# Best Dental Practice Management Software

  *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)*

   Dental practice management software provides administrative and clinical tools for dentists and supporting staff to ensure their businesses run smoothly, and that critical information is safely stored and easily accessible. Common capabilities of these products include appointment and staff scheduling, document storage and sharing, contact databases, and reporting, as well as dental history charting, patient records, and treatment plans. They may also include employee communication tools, assist with filing and tracking insurance claims, and support e-prescribing.

While some basic engagement features may exist, dental practice management software often needs to integrate with dedicated[patient engagement software](https://www.g2.com/categories/patient-engagement) to support patient education, marketing, and reputation management efforts. Dental practice management software often integrates or comes bundled with [medical billing software](https://www.g2.com/categories/medical-billing) to help assist with the financial side of a dentistry business and [dental imaging software](https://www.g2.com/categories/dental-imaging) to store and organize patient X-rays and images.

To qualify for inclusion in the Dental Practice Management category, a product must:

- Manage core administrative tasks such as patient scheduling and appointment reminders, procedure database and pricing, and insurance and billing history
- Create treatment plans and offer dental charts functionality
- Support the centralized storage of patient records and creation of digital patient files
- Integrate with dental imaging or radiology software, or natively possess imaging capabilities





## Category Overview

**Total Products under this Category:** 134


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,700+ Authentic Reviews
- 134+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Dental Practice Management Software At A Glance

- **Leader:** [CareStack](https://www.g2.com/products/carestack/reviews)
- **Highest Performer:** [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews)
- **Easiest to Use:** [CareStack](https://www.g2.com/products/carestack/reviews)
- **Top Trending:** [CareStack](https://www.g2.com/products/carestack/reviews)
- **Best Free Software:** [CareStack](https://www.g2.com/products/carestack/reviews)


---

**Sponsored**

### Dentrix Ascend

Dentrix Ascend is a cloud-based dental practice management software designed to assist dental professionals in automating and managing the entire patient journey on one platform. This comprehensive solution is tailored for dental practices of all sizes, providing tools that streamline operations from patient intake to billing and collections. With over 45,000 practices relying on Dentrix Ascend, it has established itself as a trusted resource in the dental industry. The software caters to a diverse audience, including dental practitioners, office managers, and administrative staff. Its user-friendly interface and robust features are particularly beneficial for those seeking to enhance operational efficiency and improve patient experiences. Specific use cases include booking new patients through Google, managing patient appointments, handling insurance eligibility checks, claims management, billing and collections, while facilitating seamless communication between staff and patients. By integrating these functionalities, Dentrix Ascend helps practices minimize administrative burdens and focus more on patient care. Key features of Dentrix Ascend include AI-powered imaging, advanced charting capabilities, and comprehensive billing solutions. The AI imaging functionality allows for enhanced diagnostic capabilities, while the charting tools enable dental professionals to maintain accurate and up-to-date patient records. The billing and claims management features simplify the financial aspects of running a dental practice, ensuring clean claims submissions and faster payments. These features collectively contribute to improved workflow efficiency and reduced operational costs. One of the standout aspects of Dentrix Ascend is its commitment to security and accessibility. With the highest cloud security certification (SOC 2 Type II), practices can trust that their data is protected against breaches. Automatic updates ensure that users always have access to the latest features and improvements without the need for manual installations. Additionally, the cloud-based nature of the software allows dental teams to access patient information and practice management tools from anywhere at any time, fostering flexibility and responsiveness in patient care. Overall, Dentrix Ascend provides a comprehensive solution for dental practices looking to modernize their operations. By automating key processes and enhancing data security, it empowers dental teams to deliver high-quality care while optimizing their practice management. This combination of features and benefits positions Dentrix Ascend as a valuable asset for any dental practice aiming to improve efficiency and patient satisfaction.



[Book a Demo](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=694&secure%5Bdisplayable_resource_id%5D=694&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=694&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=44706&secure%5Bresource_id%5D=694&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdental-practice-management&secure%5Btoken%5D=965a498275f74f2c6ec764fbac6f3af1e4edc511e94ce09bdf7e3026b0245002&secure%5Burl%5D=https%3A%2F%2Finfo.dentrixascend.com%2Fg2-one-platform&secure%5Burl_type%5D=book_demo)

---

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [CareStack](https://www.g2.com/products/carestack/reviews)
  CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. An experienced team of specialists for data conversion, training, support, customer success and revenue cycle management form a deep partnership with the practice throughout the customer lifecycle to ensure a smooth transition and ongoing usage. Know more about CareStack: https://carestack.com/lp/dental-software-g2


