JL
Jaclyn L.
Senior Marketing Automation Manager
Small-Business (50 or fewer emp.)
"Solid Platform to Book Hotel, Flights and Rental Vehicles and Easily Keep Track of Expenses"
5/5
What do you like best about Expensify?

What I like the most is the all-in-one approach to travel booking, expense tracking, and payment processing which makes submitting expenses while traveling very convenient. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

I cannot think of anything there is not to like about this platform since the expense management workflows are very powerful and the support team is reliable. Review collected by and hosted on G2.com.

Response from James Dean of Expensify

Thanks so much for the great review, Jaclyn!

Tara Nicole R.
TR
Tara Nicole R.
Administrative Associate
Small-Business (50 or fewer emp.)
"Easy Reporting and Smart Rules, needs better search features"
4/5
What do you like best about Expensify?

Ease of reporting, setting automatic rules for recurring charges Review collected by and hosted on G2.com.

What do you dislike about Expensify?

It will send a report automatically if it can. We try to just send our reports once a month, but if its able, it will send them at the end of each week. It is also a nightmare to try to look up past charges on Expensify Review collected by and hosted on G2.com.

Response from Lindsey Peckham of Expensify

Thank you so much for your review and feedback, Tara!

Just to help with your reports being submitted earlier than you'd like, depending on your account permissions, you or your admin can update the submission settings to monthly if that's what you prefer. You can check out our help page here for details on how to set that up: https://help.expensify.com/articles/new-expensify/reports-and-expenses/How-to-Set-Up-Automatic-Report-Submissions

Additionally, I'd love to hear any feedback on what you don't like about the search feature for finding charges. If you're willing, please send any thoughts to lindsey@expensify.com on what you'd like to see us improve. Thanks again!

Brad G.
BG
Brad G.
Finance Manager
Mid-Market (51-1000 emp.)
"QBO Journal Entries Not Supported"
0/5
What do you like best about Expensify?

Fairly simple QBO integration. Easy for employees to use and submit expenses. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Integration tradeoffs - If you want to export reports with multiple locations, you need to do so with a journal entry. Ex. Manager travels to different plants. But, expensify does not provide tax support for journal entries. If your expenses have tax rates - and what expenses don't have taxes - then your journal entry reports will fail often. This is not a supported pathway by expensify, not sure why they provide the option.

Customer support - There is no account contact person. You have to use a generic chat service. The system seems designed to frustrate you out of getting help. It took days to start a ticket with them, I had to follow up every week to see if there was any progress, and was told they were working on it. I never got a resolution to the problem. Then was generically referred to their FAQ section. Review collected by and hosted on G2.com.

Response from James Dean of Expensify

Brad - can you please email me at james@expensify.com? Thank you!

LW
Leah W.
Project Manager
Mid-Market (51-1000 emp.)
"Expensify Makes Expense Tracking and Receipt Uploads Effortless"
5/5
What do you like best about Expensify?

It's very easy to use and understand.I also like how simple it is to upload receipts and work out your expenses. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Honestly,there is nothing I dislike about Expensify.The tool is very user friendly and simple to understand,so it's easy to get started and use without any confusion. Review collected by and hosted on G2.com.

Response from Daniel Vidal of Expensify

Thank you so much for the review, we're here if you need us!

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Expensify Makes Expense Management Effortless"
5/5
What do you like best about Expensify?

It’s the easiest expense management platform I’ve ever used. Usually, platforms like this are much more complicated and genuinely not user-friendly. Expensify ticks all the boxes for what this kind of platform should be! Review collected by and hosted on G2.com.

What do you dislike about Expensify?

I guess the reporting system can be complicated to understand if you don't have any experience here. Review collected by and hosted on G2.com.

Response from Daniel Vidal of Expensify

Glad you are liking it. We'll pass the feedback along!

CR
Claudio R.
Project Manager
Small-Business (50 or fewer emp.)
"Fantastic Expense Management with Excellent Expense Tracking and Receipt Scanner"
5/5
What do you like best about Expensify?

