--- title: Expel Reviews meta\_title: 'Expel Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how Expel works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 74 scale: '5' date\_modified: '2026-08-07' parent\_category: name: System Security url: https://www.g2.com/categories/system-security ---

# Expel Reviews & Product Details

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Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Expel’s 24x7x365 coverage spans the widest breadth of attack surfaces, including cloud, with 100% transparency. We combine world-class security practitioners and our AI-driven platform, Expel Workbench™, to ingest billions of events monthly and still achieve a 21-minute critical alert MTTR. Expel augments existing programs to help customers maximize their security investments and focus on building trust—with their customers, partners, and employees. Expel Managed Detection and Response delivers 24/7 decision support. We integrate with the tech you already have—across attack surfaces—to maximize your existing tech investments. Our platform automates analysis for your vendor alerts to filter out false positives. We’ll enrich the alerts that matter with context so we can resolve them with an average alert-to-fix of 21 minutes for critical alerts. Expel Threat Hunting provides peace of mind that your environment is secure and your defenses are optimized. Expel identifies attacks your automated detections missed, while providing insights that enable a stronger defensive strategy. You get clear guidance on how you can improve your defenses from a dedicated team of experts, without the strain on internal teams. Expel Vulnerability Prioritization accelerates your remediation process by letting you know exactly which vulnerabilities pose the greatest risk, with recommendations on next steps for immediate action. Expel Phishing takes complete ownership of your phishing inbox and provides remediation and guidance when threats enter via this critical attack vector. Unique data from your security technology helps Expel monitor and remove phishing emails from your inbox as well as protecting your entire environment from these attacks.

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Product Website
Expel
Seller
[Expel](https://www.g2.com/sellers/expel)
Discussions
[Expel Community](https://www.g2.com/products/expel/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Kaitlin Ricketts

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

[
View More Pricing Information
](https://www.g2.com/products/expel/pricing)

## Expel Integrations
(4)

What do users say about integrations?

Verified by Expel

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

CrowdStrike Falcon Endpoint Protection Platform

](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Defender for Endpoint

](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Wiz

](https://www.g2.com/products/wiz-wiz/reviews)

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 ![Danilo N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danilo N.")
DN

Danilo N.

Director - Security Compliance

Enterprise (\> 1000 emp.)

8/25/2022

"Expel is a great partner and definitely one of the strongest players in the market"

4.5/5

What do you like best about Expel?

Expel workbench platform is a very comprehensive and easy-to-integrate platform, with most of the integrations natively built, requiring us to only provide credentials. On top of it, the content and correlation for the alerts is extremely rich and easy to consume by SOC engineers. Review collected by and hosted on G2.com.

What do you dislike about Expel?

Price. Expel is not the cheapest platform, and its pricing model is heavily based on resources (cloud), endpoints, etc... I think the biggest opportunity Excel has is to re-evaluate its pricing model, to serve small and medium-sized companies Review collected by and hosted on G2.com.

What problems is Expel solving and how is that benefiting you?

Expel is amazingly covering our L1/L2 SOC needs and they are extremely responsive. The biggest benefit we get from them is the "removal" of the burden on our Sec Engineers. Our team is only engaged after a thorough triage which reduces a lot the noise and burden Review collected by and hosted on G2.com.

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Response from Kaitlin Ricketts of Expel

[Editedit](https://www.g2.com/survey_responses/expel-review-7033589/official_response/edit)

Danilo, Thank you for your feedback! Everyone at Expel is appreciative when a customer writes a recommendation — especially when it’s a great one.

We also appreciate your candid feedback on our pricing and would welcome a conversation with you to learn more about your experience with our pricing model. We're always looking to learn and grow, and feedback from our customers is key to that journey.

- On behalf of the Expel team

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Laura B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura B.")
LB

Laura B.

Senior Security Analyst

Mid-Market (51-1000 emp.)

5/25/2022

"Brilliant service, and superb support team!"

5/5

What do you like best about Expel?

