Bakhtiyor  D.
BD
Bakhtiyor D.
Testing Manager
Mid-Market (51-1000 emp.)
"Simplicity and Efficiency with Room for AI Improvement"
4.5/5
What do you like best about Expensify?

I use Expensify for expenses related to work, like travel and social events. I appreciate how it makes expense submission and approval easy. I like the simplicity and UI, as well as the new AI features. The automatic scanning of expenses and flagging errors are great because they help me submit my expenses faster and save time. The initial setup was super easy for the expense submission side. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

The AI that leaves comments inside reports was not really helpful because it tried to analyze the discussion between me and the expense approval, but the summary was weird. I think later it was removed. The automatic scanning can be improved too, as it still can't fully understand the content of the expense if the bill is in a non-English language. Review collected by and hosted on G2.com.

Response from Ryan Schaffer of Expensify

Thanks for the feedback, Bakhtiyor! We are constantly shipping updates to our AI functionality and feedback like this helps guide us. We appreciate your business!

Dillon C.
DC
Dillon C.
Contributor
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Efficient Expense Management, But Needs Stability Improvement"
4/5
What do you like best about Expensify?

I like how easy the mobile app (iOS) is for both users and admins, with zero friction added on the go. It makes a very mundane, administrative task an easy, simple process that clearly benefits both parties. The initial setup of Expensify was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

It’s sometimes a bit unstable. I’ll get success messages, then later the teammate will reach out asking for it to be reviewed. One time I even caught a screenshot of the false success message for evidence, but had to resubmit my approval anyway. I wouldn’t expect that from such a mainstream product. Review collected by and hosted on G2.com.

Response from Daniel Vidal of Expensify

Thanks for the review and sorry to hear about the stability! We're working on some improvements for some of the issues some users have experienced.

Pradumna S.
PS
Pradumna S.
Open Source Developer
Small-Business (50 or fewer emp.)
"Seamless Expense Tracking with Smart Automation"
5/5
What do you like best about Expensify?

We use Expensify regularly at work to manage employee expenses and reimbursements. I personally use it to submit expense reports for travel, meals, and other work-related costs. The receipt scanning feature is very helpful because I can upload a receipt directly from my phone, and Expensify automatically extracts details like the amount, date, and merchant.

I also like how expense reports are organized and easy to submit with just a few clicks. Our finance team uses Expensify to review, approve, and reimburse expenses, so the entire process stays centralized and transparent. This has made expense reporting much faster and less error-prone compared to manual tracking. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Expensify works well overall, but sometimes the receipt scanning is not fully accurate and needs manual correction. Uploading multiple receipts at once can also feel a bit slow on the mobile app. These are minor issues, but improving scan accuracy and performance would make the experience smoother. Review collected by and hosted on G2.com.

Response from Ryan Schaffer of Expensify

Thanks for the great feedback. We take these reviews seriously and are constantly working to iterate and improve our systems. We appreciate your business!

Whitney C.
WC
Whitney C.
Executive Assistant & Special Projects Coordinator
Mid-Market (51-1000 emp.)
"Reliable, Easy Service That Makes Life Better!"
5/5
What do you like best about Expensify?

Expensify uploads everything automatically! I love that it automatically codes or categorizes most of my expenses, so I usually only have to review and add a note. It is such an intuitive platform that learns from my spending habits! Review collected by and hosted on G2.com.

What do you dislike about Expensify?

The software sometimes miscodes my expenses, so I have to doublecheck everything. It also takes longer than I would expect for some expenses to upload to the website, so I have to wait a few times a week to submit. Review collected by and hosted on G2.com.

Response from Cheryl Walsh of Expensify

Thanks, Whitney! What an awesome review, we love that we've made expense management easier for you!

JC
Joshua C.
Senior Strategic Business Development Representative
Mid-Market (51-1000 emp.)
"Booking Flights and Hotels Simplified and Offers Strong Expense Reporting Automation"
5/5
What do you like best about Expensify?

I like that it makes it easy to record expenses, upload receipts and create expense reports, and the seamless integration of travel booking with expense reporting is nice and reduces manual booking and entry for flights, hotels, and rental cars. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

There isn’t anything I don’t like about this tool it’s very easy to use and the expense management process is made easy throughout. Review collected by and hosted on G2.com.

