Cindy S.
CS
Cindy S.
Executive Coach
Small-Business (50 or fewer emp.)
"User friendly and good customer service"
5/5
What do you like best about Expandi.io?

I can usually receive technical assistance in real-time. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

Issues with some LinkedIn

connectivity. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Automagically Awesome"
4.5/5
What do you like best about Expandi.io?

It's like having an assistant who works 24/7 and gives you qualitive leads to work with. I like that its user friendly, fast replies of customer support and other department such as finance. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

My CEO asked me about cost per lead, and not sure how if its possible to really get such detailed statistics Review collected by and hosted on G2.com.

🌳 Daniel H.
🌳H
🌳 Daniel H.
AI & Software Consultant (TUM Venture Labs)
Small-Business (50 or fewer emp.)
"Best LinkedIn Sales Automation Tool"
5/5
What do you like best about Expandi.io?

Profile Viewer Automation is a life hack when it comes to contacting warm inbound leads automatically! Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

Nothing, except: Connecting LinkedIn if you have already connected it before Review collected by and hosted on G2.com.

Hanna B.
HB
Hanna B.
Head of Sales Department
Small-Business (50 or fewer emp.)
"Expandi Empowers Our Digital Agency to Reach New Heights"
5/5
What do you like best about Expandi.io?

As a Head of Sales I'm focusing on team management, ROI and overall efficiency. The platform offers open access to various features and accounts, facilitating seamless collaboration and transparency within our team. We can easily assign tasks, track progress, and share insights, leading to better coordination and improved efficiency across the board.

Besides that Expandi changed the way we identify and engage with our target audience. The platform offers a wealth of features that have empowered us to scrape high-value audiences with precision and ease. By leveraging Expandi we can identify prospects based on specific criteria. This enhanced targeting has enabled us to tailor our messaging, ensuring that our outreach efforts are personalized and resonate with our audience. As a result, we have witnessed a significant increase in engagement and conversions, with much better reply rates. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

Can't complain. Really like the product and customer success team. Review collected by and hosted on G2.com.

Gaetano C.
GC
Gaetano C.
Product Strategy Consultant
Small-Business (50 or fewer emp.)
"Empower Your LinkedIn Campaigns with Ease and Precision"
3.5/5
What do you like best about Expandi.io?

One of the things I appreciated the most is the wide range of features and capabilities that Expandi offers. With this software, our team was able to create highly personalized and effective messages incredibly easily, thanks to the highly customizable templates available. I was pleasantly surprised by the quality of support provided by the Expandi team. They shared valuable tips and strategies with us on how to achieve the best results in LinkedIn sales. Additionally, the integration with Hyperise allowed us to enrich our communications with personalized images, making our campaigns even more engaging. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

Firstly, I noticed a lack of detailed manuals and descriptions for some of the software's functions and features, which can be a bit frustrating for those looking for comprehensive guidance. Moreover, it took me some time to get used to the design and interface of Expandi, which are not particularly intuitive. I would have preferred smoother navigation and a more user-friendly learning curve. Another limitation is the lack of direct integration with HubSpot and the absence of email scraping functionality. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Absolutely Trash Customer Service - no help at all"
0/5
What do you like best about Expandi.io?

What could be a good platform - at times - is not supported at all. Basic questions about why the system is responding a certain way cannot be answered. There is ZERO customer service. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

Basic questions about why the system is responding a certain way cannot be answered. There is ZERO customer service. We've had an issue open 3 weeks now - basic issue - and there is no help out all. We can't even get into our own system? And their "customer service" - seems to be some outsourced person who can't get access to their internal group. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Helpfull customer service"
4.5/5
What do you like best about Expandi.io?

It helps you to keep track on everything and automate your outgoing messages. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

The connection between LinkedIn and Expandi is a little difficult when you're not using a Proxy. Review collected by and hosted on G2.com.

Elia A.
EA
Elia A.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"A lot to offer for the price and fantastic customer service"
5/5
What do you like best about Expandi.io?

Being a complete novice to their SaaS, their customer service (especially Artur!) have been incredibly helpful in getting me over the setup hump. There's a lot of features for the money and I'm very happy with it so far. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

Some parts of the UX are not the clearest, though to be fair this is my first time using a cold outreach SaaS and I'm sure at least some of that confusion is my own doing. Overall though the help docs did a lot to bridge the gap, as did customer service.

One thing that could be cleaned up are their dynamic placeholders within the actual text of the messages -- the IF/THEN code inserted into the copy makes it a little difficult to ensure you're cleanly replacing everything you intend to while keeping spacing, grammar, etc intact. Review collected by and hosted on G2.com.

Valeriia K.
VK
Valeriia K.
Chief Business Development Officer
Mid-Market (51-1000 emp.)
"Unleashing the Full Potential of LinkedIn Engagement and Lead Generation"
5/5
What do you like best about Expandi.io?

I like remarkable adaptability within the dynamic landscape of LinkedIn and social selling. Having explored various LinkedIn engagement tools prior to Expandi, this platform improved my approach, and I haven't looked back since. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

Nothing specific that I find displeasing about Expandi. Any concerns I have are more generalized, related to LinkedIn engagement as a whole, and are thus applicable to all similar tools. Review collected by and hosted on G2.com.

Ana G.
AG
Ana G.
Marketing Manager
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Expandi is a game-changing lead generation tool for agencies"
5/5
What do you like best about Expandi.io?

It has been a game-changer for my agency. With Expandi, I was able to simplify the setup and management process with new roles and permissions, which has been a huge relief for me. One of the best features of Expandi is its ability to work with a team and monitor campaign performance. This feature has made it easy for me to manage my team and track progress, saving me a lot of time. The integration with our CRM has been particularly helpful too. The history feature of Expandi has also been beneficial in helping me keep track of the progress of our campaigns. Overall, Expandi offers a variety of useful features at a good price, making it the best platform I've tried so far. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

I don't have any complaints, Expandi is a great tool. Review collected by and hosted on G2.com.