Verified User in Utilities
UU
Verified User in Utilities
Mid-Market (51-1000 emp.)
"Expensify is organized and easy to use"
5/5
What do you like best about Expensify?

Expensify has automations to scan receipts from mobile pictures/the app, and allows you to simply forward a receipt via email to receipts@expensify.com and starts making it into an expense/adds it to your most recent open report. It even allows you to to pull in your credit card information automatically if that's something you're into (personally I don't use that feature but I could see it being helpful). Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Expensify could save some presets that you use, like I always need to add the same tag to my expenses and I'd love for that to be a default functionality. Also could allow me to configure some mapping, like food receipts always go to the same category, etc, save some regularly used descriptions, etc. It seems like the category detection isn't consistent. I've also had some issues with the receipt scanning reading numbers wrong either for dates or amounts which then adds flags/alerts for my reviewers that make it seem like I am putting the wrong amount in. Review collected by and hosted on G2.com.

Response from Matt Allen of Expensify

Hi, thanks for the review. Take a look at setting up expense rules to help streamline the process even more.

See how Expensify improved
Barry L.
BL
Barry L.
Managing Member at FEP Holding Company LLC
Small-Business (50 or fewer emp.)
"Effortlessly Manages Travel Expenses"
5/5
What do you like best about Expensify?

I like using Expensify because it handles foreign currency exchange rates very well, which is important for tracking my international travel expenses. I find it simple to use, and appreciate that I can access it from both my desktop and my mobile devices. This flexibility makes it convenient for managing expenses on-the-go. I also value the pull-down feature for selecting different exchange rates, which adds to its practicality. The initial setup was very simple, which was a plus for me. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

I find adding new categories of expenses in Expensify a bit challenging. Review collected by and hosted on G2.com.

Response from Daniel Vidal of Expensify

Thanks so much for the response! Glad to hear you are liking it. Check out the latest product updates which includes creating categories on the fly!

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Intuitive Expense Management with Seamless Setup"
5/5
What do you like best about Expensify?

I find Expensify very intuitive and love the fantastic receipt matching and workflow creation. It significantly reduces the time I spend creating expense reports. It also makes booking flights easy by keeping credit card and frequent flier information organized. The automatic receipt matching saves me hours of manually searching for matches, which I had to do in Concur. The workflows and rules automate recurring expenses, so I don't have to reinput information each month. Having all flights managed in one spot is a big help. The initial setup was extremely easy and fast for our whole organization. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

It would be helpful to have the automatic report creation be an option that can be turned on and off because we just submit one report every two weeks instead of multiple reports, but it's minor. Review collected by and hosted on G2.com.

Response from Andrew Emge of Expensify

Hey there, thank you for the review! Glad the receipt matching and workflows have been saving you time compared to Concur. For the automatic report creation, a Workspace Admin can head to Workspaces > Workflows > Submissions to turn it off or adjust the frequency. The help site (link below) has more details, or feel free to send further questions to concierge@expensify.com.

See how Expensify improved
Ambika A.
AA
Ambika A.
Enterprise (> 1000 emp.)
"Effortless Travel Reimbursement Management"
5/5
What do you like best about Expensify?

I use Expensify for managing my reimbursements for travel at work, and it makes it easy to keep track of receipts, such as Ubers, as it connects directly with the app. I really liked using the feature where you can submit receipts by texting a phone number and it auto fills in fields like dates, the name of the place, and the amount in the correct currency from the receipt. I also like the ability to split bills between different teammates as sometimes only one bill is provided. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

I'd like to make it even easier to just drag and drop images of various formats into the portal rather than having to convert them to a specific format and then text them. Review collected by and hosted on G2.com.

Response from Lindsey Peckham of Expensify

Hey Ambika, thank you for your review and feedback! So glad to hear you're loving Expensify. Which file format are you unable to drag and drop into Expensify? If you're using New Expensify, we allow most file types to be uploaded as receipt images. I'd love to pass along any feedback to the team if you think we're missing one, so we can work on adding it. Thanks again!

Johnathan M.
JM
Johnathan M.
Vice President - Sales & Marketing
Small-Business (50 or fewer emp.)
"Clunky Interface, Needs Improvement, Basic Features missing"
1/5
What do you like best about Expensify?

I like the app. I think the app and being able to scan receipts with my phone helps because that way, I don't have to save the physical receipts any longer. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

The interface on the desktop is very clunky, very confusing, very hard to use, and in my opinion, is poorly designed. There are so many basic needs that for whatever reason don't work. Anyone leaving a review about how great Expensify is needs to get their heads checked. This is weak software that lacks basic ease-of-use features on the interface. Want to add expenses to a report? Can't do it from within the report itself, or at least the search function doesn't work within the report. Accidentally use the wrong dates when setting up a report? Too bad. No way to edit them (that I can find), so you'll have to just start over with a new report. Just a few examples of basic functionality simply not being a part of Expensify. Review collected by and hosted on G2.com.