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 172

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.6/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Carestack](https://www.g2.com/sellers/carestack)
- **Year Founded:** 2015
- **HQ Location:** Orlando, FL
- **Twitter:** @Carestack
- **LinkedIn® Page:** https://www.linkedin.com/company/13330722/ (844 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Office Manager, Practice Manager
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 79% Small-Business, 19% Mid-Market


  ### 2. [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews)
  Eaglesoft is a server-based (on-premise) dental practice management software trusted by nearly 30,000 users. Eaglesoft is a proven, comprehensive practice management platform for more than 30 years and is used by dental offices to run their clinical, scheduling, billing, imaging, and patient record workflows in one system. Eaglesoft integrates with over 55 authorized, trusted software solutions.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 109

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Patterson Dental](https://www.g2.com/sellers/patterson-dental)
- **Year Founded:** 1877
- **HQ Location:** Saint Paul, MN
- **Twitter:** @PattersonDental (22,733 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/patterson-dental/ (3,320 employees on LinkedIn®)
- **Ownership:** NASDAQ: PDCO

**Reviewer Demographics:**
  - **Who Uses This:** Dental Assistant, Registered Dental Hygienist
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 83% Small-Business, 15% Mid-Market


  ### 3. [Adit](https://www.g2.com/products/adit/reviews)
  Adit is a fully integrated practice management platform that simplifies operations, communication, and patient engagement across healthcare. With advanced VoIP features like Patient Caller ID, Mobile Access, Missed Call Texts, and One-Number Communication, teams stay connected. Adit’s smart Digital Forms sync with EHRs, auto-assign based on appointment type, and trigger medical history reminders. Payments are seamless with flexible plans, Text-to-Pay, and auto ledger posting. Patient recall is optimized with auto-reminders, mass texting, and email campaigns. Analytics reveal no-show trends, recall gaps, and revenue insights. Insurance verifications are automated, Adit pulls schedules, collects missing patient info, and syncs data into the patient file. With customizable workflows, call flows, and treatment acceptance tracking, Adit brings clarity to complexity and helps practices grow with confidence. It’s time to trade in all your practice management tools for one.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 78

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.1/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 5.5/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Adit](https://www.g2.com/sellers/adit)
- **Year Founded:** 2013
- **HQ Location:** Remote, US
- **Twitter:** @aditadv (99 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9319466 (536 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Office Manager, Dentist
  - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
  - **Company Size:** 78% Small-Business, 5% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (33 reviews)
- Customer Communication (19 reviews)
- Communication (18 reviews)
- Patient Communication (17 reviews)
- Texting Communication (17 reviews)

**Cons:**

- Technical Issues (10 reviews)
- Limited Features (5 reviews)
- Messaging Issues (4 reviews)
- System Usability (4 reviews)
- Call Issues (3 reviews)

  ### 4. [Dentrix](https://www.g2.com/products/dentrix/reviews)
  Dentrix by Henry Schein One: The All-in-One Dental Practice Management System Dentrix is dental practice management system that automates the entire patient journey. From scheduling and digital intake to clinical charting, imaging, billing, and revenue cycle management, Dentrix unifies the tools practices need to run smoothly, provide better patient experiences, and improve financial performance. Trusted by over 45,000 practices, Dentrix is backed by Henry Schein One and built to scale with solo practices, group practices, and multi-site organizations. Key Features Patient Management Online scheduling with automated reminders Customizable digital intake forms with e-signatures Family and patient record management with seamless data integration Clinical Tools & AI Imaging Embedded imaging workflows for capture, annotation, coding, and claims attachment Dentrix Detect AI, powered by VideaHealth, analyzes X-rays to detect caries and radiographic bone loss with confidence Chairside visuals that improve patient understanding and case acceptance Revenue Cycle Management Real-time eligibility verification before appointments Automated claim submission with built-in image attachment Error flagging and claim tracking to reduce denials and speed reimbursement Integrated electronic billing, payments, and patient-friendly financing options Analytics & Business Intelligence Dashboards and reports for profitability, scheduling, and collections Daily Huddle insights to keep teams aligned Data-driven tools to track unscheduled treatment and optimize performance Benefits for Practices Faster reimbursements: Reduce delays and denials with cleaner claims. Increased efficiency: Minimize manual tasks and eliminate duplicate data entry. Improved patient experience: Faster check-ins, transparent treatment visuals, and flexible payment options. Revenue growth: AI-driven diagnostics and automated eligibility boost treatment acceptance and collections. Scalability: Works for single practices, growing groups, and DSOs with multiple locations. Why Dentrix? Dentrix is more than practice management software—it’s a platform that connects the entire dental ecosystem. The “Dentrix Connected” network ensures compatibility with imaging devices, labs, and third-party tools, while built-in compliance and data security keep your practice safe. Backed by Henry Schein One, Dentrix delivers the innovation, reliability, and support that practices depend on every day. Final Word Dentrix by Henry Schein One is the industry-leading dental practice management system that helps practices work smarter, not harder. By automating the full patient journey and embedding AI, imaging, and revenue cycle tools directly into the platform, Dentrix empowers dental teams to deliver exceptional care while growing profitability. Request a demo today and see how Dentrix can transform your practice.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 132

