They were very well versed in the process and had answers before we had questions. They made the startup simple and the monthly reporting also. They were patient with my learning curve and I always have Wendy to go to with questions. Review collected by and hosted on G2.com.

We have a group of new union hires every month and we must send them a hard copy of their form as they don't have access to company computers. It can be time consuming and CIC is only set up to do the mailing for our annual notices Review collected by and hosted on G2.com.

Offloading the onerous task of providing W-2s and reprints is it's own reward. Review collected by and hosted on G2.com.

Having to retain seasonal staff to support employee and ex-employee questions is understandable. As this was year one, it is anticipated the effort will diminish as the CIC Plus web site becomes a more familiar fixture. Review collected by and hosted on G2.com.

CIC plus has been my favorite vendor partner to work with over the last several years.. The expertise of the team and collaboration with the clients to continuously improve makes CIC Plus stand out! In addition, the products are so easy to use!! Review collected by and hosted on G2.com.

The reporting functionality could be enhanced, but still very easy to use. Review collected by and hosted on G2.com.

CIC Plus works with us to address and adept to our business needs. They respond quickly and offer suggestions for process improvements and listen to our recommendations. The ease of their product and websites allows all ranges of users, from employees to our systems tem, to have a great experience. Review collected by and hosted on G2.com.

The reporting tool is good and provides valuable information however some of the report titles do not are not intuitive. Review collected by and hosted on G2.com.