I have a really good customer support experience with Gerda from the Expandi team. She patiently guided me in the 35 min meeting and sent me very useful resources to better solve my problems. Nice friendly and helpful. Review collected by and hosted on G2.com.

A bit complex for onboarding. It’s better if there’s a hand in hand onboarding guidance. Review collected by and hosted on G2.com.

Love the automated outreach, and the customer support has been excellent Review collected by and hosted on G2.com.

Cant say yet, just started with the campaings Review collected by and hosted on G2.com.

I like that it is very easy to use. I loved that the support team is extremely efficient and reactive (and it is unusual that you proactively reach out to ensure the point is closed). I find that your proceedures are well explained. The integration with the LinkedIn account is also easy and seamless. Overall, I am very happy both with the tool and the team! Review collected by and hosted on G2.com.

As already discussed with the team, I will need to be able to attach an image to follow ups. Another (nice to have) idea could be to improve Builder, so we can go from one campaign type to the next, and with manual decision points to trigger to continue or stop (just as you do: if someone answers, then the campaign pauses unless we say otherwise).

On a side note, you could work on some labels as they are sometimes confusing. For instance the "pause campaign" could be a "click here to pause..." (as I first though the label was telling me what was active, ie the campaign is paused - and so I clicked). Going through the site labels from a customer angle to double check them might avoid questions.

Last, you could think of adding more payment means to give us options in case our credit card limit has been reached (which was my case this month). Review collected by and hosted on G2.com.

People from my industry, who do not use this tool have a disadvantage, but BIG TIME! Feels like bicycle vs. Kawasaki Ninja, nutshell vs. AIDA. Does not make sense to NOT use it.

Time saving, energy saving, better control over your outreach. Customer support is super great btw. Always responsive, always working solutions. Review collected by and hosted on G2.com.

You have to get used to work differently (schedule as example) when youre having automations that run on your account Review collected by and hosted on G2.com.

Quite easy to set up, good variety of options. Super helpful support team Review collected by and hosted on G2.com.

So far nothing really. Would be great to have the possibility to include emails on the sequences as well Review collected by and hosted on G2.com.

The flexibility to send multiple messages through Linkedin and very good post sales support. The differentiator is the proactive support. Review collected by and hosted on G2.com.

The creation of campaigns should be more user friendly. Review collected by and hosted on G2.com.

I love that I can rest easy at the end of the day and know that I have Expandi to be working on my behalf - Love Automation. I have increased my following and connections by the hundreds in a short period of time and because I have campaigns working for me in the background, our business is becoming more top of mind to new prospects and leads. Set up is easy and working with their technical team is easy. Review collected by and hosted on G2.com.

Two things I would suggest solutions for:

1. Increasing the limit of 2,500 in searches as it can be a lot to figure out how to break down large searches on LInkedIn Sale Nav

2. Every time I update my LinkedIn company page event with a new date and time in the future, I have to message the Technical team with the updated info so it can show up in my Campaigns. It would be great if this were automatic in some way so that I don't have to wait for the technical team to manually update my event so I can run an Event Invite campaign Review collected by and hosted on G2.com.

It's ease of scaling multiple messages and touches to my LI network. Savings a ton of cut/paste manual work. Their customer support is very helpful. Review collected by and hosted on G2.com.

It was challenging to get my LinkedIn account connected. Also the workspace I was invited into didn't automatically appear as I had to go find it under stettings (top right). Review collected by and hosted on G2.com.

Ability to extract connection's networks and automate outreach Review collected by and hosted on G2.com.

The inconsistent behavior of various functionality and the limitations on export and data consistency Review collected by and hosted on G2.com.

The programme is great with a lot of functionalities - different to others on the market.

The customer service is great and the team are always on hand to help you. Gerda done a great job of running me through everything ! Review collected by and hosted on G2.com.

The sequences can be slightly complicated in setting up Review collected by and hosted on G2.com.