Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Great Partnership"
5/5
What do you like best about Expedite Commerce?

Expedite Commerce does an excellent job to ensure their customers feel valued. They listen to the needs and their customer's concerns and help in designing systems that address their concerns. Knowing that the customer is #1 priority aligns with our corporate values, make the partnership logical. Review collected by and hosted on G2.com.

What do you dislike about Expedite Commerce?

Can't think of anything negative to say. I know our organization has been working with the EC team for several years and the results have been very positive. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Excellent Product That Reduces Internal Q2C Friction"
5/5
What do you like best about Expedite Commerce?

The vast technical experience EC provides which is unique to our business was invaluable. The ability of the EC team to hit the ground quickly and dig into the nuance of our how we run our business in an effort to call out the internal friction points. The EC iterative "sprint" type platform deployment allows for our company to see tangible progress during our deployment. Review collected by and hosted on G2.com.

What do you dislike about Expedite Commerce?

Nothing jumps out that I could add to this review. Review collected by and hosted on G2.com.

NL
Norelle L.
Program and Project Manager
Enterprise (> 1000 emp.)
"Best for eCommerce solutions and communication."
4.5/5
What do you like best about Expedite Commerce?

Expedite commerce helps to form the website and further improve the ranking by tracking its details and it's the best application for social media accounts and can manage the detail with its good managing ability. Its an eCommerce application for business production and take care of bills, accounts, and price tags on the product. It communicates with members to sort out the information and tracking their ability to make good strategies. All benefits of eCommerce are under its control. Review collected by and hosted on G2.com.

What do you dislike about Expedite Commerce?

There is a traffic of this application and that looks messy for newbies. On the other hand, there is no selection to alter the credit card were about and this feature can be a big problem for those who missed their card. There are many incomplete features to accomplish the task and this might be solved in the latest edition. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
AI
Verified User in Industrial Automation
Mid-Market (51-1000 emp.)
"CPQ"
4.5/5
What do you like best about Expedite Commerce?

Very knowledgeable team. Dedicated to project timeline and scope. Review collected by and hosted on G2.com.

What do you dislike about Expedite Commerce?

I do not have any dislikes at this time. Review collected by and hosted on G2.com.

Lawrence G.
LG
Lawrence G.
Marketing Research Team
Small-Business (50 or fewer emp.)
"Its important software from industry, communication to IOT (internet of things)."
4.5/5
What do you like best about Expedite Commerce?

A secure software to provide the best opportunities to communicate online with customers. Expedite helps to deliver the line solutions to integrate with authorized positions. Sellers can view the latest tendencies and can forge the best possible production by setting prices and requirements. It is important to upload the billing detail, then this software is entirely set to control the details and set the billing criteria and manage accounts easily. A swarm-based software to store all necessary data. Review collected by and hosted on G2.com.

What do you dislike about Expedite Commerce?

What an amazing software to cover all online billing and data detail, but there is no help for raw users. I throw to explore its features by the owner. It’s not time taking but needs a quality time internet package. Its navigation key doesn’t respond to light practice. A unique application with some undefined features one must have to communicate with the Expedite team to understand its features that are really helpful. Review collected by and hosted on G2.com.

Verified User in Telecommunications
IT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"The Expedite Commerce team are a pleasure to work with"
5/5
What do you like best about Expedite Commerce?

The EC team took the time to really learn how our business works, and to ask and understand what we need from the tool. Review collected by and hosted on G2.com.

What do you dislike about Expedite Commerce?

I have not experienced any downside working with EC. Review collected by and hosted on G2.com.

Rachel K.
RK
Rachel K.
Salesforce Admin
Small-Business (50 or fewer emp.)
"Wonderful Customer Service Experience + Expertise around Salesforce/Service Cloud"
5/5
What do you like best about Expedite Commerce?

Expedite Commerce has done a excellent job at making their customers feeling valued and have made the customer's concerns a #1 priority. We are a professional services firm and so finding a Salesforce partner who shares in valuing customer success was huge for us. We quickly realized that Expedite Commerce also values that with their customers too, and with our first project completed, it's evident that we made a good choice. Review collected by and hosted on G2.com.

What do you dislike about Expedite Commerce?

Honestly, we haven't come across any major downsides with Expedite Commerce. This team has always gone above and beyond when it came to answering all my questions, taking my call, or setting up meetings. The Expedite Commerce team has always been very thorough. We are looking forward to implementing more of their products! Review collected by and hosted on G2.com.

Jon P.
JP
Jon P.
Director Of Services
Small-Business (50 or fewer emp.)
"Excellent customer service with great advice around the industry at large"
5/5
What do you like best about Expedite Commerce?

Our organization had very little experience when we set out to build a case management system for our managed services clients. After building our requirements and reviewing several solutions, we landed on Salesforce and Service Cloud as the best tools to meet our needs. We quickly realized we would need a partner to help us build Service Cloud out to meet our needs. After talking with several vendors, we were very refreshed and excited to speak with the Expedite Commerce team.

Expedite Commerce had a very knowledgeable, experienced services team that provided us great advice on what to consider when building out our Service Cloud implementation. By talking through our intended case management workflows before implementation, the Expedite Commerce team was able to help us identify potential pitfalls and inefficient workflows. Once we did scope the project requirements, their engineers worked quickly, effectively, responded well to our asks even when they stretched the scope, and did a great job with knowledge transfer. They were very flexible and transparent in working with us and made sure all our needs were being met every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Expedite Commerce?

We had no major issues in our engagement with Expedite Commerce. Pricing, scope, and project parameters were very clear as was the communication throughout the project.

The only minor downside was we connected with Expedite Commerce's engineers directly for knowledge transfer and some feature review discussions. This engineer was based overseas so finding an acceptable time for everyone on the team was a bit of a challenge. That being said, the engineer was very accommodating with working late/getting up early to join us. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Subscription Billing"
5/5
What do you like best about Expedite Commerce?

Great alternative for vendor subscription billing feature, to avoid manual monthly processes. Review collected by and hosted on G2.com.

What do you dislike about Expedite Commerce?

Require further enhancements around data analytics and standard reporting Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Fast turnaround & top notch service!!"
5/5
What do you like best about Expedite Commerce?

The team assembled very quickly to help us meet our extremely urgent needs. Our ERP system went down and we needed a quick work around to process orders, shipments, and invoices within 4 days. Not only did they meet our timeline, but the product they delivered met our highest standards, and their level of service and responsiveness was exemplary. Review collected by and hosted on G2.com.

What do you dislike about Expedite Commerce?

I was very pleased with the entire experience. Review collected by and hosted on G2.com.