Response from James Dean of Expensify

Thanks so much for leaving us a review, Joshua!

EB
Emily B.
Executive Assistant
Mid-Market (51-1000 emp.)
"Easy to Use Expense Platform with Reliable Receipt Scanning and Quick Expense Categorization"
5/5
What do you like best about Expensify?

It's an easy to use expense management platform that allows me easily catergorize all my travel expenses and makes it easy to scan receipt for food, car rentals and flights so that I can create expense reports. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

I have been using Expensify for a quite long time and I haven't come across anything frustrating because the customer support has always been present when I needed it. Review collected by and hosted on G2.com.

Response from Daniel Vidal of Expensify

Glad to hear you are thinking it's easy to use. We're always working to improve our support too!

DB
Donald B.
Community Operations Manager
Mid-Market (51-1000 emp.)
"Effortless Expense Management with Seamless Integration"
5/5
What do you like best about Expensify?

Expensify makes expense management effortless. I love how easy it is to snap a photo of a receipt and have the details automatically extracted—no more manual entry! The intuitive interface and SmartScan feature save me time and reduce errors. Plus, the seamless integration with accounting tools keeps everything organized and efficient. It’s simple, fast, and perfect for staying on top of expenses whether I’m at my desk or on the go. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

While Expensify is great overall, there are a few drawbacks. The pricing can feel high for smaller businesses or individual users. SmartScan is helpful but not always perfect—sometimes receipts need manual corrections. Advanced features like policy setup and reporting have a learning curve, and customer support can be slow during peak times. Review collected by and hosted on G2.com.

Response from Daniel Vidal of Expensify

Thanks for the review Donald, I'll pass the feedback along too!

KG
Konrad G.
Marketing Manager
Small-Business (50 or fewer emp.)
"Intelligently Automates Expense Reporting and Payment Processing for Food Purchases and Car Hire"
5/5
What do you like best about Expensify?

The platform is really handy for managing travel expenses and corporate card payments all in one place with a straightforward interface that makes it easy to upload receipts, categorize expenses and submit expense reports without having to deal with tons of paperwork. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

In my experience this tool works very well most of the time and has all the functionalities I need to manage travel expenses. Review collected by and hosted on G2.com.

Response from James Dean of Expensify

So nice to hear about your great experience with Expensify, Konrad! Thanks again.

Zulaila M.
ZM
Zulaila M.
Marketing
Mid-Market (51-1000 emp.)
"Flawless Experience, Outstanding Support!"
5/5
What do you like best about Expensify?

What I like most about Expensify is its reliability, simplicity, and efficiency. Over the past four years, I’ve never encountered a glitch, which makes managing expenses stress-free. The platform’s intuitive interface allows me to quickly capture, categorize, and submit expenses, saving valuable time. For employees who travel frequently, it streamlines reimbursements and ensures accurate tracking of multiple transactions. Additionally, the support team is responsive and helpful, addressing any queries promptly. Overall, Expensify combines ease of use, dependable performance, and excellent support, making it an indispensable tool for both individuals and organizations looking to simplify expense management. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

While I’ve had a largely positive experience with Expensify, one area that could improve is uploading of the receipts. Will be great if the documents can be attached in any format. Review collected by and hosted on G2.com.

Response from Press Expensify of Expensify

Thanks for the thoughtful review, Zulaila! We’re thrilled Expensify has been reliable and time-saving for you over the years, and we really appreciate the shoutout to our support team. On receipt uploads, we hear you — if you email concierge@expensify.com with the file formats you’re trying to attach, we’ll help with the best workaround and share the feedback with our team.

Tom F.
TF
Tom F.
Chief Financial Officer
Mid-Market (51-1000 emp.)
"Expensify Makes Expense Reporting Easy—even for Infrequent Users"
5/5
What do you like best about Expensify?

We have found Expensify very easy to use, especially for folks who use it infrequently and often have to re-acquaint themselves with the system. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

We are a small company with about 20 users of Expensify. There really aren't any downsides we have experienced as it provides the expense reporting function we need. Review collected by and hosted on G2.com.

Response from Lindsey Peckham of Expensify

Thanks so much for your review, Tom! We're glad to hear your team is finding Expensify easy to use.