DL
David L.
Principal Product Manager
Mid-Market (51-1000 emp.)
"Get the job done, but some of the basic UI flow is broken or lacks basic functionality"
4/5
What do you like best about Expensify?

I appreciate that it handles foreign transactions, reimbursements, and commenting quite well. Additionally, importing from credit card makes it much easier to add new expenses. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

1.) Unable to remove orphaned or receipts no longer needed

2.) Uploading receipts prevent editing details (it's trying to be too helpful, in an unhelpful way)

3.) Unable to create new reports on New Expensify when old version works; New Expensify is completely unusable for me

4.) Unable to include more than one image as a receipt; this can be particularly useful if context is needed; other expense platforms I have used in other companies allow more than one image per expense Review collected by and hosted on G2.com.

Response from Catherine DeVore of Expensify

Thanks for the detailed feedback. Glad foreign transactions and credit card importing have been helpful. We'd love to hear more about your experience to help us improve. Feel free to reach out at c.devore@expensify.com.

Fred N.
FN
Fred N.
Channel Manager
Mid-Market (51-1000 emp.)
"Ergonomic and Fast, but Improvements Required"
5/5
What do you like best about Expensify?

I appreciate the ergonomics of Expensify, it's quite simple. What is really useful is the ease of scanning documents quickly or sending them directly by email. Then, Expensify does practically all the work, which makes the process much less manual. This allows me to save a lot of time, especially when I'm in a hurry or on the go. Additionally, the installation is very easy, which impressed me. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

I would say that from time to time when uploading a document, it usually needs to be corrected. I think there can be improvements on that. Then, for the mileage part, there is a lot of work to be done. Today, on mobile, it's almost impossible to justify mileage expenses, even with GPS. You have to go to the computer to be able to do it. Review collected by and hosted on G2.com.

Response from Daniel Vidal of Expensify

Thanks Fred! Glad you are liking SmartScan! We've had some great updates for our international use cases to be on the lookout for.

Jonathan Edgar B.
JB
Jonathan Edgar B.
Digital Marketing Director & CX
Enterprise (> 1000 emp.)
"Effortless Expense Management with Intuitive Interface"
5/5
What do you like best about Expensify?

What I appreciate most about Expensify is its intuitive, user-friendly interface, which simplifies the entire expense reporting process. It greatly cuts down the time and effort needed to track and submit expenses, and it also offers smooth integration with accounting systems. The automation features, along with real-time expense tracking, improve both accuracy and efficiency, making Expensify an essential tool for individuals as well as organizations. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

One aspect where Expensify could be improved is in its occasional syncing delays and inconsistencies when integrating with some accounting software, as these issues can interrupt workflow. While the interface is mostly user-friendly, certain advanced features and customization options might be more intuitive or better documented, especially for newcomers. Improving the responsiveness of customer support and offering more robust offline functionality would also greatly enhance the overall user experience. Review collected by and hosted on G2.com.

Response from Lindsey Peckham of Expensify

Hey Jonathan, thank you so much for your review and your detailed feedback. I will be sure to pass your notes along to the team. Thanks for using Expensify!

Verified User in Financial Services
IF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Expensify Makes Expense Tracking Simple and Efficient"
4.5/5
What do you like best about Expensify?

Over time I’ve started appreciating how well everything stays organized inside the platform. Managing multiple receipts and reports has become much easier as I got more familiar with the system. The mobile receipt capture and automatic expense categorization help reduce manual work, and the platform feels more reliable the longer I use it. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

While the overall experience is good, there are still moments where the receipt scanning needs a quick manual check to make sure all details are correct. It would also be helpful if the interface for managing reports was slightly simpler for new users so they can get comfortable with the features faster. Review collected by and hosted on G2.com.

Response from James Dean of Expensify

Hi! Would love to chat more about the interface. We are taking feedback very seriously. Feel free to email me at james@expensify.com. Thanks!

Samson A.
SA
Samson A.
Small-Business (50 or fewer emp.)
"Streamlined Expense Tracking with Room for Improvement"
4/5
What do you like best about Expensify?

I use Expensify to track my business expenses and manage receipts, and I like how easy it is to track and submit expenses. I can snap a receipt, and the app automatically fills in the details, which saves me a lot of time and makes expense reporting less stressful. I don't have to manually enter details, and the setup was pretty straightforward. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Sometimes the receipt scanning isn't perfect and I still have to edit a few details manually. Improving the accuracy of the receipt scanning would help a lot. If the system could recognize details like date and total more consistently, it would reduce the need for manual edits and make the process even faster. Review collected by and hosted on G2.com.