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 9.0/10)
- **Ease of Admin:** 7.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 7.6/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Henry Schein One](https://www.g2.com/sellers/henry-schein-one-c2b2b9e0-09c0-490c-9b70-33bd380468f0)
- **Company Website:** https://www.henryscheinone.com
- **Year Founded:** 2018
- **HQ Location:** American Fork, UTAH
- **Twitter:** @Henryscheinone (156 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/henry-schein-one/ (1,373 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Dental Assistant, Office Manager
  - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
  - **Company Size:** 83% Small-Business, 12% Mid-Market


  ### 5. [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews)
  Curve Dental is the leading cloud-based all-in-one dental practice management software, trusted by 80,000+ dental professionals across North America. Built for dental start-ups, single-location practices, and multi-location groups of all specialties, Curve simplifies every aspect of dental practice management—from charting and scheduling to billing, imaging, patient engagement, payments, and business analytics—within one modern, connected platform. Designed with a focus on user-friendliness, modernization, and innovation, Curve Dental delivers a truly all-in-one cloud platform—no patchwork of plug-ins, workarounds, or separate vendors required. With one login and one monthly price, practices get everything they need to run smoothly: secure cloud storage and backup, paired with unified workflows that keep both clinical and administrative teams perfectly in sync. Curve’s ROI-driven approach helps dental teams save time, boost productivity, and increase profitability. Practices using Curve routinely see reduced IT costs, faster workflows, and improved revenue performance thanks to automation that eliminates manual tasks and human error. Curve’s innovations are designed to deliver measurable impact. By combining AI automation, intelligent scheduling, integrated payments, and built-in insurance verification, Curve eliminates the inefficiencies and manual tasks that slow practices down. Its robust mobile app, Curve Mobile, extends the power of the platform beyond the front desk, giving teams secure, full-featured access to patient information, schedules, and communication tools from anywhere. Every capability works together in a HIPAA-secure, cloud-based ecosystem built to streamline operations, strengthen revenue cycles, and give dental teams more time to focus on patient care. Curve customers benefit from 24/7/365 U.S.-based customer support and guided implementation led by Curve’s expert onboarding team. Backed by modern, scalable technology and AI-powered innovation, Curve empowers practices to work smarter, grow faster, and deliver exceptional patient care in today’s digital-first world.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 214

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Curve Dental](https://www.g2.com/sellers/curve-dental)
- **Company Website:** https://www.curvedental.com
- **Year Founded:** 2004
- **HQ Location:** Alpharetta, GA
- **LinkedIn® Page:** https://www.linkedin.com/company/curve-dental-inc. (200 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Office Manager, Dentist
  - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
  - **Company Size:** 85% Small-Business, 13% Mid-Market


  ### 6. [Practice by Numbers](https://www.g2.com/products/practice-by-numbers/reviews)
  We are here to empower dental practices to streamline workflows, enhance patient communications, and drive sustainable growth. Practice by Numbers makes practice management easier, enabling dental teams to focus on delivering exceptional patient care while reducing stress in daily operations. With comprehensive analytics and robust tools, decisions become more informed, and performance improvements more consistent.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 104

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 5.5/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Practice by Numbers](https://www.g2.com/sellers/practice-by-numbers)
- **Year Founded:** 2015
- **HQ Location:** Redmond, US
- **LinkedIn® Page:** https://www.linkedin.com/company/practice-by-numbers/about/ (87 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Office Manager, Owner
  - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
  - **Company Size:** 95% Small-Business, 5% Mid-Market


#### Pros & Cons

**Pros:**

- Features (28 reviews)
- Customer Support (27 reviews)
- Ease of Use (25 reviews)
- Communication (22 reviews)
- Efficiency (18 reviews)

