consuming nature** of Constructor challenging, especially during the initial learning and setup phases.
- Users experience **data management issues** with syncing changes, inconsistent date selection, and complex object field handling.

#### What Are Recent G2 Reviews of Constructor?

**["Great search tool with measurable business impact and a great partner"](https://www.g2.com/survey_responses/constructor-review-12213509)**

**Rating:** 5.0/5.0 stars

_— Aaron D._

[Read full review](https://www.g2.com/survey_responses/constructor-review-12213509)

**["AI-Powered Merchandising That Learns and Scales as You Grow"](https://www.g2.com/survey_responses/constructor-review-12303109)**

**Rating:** 5.0/5.0 stars

_— Rich B._

[Read full review](https://www.g2.com/survey_responses/constructor-review-12303109)

### [Tagalys](https://www.g2.com/products/tagalys/reviews)

Tagalys is a visual merchandising platform for fashion and lifestyle brands on Shopify. It empowers fashion teams to curate incredible shopping experiences across collections, on-site search, and recommendations. It combines human intuition with machine intelligence to provide programmatic, slot-level control. Merchandisers can build and update collections in minutes using conditions, product pinning, and sequencing. Products can be ranked dynamically by newness, inventory, size availability, sell-through, profit margin, or other attributes, and scheduled ahead of drops or sale days. Server-side rendering ensures that collection pages remain fast and consistent at scale. APIs provide full programmatic control and integration flexibility without sacrificing speed or stability. Make informed, data-driven decisions that continuously improve conversion and revenue with built-in analytics. Common use cases: - Collection merchandising and dynamic product ranking - On‑site search merchandising - Conditional Pinning and sequencing - Shopify Markets and Segmentation - Server‑side collections - Visual stories - Product recommendations - Performance analytics across collections, products, tags, and search

**Average Rating:** 4.8/5.0

**Total Reviews:** 121

#### How Do G2 Users Rate Tagalys?

- **Integrations:** 9.0/10 (Category avg: 8.5/10)
- **Product Display:** 9.1/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 8.4/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Tagalys?

- **Seller:** [Tagalys](https://www.g2.com/sellers/tagalys)
- **Year Founded:** 2015
- **HQ Location:** Newark, Delaware
- **Twitter:** @tagalys  
140 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=be33fa1b9da08e049020b6339b30f0658a64ecb4d5e04d856c5d280655f7041f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3743671%2F&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Ecommerce Manager
- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 48% Medium, 46% Small

#### What Do G2 Reviewers Say About Tagalys?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **immediate and helpful customer support** of Tagalys, enhancing their onboarding experience and satisfaction.
- Users commend the **excellent customer support** of Tagalys, noting its responsiveness and helpfulness throughout their experience.
- Users appreciate the **ease of use** of Tagalys, benefiting from its intuitive interface and responsive support.
- Users value the **implementation ease** of Tagalys, praising its intuitive setup and responsive onboarding support.
- Users praise Tagalys for its **user-friendly merchandising features** , which significantly enhance sales and efficiency.

##### Cons

- Users note **limited features** in Tagalys, particularly missing A/B testing and AI merchandising support.
- Users find Tagalys has a **learning difficulty** due to its overwhelming features and initial lack of intuitiveness.
- Users find the **missing features** of Tagalys limiting, especially lacking A/B testing and recovery options.
- Users find the **user difficulty** in Tagalys hinders the experience, especially for newcomers unfamiliar with the interface.
- Users face **data management issues** due to the lack of recovery options for deleted categories and limited functionality.

#### What Are Recent G2 Reviews of Tagalys?

**["Exceptional Support and Client-Focused Platform"](https://www.g2.com/survey_responses/tagalys-review-12173883)**

**Rating:** 5.0/5.0 stars

_— Verified User in Apparel & Fashion_

[Read full review](https://www.g2.com/survey_responses/tagalys-review-12173883)

**["An outstanding team delivering an excellent solution, I’d recommend them to any client."](https://www.g2.com/survey_responses/tagalys-review-11577483)**

**Rating:** 5.0/5.0 stars

_— Holly M._

[Read full review](https://www.g2.com/survey_responses/tagalys-review-11577483)

#### What Are G2 Users Discussing About Tagalys?

- [What is Tagalys used for?](https://www.g2.com/discussions/what-is-tagalys-used-for) - 1 comment

### [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews)

Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative product descriptions, and generative AI-driven insights and goals. Automate buying with self-serve rapid reordering, account and customer-specific pricing, entitlements, dynamic promotions, and more. Launch templated pages for B2B, D2C, or both. Leverage shared catalogs, promotions, products, and price books. Achieve your growth goals faster and generate more revenue with B2B Commerce powered by Salesforce. Unlock global scale on a trusted platform with 99.99% proven uptime and security and a robust partner ecosystem to extend Commerce capabilities across your business.