It allows me to file reimbursable expenses within the system and it automatically sends them to finance for approval. The receipt scanner is great and the interface is excellent, allowing me to monitor and track my expense reports easily. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

The tool has exceeded my expectations and no issues at all so it has been fantastic in managing expenses. Review collected by and hosted on G2.com.

Response from Andrew Emge of Expensify

Hey Claudio, thanks for the kind words! Glad to hear the receipt scanner and approval workflows are making things easier. We appreciate you taking the time to share your experience.

Vishnu K.
VK
Vishnu K.
Field Operations Specialist
Enterprise (> 1000 emp.)
"Great Expense Tracking, but Mobile App Needs Improvement"
3.5/5
What do you like best about Expensify?

It is easier to track expenses and I believe its easy to view and approve the expenses as well. I like the category wise bifurcation. On my laptop, it flows nicely and the legacy version, in my opinion, is more versatile. Payments and reimbursements are better there as you can easily create a report there. I use it every week to submit bills with my company. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

I would prefer it was also segregated date wise and a subtotal was displaced for each date. Mobile app needs improvement. It could be similar to SmartReceipts app where it is much easier to upload and submit the receipts. The UI needs a lot of improvement. The team should focus on the app from the perspective of a new user and right now for a first time user, its a bit confusing. Also, the app reached through the inbox option should be the face of the app when you log in. Also, the SQL sorting that the app uses is not great as it returns false data. Review collected by and hosted on G2.com.

Response from James Dean of Expensify

Vishnu - can you please email me at james@expensify.com? Thank you!

Tugba A.
TA
Tugba A.
Marcom Manager
Enterprise (> 1000 emp.)
"They make managing my work much smoother"
5/5
What do you like best about Expensify?

Expensify makes expense tracking incredibly easy and efficient. Thanks to its user-friendly interface, I can quickly enter and monitor all my expenses without any hassle. The reports are clear and very helpful for keeping everything organized. I also appreciate the email notifications that remind me when action is needed — they make managing my work much smoother. Overall, it’s a great tool that simplifies expense management! Review collected by and hosted on G2.com.

What do you dislike about Expensify?

There’s not much to dislike, but sometimes the mobile app can feel a bit slow when uploading receipts. A few small improvements in syncing speed and customization options for reports would make it perfect. Review collected by and hosted on G2.com.

Response from Ryan Schaffer of Expensify

Thanks for the review and helpful feedback, Tugba. We appreciate your business!

Sejal M.
SM
Sejal M.
Manager, South Asia
Mid-Market (51-1000 emp.)
"Easy Expense Logging and Receipt Sending Made Simple"
5/5
What do you like best about Expensify?

The ease of logging in my expenses and sending receipts directly to Expensify has been very useful Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Thinking how Expensify can learn the headers for the expenses overtime, so it's easier and faster for me to file my expenses Review collected by and hosted on G2.com.

Response from Press Expensify of Expensify

Hey Sejal, thank you for the kind words! Really glad Expensify has been making expense logging and receipt tracking easier for you. On the headers feedback, that's a great call, and I'd love to pass it along to the team. In the meantime, our SmartScan feature can auto-fill merchant, date, amount, and currency from your receipts, which might help speed things up. Thanks again! Catherine

Elizabeth A.
EA
Elizabeth A.
Consultant & Care Coordinator
Mid-Market (51-1000 emp.)
"Effortless Expense Management with Expensify"
5/5
What do you like best about Expensify?

I really love Expensify's help. It's straightforward and streamlined, making finding what you need and determining where to put your receipts easy. I also appreciate the email notifications that let me know when reimbursement is on its way, and that’s really helpful. It gives me great feedback as a user to know when something's been submitted and provides communication and notification of the timeline and verification. I also found the initial setup was really easy, though it took me a couple of times to get the hang of where to put in the receipts and better use the product. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

importing receipts Review collected by and hosted on G2.com.

Response from Catherine DeVore of Expensify

Thank you for the kind words! Glad the notifications and reimbursement updates have been helpful in keeping you in the loop.