**Cons:**

- Customer Service Issues (8 reviews)
- Limited Features (5 reviews)
- Connectivity Issues (3 reviews)
- Limited Customization (3 reviews)
- Not User-Friendly (3 reviews)

  ### 7. [Dentrix Ascend](https://www.g2.com/products/dentrix-ascend/reviews)
  Dentrix Ascend is a cloud-based dental practice management software designed to assist dental professionals in automating and managing the entire patient journey on one platform. This comprehensive solution is tailored for dental practices of all sizes, providing tools that streamline operations from patient intake to billing and collections. With over 45,000 practices relying on Dentrix Ascend, it has established itself as a trusted resource in the dental industry. The software caters to a diverse audience, including dental practitioners, office managers, and administrative staff. Its user-friendly interface and robust features are particularly beneficial for those seeking to enhance operational efficiency and improve patient experiences. Specific use cases include booking new patients through Google, managing patient appointments, handling insurance eligibility checks, claims management, billing and collections, while facilitating seamless communication between staff and patients. By integrating these functionalities, Dentrix Ascend helps practices minimize administrative burdens and focus more on patient care. Key features of Dentrix Ascend include AI-powered imaging, advanced charting capabilities, and comprehensive billing solutions. The AI imaging functionality allows for enhanced diagnostic capabilities, while the charting tools enable dental professionals to maintain accurate and up-to-date patient records. The billing and claims management features simplify the financial aspects of running a dental practice, ensuring clean claims submissions and faster payments. These features collectively contribute to improved workflow efficiency and reduced operational costs. One of the standout aspects of Dentrix Ascend is its commitment to security and accessibility. With the highest cloud security certification (SOC 2 Type II), practices can trust that their data is protected against breaches. Automatic updates ensure that users always have access to the latest features and improvements without the need for manual installations. Additionally, the cloud-based nature of the software allows dental teams to access patient information and practice management tools from anywhere at any time, fostering flexibility and responsiveness in patient care. Overall, Dentrix Ascend provides a comprehensive solution for dental practices looking to modernize their operations. By automating key processes and enhancing data security, it empowers dental teams to deliver high-quality care while optimizing their practice management. This combination of features and benefits positions Dentrix Ascend as a valuable asset for any dental practice aiming to improve efficiency and patient satisfaction.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 19

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Ease of Admin:** 8.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 6.2/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Henry Schein One](https://www.g2.com/sellers/henry-schein-one-c2b2b9e0-09c0-490c-9b70-33bd380468f0)
- **Company Website:** https://www.henryscheinone.com
- **Year Founded:** 2018
- **HQ Location:** American Fork, UTAH
- **Twitter:** @Henryscheinone (156 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/henry-schein-one/ (1,373 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care
  - **Company Size:** 68% Small-Business, 26% Mid-Market


  ### 8. [Dentrix Enterprise](https://www.g2.com/products/dentrix-enterprise/reviews)
  Dentrix Enterprise is a comprehensive dental practice management software designed specifically for large-group and multi-location dental practices. It centralizes patient data, standardizes clinical and administrative procedures, and integrates seamlessly with medical software systems, enhancing operational efficiency and patient care. The robust and scalable database supports numerous providers and sites, facilitating streamlined workflows and improved financial performance. Key Features and Functionality: - Centralized Data Management: Unifies all practice locations into a single database, allowing for consistent data access and management across sites. - Standardized Procedures: Establishes uniform front office, operational, accounting, and clinical protocols, ensuring consistency and efficiency throughout the organization. - Medical Software Integration: Offers HL7 data integration with over 40 medical software providers, including athenahealth, Allscripts, Centricity, Cerner, eClinicalWorks, and Epic, providing a comprehensive view of patient health records. - Financial Management Tools: Enhances revenue cycle management by simplifying insurance claims processing, payment collections, and revenue generation, contributing to improved financial outcomes. - Scalability: Designed to accommodate the growth of dental organizations, supporting an expanding number of providers and locations without compromising performance. Primary Value and Solutions Provided: Dentrix Enterprise addresses the complexities associated with managing large, multi-site dental practices by offering a unified platform that centralizes data and standardizes procedures. This integration leads to increased operational efficiency, reduced administrative overhead, and enhanced patient care. By streamlining workflows and providing robust financial management tools, Dentrix Enterprise empowers dental organizations to achieve their growth objectives while maintaining high standards of service delivery.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 16

