--- title: Exercise.com Reviews meta_title: 'Exercise.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 112 reviews by the users' company size, role or industry to find out how Exercise.com works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 112 scale: '5' date_modified: '2026-07-10' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # Exercise.com Reviews **Vendor:** Exercise.com **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 112 ## About Exercise.com Exercise.com is the all-in-one fitness business platform designed to streamline operations, increase revenue, and enhance client engagement. Whether you run a gym, fitness studio, personal training business, or an online coaching program, our custom-branded web and mobile apps provide everything you need to manage memberships, workouts, scheduling, and payments—all in one seamless platform. With Exercise.com, you can automate billing, class bookings, and client communications while delivering personalized training programs through your own branded app. Our built-in CRM, automation tools, and performance tracking features help fitness professionals nurture leads, retain clients, and scale their business effortlessly. From single-location gyms to multi-location fitness businesses and hybrid training models, Exercise.com is built to grow with you. Thousands of fitness professionals trust our platform to manage and expand their businesses efficiently, without the need for multiple software solutions. ## Exercise.com Pros & Cons **What users like:** - Users value the **responsive customer support** of Exercise.com, highlighting the helpfulness and efficiency of their support team. (32 reviews) - Users commend the **extremely responsive support** from Exercise.com, enhancing their experience and problem-solving efforts. (19 reviews) - Users appreciate the **ease of use** of Exercise.com, highlighting its intuitive design and responsive support. (15 reviews) - Users commend the **outstanding support and flexibility** of Exercise.com, enabling seamless gym management and personalized coaching. (15 reviews) - Users value the **excellent support and comprehensive tools** of Exercise.com, enhancing their business operations effectively. (14 reviews) - Users love the **customization and flexibility** of Exercise.com, making it an excellent fit for their unique business needs. (13 reviews) - Users appreciate the **all-in-one client management** system, coupled with fantastic and responsive customer support. (12 reviews) - Client Satisfaction (8 reviews) - Communication (8 reviews) - Navigation Ease (8 reviews) **What users dislike:** - Users find the **complexity and steep learning curve** of Exercise.com overwhelming, necessitating support and guidance to navigate effectively. (14 reviews) - Users find the **limited features** of Exercise.com make integrations and usability challenging, especially for those less tech-savvy. (7 reviews) - Users find the **poor usability** of Exercise.com challenging, particularly with limited help resources and confusing navigation. (6 reviews) - Users note the **lack of features** like user-friendly help resources and minor athlete support, limiting overall functionality. (4 reviews) - Users experience **integration problems** with Exercise.com, facing difficulties with APIs and inconsistent customer support communication. (3 reviews) - Users find a **lack of integrations** with key tools like YouTube, complicating the user experience and setup process. (3 reviews) - Users experience **poor customer support** with Exercise.com, facing confusion due to inconsistent communication and slow issue resolution. (3 reviews) - Users find the **homepage calendar confusing** , leading to misunderstandings about class sign-ups and cancellations. (3 reviews) - Missing Features (2 reviews) - Slow Performance (2 reviews) ## Exercise.com Reviews ### 1. Effortless Membership Management and Billing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Exercise.com?** I really appreciate how Exercise.com allows me to run my billing smoothly and track my memberships effectively. It's awesome that I can program for my online clients with ease. Tracking my memberships is a feature I particularly like. The initial setup was really easy, and Corey was fantastic in assisting with it. Everything seems to work pretty well so far. **What do you dislike about Exercise.com?** I like everything so far **What problems is Exercise.com solving and how is that benefiting you?** I run my billing through Exercise.com, track my memberships, and program for online clients. It's been awesome so far. ### 2. Some of the best customer relations around. **Rating:** 4.0/5.0 stars **Reviewed by:** Benjamin H. | Head of Business Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Exercise.com?** The customer relations agent who works with us any time we have questions or need help utilizing new features. She is amazing. Her name is Abbie and she always responds quicker than we expect her to, and she is very helpful in her responses. **What do you dislike about Exercise.com?** It's a heavy software that is hard to understand, and sometimes the features don't do what you would expect it to do based on what it says. It also doesn't seem to be built in a way that has minor athletes in mind. For example, there is no way to have a parent sign a waiver for the student in a way that ensures the parent is signing the waiver on behalf of the child. **What problems is Exercise.com solving and how is that benefiting you?