DJ
Danielle J.
Area Sales Manager
International Trade and Development
Mid-Market (51-1000 emp.)
"Seamless Email Branding Across Borders"
4.5/5
What do you like best about Exclaimer?

I really value how Exclaimer maintains brand consistency across multiple countries and domains, which is crucial for our global presence. The ability to roll out promotional banners without any hassle and to automatically revert to original settings when the campaign ends is a standout feature for me—no need for calendar reminders or manual interference. The design capabilities are impressive too; I don't have to be a tech expert or designer to create something professional-looking. Moving from the on-premise version to the cloud was smooth and straightforward. On the rare occasions when I've needed support, primarily with minor admin issues, the customer service has been quick and professional. Review collected by and hosted on G2.com.

What do you dislike about Exclaimer?

My only gripe, and it's a small one, is that exiting the design screen doesn't take you straight back to the signature list. Two clicks instead of one. Review collected by and hosted on G2.com.

Response from Annabelle Dragoslav of Exclaimer

Hi Danielle, thanks for leaving oyur feedback!

We're delighted to hear that Exclaimer has been instrumental in maintaining your global brand presence and making it easy to roll out promotional banners. We hear you about the design screen navigation.

If you ever have questions or want to explore more features, our support team is always on hand: https://support.exclaimer.com/hc/en-gb.

HB
Holly B.
Head of marketing
Mid-Market (51-1000 emp.)
"Great-Looking Signatures, But Too Difficult to Use"
2.5/5
What do you like best about Exclaimer?

That the signatures look good and it can be tailored to what we need Review collected by and hosted on G2.com.

What do you dislike about Exclaimer?

It was so difficult to use. At every stage. Things that should have been easy e.g. making sure signatures are turned off for replies and forwards - were so difficult. Review collected by and hosted on G2.com.

Matthieu T.
MT
Matthieu T.
CEO - L&D
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Im sure centralized signatures saved our marketing department hours every week"
4/5
What do you like best about Exclaimer?

Signature deployment occurs in real time and at all tenants mailboxes. Centralized template management removes the need for department heads to manually manage templates. Mobile e-mail clients render HTML in the same way. Review collected by and hosted on G2.com.

What do you dislike about Exclaimer?

During a large directory sync, the conditional rule logic fails unexpectedly. Analytics reporting does not have granular tracking of marketing campaigns. Support response is 40 hours or more for critical routing failures. Review collected by and hosted on G2.com.

Response from Annabelle Dragoslav of Exclaimer

Hi Matthieu,

Thanks for sharing your positive experience with Exclaimer's real-time signature deployment and centralized template management. We understand your concerns about the conditional rule logic during directory sync and the lack of granular tracking in analytics reporting. Your feedback is valuable, and we will strive to address the reported issues.

If you ever have questions or want to explore more features, our support team is always on hand: https://support.exclaimer.com/hc/en-gb.

Tom C.
TC
Tom C.
Brand identity coordinator
Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Better control over email branding standards"
4.5/5
What do you like best about Exclaimer?

The best part is that it maintains a standard appearance of emails throughout the company. I no longer have to bother with updating individual signatures. There are many features that allow managing appearance and rules, providing a lot of control. It maintains visual consistency in communication and this enhances the way our messages are received. It has eliminated duplication of work and made the day to day communication more structured and upscale. Review collected by and hosted on G2.com.

What do you dislike about Exclaimer?

A weakness that I have identified is that minor visual changes could be made longer than anticipated. Even the most basic of changes need to be taken through various steps and hence the delay in making fast updates. When only simple edits are required it can be a little cumbersome. Review collected by and hosted on G2.com.

Response from Annabelle Dragoslav of Exclaimer

Hi Tom, we're glad to hear that Exclaimer is helping you maintain a standard appearance for emails throughout your company and streamlining the process of updating individual signatures! We appreciate your feedback on the features that allow for managing appearance and rules.

If you ever have questions or want to explore more features, our support team is always on hand: https://support.exclaimer.com/hc/en-gb.

PH
P H.
IT Administrator
Small-Business (50 or fewer emp.)
"Effortless, On-Brand Email Signatures with Seamless Microsoft 365 Consistency"
4.5/5
What do you like best about Exclaimer?

The WYSIWYG editor makes it super simple to create professional, on-brand email signatures, updates roll-out instantly without relying on end users making changes themselves in Outlook. It works seamlessly with Microsoft 365, ensuring signatures are applied consistently whether emails are sent from a desktop, mobile, or web access. Review collected by and hosted on G2.com.

What do you dislike about Exclaimer?

It can take a bit of time to get familiar with the editor and layout of the tools. The system is really powerful, but some steps aren’t as intuitive as they could be. Review collected by and hosted on G2.com.

Response from Chloe Lea of Exclaimer

Thank you for the great review! It's great to hear that we are enabling your brands consistency so well. Please let our support team know if there are any issues you experience and we should be able to help guide you through. Thanks for choosing Exclaimer! - Chloe

RG
Raja G.
Senior Project Manager
Mid-Market (51-1000 emp.)
"Finally fixed all of our attachments being ugly and the support will even reply"
4/5
What do you like best about Exclaimer?