Response from Catherine DeVore of Expensify

We're glad Expensify has made expense reporting less stressful and that SmartScan is saving you time. Your feedback on receipt scanning accuracy is noted and appreciated. We're always working to improve and would love to hear more details. Feel free to reach out directly at c.devore@expensify.com. Thanks!

Bakhtiyor  D.
BD
Bakhtiyor D.
Testing Manager
Mid-Market (51-1000 emp.)
"Simplicity and Efficiency with Room for AI Improvement"
4.5/5
What do you like best about Expensify?

I use Expensify for expenses related to work, like travel and social events. I appreciate how it makes expense submission and approval easy. I like the simplicity and UI, as well as the new AI features. The automatic scanning of expenses and flagging errors are great because they help me submit my expenses faster and save time. The initial setup was super easy for the expense submission side. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

The AI that leaves comments inside reports was not really helpful because it tried to analyze the discussion between me and the expense approval, but the summary was weird. I think later it was removed. The automatic scanning can be improved too, as it still can't fully understand the content of the expense if the bill is in a non-English language. Review collected by and hosted on G2.com.

Response from Ryan Schaffer of Expensify

Thanks for the feedback, Bakhtiyor! We are constantly shipping updates to our AI functionality and feedback like this helps guide us. We appreciate your business!

Dillon C.
DC
Dillon C.
Contributor
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Efficient Expense Management, But Needs Stability Improvement"
4/5
What do you like best about Expensify?

I like how easy the mobile app (iOS) is for both users and admins, with zero friction added on the go. It makes a very mundane, administrative task an easy, simple process that clearly benefits both parties. The initial setup of Expensify was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

It’s sometimes a bit unstable. I’ll get success messages, then later the teammate will reach out asking for it to be reviewed. One time I even caught a screenshot of the false success message for evidence, but had to resubmit my approval anyway. I wouldn’t expect that from such a mainstream product. Review collected by and hosted on G2.com.

Response from Daniel Vidal of Expensify

Thanks for the review and sorry to hear about the stability! We're working on some improvements for some of the issues some users have experienced.

Pradumna S.
PS
Pradumna S.
Open Source Developer
Small-Business (50 or fewer emp.)
"Seamless Expense Tracking with Smart Automation"
5/5
What do you like best about Expensify?

We use Expensify regularly at work to manage employee expenses and reimbursements. I personally use it to submit expense reports for travel, meals, and other work-related costs. The receipt scanning feature is very helpful because I can upload a receipt directly from my phone, and Expensify automatically extracts details like the amount, date, and merchant.

I also like how expense reports are organized and easy to submit with just a few clicks. Our finance team uses Expensify to review, approve, and reimburse expenses, so the entire process stays centralized and transparent. This has made expense reporting much faster and less error-prone compared to manual tracking. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Expensify works well overall, but sometimes the receipt scanning is not fully accurate and needs manual correction. Uploading multiple receipts at once can also feel a bit slow on the mobile app. These are minor issues, but improving scan accuracy and performance would make the experience smoother. Review collected by and hosted on G2.com.

Response from Ryan Schaffer of Expensify

Thanks for the great feedback. We take these reviews seriously and are constantly working to iterate and improve our systems. We appreciate your business!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Expensify Makes Expense Reports and Reimbursements Fast and Easy"
5/5
What do you like best about Expensify?

Expensify has made managing expense reports and reimbursements much easier. The process is straightforward, and I especially appreciate how much faster reimbursements are compared to the way we handled them before. It saves time and makes the whole process much more convenient. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

A simpler setup and more intuitive navigation in some areas would make the experience even better. Review collected by and hosted on G2.com.

Response from Daniel Vidal of Expensify

Glad to hear you are liking the tool! Let us know if we can ever help!

Whitney C.
WC
Whitney C.
Executive Assistant & Special Projects Coordinator
Mid-Market (51-1000 emp.)
"Reliable, Easy Service That Makes Life Better!"
5/5
What do you like best about Expensify?

Expensify uploads everything automatically! I love that it automatically codes or categorizes most of my expenses, so I usually only have to review and add a note. It is such an intuitive platform that learns from my spending habits! Review collected by and hosted on G2.com.

What do you dislike about Expensify?

The software sometimes miscodes my expenses, so I have to doublecheck everything. It also takes longer than I would expect for some expenses to upload to the website, so I have to wait a few times a week to submit. Review collected by and hosted on G2.com.

Response from Cheryl Walsh of Expensify

Thanks, Whitney! What an awesome review, we love that we've made expense management easier for you!