Response from Lindsey Peckham of Expensify

Hey Johnathan, thank you for your review and feedback. I'm not sure which version of Expensify you're using, but I'd recommend using the web app version of New Expensify, as we discontinued the desktop version. In the web app version, you can add expenses to reports, update dates, and search using a variety of filters. Feel free to check out our help site at help.expensify.com for more information, or please feel free to reach out to our team at concierge@expensify.com - they'd be happy to help make sure your experience goes smoothly!

Nicolás N.
NN
Nicolás N.
SER intern
Enterprise (> 1000 emp.)
"Easy Expense Reports Across Mobile, Web, and Accounting Integrations"
5/5
What do you like best about Expensify?

Easy report submission – Expenses can be grouped into reports and submitted for approval in just a few taps.

Multi-platform – Works on mobile (iOS/Android) and web, so you can log expenses on the go or catch up later at a desktop.

Integrations – Connects with accounting software like QuickBooks, Xero, and NetSuite, which is great for finance teams. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Pricing – Can get expensive for small businesses or freelancers, especially with per-user monthly fees on top of add-ons.

Occasional sync issues – Some users report hiccups between the app, bank feeds, or accounting integrations. Review collected by and hosted on G2.com.

Response from Andrew Emge of Expensify

Hey Nicolás, thanks for the review! Great to hear the multi-platform experience and accounting integrations have been working well for you. We appreciate you taking the time!

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Expensify: Practical, Intuitive, and Streamlines Expense Reviews"
5/5
What do you like best about Expensify?

Based on my experience with similar tools in other companies, Expensify stands out as one of the best. It is notably more practical and straightforward to use, with an excellent user experience that makes the process intuitive. Additionally, it simplifies the review process, making it easier to identify and address any inconsistencies. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

One area where Expensify could improve is in its reporting and analytics capabilities. The platform would benefit from a more advanced dashboard with clearer statistics and actionable insights to better support spending analysis.

Additionally, the lack of AI-driven suggestions for submitted reports and receipts can make the process more manual than it could be. Features that proactively identify improvements or inconsistencies would enhance accuracy and efficiency.

Finally, the absence of autocomplete for frequently used receipts, categories, or formats can slow down the submission process. Adding this functionality would help streamline repetitive tasks and improve consistency across expense reports. Review collected by and hosted on G2.com.

Response from Lindsey Peckham of Expensify

Thank you for your detailed review and feedback - we have some exciting things in the pipeline around AI, so stay tuned!

Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Simple expense tracking for my clinic and daily work spending"
4.5/5
What do you like best about Expensify?

I am not from an accounts background, but Expensify makes expense tracking simple for me. I can add bills, choose categories, and check reports without any accounting knowledge.

It helps me keep all my work expenses in one place without making things complicated. I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content, so I have regular work-related spending. Adding an expense with the bill takes very little time, and I don’t have to remember things later.

I could start using it right away without setup help. The layout is clean, so entering data feels easy. I open it whenever I have work expenses, and it takes less than a minute to add an entry. Uploading bills and checking simple reports is enough for my daily needs, so it feels practical and useful. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

When I add many expenses on the same day, the list becomes long and it takes a little time to scroll and find a specific entry. Sometimes the filters and columns need a bit of exploring the first time, especially for reports. After regular use, this becomes manageable. Review collected by and hosted on G2.com.

Guilherme H.
GH
Guilherme H.
Delivery Manager
Enterprise (> 1000 emp.)
"Great T&E platform that everyone should at least once try it! You'll not going back to you old one"
5/5
What do you like best about Expensify?

The UI is very easy to use, integrates seamlessly with NetSuite, I have no complaints regarding it's performance, every use is perfect, no blocks or delays and the support team has always covered my back no matter the experience or question I have. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

To be honest, I have no complaints about it Review collected by and hosted on G2.com.

Response from Andrew Emge of Expensify

Hi Guilherme, thanks for your review, we appreciate it! Great to hear the NetSuite integration has been helpful for you.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Quick, Convenient Expense Tracking with Time-Saving Receipt Scanning"
5/5
What do you like best about Expensify?

Expensify makes it easy to submit and track expenses. The interface is simple to understand, and features like receipt scanning save a lot of time. The overall process is quick and convenient. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

There are a few areas where the process could be a little more streamlined, especially when making changes to submitted expenses. Some features can take a little time to get used to. Review collected by and hosted on G2.com.

Response from Daniel Vidal of Expensify

Thank you for the great review! If you want to send us what could be more streamlined we're always taking feedback!