** We understand that they are working on solving a challenge where parents cannot see subscription info for a dependent, as well as billing info for the dependent. The latter only happens when the billing is all taking place inside of the defendant's profile. **Official Response from Sin To:** > Thanks for the feedback, Benjamin! We appreciate you sharing your experience with Abbie and we’ll definitely keep this in mind as we keep improving our features. ### 3. A Reliable, All-In-One Platform Backed by Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Eric C. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Exercise.com?** Exercise.com provides an all-in-one platform that makes it easy to manage clients, programming, billing, scheduling, and communication in one place. The system is streamlined, customizable, and eliminates the need for multiple apps, which saves time and keeps everything organized. One of the biggest upsides has been working with Abbie. She is incredibly responsive to my emails, always follows up quickly, and consistently provides clear solutions whenever problems come up. Having that level of support has made the entire experience smoother and more efficient. **What do you dislike about Exercise.com?** One area that could be improved is the online help and search functionality. While the support team is excellent, the self-service resources can be a bit limited. Expanding the help section and making it easier to search for articles or troubleshooting steps would make it much quicker to find answers on the fly without needing to reach out directly **What problems is Exercise.com solving and how is that benefiting you?** Advertising using in app banners ### 4. Comprehensive Gym Management with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Byron P. **Reviewed Date:** November 06, 2025 **What do you like best about Exercise.com?** I love how Exercise.com provides everything I need for my business. The platform’s comprehensive features are invaluable for running my gyms efficiently. I particularly value the payment processing system, which simplifies our financial operations, allowing us to easily track EFTs and sales. Additionally, the programming tools enhance our ability to create a better experience for our clients, aligning perfectly with our service goals. The ease of setup was also impressive, thanks to the support from Jackie, which made the transition to Exercise.com smooth and hassle-free. She is the reason why we are with Exercise till today **What do you dislike about Exercise.com?** I find the training app on Exercise.com lacking compared to competitors like TrainHeroic. It doesn’t offer features such as immediately seeing what was left out in the prior week and lacks ease of features that would allow for more efficient online training. If Exercise.com could improve in these areas, it would greatly enhance our ability to sell more online and align with practices common among online trainers. **What problems is Exercise.com solving and how is that benefiting you?** I use Exercise.com for payment processing and programming for clients, which makes tracking sales and enhancing member experiences easier. ### 5. Fantastic Experience and Consistent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher W. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Exercise.com?** The support from Doug Leighton -- my success coach -- has been above and beyond my initial expectations. Every week we are able to meet and discuss my business and ways I can utilize Exercise.com tools to their fullest potential. He has fantastic expertise and is always open to sharing ideas. He takes care in making sure you understand how to navigate and use functions across the platform. The number of features alone is something I love about Exercise.com as well. **What do you dislike about Exercise.com?** There are very few downsides that are worth mentioning about Exercise.com. Rather than downsides, I would frame some aspects as "areas of opportunity". The workout tracking is not as simple/smooth as I would like, but this is fixed by making a short video explaining how to use the workout tracker for your clients to view, and putting it in the resources section as an "intro video for tracking" or something . The programming side has a bit of a learning curve, but nothing crazy. It gets the job done and I've had no complaints from clients thus far. All in all, Exercise.com has all the tools you need to grow a revenue generating business and securing profits while providing high quality service and changing lives. **What problems is Exercise.com solving and how is that benefiting you?** Exercise.com is a one stop shop for most things a gym or personal training team/studio would need, and links up with every other third party tool that would be needed. Listing the problems being solved would take a while, but a few off the top of mind would be that it makes scaling easier, leads have a place to go, all of your leads can be contacted via email/sms, If you prefer using third party options for email marketing, they all link up to your leads in exercise.com. **Official Response from Sin To:** > Thank you so much Christopher for your feedback. We are so glad Doug is able to help you exceed your business goals! Thank you for partnering with us! ### 6. I have tried 5 systems in 10 years, This one stands out! **Rating:** 5.0/5.0 stars **Reviewed by:** Paul C. | Co Owner (Head Tech Guy), Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Exercise.com?