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Exercise.com Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Exercise.com Media

Exercise.com Demo - All-in-One Fitness Business Management Software
Everything you need to manage your gym, studio, training business, or online fitness business—all custom-branded to your business.
Exercise.com Demo - Booking, Billing, & Scheduling
Manage bookings, automate billing, and streamline scheduling—all in one powerful, custom-branded platform designed for fitness businesses.
Exercise.com Demo - Workout Creator, Workout Logger, & Custom-Branded iOS / Android Apps
Create and deliver custom workouts, track client progress, and provide a seamless fitness experience with your own branded iOS and Android apps.
Exercise.com Demo - Accept Payments In-Person and Online
Easily accept payments both in-person and online with integrated billing, memberships, and automated payment processing.
Exercise.com Demo - Automations, Messaging, Assessments, Waivers, Invoicing, & More
Automate client management with messaging, assessments, waivers, invoicing, and more—saving time while keeping your fitness business running smoothly.
Exercise.com Demo - Custom-Branded Web Platform, iOS, & Android Apps for a Unified Experience with Your Brand
Provide a seamless, unified experience with a custom-branded web platform and iOS/Android apps, keeping your brand front and center.
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Exercise.com Reviews (111)

Reviews

Exercise.com Reviews (111)

4.7
111 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the customer support provided by Exercise.com, highlighting the responsiveness and helpfulness of their success managers. The platform's comprehensive features allow for efficient management of various business aspects, making it a valuable tool for fitness professionals. However, some users note a common learning curve due to the platform's complexity.

Pros & Cons

Generated from real user reviews
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Chico M.
CM
Small-Business (50 or fewer emp.)
"Good, being a private sector facility, has most features needed."
What do you like best about Exercise.com?

1. Memberships (Packages)

2. Scheduling/Booking

3. Reports (could be better, template)

4. Branding

5. Accessible App Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

1. Can't use Youtube videos on 2.0 platform

2. Reporting template/format

3. Schedule can't be accessed through app Review collected by and hosted on G2.com.

BO
Small-Business (50 or fewer emp.)
"Make the Switch! Sage and Jackie are the Best!"
What do you like best about Exercise.com?

I decided to make the switch from a very frustrating gym management platform to Exercise.com based on a recommendation from the team at Monarch Clubs. I could not be ANY happier with how things have gone so far! The communication is the best out of any company I have ever worked. I knew that Exercise.com would be an investment however in the last month of being onboarded, I can honestly say that it is worth every penny and then some. We can not wait to see how Exercise.com pushes our gym forward! Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

There are a ton of features that can be a bit overwhelming, however you have an entire team to walk you every step of the way! Review collected by and hosted on G2.com.

Ben D.
BD
Owner
Small-Business (50 or fewer emp.)
"An awesome onboarding experience with Sage!"
What do you like best about Exercise.com?

The all in one nature of the platform makes managing my business so much easier and has saved a lot of time. Gone are the days of flicking between lots of different products to get jobs done. These guys and girls have made it thought of everything you could need and put it altogether!

The on-boarding process with ex.com has been super stress free and straightforwards. I had Sage as my onboarding manager and she’s a dream to work with, turns everything around at light speed and is really responsive over email, very clear and concise about the information she needs. Being in the UK there were some logistical bits with setting up my apple developer account being set up from the US (for the custom app). Sage didn’t waste anytime, she booked a call with me immediately and walked me through the process of doing it on call. Getting started with Exercise.com as a whole has been an easy process and Sage is a great asset to her team. Couldn’t recommend highly enough. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

Coming from sports based workout builders - bridge athletic, kinduct, teambuildr, I was used to seeing team data grouped and presented very visually front and centre. Not having this right there was a change in work flow, however it was also understanding that was now only one part of my business and part of a larger system instead of being the system. Review collected by and hosted on G2.com.

Lenny M.
LM
Owner/Golf Performance Specialist
Small-Business (50 or fewer emp.)
"Thanks Alyssa, for your support!"
What do you like best about Exercise.com?

Easy to use interface, great customer support. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

Recent changes in the Workout Builder quadruple my time required for program design and is virtually unuseable any more. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
CH
Small-Business (50 or fewer emp.)
"Wonderful experience. Highly recommend Exercise.com and Alyssa on their success team!"
What do you like best about Exercise.com?

I have nothing but great things to say about my experience with this company. Right from the start their team was incredibly responsive and helpful in guiding a novice like myself through the software training and providing valuable insight into how to make my business more successful. I have been working with Alyssa and she is a true expert in the software and communicating to someone not as tech savvy such as myself. She has gone above and beyond to ensure that I understand how to maximize the potential of the software and demonstrated how this can help my business to be more successful as well as streamlining various processes in order to save me time as a small business owner. Highly recommend Exercise.com and Alyssa on their Success Team! Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

I have yet to find anything I dislike! Each aspect of my experience has been superb. Review collected by and hosted on G2.com.

Nelene H.
NH
Small-Business (50 or fewer emp.)
"Support is Amazing so far"
What do you like best about Exercise.com?

I am still only doing the setup of the app. so far; support have been amazing Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

Maybe time to set up with apple is long, i don't know how it is with others Review collected by and hosted on G2.com.

hailey b.
HB
Certified Pilates Instructor
Small-Business (50 or fewer emp.)
"ABBIE ROCKS"
What do you like best about Exercise.com?

Honestly, Abbie is the reason I have stuck around. She is super fast with replying to questions and is always so kind Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

The emails I send (if not to Abbie) sometimes take days to be answered which makes me look bad as a brand. Customer Service needs to have 24/7 support. There should be an onboarding training session for new influencers- it was a rough go when I started with little help or guidance. Review collected by and hosted on G2.com.

Ramsey W.
RW
COO
Small-Business (50 or fewer emp.)
"Relatively new customer, but thoroughly impressed with set up, migration and easy of use!"
What do you like best about Exercise.com?

Love how easy it was to set up with great customization. Some of the reporting features are far superior to previous systems we have tried. Above all else has been the excellent customer service we have received throughout. Everyone has been friendly, professional and very helpful. Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

Have not found a downside yet. Everything seems to be working well. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business (50 or fewer emp.)
"Starting at Exercise.com"
What do you like best about Exercise.com?

Features, Customer Support, Workout builder, scalable online business. Sage and Abbie are doing a great job getting me onboarded so far! Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

Nothing really, it's a big investment but I believe it is worth it! Review collected by and hosted on G2.com.

Bridget M.
BM
Owner, Trainer
Small-Business (50 or fewer emp.)
"So helpful!"
What do you like best about Exercise.com?

It's such an efficient process, in terms of how long it takes me to write programs + not having to manually attach videos to each workout + being able to write programs that people can purchase without personal training. Sage from the success team has been super helpful! Review collected by and hosted on G2.com.

What do you dislike about Exercise.com?

I wish the language in the platform could be adjusted to be tailored for online coaches/trainers. Review collected by and hosted on G2.com.

Response from Josh Barnes of Exercise.com

Thanks for the review, Bridget! If you have any questions about adjusting the language on the portal/apps, definitely reach out as we'd love to assist!

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

6 months

Average Discount

7%

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Exercise.com Features
Marketing Tools
Payment Gateway
Messaging
Workout Planning
Goal Tracking
Scheduling
Automated Collections
Online Member Portal
Performance Tracking
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Exercise.com