**Average Rating:** 4.4/5.0

**Total Reviews:** 285

#### How Do G2 Users Rate Salesforce B2B Commerce?

- **Integrations:** 7.9/10 (Category avg: 8.5/10)
- **Product Display:** 8.0/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 9.4/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Salesforce B2B Commerce?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Business Development Representative, Salesforce Developer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 36% Medium, 33% Large

#### What Do G2 Reviewers Say About Salesforce B2B Commerce?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in Salesforce B2B Commerce, praising its straightforward management and deployment processes.
- Users appreciate the **streamlined and personalized buying experiences** delivered by Salesforce B2B Commerce through deep CRM integration.
- Users appreciate the **custom features and ease of integration** in Salesforce B2B Commerce for enhancing their sites.
- Users appreciate the **deep integration with CRM data** , enhancing personalized and account-based buying experiences in B2B settings.
- Users appreciate the **easy implementation and user-friendly interface** of Salesforce B2B Commerce, enhancing their sales experience.

##### Cons

- Users often struggle with the **complex setup** and high costs associated with Salesforce B2B Commerce implementation.
- Users find Salesforce B2B Commerce to be **expensive** , particularly noting high licensing and implementation costs.
- Users find the **complexity** of Salesforce B2B Commerce challenging, particularly during implementation and customization processes.
- Users find the **difficult learning curve** of Salesforce B2B Commerce challenging, especially for new staff and advanced setups.
- Users find the **complexity and learning curve** of Salesforce B2B Commerce challenging, impacting effective setup and customization.

#### What Are Recent G2 Reviews of Salesforce B2B Commerce?

**["Salesforce B2B Commerce: Powerful B2B Hierarchies, SSO, Custom Pricing & RBAC"](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12736667)**

**Rating:** 4.5/5.0 stars

_— Akansha C._

[Read full review](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12736667)

**["Streamlined, Customizable B2B Buying Experience with Salesforce B2B Commerce"](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576)**

**Rating:** 5.0/5.0 stars

_— Schantera M._

[Read full review](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576)

#### What Are G2 Users Discussing About Salesforce B2B Commerce?

- [What is your experience with Salesforce Commerce for B2B, and what improvements would you suggest?](https://www.g2.com/discussions/what-is-your-experience-with-salesforce-commerce-for-b2b-and-what-improvements-would-you-suggest)
- [What is Salesforce Commerce for B2B used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2b-used-for) - 1 comment
- [What are the advantages of b2b e commerce?](https://www.g2.com/discussions/what-are-the-advantages-of-b2b-e-commerce) - 1 comment
- [What is b2b e commerce with example?](https://www.g2.com/discussions/what-is-b2b-e-commerce-with-example) - 1 comment
- [What is b2b and b2c in Salesforce?](https://www.g2.com/discussions/what-is-b2b-and-b2c-in-salesforce)

### [Athos Commerce](https://www.g2.com/products/athos-commerce-athos-commerce/reviews)

Athos Commerce is the only all-in-one intelligent discovery platform that connects shoppers to the right products across whatever channel they are shopping. More than 2,700 of the world’s leading brands, including Adidas, Samsung, Rakuten, New Balance, Burberry, LVMH, Clarins, and Yamaha, trust Athos Commerce’s AI-powered search, merchandising, personalization and product feed management products to increase conversion rates and accelerate revenue growth while reducing costs through improved efficiency. Athos Commerce has a proven ecommerce heritage that started in 2007 and operates across North America, Europe and Asia-Pacific. For more information, visit athoscommerce.com. The target audience for Athos Commerce includes retailers of all sizes looking to optimize their online presence and improve customer engagement. Whether a small boutique or a large-scale retailer, businesses can leverage Athos to enhance their ecommerce strategies. The platform is particularly beneficial for those seeking to streamline their operations and provide a more personalized shopping experience, which is increasingly important in today’s competitive market. Key use cases for Athos Commerce include improving product discoverability through advanced search capabilities, enabling retailers to present their products in a way that resonates with their target audience. The merchandising tools allow brands to curate collections and promotions effectively, ensuring that customers are presented with the most relevant products based on their preferences and shopping behavior. Additionally, the personalization features help tailor the shopping experience to individual users, enhancing customer satisfaction and loyalty. Athos Commerce offers several key features that set it apart in the ecommerce landscape. Its robust reporting capabilities provide retailers with actionable insights into customer behavior and sales performance, enabling data-driven decision-making. The platform’s Product Data Management system ensures that product information is accurate, consistent, and easily accessible, which is crucial for maintaining a professional online storefront. By integrating these functionalities into a single platform, Athos Commerce simplifies the management of ecommerce operations, allowing retailers to focus on growth and customer engagement. Overall, Athos Commerce stands out as a specialized solution for retailers looking to enhance their ecommerce capabilities. By providing tools that are specifically designed for commerce, it empowers brands to create engaging and effective shopper journeys that not only meet customer expectations but also drive sales and revenue growth.