** We are an in person facility and want to expand more online, Exercise.com is the only system I have seen that can do both. We have used some systems that promise to do both, but once inside, they could only do one and the other was an afterthought. For the basic bookings and checking people in, very easy to use. Clients, who have been with us for a while and have experienced other apps we have used, have said this is the best one by far. Customer support is great. I have been booking regular calls with Doug to build up the app for our business and the success team is there for most tech issues that Doug doesnt cover. This is the best all-in-one management tool I have used in our business for 10 years. **What do you dislike about Exercise.com?** It can look overwhelming to start with, but being bit of a tech-guy, in time I'm learning where everything is. **What problems is Exercise.com solving and how is that benefiting you?** its an all in one application. With previous systems I have had to find work arounds for our business to fit that system. Exercise.com seems to be so flexible (and because of that it can look complicated) we can get it to fit our business, not the other way round. **Official Response from Sin To:** > Thank you so much for your feedback, Paul. We are so glad Doug is able to help you exceed your business goals! Thank you for partnering with us, we appreciate you being part of the Exercise.com community! ### 7. AOA BJJ Academy Onboarding & App Review **Rating:** 5.0/5.0 stars **Reviewed by:** JE M. | Owner | Head Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Exercise.com?** The Exercise.com software offers a seamless platform that makes managing fitness programs effortless. It powers your client-relation management abilities. The integration capabilities are top-notch—whether it's connecting with wearables, payment processors, or performance tracking tools, and more all in one app! Additionally, Jeremiah Ahart provided outstanding customer service and support. Delivering exceptional customer service and support is how Exercise.com can separate from the competition in the industry. **What do you dislike about Exercise.com?** I wouldn't say these are dislikes, but more of areas to improve on for delivery of service for consumers. Recommended areas of improvement are the Onboarding Process & Workflow Guides to aid the Learning Curve for consumers. The onboarding process should have a meeting with all the key stakeholders assigned to the project (sales rep, CSM, implementation manager, technical developer for app, etc.) Communication was bumpy along the onboarding process between stakeholders regarding timelines and expectations. Exercise.com needs to develop and publish workflow guides for client set up and software maintenance. These guides should be published as PDFs. The Exercise.com customer support library is good but many of the resources are outdated with previous versions of the software. Additionally, video instructional are great, but if there is no internet connects or Exercise.com is down for maintenance, clients will not be able to access the support library for resources. Recommendation is to create a downloaded PDF job aids for workflow procedures on the platform (i.e. onboarding a new customer, managing the staff dashboard, editing a client account, navigating the platform for users, etc.) **What problems is Exercise.com solving and how is that benefiting you?** Exercise.com is solving multiple problems for my business while streamlining operational tasks and processes into one platform! I am now able to manage employee & client relations, deliver products & services, booking & scheduling, payments, and much more all in one platform! As a business owner, your time, money, knowledge, and effort needs to be invested strategically. Exercise.com provides a solution where your time, money, knowledge, and effort are all streamlined and powered by the palm of your hand. **Official Response from Katie Cawton:** > We appreciate the honest review, JE. We’re glad Jeremiah has served you so well and our platform has given you a seamless experience. You provided great ideas for improvement as well that we will look at further. Thank you for allowing us to partner with you! ### 8. Excellent Key Accounts Success Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Karam E. | Senior Researcher, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Exercise.com?** The development team has clearly anticipated almost everything we’d want to customize and integrate into our white-labeled experience. Our CSM was outstanding in guiding us through the different and nuanced configurations needed to meet our project goals. Ex.com has quickly become a key revenue driver for us, and we already have several future projects in the pipeline. While there is a slight learning curve at the beginning, the platform becomes intuitive and easy to navigate once you get comfortable. We use it on a weekly basis as part of many current and future projects and it has become an integral part of our workflow. Easy to implement, and easy to integrate into our databases and workflows. **What do you dislike about Exercise.com?