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Henry Schein One](https://www.g2.com/sellers/henry-schein-one-c2b2b9e0-09c0-490c-9b70-33bd380468f0)
- **Year Founded:** 2018
- **HQ Location:** American Fork, UTAH
- **Twitter:** @Henryscheinone (156 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/henry-schein-one/ (1,373 employees on LinkedIn®)
- **Ownership:** NASDAQ:HSIC

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
  - **Company Size:** 53% Mid-Market, 41% Small-Business


  ### 9. [Oryx Dental Software](https://www.g2.com/products/oryx-dental-software/reviews)
  Oryx is a clinically rooted, cloud-based dental software platform built by dentists, for dentistry. Designed with a patient-first mindset and deep clinical intelligence at its core, Oryx empowers dental teams to deliver better care, streamline operations, and grow without compromise. From startups to DSOs, thousands of practices around the world rely on Oryx to standardize care, reduce complexity, and improve outcomes—every day.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 28

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.9/10)
- **Quality of Support:** 7.8/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 4.0/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Oryx Dental](https://www.g2.com/sellers/oryx-dental)
- **Company Website:** https://www.oryxdental.com/
- **Year Founded:** 2016
- **HQ Location:** McLean, US
- **Twitter:** @oryxdental (210 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/oryxdentalsoftware (57 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Health, Wellness and Fitness, Hospital & Health Care
  - **Company Size:** 75% Small-Business, 7% Mid-Market


  ### 10. [ABELDent](https://www.g2.com/products/abeldent/reviews)
  ABELDent is modern, full-featured, easy-to-use dental software with comprehensive clinical and practice management features. 25,000 dental professionals in North America use ABELDent software to protect, manage and improve their practices. The latest ABELDent software has cloud and local-server platforms with identical look and features. Use whichever you prefer; switch if your preference changes without data loss or additional training. Use either or both platforms for multiple locations.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 13

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.0/10)
- **Ease of Admin:** 5.8/10 (Category avg: 8.9/10)
- **Quality of Support:** 7.8/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [ABELSoft](https://www.g2.com/sellers/abelsoft)
- **Year Founded:** 1984
- **HQ Location:** N/A
- **Twitter:** @ABELDent (673 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/abelsoft/ (68 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care
  - **Company Size:** 92% Small-Business, 8% Mid-Market


  ### 11. [Denticon](https://www.g2.com/products/denticon/reviews)
  Denticon is the #1 cloud-based dental practice management solution developed for multi-location groups and DSOs. Denticon gives dental organizations the efficiency, visibility, and scalability they need to grow.    WHY DENTAL GROUPS CHOOSE DENTICON Run your operations from anywhere: Access schedules, patient data, and financials securely from the cloud—no servers or VPN required. Increase front office productivity: Automate scheduling, reminders, and billing. Give your team more time for patients, not paperwork. Streamline clinical workflows: Integrate imaging, charting, and specialty modules into a single patient record. Speed up treatment planning and reduce errors. Get paid faster: Denticon’s RCM tools help you verify insurance instantly, submit clean claims, post payments automatically, and keep A/R under control. Make better decisions, faster: Run real-time reports and dashboards on production, collections, provider performance, and more—without external tools. KEY FEATURES • Advanced Scheduling & SmartAssist task management • Integrated AI-enabled dental imaging with Apteryx XVWeb • Multi-specialty charting (ortho, perio, oral surgery, pediatric) • Online booking & two-way patient texting • Automated appointment confirmations & balance reminders • Centralized revenue cycle management & payment processing • Analytics dashboard bundle (Morning Huddle, Production Analysis, Collections Analysis, etc.) • Advanced security with single sign-on (SSO) • Integrated payment processing with automations to accelerate payments and improve cash flow • Over 25 integrations with leading dental tools


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 70

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.1/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Planet DDS](https://www.g2.com/sellers/planet-dds)
- **Year Founded:** 2003
- **HQ Location:** Newport Beach, California
- **Twitter:** @planetdds (1,875 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1328800/ (396 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Dentist
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 73% Small-Business, 24% Mid-Market


#### Pros & Cons

**Pros:**

- Cost Saving (1 reviews)

**Cons:**

- Expensive (1 reviews)
- Expensive Subscription (1 reviews)
- Poor Customer Support (1 reviews)