**Average Rating:** 4.5/5.0

**Total Reviews:** 217

#### How Do G2 Users Rate Athos Commerce?

- **Integrations:** 8.6/10 (Category avg: 8.5/10)
- **Product Display:** 9.1/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 8.2/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Athos Commerce?

- **Seller:** [Athos Commerce](https://www.g2.com/sellers/athos-commerce)
- **Company Website:** athoscommerce.com
- **HQ Location:** San Antonio, Texas
- **Twitter:** @SearchSpring  
2,257 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a3cb5cd5aff99b4e1929a0c503eff152c2c4efdee5ccd1cba01c1588d499ed5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fathos-commerce%2F&secure%5Burl_type%5D=linkedin_company_website)  
262 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Ecommerce Manager
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 52% Small, 43% Medium

#### What Do G2 Reviewers Say About Athos Commerce?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **impressive search efficiency** of Athos Commerce, enhancing product discovery and personalization significantly.
- Users praise the **responsive customer support** and expertise of the team, enhancing their overall experience with the product.
- Users appreciate the **ease of use** of Athos Commerce, allowing quick setup and effortless management for all skill levels.
- Users value the **impressive search capabilities** of Athos Commerce, enhancing product discovery and shopping experience effortlessly.
- Users commend Athos Commerce for its **impressive merchandising capabilities** , enhancing product placement and saving valuable time.

##### Cons

- Users find **feature deficiencies** in Athos Commerce, with irrelevant options and limited access on lower-tier plans.
- Users note the **missing features** in Athos Commerce, particularly in personalization and category merchandising compared to competitors.
- Users find Athos Commerce **expensive** as costs grow significantly with business expansion and customization needs.
- Users find the **lack of customization** in Athos Commerce limits their ability to personalize and optimize their experience.
- Users express frustration with **limited features** , finding it inadequate for team needs and lacking insightful capabilities.

#### What Are Recent G2 Reviews of Athos Commerce?

**["Powerful All-in-One Platform, But Pricey and Challenging for Small Businesses"](https://www.g2.com/survey_responses/athos-commerce-review-11841270)**

**Rating:** 4.5/5.0 stars

_— Ifeoma E._

[Read full review](https://www.g2.com/survey_responses/athos-commerce-review-11841270)

**["Exceptional Customization and Flexibility Across Athos Commerce"](https://www.g2.com/survey_responses/athos-commerce-review-12286989)**

**Rating:** 4.0/5.0 stars

_— Michael F._

[Read full review](https://www.g2.com/survey_responses/athos-commerce-review-12286989)

#### What Are G2 Users Discussing About Athos Commerce?

- [What is Searchspring used for?](https://www.g2.com/discussions/what-is-searchspring-used-for)
- [What is Klevu used for?](https://www.g2.com/discussions/what-is-klevu-used-for) - 1 comment

### [Fast Simon](https://www.g2.com/products/fast-simon/reviews)

Fast Simon redefines ecommerce product discovery by combining AI with merchant insight to inspire shoppers. Merchandising, personalization, search, and AI assistants operate together, adapting to every shopper interaction, delivering sustained increases in conversion, AOV, and revenue. Designed from the ground up for automation & self-service, Fast Simon delivers AI search, collection filters, merchandising, personalization, similar styles, and complete-the-look to increase merchants’ conversion rate and AOV. Our integrated platform not only replaces point solutions, but also delivers superior experience due to the number of data streams fed to its AI engine. Fast Simon uses shopper behavior signals, store signals and merchant policies to deliver personalized search, collections, upsell, cross-sell, ad-platforms data feeds, and campaigns.

**Average Rating:** 4.4/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Fast Simon?

- **Integrations:** 10.0/10 (Category avg: 8.5/10)
- **Product Display:** 8.8/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Fast Simon?

