Jim O.
JO
Jim O.
Chief Growth Officer
Small-Business (50 or fewer emp.)
"Great Features and Support—Excited to Launch Campaigns"
5/5
What do you like best about Expandi.io?

Great features and support. Neville was very helpful, and I learned a lot, and I am excited to launch my campaigns. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

I cannot think of anything that I dislike about expandi.io Review collected by and hosted on G2.com.

Frank K.
FK
Frank K.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Automated Connection Requests and DMs Made Easy"
5/5
What do you like best about Expandi.io?

Automated connection request and automated DM Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

I'm new to the platform, so it's hard to say. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Detailed Automation That Makes Building Lead Lists Easy"
4.5/5
What do you like best about Expandi.io?

I like the automation and the level of detail. It also makes it easy to create lead lists from a competitor’s post, event attendees, and group URLs. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

Nothing as of now, well i dislike one thing, I have to have a certain amount of characteristics to move to the next question. Review collected by and hosted on G2.com.

Paul BJ R.
PR
Paul BJ R.
Executive
Small-Business (50 or fewer emp.)
"Powerful Resource with Fantastic Support"
5/5
What do you like best about Expandi.io?

It’s a powerful resource, and the support is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

Nothing major, really; I just had to get out of the Dux-Soup mindset. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Automation that handles the boring tasks effortlessly"
5/5
What do you like best about Expandi.io?

First tool I used that actually does all the boring, repetitive tasks via automation and without bugging! Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

On some occasions site can slow down a bit, but nothing that harms core functionality. Review collected by and hosted on G2.com.

Douglas B.
DB
Douglas B.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Human Interaction at Its Very Best"
5/5
What do you like best about Expandi.io?

Human interaction at its very best, and the customer service is great, I send the same messages to book appointments which saves me endless amounts of time Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

The only real downside is linking the crm with hubspot, as it links all linkedin contacts even if they have no contact details Review collected by and hosted on G2.com.

Filip W.
FW
Filip W.
Director of Customer Marketing
Small-Business (50 or fewer emp.)
"Great tool for outreach and automating repetitive tasks."
5/5
What do you like best about Expandi.io?

As a startup recruitment agency we were in search for tools which will allow smoother and quicker expansion of our network which is so crucial in the recruitment industry. We never wanted to automate relationships but only workflows and this is where Expandi comes in. Great tool, easy to navigate, loads of options and great support! Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

It would be great to connect more than one LinkedIn profile to work simultaneously. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Personalized Live Strategy Call"
4.5/5
What do you like best about Expandi.io?

When I was having a few issues with their software, I reached out to support, and they prompted me to schedule a strategy call. I got on with Neville, one of their customer support representatives, and he was quite helpful and walked me through a few ways to improve my account.

I have many accounts that I run on Expandi, and it has been an up-and-down experience, but the fact that they took the time to walk through everything live on a call is great.

It's pretty straightforward to set up a campaign and get things started. I had quite a few questions at first, but once you're familiar with the software, it's pretty easy to use. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

Expandi had a few issues with the dashboard that was an ongoing issue for a few months, but it's now resolved. There have been a few other issues, but they fix them quickly. Review collected by and hosted on G2.com.

Jordane L.
JL
Jordane L.
Marketing Business Development Manager
Small-Business (50 or fewer emp.)
"Poweful platform and excellent customer service"
5/5
What do you like best about Expandi.io?

I've been using Expandi as a paying customer for a year now, and I only have great things to say! It’s easy to use, with ready-made templates, and it rarely has bugs or downtime. It has helped me get new deals and is a great tool for automating LinkedIn growth.

Their Help Center is very detailed, and their customer service is excellent. English is not my first language, and sometimes explaining my problem is tricky, but their support team has always been patient and helpful. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

I wouldn’t say I dislike anything, but I do look forward to Expandi improving its dashboard features. The platform works well, but some dashboarding options are missing. That said, their CSV export feature is really well-organized, making it easy to use the data in other tools for reporting. Review collected by and hosted on G2.com.

Will C.
WC
Will C.
Head of Sales
Small-Business (50 or fewer emp.)
"Great idea, work to be done on execution"
0/5
What do you like best about Expandi.io?

The tool is exciting and addresses a gap in the outbound market. Linkedin automation is tricky, however it's a big focus for sellers as more traditional channels like email become less effective. Review collected by and hosted on G2.com.

What do you dislike about Expandi.io?

We were never even able to get our team fully into the system due to issues with the product, and yes, we were REQUIRED to enter a credit card, even for the trial, to find out the tool wasn't polished. Probably related to the utilization of Linkedin credentials - but after 3 weeks of troubleshooting with a support team reading a script and no assistance, the allure of the product was outweighed by product/support issues.

Be wary of product issues and try your best to go self serve. Review collected by and hosted on G2.com.