Super responsive 24x7 SOC; event triage allows team to focus on the key incidents. When major threats occur, Expel shares great threat intel for awareness.

Easy to use platform, good coverage of major security vendors. Really like the Slack channel setup to reach out to the team direct, and validate activity.

The team at Expel are great to work with, super helpful and responsive! Review collected by and hosted on G2.com.

What do you dislike about Expel?

I wish there were more direct integrations to their platform for full coverage. Review collected by and hosted on G2.com.

Recommendations to others considering Expel:

Review the integrations available and identify which ones can be integrated quickly. Review collected by and hosted on G2.com.

What problems is Expel solving and how is that benefiting you?

24x7 SOC coverage, initial event triage to see the incidents amongst the noise. Gained resources back for the security team with Expel's help. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

BU

Ben U.

Global Cybersecurity and Compliance Manager

Enterprise (\> 1000 emp.)

5/25/2022

"Expel, the best sleep aid for security conscious companies"

5/5

What do you like best about Expel?

The AI used to triage all alerts helps eliminate many of the false positives and gives me confidence in the results provided. Review collected by and hosted on G2.com.

What do you dislike about Expel?

l have not found anything over the last year since we started using Expel that I didn't like. Review collected by and hosted on G2.com.

Recommendations to others considering Expel:

The cost difference is well worth the investment. Review collected by and hosted on G2.com.

What problems is Expel solving and how is that benefiting you?

The biggest problem to solve was the need for eyes on our environment 24x7x365. Having a small security team makes it difficult to always be on top of issues as they arive. Having Expel watching our environment without adding alot of overhead to our environment has been paramount to our success in monitoring and catching any security events before they become a full incident. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Bob G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bob G.")
BG

Bob G.

Vice President, Information Security and Technology

Mid-Market (51-1000 emp.)

7/12/2022

"Expel = PoMSaaS :: Peace of Mind Security as a Service"

5/5

What do you like best about Expel?

The engagement from top to bottom is best in class, open communication at all levels of the company, maturity in security knowledge and offering, having a knowledgeable resource available 24x7 to assist in any pressing security matter that requires investigation Review collected by and hosted on G2.com.

What do you dislike about Expel?

They are pricier than the competition/market Review collected by and hosted on G2.com.

What problems is Expel solving and how is that benefiting you?

Security Operations, Security Data about behaviors and where there are problem areas to be addressed with People/Process/Tools, 24X7 security coverage of all core and ancillary systems, input on new tools to implement that improve our security posture. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
EN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

10/19/2022

"Strong technical architecture, growing set of integrations."

3.5/5

What do you like best about Expel?

The automations for filtering alerts from a variety of different services are excellent. The ability to submit an issue for investigation (based on user, device, etc.) and quickly see high volumes of information from multiple systems pulled together in one place speeds responsiveness tremendously. Review collected by and hosted on G2.com.

What do you dislike about Expel?

Staying on top of the growing integration set is still a little cumbersome. The onboarding didn't include an alert type-by-alert type discovery effort to determine how we wanted to handle each alert type. Review collected by and hosted on G2.com.

What problems is Expel solving and how is that benefiting you?

Assessing high volumes of alert information from various systems/solutions/technologies without having to have lots of highly skilled man hours to address. Review collected by and hosted on G2.com.

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Response from Kaitlin Ricketts of Expel

[Editedit](https://www.g2.com/survey_responses/expel-review-7231168/official_response/edit)

Thank you for sharing your experience with Expel! That’s a great call out on what our bot Ruxie™ is able to add to the investigation to speed up decision making. Our SOC analysts love that feature too!

Your candid feedback is appreciated. We'd love to have a conversation with you on handling alerts and our onboarding process. Feedback from our customers is critical to optimizing the Expel Workbench™ product experience. You can connect with me at kaitlin.ricketts@expel.com and we’ll find a mutually convenient time to meet.

Thank you for being an Expel customer and look forward to connecting with you.

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
EB

Verified User in Banking

Enterprise (\> 1000 emp.)

6/3/2022

"Expel is truly an extension of my team"

5/5

What do you like best about Expel?