- **Seller:** [Fast Simon](https://www.g2.com/sellers/fast-simon)
- **Company Website:** www.fastsimon.com
- **Year Founded:** 2013
- **HQ Location:** Toronto, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=891056abff68a2b755d465bc6b8d2474bffe9b6ff692824487e10d4b9b57b6c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffast-simon%2F&secure%5Burl_type%5D=linkedin_company_website)  
51 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 68% Small, 32% Medium

#### What Are Recent G2 Reviews of Fast Simon?

**["Easy to Use AI Features, Responsive Team, and Great ROI"](https://www.g2.com/survey_responses/fast-simon-review-13130667)**

**Rating:** 5.0/5.0 stars

_— Verified User in Apparel & Fashion_

[Read full review](https://www.g2.com/survey_responses/fast-simon-review-13130667)

**["Fast Simon’s Outstanding Support Made Setup and Success Easy"](https://www.g2.com/survey_responses/fast-simon-review-13167393)**

**Rating:** 5.0/5.0 stars

_— Alana Y._

[Read full review](https://www.g2.com/survey_responses/fast-simon-review-13167393)

#### What Are G2 Users Discussing About Fast Simon?

- [What is InstantSearch+ used for?](https://www.g2.com/discussions/what-is-instantsearch-used-for)
- [What is Algolia API?](https://www.g2.com/discussions/what-is-algolia-api)
- [How do I add Algolia?](https://www.g2.com/discussions/how-do-i-add-algolia)
- [What is Algolia used for?](https://www.g2.com/discussions/what-is-algolia-used-for)
- [What is InstantSearch?](https://www.g2.com/discussions/what-is-instantsearch)

### [Algolia](https://www.g2.com/products/algolia/reviews)

Algolia empowers businesses to deliver lightning-fast, AI-driven search and discovery experiences that convert. Trusted by over 18,000 companies and 500,000 developers, Algolia’s API-first platform handles 1.75 trillion searches annually across e-commerce, SaaS, marketplaces, media, and more. From helping retailers boost conversions with personalized product discovery to enabling companies to surface relevant content instantly, Algolia delivers scalable, reliable, and intuitive solutions built for performance. With seamless integration into any tech stack, user-friendly tools for business teams, and advanced AI customization, Algolia makes it easy to launch tailored digital experiences—accelerating time to value and driving measurable business results. Learn more: https://www.algolia.com/

**Average Rating:** 4.5/5.0

**Total Reviews:** 430

#### How Do G2 Users Rate Algolia?

- **Integrations:** 8.1/10 (Category avg: 8.5/10)
- **Product Display:** 8.5/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Algolia?

- **Seller:** [Algolia SAS](https://www.g2.com/sellers/algolia-sas)
- **Company Website:** www.algolia.com
- **Year Founded:** 2012
- **HQ Location:** San Francisco, CA
- **Twitter:** @algolia  
25,496 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb9baff8a790e29c5af7d12a0834c9ef6551dbc706735430566215b8fbf3a275&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falgolia%2Fposts%2F%3FfeedView%3Dall&secure%5Burl_type%5D=linkedin_company_website)  
871 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CTO, Software Engineer
- **Top Industries:** Computer Software, Retail
- **Company Size:** 59% Small, 30% Medium

#### What Do G2 Reviewers Say About Algolia?

_AI-generated summary from verified user reviews_

##### Pros

- Users find **Algolia's ease of use** exceptional, with seamless setup and quick, relevant search results.
- Users value Algolia's **search efficiency** , delivering fast and relevant results even within extensive datasets.
- Users value the **speed and responsiveness** of Algolia, enhancing their search experience even with large datasets.
- Users value the **lightning-fast search speed** of Algolia, greatly enhancing user experience with quick and relevant results.
- Users find Algolia to be an **extremely efficient search tool** , enabling organizations to enhance their search experience effortlessly.

##### Cons

- Users find Algolia's pricing **expensive** , with advanced features restricted to higher tiers and limited customizations in lower plans.
- Users face **limited access to advanced features** and struggle with complex configurations and costly pricing tiers.
- Users face a **high learning curve** with Algolia, requiring deep coding knowledge and significant developer involvement.
- Users find Algolia's **limited features** challenging, requiring professional coding skills and lacking out-of-the-box solutions.
- Users find the **learning difficulty** high due to complex configurations and features tied to higher pricing tiers.

