Johnathan M.
JM
Johnathan M.
Vice President - Sales & Marketing
Small-Business (50 or fewer emp.)
"Clunky Interface, Needs Improvement, Basic Features missing"
1/5
What do you like best about Expensify?

I like the app. I think the app and being able to scan receipts with my phone helps because that way, I don't have to save the physical receipts any longer. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

The interface on the desktop is very clunky, very confusing, very hard to use, and in my opinion, is poorly designed. There are so many basic needs that for whatever reason don't work. Anyone leaving a review about how great Expensify is needs to get their heads checked. This is weak software that lacks basic ease-of-use features on the interface. Want to add expenses to a report? Can't do it from within the report itself, or at least the search function doesn't work within the report. Accidentally use the wrong dates when setting up a report? Too bad. No way to edit them (that I can find), so you'll have to just start over with a new report. Just a few examples of basic functionality simply not being a part of Expensify. Review collected by and hosted on G2.com.

Response from Lindsey Peckham of Expensify

Hey Johnathan, thank you for your review and feedback. I'm not sure which version of Expensify you're using, but I'd recommend using the web app version of New Expensify, as we discontinued the desktop version. In the web app version, you can add expenses to reports, update dates, and search using a variety of filters. Feel free to check out our help site at help.expensify.com for more information, or please feel free to reach out to our team at concierge@expensify.com - they'd be happy to help make sure your experience goes smoothly!

Nicolás N.
NN
Nicolás N.
SER intern
Enterprise (> 1000 emp.)
"Easy Expense Reports Across Mobile, Web, and Accounting Integrations"
5/5
What do you like best about Expensify?

Easy report submission – Expenses can be grouped into reports and submitted for approval in just a few taps.

Multi-platform – Works on mobile (iOS/Android) and web, so you can log expenses on the go or catch up later at a desktop.

Integrations – Connects with accounting software like QuickBooks, Xero, and NetSuite, which is great for finance teams. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Pricing – Can get expensive for small businesses or freelancers, especially with per-user monthly fees on top of add-ons.

Occasional sync issues – Some users report hiccups between the app, bank feeds, or accounting integrations. Review collected by and hosted on G2.com.

Response from Andrew Emge of Expensify

Hey Nicolás, thanks for the review! Great to hear the multi-platform experience and accounting integrations have been working well for you. We appreciate you taking the time!

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Expensify: Practical, Intuitive, and Streamlines Expense Reviews"
5/5
What do you like best about Expensify?

Based on my experience with similar tools in other companies, Expensify stands out as one of the best. It is notably more practical and straightforward to use, with an excellent user experience that makes the process intuitive. Additionally, it simplifies the review process, making it easier to identify and address any inconsistencies. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

One area where Expensify could improve is in its reporting and analytics capabilities. The platform would benefit from a more advanced dashboard with clearer statistics and actionable insights to better support spending analysis.

Additionally, the lack of AI-driven suggestions for submitted reports and receipts can make the process more manual than it could be. Features that proactively identify improvements or inconsistencies would enhance accuracy and efficiency.

Finally, the absence of autocomplete for frequently used receipts, categories, or formats can slow down the submission process. Adding this functionality would help streamline repetitive tasks and improve consistency across expense reports. Review collected by and hosted on G2.com.

Response from Lindsey Peckham of Expensify

Thank you for your detailed review and feedback - we have some exciting things in the pipeline around AI, so stay tuned!

Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Simple expense tracking for my clinic and daily work spending"
4.5/5
What do you like best about Expensify?

I am not from an accounts background, but Expensify makes expense tracking simple for me. I can add bills, choose categories, and check reports without any accounting knowledge.

It helps me keep all my work expenses in one place without making things complicated. I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content, so I have regular work-related spending. Adding an expense with the bill takes very little time, and I don’t have to remember things later.

I could start using it right away without setup help. The layout is clean, so entering data feels easy. I open it whenever I have work expenses, and it takes less than a minute to add an entry. Uploading bills and checking simple reports is enough for my daily needs, so it feels practical and useful. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

When I add many expenses on the same day, the list becomes long and it takes a little time to scroll and find a specific entry. Sometimes the filters and columns need a bit of exploring the first time, especially for reports. After regular use, this becomes manageable. Review collected by and hosted on G2.com.

Guilherme H.
GH
Guilherme H.
Delivery Manager
Enterprise (> 1000 emp.)
"Great T&E platform that everyone should at least once try it! You'll not going back to you old one"
5/5
What do you like best about Expensify?

