Expensify Reviews & Product Details

I like using Expensify for employee reimbursement of valid business expenses, especially for employees who don't have a corporate credit card. It helps collect information from employees, including receipt copies and expenditure details, and coordinates the workflow for approval and direct deposit ACH reimbursement. The integration with our accounting software, Sage Intacct, is valuable because it helps streamline the expense entry and automates it, so we don't have to replicate data in Sage; everything flows from Expensify into the proper categories and time periods. I think Expensify is a really great tool and, from an employee perspective, the app and user experience is fantastic! Review collected by and hosted on G2.com.

Unfortunately, they did a big update in January 2026 that's still difficult to get used to for interfacing as an admin. The old views were much easier to navigate. We've also noticed a timing difference of when the integration from Expensify to Sage happens, and we have to initiate the payment of the expense report for the expenses to move into the accounting system, but I think that may be more of a setup issue we have rather than a problem with Expensify itself. Also, while Expensify is a great tool, it feels very pricey for what they offer and not always a competitive solution. Review collected by and hosted on G2.com.

I've been using Expensify for about 18 months now, primarily for tracking client-related travel, meals, mileage, and miscellaneous business expenses. As someone who hates the traditional headache of expense reports, I was drawn to its promise of automation and mobile-first design. Review collected by and hosted on G2.com.

Pricing can add up quickly: While the Collect plan starts around $5 per member/month, moving to the full Control features or scaling a team pushes costs higher (especially without committing to their corporate card for discounts). For very small teams or occasional use, it sometimes feels pricey compared to simpler alternatives.

Occasional glitches and sync issues: Credit card syncing isn't always perfect—I've run into duplicate transactions or delays that require manual cleanup. The OCR isn't 100% accurate every time, particularly with poor lighting, faded receipts, or non-standard formats, so some manual editing is still needed. Review collected by and hosted on G2.com.

I like Expensify for its ease of use and great user experience. The automatic scan feature stands out because it captures all necessary information from a receipt, like who the vendor is, the amount, and menu items, which helps align with our policy. The fact that Expensify can automatically pick up details from just scanning the receipt is amazing. Once receipts are scanned, they are saved on Expensify, allowing for easy report generation and reducing the workload for both me and the employees. Expensify automating everything saves a lot of time. Plus, the team at Expensify is very cooperative, and their YouTube tutorials are very helpful. The pricing of the module is slightly higher than other competitors such as Zoho Expenses. But the user experience is far better. Not only interms of the web experience, but the mobile applications work flawlessly and more smoothly. Review collected by and hosted on G2.com.

Honestly, it's just a bit of a learning gap. Like, the whole once we've helped set up this whole thing to save time, getting the people up to speed, may be a bit problematic, but that's not the fault of the application. Review collected by and hosted on G2.com.

We were struggling with getting the right help for our needs with our account. I was brand new to the tool and didn't quite understand what I was working with. My account rep at the time didn't have the knowledge to assist me, so it fell stagnant. When I left a review here on G2, I was followed up with and prompted to meet with a new account manager. The meeting went SO well and I feel so much more confident with Expensify. And I had all my integration questions answered after months of trying. I'm excited to make Expensify work for us now, rather than dread logging in. Review collected by and hosted on G2.com.

I've learned that if your account rep isn't working out for you, you CAN request a new person. The knowledge base I needed for my account wasn't in line with my account rep at the time, so it would've been handy to know that I can request a new one. Other than that, I don't think there's much to improve! Review collected by and hosted on G2.com.

Expensify is built for speed and simplicity. SmartScan is the biggest win. Snap a receipt and it pulls in the details accurately enough that you trust it and keep using it. The mobile app is intuitive, submitting reports takes minutes, and there is almost no learning curve. It removes the friction that usually comes with expense reporting. Review collected by and hosted on G2.com.

There are occasional edge cases where SmartScan needs a quick manual fix, especially with less standard receipts. Reporting and customization can feel a bit limited if you are trying to do more complex finance workflows. It is not built to be overly customizable, which is fine, but worth noting depending on your needs. Review collected by and hosted on G2.com.

I really appreciate the ease of use with Expensify. It makes managing my receipts much easier compared to snapping pictures and emailing them around to different people. Everything gets submitted in one app; I just snap a picture, and it sends the information to the right person. This process is smooth and efficient, and the ability to handle everything within the app helps keep my workflow uninterrupted. It's handy that I can quickly open the app on my phone, snap a receipt, and have it handled instantly, improving my workflow significantly. Additionally, I like that the app gives me reminders if I forget to submit a receipt, which has helped improve our whole accounting process. Switching to Expensify has made getting things done much faster for both me and our accounting department. Initially, setting it up was straightforward, and the tutorials made learning the system quite simple. Overall, the app has really helped streamline our expense tracking, and I'm happy with it. Review collected by and hosted on G2.com.

I don’t dislike anything at all—I love the app, and I have no complaints. Review collected by and hosted on G2.com.

They are the only app/s software on the market that does exactly what they do. Clean integrations with credit cards, they now have AI tools that help Auto categorize your your receipts. You have the ability to email, and upload receipts which are then smart scanned in. Over time, expensify has gotten more accurate in the user experience easier. For the price, no one can match it Review collected by and hosted on G2.com.

I used to be anti expensify because the president got all political. However, every time they've earned back my trust by consistently improving their product. I've tried Zoho in about five other expense report softwares and I always come back to expensify Review collected by and hosted on G2.com.

I'm someone who is constantly on the move for work for attending conferences and client locations. So i use expensify very frequently. The smartscan feature is hands down my favorite. I can take a quick photo of a receipt while i'm heading out of a restaurant or airport gate and expensify takes care of the rest. what gets me even more excited is how effortless the whole process is. No spreadsheets, no hunting for lost receipts and no end of month stress. My report practically build themselves and approvals move fast. Review collected by and hosted on G2.com.

no dislikes, just pure problem solver the platform is for me. Just love it every time i use. Review collected by and hosted on G2.com.

I am not from an accounts background, but Expensify makes expense tracking simple for me. I can add bills, choose categories, and check reports without any accounting knowledge.

It helps me keep all my work expenses in one place without making things complicated. I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content, so I have regular work-related spending. Adding an expense with the bill takes very little time, and I don’t have to remember things later.

I could start using it right away without setup help. The layout is clean, so entering data feels easy. I open it whenever I have work expenses, and it takes less than a minute to add an entry. Uploading bills and checking simple reports is enough for my daily needs, so it feels practical and useful. Review collected by and hosted on G2.com.

When I add many expenses on the same day, the list becomes long and it takes a little time to scroll and find a specific entry. Sometimes the filters and columns need a bit of exploring the first time, especially for reports. After regular use, this becomes manageable. Review collected by and hosted on G2.com.

The scan captures everything clearly, and most of the time it automatically places the expense in the correct category. Submitting it for reimbursement feels simple and straightforward, rather than like you’re dealing with a bunch of formal paperwork. It takes what’s usually a small but annoying task and turns it into something quick and easy—something you barely have to think about. Review collected by and hosted on G2.com.

It starts to feel a bit heavier than you’d expect. What begins as something simple and straightforward can quickly turn into an experience that feels more layered and involved than it really needs to be, and it ends up taking more effort than I anticipated. Review collected by and hosted on G2.com.