#### What Are Recent G2 Reviews of Algolia?

**["Lightning-Fast, Highly Accurate Search with Powerful Customization"](https://www.g2.com/survey_responses/algolia-review-12922927)**

**Rating:** 5.0/5.0 stars

_— Rahul K._

[Read full review](https://www.g2.com/survey_responses/algolia-review-12922927)

**["Reliable, Fast Search with Straightforward Setup and Clear Documentation"](https://www.g2.com/survey_responses/algolia-review-12600019)**

**Rating:** 4.5/5.0 stars

_— Eric T._

[Read full review](https://www.g2.com/survey_responses/algolia-review-12600019)

#### What Are G2 Users Discussing About Algolia?

- [What is Algolia used for?](https://www.g2.com/discussions/algolia-what-is-algolia-used-for)
- [What is Search.io used for?](https://www.g2.com/discussions/what-is-search-io-used-for)

### [SCAYLE Commerce Engine](https://www.g2.com/products/scayle-commerce-engine/reviews)

SCAYLE is an enterprise commerce platform empowering B2C brands and retailers to easily create outstanding customer experiences. It provides an extensive feature set with an intuitive UI to configure complex operations within one seamless backend. PIM, Shop Management, Checkout, and OMS are ready to use and combined with advanced capabilities for use cases like internationalization or omnichannel, and conversion drivers like promotions, search, or subscription. The headless, API-first architecture can flexibly be extended, coding freely what matters. Brands like Harrods, Manchester United, Deichmann, s.Oliver, Fielmann, and FC Bayern choose SCAYLE to accelerate innovation speed and drive growth.

**Average Rating:** 4.8/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate SCAYLE Commerce Engine?

- **Integrations:** 9.4/10 (Category avg: 8.5/10)
- **Product Display:** 9.4/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 9.4/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)

#### Who Is the Company Behind SCAYLE Commerce Engine?

- **Seller:** [Scayle](https://www.g2.com/sellers/scayle)
- **Company Website:** www.scayle.com
- **Year Founded:** 2018
- **HQ Location:** Hamburg, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ed7609326a0c6f6af2549fd125328b8f4889332703bd749b2f8e8fb95a404b41&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fscaylecommerce&secure%5Burl_type%5D=linkedin_company_website)  
219 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 82% Large, 11% Medium

#### What Do G2 Reviewers Say About SCAYLE Commerce Engine?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of SCAYLE Commerce Engine, allowing for efficient management and quick campaign launches.
- Users appreciate the **flexibility and scalability** of SCAYLE Commerce Engine, enhancing growth and optimizing online store management.
- Users value the **efficiency** of SCAYLE Commerce Engine, streamlining operations and enhancing productivity across various markets.
- Users appreciate the **efficiency improvement** of SCAYLE Commerce Engine, enjoying streamlined processes and easier product management.
- Users value the **flexibility** of SCAYLE Commerce Engine, enabling quick adaptation to market demands and diverse environments.

##### Cons

- Users note the **limitations in ecosystem and B2B features** of SCAYLE Commerce Engine compared to established platforms.
- Users note the **limited options** available on SCAYLE Commerce Engine compared to more established platforms.
- Users note the **limited functionality** of SCAYLE Commerce Engine, especially for B2B needs and modular setups.
- Users note the **system limitations** of SCAYLE due to its nascent ecosystem and lack of modular architecture.
- Users find SCAYLE's **module limitations** hinder flexibility and essential features for complex B2B operations, affecting usability.

#### What Are Recent G2 Reviews of SCAYLE Commerce Engine?

**["Enabling AI Experience like Virtual Try-On thanks to SCAYLE"](https://www.g2.com/survey_responses/scayle-commerce-engine-review-12257915)**

**Rating:** 4.5/5.0 stars

_— Franziska S._

[Read full review](https://www.g2.com/survey_responses/scayle-commerce-engine-review-12257915)

**["Innovation Across the Entire Shopping Experience"](https://www.g2.com/survey_responses/scayle-commerce-engine-review-13168766)**

**Rating:** 4.5/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/scayle-commerce-engine-review-13168766)

### [Hawksearch](https://www.g2.com/products/hawksearch/reviews)

Hawksearch is an Artificial Intelligence driven personalized search and recommendations platform that powers success for any size business across all industries. Our goal is to ensure brands have innovative tools to deliver an accurate, relevant search experiences enabling users to find the relevant results for their needs in context, no matter the device, platform, or language. Having completed over 800+ implementations, Hawksearch is utilized for delivering engaging and personalized search experiences through our innovative features, which enable marketers, merchandisers and developers to accomplish their goals. Hawksearch's advanced machine learning and automation handle all the reactive and day-to-day monitoring allowing your team to focus on the big picture solution. Our conversion analyzer is built to understand your customer's keywords and convert them into phrases contained in your data. With built in metric families and libraries, you no longer need to have hundreds of synonyms to handle unit of measure and other metrics.