** The exercise 'routines' within the API aren’t as structured or standardized as we’d like, which makes certain integrations less straightforward than expected **What problems is Exercise.com solving and how is that benefiting you?** Streamlining personal training program creation and delivery **Official Response from Sin To:** > Love hearing this, Karam! Thanks for the support. We'll keep your feedback in mind as we continue to develop our features!! ### 9. Working with Abigail has been a game-changer in bringing my app to life **Rating:** 5.0/5.0 stars **Reviewed by:** Colin P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Exercise.com?** Working with Abigail has been an absolute game-changer in bringing my FLO Functional Training app to life. From day one, she’s been incredibly helpful, responsive, and genuinely invested in the success of this project. She made what could’ve been an overwhelming process feel streamlined and doable, and her support has been consistent every step of the way. Couldn’t have asked for a better client success manager to help build something this important to me. **What do you dislike about Exercise.com?** It takes time to get use to all of the features, but is is well worth it and you have your client success manager right by your side the entire time to help answer questions and guide you through the process. **What problems is Exercise.com solving and how is that benefiting you?** Exercise.com gave me the ability to have a custom built app without the hassle of hiring and paying massive amounts of money to a tech team. They already have an incredible platform built! And you get to pick and choose the features you want to be included for a very fair price. A win-win in my book. ### 10. Jackie S. is the BEST! **Rating:** 5.0/5.0 stars **Reviewed by:** Mel S. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Exercise.com?** What I like best about Exercise.com is how efficient and streamlined the onboarding process was. My team Lead, Jackie Simpson, simply crushes it as her job! I was up and selling programs within 30 days, and within about 90 days, I had my entire catalog—over 30 programs—fully loaded and ready to go. Their system made it easy to scale quickly without sacrificing quality or user experience. **What do you dislike about Exercise.com?** Though it's more of an adjustment than a complaint... I'm used to handling everything myself and being able to fix issues within minutes. With Exercise.com, there are a few backend development items I don't have direct access to, which means I have to rely on their team for certain updates. That said, they’ve been efficient and responsive whenever support is needed. **What problems is Exercise.com solving and how is that benefiting you?** During COVID, we pivoted from running a brick-and-mortar gym to selling online programs. Initially, we sold eBook-style programs and hosted our exercise library in Dropbox. Transitioning to a white-labeled version of Exercise.com allowed us to create a fully branded app experience—eliminating the need for external links and providing a much smoother user experience. White labeling instead of building from scratch was absolutely the right move and something I highly recommend. The user experience has been amazing. ## Exercise.com Discussions - [12 Week Program delivery software](https://www.g2.com/discussions/12-week-program-delivery-software) - 1 comment, 1 upvote - [How much does exercise com cost?](https://www.g2.com/discussions/how-much-does-exercise-com-cost) - 1 comment - [View Exercise.com pricing details and edition comparison](https://www.g2.com/products/exercise-com/reviews/exercise-com-review-11725602?section=pricing&secure%5Bexpires_at%5D=2026-07-13+00%3A36%3A55+-0500&secure%5Bsession_id%5D=4cd2c3d8-3273-47df-93ed-531da4bbc98c&secure%5Btoken%5D=b084272f7dfb47a57d175fa146307b2b606c65cf7986ba2b72e1bfc2b428b8bb&format=llm_user) ## Exercise.com Integrations - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Kisi](https://www.g2.com/products/kisi/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Vimeo](https://www.g2.com/products/vimeo/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Exercise.com Features **Business Administration** - Website Builder - Marketing Tools - Payment Gateway - Messaging - E-Signature **Class Management** - Class Scheduling - Belt Tracking - Attendance Tracking **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing **Training Tools** - Workout Planning - Goal Tracking - Scheduling - Reporting - Nutrition Tools **Administration** - Student Database - Online Portal - Payments - Communication Tools - Marketing Tools **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Facility Management - Gym Management** - Scheduling & Reservations - Payroll **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools ## Top Exercise.com Alternatives - [PushPress](https://www.g2.com/products/pushpress/reviews) - 4.8/5.0 (194 reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (498 reviews) - [ABC Glofox](https://www.g2.com/products/abc-glofox/reviews) - 4.5/5.0 (142 reviews)