Support answered the phone very quickly which is pretty unusual these days and they helped me when I thought I messed up the install. I was expecting the whole migration to blow up my server, but it did not. And we were having a problem where the signature would show up as a huge attachment in peoples in boxes and Exclaimer took care of that right away. Its working now, and I do not have to think about it. Review collected by and hosted on G2.com.

What do you dislike about Exclaimer?

Every once in awhile the updates take a couple tries before they save and you just have to sit there and wait for them to sync. It is fairly expensive. Specifically, I really dislike that I can not duplicate templates between various tool bars or between various companies. It makes my job as an administrator much more difficult and seems like something that should be a basic feature of this software. The learning curve is acceptable, however the administration interface is somewhat unclear. Review collected by and hosted on G2.com.

Response from Chloe Lea of Exclaimer

Hi Raja, thanks for the great review! We love hearing about positive experiences with our support team - they are the backbone of Exclaimer for sure. We will pass your feedback about our interface onto our Product department and see if we can include any improvements in an upcoming release. Thank you for choosing Exclaimer! - Chloe

Marketing P.
MP
Marketing P.
Responsable communication digitale
Mid-Market (51-1000 emp.)
"Ease of use and centralized signatures for the entire company"
5/5
What do you like best about Exclaimer?

Its ease of use and centralized management of signatures for the entire company. Review collected by and hosted on G2.com.

What do you dislike about Exclaimer?

A minimum of knowledge is required to get started well, but the team is very present and offers excellent support. Review collected by and hosted on G2.com.

Response from Annabelle Dragoslav of Exclaimer

Hi there!

Thank you for sharing your positive experience with Exclaimer! We're glad to hear that you find it easy to use and appreciate the flexibility for template customization.

If you ever have questions or want to explore more features, our support team is always on hand: https://support.exclaimer.com/hc/en-gb.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great UI and Smooth Microsoft Outlook & Odoo Integration"
5/5
What do you like best about Exclaimer?

The user interface is very good and integrates very easily with Outlook, as well as with ERP applications. For example, we use this in Odoo, and it works very conveniently and smoothly. Review collected by and hosted on G2.com.

What do you dislike about Exclaimer?

The dashboard for resellers is very succinct. There is no renewal overview, pricing overview, duration overview of the contrats etc. If we would roll this out over a large number of customers, this would prove difficult to manage. Beside that, renewal quoatations are send by e-mail 60 days in advance, which hampers the opportunities of pro-actively managing joint customers. Review collected by and hosted on G2.com.

Response from Annabelle Dragoslav of Exclaimer

Thanks for your feedback!

We're glad to hear that you find our user interface and integration with Microsoft Outlook and Odoo to be smooth and convenient. We appreciate your input regarding the reseller dashboard and renewal process.

If you ever have questions or want to explore more features, our support team is always on hand: https://support.exclaimer.com/hc/en-gb

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortlessly Standardizes Email Signatures"
4.5/5
What do you like best about Exclaimer?

I love the ease with which we can change out the signature. We've started creating fun signature elements for different holidays, which is a nice touch. Since the headache of implementing new signatures company-wide is now gone, thanks to Exclaimer pulling signature info from Microsoft Exchange, we update more frequently. We feature company programs with QR codes and update our logo to reflect holidays. These are fun bonuses that don't go unnoticed; we've received compliments on these updates, even from other companies. Also, the initial setup went pretty smoothly. Review collected by and hosted on G2.com.

What do you dislike about Exclaimer?

no complaints thus far. Review collected by and hosted on G2.com.

Response from Annabelle Dragoslav of Exclaimer

Hi there!

We're thrilled to hear that you love the ease of changing out your email signatures and the creative touch it adds to your emails. It's great to hear that the initial setup went smoothly for you. Thank you for sharing your positive experience with Exclaimer!

If you ever have questions or want to explore more features, our support team is always on hand: https://support.exclaimer.com/hc/en-gb.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Email Signature Management"
5/5
What do you like best about Exclaimer?

I appreciate how Exclaimer lets us control email signatures from the IT side, ensuring everyone's signature is standardized. I really like the ability to push marketing material via a banner to promote various events. I find its drag-and-drop feature makes it much easier to use compared to our previous platform. Plus, it's great that we can segment roles, allowing our Marketing Team to control content and designs while IT can focus on user groups thanks to the integration with Office 365. The integration process was made easy with the provided scripts, and I was quite impressed by how seamless the setup was. I would definitely recommend Exclaimer, I rate it a 10/10 for the product itself. Review collected by and hosted on G2.com.

What do you dislike about Exclaimer?

The only thing we really had issues with was the initial setup of the platform, as we were using two products at once, and navigating the rough waters of getting all our users off one platform and moving them over to Exclaimer. This was more of an internal issue though, and not that of Exclaimer's. Sometimes the wait times with support are a little long, but that is how it goes in the IT field occasionally. Review collected by and hosted on G2.com.

Response from Annabelle Dragoslav of Exclaimer

Thanks for leaving your feedback!

So glad Exclaimer has made life easier for both your IT and Marketing teams — from keeping signatures consistent to pushing campaign banners with ease! The drag-and-drop builder and Office 365 integration working seamlessly together is exactly what we aim for. We're always here if you need anything: https://support.exclaimer.com/hc/en-gb