**Average Rating:** 4.2/5.0

**Total Reviews:** 77

#### How Do G2 Users Rate Hawksearch?

- **Integrations:** 8.0/10 (Category avg: 8.5/10)
- **Product Display:** 8.3/10 (Category avg: 8.8/10)
- **Reports & Analytics:** 7.6/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Hawksearch?

- **Seller:** [Bridgeline Digital](https://www.g2.com/sellers/bridgeline-digital)
- **Year Founded:** 2000
- **HQ Location:** Burlington, MA
- **Twitter:** @Bridgeline  
1,653 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec1842b2cfa41332a354b7bd0beffc021bb98d8d22debc04d3fcd630408f357a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16846%2F&secure%5Burl_type%5D=linkedin_company_website)  
285 employees on LinkedIn®
- **Ownership:** NASDAQ:BLIN

#### Who Uses This Product?

- **Top Industries:** Retail, Business Supplies and Equipment
- **Company Size:** 47% Medium, 28% Small

#### What Do G2 Reviewers Say About Hawksearch?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **search efficiency** of Hawksearch, benefiting from AI-driven results and outstanding customization capabilities.
- Users commend the **responsive customer support** of Hawksearch, which is quick to resolve issues effectively.
- Users value the **reliable performance and continuous enhancements** of Hawksearch, benefiting from its improved search capabilities.
- Users value the **excellent customization and AI-driven search results** of Hawksearch, greatly enhancing their experience.
- Users value the **ease of use** of Hawksearch, finding it simple to access and navigate effectively.

##### Cons

- Users feel that **improvement is needed** in Hawksearch's interface and reporting features for a better experience.
- Users find the **feature deficiency** in Hawksearch limits personalization and integration, impacting overall user experience.
- Users feel the **user interface is outdated** , indicating a need for improvement and modernization for better usability.
- Users find the **interface design lacking** , calling for improvements to make it more intuitive and appealing.
- Users find the **UI outdated** , suggesting improvements for a more intuitive and user-friendly experience.

#### What Are Recent G2 Reviews of Hawksearch?

**["A Powerful and Flexible Site Search Engine"](https://www.g2.com/survey_responses/hawksearch-review-8721321)**

**Rating:** 4.5/5.0 stars

_— Nicholas T._

[Read full review](https://www.g2.com/survey_responses/hawksearch-review-8721321)

**["Excellent Overall Experience and ECommerce Partner"](https://www.g2.com/survey_responses/hawksearch-review-12468382)**

**Rating:** 5.0/5.0 stars

_— Robert M._

[Read full review](https://www.g2.com/survey_responses/hawksearch-review-12468382)

#### What Are G2 Users Discussing About Hawksearch?

- [What is Hawksearch used for?](https://www.g2.com/discussions/what-is-hawksearch-used-for)

- &lsaquo; Prev‹ Prev
- 1
- [2](/categories/e-merchandising?open_modal_url=%2Fproducts%2Fexperro%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fe-merchandising%26source%3Dcategory&order=g2_score&page=2#product-list)
- [3](/categories/e-merchandising?open_modal_url=%2Fproducts%2Fexperro%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fe-merchandising%26source%3Dcategory&order=g2_score&page=3#product-list)
- [4](/categories/e-merchandising?open_modal_url=%2Fproducts%2Fexperro%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fe-merchandising%26source%3Dcategory&order=g2_score&page=4#product-list)
- [5](/categories/e-merchandising?open_modal_url=%2Fproducts%2Fexperro%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fe-merchandising%26source%3Dcategory&order=g2_score&page=5#product-list)
- …
- [8](/categories/e-merchandising?open_modal_url=%2Fproducts%2Fexperro%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fe-merchandising%26source%3Dcategory&order=g2_score&page=8#product-list)
- [9](/categories/e-merchandising?open_modal_url=%2Fproducts%2Fexperro%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fe-merchandising%26source%3Dcategory&order=g2_score&page=9#product-list)
- [Next &rsaquo;Next ›](/categories/e-merchandising?open_modal_url=%2Fproducts%2Fexperro%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fe-merchandising%26source%3Dcategory&order=g2_score&page=2#product-list)

Spotlight Categories

[Account-Based Orchestration Platforms](https://www.g2.com/categories/account-based-orchestration-platforms)

[Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

[Password Managers Software](https://www.g2.com/categories/password-managers)

[Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence)

[Virtual Event Platforms](https://www.g2.com/categories/virtual-event-platforms)

Similar Categories

- [Catalog Management](/categories/catalog-management)
- [E-Commerce Platforms](/categories/e-commerce-platforms)
- [E-Commerce Tools](/categories/e-commerce-tools)
- [E-commerce Fraud Protection](/categories/e-commerce-fraud-protection)
- [Multichannel Retail](/categories/multichannel-retail)

- [Review Management](/categories/review-management-software)
- [Subscription Management](/categories/subscription-management)
- [Age Verification](/categories/age-verification)
- [Brand Protection](/categories/brand-protection)
- [Conversational Commerce Platforms](/categories/conversational-commerce-platforms)

- [Drop Shipping](/categories/drop-shipping)
- [E-Commerce Analytics](/categories/e-commerce-analytics)
- [E-Commerce Personalization](/categories/e-commerce-personalization)
- [E-Commerce Search](/categories/e-commerce-search)
- [Live Commerce](/categories/live-commerce)

[Browse E-Merchandising Themes](/categories/e-merchandising/themes)

 ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu")
SS

Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)

Updated October 3, 2024

E-merchandising, or e-commerce or digital merchandising, is the process of choosing the right product or service in the right placement with the right content in a way to increase sales. In the same way that brick-and-mortar businesses strategically display products, e-merchandising software works to strategically display products on a website to best promote them to buyers (who will, hopefully, become repeat customers). Successful e-merchandising will ensure high customer engagement, low site or shopping cart abandonment, and quality customer conversions. E-merchandising takes cues from traditional product marketing and merchandising. E-merchandising depends on analytics from various touchpoints to deliver a personalized, individualized experience in order to increase engagement, sales, and customer satisfaction. E-merchandising software typically integrates with e-commerce platforms, web content management, inventory management, point of sale (POS), and customer relationship management (CRM) systems.

To qualify for inclusion in the E-Merchandising category, a product must:

- Collect data on customers for future alignment of products/services to customer preferences
- Apply real-time data to recommend other purchases complementary to the current product the buyer is perusing
- Have a functional search bar/option
- Facilitate collaboration between different departments or teams within the e-commerce business
- Integrate with payment gateways

Top Tools at a Glance

| 

 | 

Multi-storefront catalog merchandising with deep customization

 | 

User Review

"Flexible, Scalable Adobe Commerce with Smooth Store Customization"

 |
| 

 | 

Salesforce-native storefront merchandising and promotions

 | 

User Review

"Reliable and Scalable Ecommerce with Salesforce B2C Commerce"

 |
| 

 | 

AI-powered onsite search and product discovery

 | 

User Review

"Great tool for your web - search and more..."

 |
| 

 | 

AI-powered search, merchandising, and personalization

 | 

User Review

"Transforms Digital Experiences with Speed and Precision"

 |
| 

 | 

AI-driven search and catalog merchandising

 | 

User Review

"Bloomreach Still Shines Years Later"

 |
| 

 | 

E-commerce automation with abandoned-cart recovery

 | 

User Review

"Smart Marketing Automation Platform"

 |
| 

 | 

Wholesale catalog merchandising with visual assortment whiteboards

 | 

User Review

"Intuitive, Quick and Easy"

 |
| 

 | 

AI-driven searchandizing with automated relevance ranking

 | 

User Review

"Great search tool with measurable business impact and a great partner"

 |
| 

 | 

Rule-based collection sorting and searchandising for Shopify

 | 

User Review

"An outstanding team delivering an excellent solution, I’d recommend them to any client."

 |
| 

 | 

CRM-native B2B storefront and order automation

 | 

User Review

"Streamlined, Customizable B2B Buying Experience with Salesforce B2B Commerce"

 |

* * *

Show More

* * *

## How Do You Choose the Right E-Merchandising Software?

### What You Should Know About E-Merchandising Software

### What is E-Merchandising Software?

E-merchandising software provides various optimization tools for e-commerce businesses to maximize profits for their online store. These tools can organize product displays, optimize searches, and provide personalized recommendations. The goal of e-merchandising software is to increase customer conversion and reduce cart abandonment while also encouraging a customer to purchase more during each transaction. Artificial intelligence plays a large role in e-merchandising, providing the tools to leverage past customer data and behavior to predict and influence future behavior.