TTheya re very responsive to the needs of my organization. When I have a question about an alert, if they have launched an investigation or if it's one that we've launched ourselves they are willing and able to assist with resolution. Review collected by and hosted on G2.com.

What do you dislike about Expel?

Since we are not a Teams or a Slack shop, I don't get the full experience of realtime interaction with them via chat. They are responsive to emails and notify me of things that are going on still though. Review collected by and hosted on G2.com.

Recommendations to others considering Expel:

Expel monitors more than just alerts coming out of your EDR. Review collected by and hosted on G2.com.

What problems is Expel solving and how is that benefiting you?

Expel solves the problem of me not having the staff to run a 24/7 SOC. They also are creating SOAR solutions for me via Ruxie that I am not staffed or resourced to do on my own. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

5/10/2022

"Expel is a good partner"

4.5/5

What do you like best about Expel?

Great integration into the security stack, great communications through the use of Slack with their team and the use of a bot for alerts and Pager Duty for emergencies. Review collected by and hosted on G2.com.

What do you dislike about Expel?

For integrations with technologies that they didnt already have in their portfolio, it took some organizing between the different vendors to get the API connection built and we have one instance where we had a connection down for a couple of days before they realized it was on their side and they fixed it. Review collected by and hosted on G2.com.

Recommendations to others considering Expel:

Ease of use for your team, integrations into your security stack, integrations with your SIEM. Review collected by and hosted on G2.com.

What problems is Expel solving and how is that benefiting you?

Small security team so we needed a partner to help provide 24/7 coverage after-hours monitoring the stack. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
EF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

8/6/2022

"Unique MDR that delivers above most"

5/5

What do you like best about Expel?

Allows you to use all your existing technology stack, leverages public cloud native security features and staffs with elite industry grade cybersecurity analysts. Review collected by and hosted on G2.com.

What do you dislike about Expel?

You pay for what you get and the services are priced at platinum grade security levels. :) Review collected by and hosted on G2.com.

What problems is Expel solving and how is that benefiting you?

Provides surge staffing, public cloud security expertise, and 24x7x365 security operations center services to assist your organization with cybersecurity detection and response activities. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Enterprise (\> 1000 emp.)

8/17/2022

"Customer focused and talented engineers."

5/5

What do you like best about Expel?

Ease of use of the tool and extensibility. The Slack integration is great. Review collected by and hosted on G2.com.

What do you dislike about Expel?

Lack of unified interaction over UI, Slack, Teams etc. This is in the works though from my understanding and I am looking forward to the feature! Review collected by and hosted on G2.com.

What problems is Expel solving and how is that benefiting you?

SOC as a service. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Greg N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg N.")
GN

Greg N.

Contributor

Mid-Market (51-1000 emp.)

3/4/2022

"These are the folks you want running your SOC"

5/5

What do you like best about Expel?

Overall quality of service, the feedback for continuous improvement of our security program from the product, quality of the data synthesis from the investigations, engaging with their SOC. Review collected by and hosted on G2.com.

What do you dislike about Expel?

nothing I can think of. their vision is complete and their execution is very good. Review collected by and hosted on G2.com.

What problems is Expel solving and how is that benefiting you?

They are ultimately solving the cybersecurity talent shortage problem for us with their software. They make sense of the huge amount of telemetry data generated by our security tools and synthesize actionable responses for our shared team to resolve. Review collected by and hosted on G2.com.

Show More

9/4/2022
Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Expel? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Expel
](https://www.g2.com/products/expel/discussions/new)

GU

Guest User

What is Expel used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-expel-used-for)

[
View all Discussions
](https://www.g2.com/products/expel/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

7 months

### Average Discount

16%

[
View More Pricing Information
](https://www.g2.com/products/expel/pricing)

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##### 
##### Expel Features

Platform Features

24/7 support

Proactive report alerts

Application control

Automation Capabilities

Automated remediation

Automated investigation

[
View More Features
](https://www.g2.com/products/expel/features)

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