The UI is very easy to use, integrates seamlessly with NetSuite, I have no complaints regarding it's performance, every use is perfect, no blocks or delays and the support team has always covered my back no matter the experience or question I have. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

To be honest, I have no complaints about it Review collected by and hosted on G2.com.

Response from Andrew Emge of Expensify

Hi Guilherme, thanks for your review, we appreciate it! Great to hear the NetSuite integration has been helpful for you.

Ishwar P.
IP
Ishwar P.
Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Makes expenses painless — until you hit the edge cases"
4.5/5
What do you like best about Expensify?

The scan captures everything clearly, and most of the time it automatically places the expense in the correct category. Submitting it for reimbursement feels simple and straightforward, rather than like you’re dealing with a bunch of formal paperwork. It takes what’s usually a small but annoying task and turns it into something quick and easy—something you barely have to think about. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

It starts to feel a bit heavier than you’d expect. What begins as something simple and straightforward can quickly turn into an experience that feels more layered and involved than it really needs to be, and it ends up taking more effort than I anticipated. Review collected by and hosted on G2.com.

Response from Press Expensify of Expensify

Thank you for the review! If you have any feedback on what is making it feel more layered, don't hesitate to reach out. Thanks!

AK
Anshu K.
Financial Management Team
Mid-Market (51-1000 emp.)
"Quick, User-Friendly Expense Tracking with Smart Receipt Capture"
4/5
What do you like best about Expensify?

Expensify is a quicker and most user friendly software that helps us in managing and tracking all of our business expenses. As the software does not need to maintain a spreadsheet or MS Excel for different type of expenses and data entry. Most of these entries are done automatically just by clicking the pictures of invoices and bills. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

There are two major Challenges that I face while using expensify, the first one is that it was really difficult to integrated this tool with banks and our business credit cards as the verification process failed almost everytime and plus the scanner is also not 100% accurate and changes needs to be done manually most often Review collected by and hosted on G2.com.

Response from James Dean of Expensify

We really appreciate your review and feedback, Anshu! If you're still having issues, please email me at james@expensify.com. Thanks so much.

William B.
WB
William B.
Senior Accountant, Financial Reporting
Mid-Market (51-1000 emp.)
"Solid, Easy-to-Use UI with Smooth Sage Intacct Integration and Helpful Support"
4/5
What do you like best about Expensify?

The UI is solid and easy to navigate. Integration with Sage Intacct works very well, and the support team is helpful and responsive when I need them. The smart receipt feature also makes it very easy for employees to upload expenses. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

The cost is more than other similar tools, but the performance makes up fro that Review collected by and hosted on G2.com.

Response from James Dean of Expensify

William - thanks so much for your review!

LS
Lila S.
Project Manager
Small-Business (50 or fewer emp.)
"Efficient for Expense Tracking, Needs Better Integration"
4/5
What do you like best about Expensify?

I really like how easy it is to switch between personal and company cards with Expensify. It also does a great job at flagging inconsistencies for me, like when a date on a receipt doesn't match the date on the expense, it gives a little warning symbol. Additionally, managing reports for reimbursement on personal cards and verification on company cards is super simple. I found the initial setup of Expensify to be super easy, which was a big plus. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Its integration with our banking system is glitchy - I constantly have to reconnect them. Also the receipt uploads are finicky with what format of a receipt it will accept (jpeg vs png vs pdf). Review collected by and hosted on G2.com.

Response from Ryan Schaffer of Expensify

Thanks for the review, Lila. We appreciate your business!

SK
Shivam K.
Social Media Manager
Mid-Market (51-1000 emp.)
"Expensify Makes Expense Tracking Easy—No More Spreadsheets"
4/5
What do you like best about Expensify?

Expensify is a android based software that helps us in managing all of our day to day business expenses. This is the software that minimises the use of spreadsheet and track all the expenses and store their data on its cloud storage just by compiling all the bills and invoices photographs. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Expensify scans all the receipts and invoices automatically and extract their data so there are lots of instances where the data accuracy reduces for those documents we need to manually update the data then and store it so whenever these type of scenario arises it becomes time consuming. Review collected by and hosted on G2.com.

Response from Press Expensify of Expensify

Thanks for the review, Shivam! We’re glad Expensify helps you ditch spreadsheets and keep day-to-day expenses organized in one place. Sorry the receipt/invoice scan accuracy sometimes requires manual edits — if you email concierge@expensify.com with a couple examples (or the kinds of documents that trip it up), we’ll help troubleshoot and share the feedback with our team.