Much like retail merchandising strategies that package and place items to encourage customers to purchase more or purchase certain items together, e-merchandising tools take those principles and apply them to an e-commerce setting. By also making it easier for customers to find exactly what they are looking for in an online store, customers are more likely to make a purchase.

Key Benefits of E-Merchandising Software

- Increased customer conversion
- Reduced cart abandonment
- Easier site navigation for customers
- Personalized recommendations to encourage additional purchases

### Why Use E-Merchandising Software?

E-merchandising software will make your store’s content both easier to navigate and more attractive to potential customers.

**Increased customer conversion —** Customers who can easily find what they want are more likely to make a purchase, and so are customers who receive personalized recommendations. With e-merchandising software, your products can be presented in a way that encourages customers to buy more, in an expedited manner.

**Reduced cart abandonment —** A major problem that e-commerce businesses face is customers who place items in their cart but leave the site before purchasing them. With e-merchandising software, products can be presented in a way that makes them more attractive to customers (using data to determine what increases conversion) to reduce cart abandonment. The tool can also leverage data collected from customers and site visitors to improve the store over time.

**Increased loyalty —** Customers appreciate simple shopping experiences and personalized suggestions, so e-merchandising software can improve customer loyalty when used well. Some e-merchandising tools may even have built-in loyalty features such as accumulating points for an eventual discount or special gifts for subscribing to a newsletter that can encourage customers to return.

### Who Uses E-Merchandising Software?

**E-commerce business owners —** This is the obvious application: those running an e-commerce business seeking to increase growth and improve sales. E-merchandising tools can certainly help with this when used correctly and expectations are tempered.

**Marketers —** Marketers can use e-merchandising tools to improve the presentation of their company’s or clients’ products online. By testing different approaches, they can determine which strategies work well with certain demographics and roll those changes out on a larger scale.

### E-Merchandising Software Features

**Product recommendations —** Prominently featuring product recommendations is an effective approach to converting browsers into buyers. This can also be a good way to boost underperforming products or test display or visualization strategies.

**Visual merchandising —** When shopping online, how the product is represented in pictures and other visual means is all the customer has to go on when making a choice. E-merchandising tools may help adjust and test visual merchandising strategies to find the method that works best for your business and your customers.

**Personalization —** Every shopper appreciates personalized recommendations, and e-merchandising software provides the tools for online stores to offer product recommendations based on purchasing history and viewing history. This can increase conversion and loyalty, helping customers discover products they might not have found on their own.

**Shopping cart recommendations —** Much like personalized product recommendations, additional recommendations within a customer’s shopping cart can make for a quick and easy upsell as they are about to check out.

**Data collection —** Data is any business’ strongest tool, and e-merchandising can help your business collect data on customer shopping behavior as well as which merchandising strategies are beneficial.

**Artificial intelligence —** Artificial intelligence powers a variety of software, but e-merchandising can particularly benefit because of the technology's ability to create personalized recommendations. Using artificial intelligence, e-merchandising software can recommend products shoppers are likely to buy based on a variety of data collected by the tool. And as it continuously learns, the predictions will improve.

### Trends Related to E-Merchandising Software

**Machine learning —** Similar to artificial intelligence, machine learning enables software to learn how to perform a specific task as it is provided more and more data. Using machine learning and artificial intelligence, e-merchandising software can provide more and more personalized recommendations.

**Personalization —** Personalized shopping experiences are attractive to many demographics, and e-merchandising allows online stores to personalize the experience with minimal work on the part of the business. Using data and artificial intelligence, each visitor to the store can receive recommendations that are updated as they make purchases and view items.

### Software and Services Related to E-Merchandising Software

[**E-commerce platforms**](https://www.g2.com/categories/e-commerce-platforms) **—** E-commerce platforms are the platform upon which most e-merchandising software is implemented or integrated. E-commerce businesses create their online store using an e-commerce platform, and the e-merchandising solution adjusts that store accordingly. In many cases, without an e-commerce platform, e-merchandising cannot be used.

[**E-commerce personalization**](https://www.g2.com/categories/e-commerce-personalization) **—** E-commerce personalization software focuses primarily on creating tailored shopping experiences. Rather than focus on the presentation of the products, e-commerce personalization provides personal messaging and product recommendations based on their history on the site. Many e-merchandising tools contain e-personalization features.

[**Product information management (PIM)**](https://www.g2.com/categories/product-information-management-pim) **—** Product information management software centralizes product information, which can then be adjusted by the e-merchandising tool to maximise effectiveness. While PIM software maintains the integrity of product information, e-merchandising packages that information in the most attractive way possible.