  ### 12. [Cloud 9](https://www.g2.com/products/cloud-9/reviews)
  Anytime, anywhere access to patient data is critical in this day and age. Cloud 9 Software is a browser-based practice management system for orthodontics, pediatric dentistry, group practices, and DSOs/OSOs which provides 24/7 live access to treatment planning, images, and patient data from any internet-enabled device. Cloud 9 has successfully deployed its cloud-based practice management software at more than 2,300 locations, and currently connects almost 18,000 individual users from all across North America. Practices switching to Cloud 9 gain immediate benefits of scalability and accessibility while keeping their total cost of ownership low.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Ease of Admin:** 7.8/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.4/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Planet DDS](https://www.g2.com/sellers/planet-dds)
- **Year Founded:** 2003
- **HQ Location:** Newport Beach, California
- **Twitter:** @planetdds (1,875 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1328800/ (396 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 82% Small-Business, 9% Mid-Market


  ### 13. [Open Dental](https://www.g2.com/products/open-dental/reviews)
  A powerful, flexible, affordable dental practice management software. Made by a dentist, for dentists. For any practice, any size, anywhere. Free trial version: http://www.opendental.com/trial.html Fees for software, support, and other services: http://www.opendental.com/manual/fees.html


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 45

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Open Dental Software](https://www.g2.com/sellers/open-dental-software-177be071-f2d3-4292-b4cb-043562dde29d)
- **Year Founded:** 2003
- **HQ Location:** Salem, Oregon
- **Twitter:** @OpenDent (1,075 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9192915 (195 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 76% Small-Business, 20% Mid-Market


  ### 14. [SoftDent](https://www.g2.com/products/softdent/reviews)
  CS SoftDent Software is designed to help you dental practice manage efficiency with a suite of dental practice management tools to help manage your productivity.


  **Average Rating:** 3.0/5.0
  **Total Reviews:** 21

**User Satisfaction Scores:**

- **Quality of Support:** 7.1/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Carestream Health](https://www.g2.com/sellers/carestream-health)
- **Year Founded:** 2007
- **HQ Location:** Rochester, NY
- **Twitter:** @Carestream (10,643 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/carestream-health/ (3,941 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 95% Small-Business, 5% Mid-Market


  ### 15. [Dental Intelligence](https://www.g2.com/products/dental-intelligence-dental-intelligence/reviews)
  Dental Intelligence delivers the only end-to-end practice performance solution in dentistry. By connecting real-time analytics with patient engagement tools, your team gains the clarity and confidence to fill schedules, boost case acceptance, and improve retention. The platform combines essential performance tracking (morning huddle reports, practice scorecards, insurance claims, collections, etc.) with integrated patient communication tools like automated appointment reminders, follow-ups, two-way texting, and online scheduling with digital forms. Everything syncs securely with your PMS through an intuitive interface that makes today easy, and tomorrow achievable. It’s the ultimate way to Practice Smarter.™


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 40

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Ease of Admin:** 8.4/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.1/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 4.6/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Dental Intelligence](https://www.g2.com/sellers/dental-intelligence)
- **Company Website:** https://www.dentalintel.com
- **Year Founded:** 2011
- **HQ Location:** Pleasant Grove, Utah
- **Twitter:** @dental_intel (1,410 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/dental-intelligence (5 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Office Manager
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 90% Small-Business, 5% Mid-Market


  ### 16. [OrthoTrac](https://www.g2.com/products/orthotrac/reviews)
  CS OrthoTrac helps you build and maintain productive practices by tracking appointments, clinical information, billing, and patient correspondences with automated tools to help you manage daily tasks.


  **Average Rating:** 3.7/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Quality of Support:** 7.0/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Carestream Dental](https://www.g2.com/sellers/carestream-dental)
- **HQ Location:** Atlanta, Georgia
- **Twitter:** @CarestreamDentl (6,818 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1561626/ (1,192 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care
  - **Company Size:** 82% Small-Business, 18% Mid-Market


  ### 17. [DentiMax](https://www.g2.com/products/dentimax/reviews)
  DentiMax dental practice management software helps you run your practice efficiently and effectively. It not only offers tight practice management and dental xray sensor integration, but also offers functionality that is simply not found in other dental software systems


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Quality of Support:** 4.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [TotalMD / DentiMax](https://www.g2.com/sellers/totalmd-dentimax)
- **HQ Location:** Mesa, US
- **Twitter:** @DentiMaxLLC (322 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/dentimax (88 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Medical Practice
  - **Company Size:** 100% Small-Business


  ### 18. [MacPractice DDS](https://www.g2.com/products/macpractice-dds/reviews)
  MacPractice DDS is a Mac-based dental software application that give you acces to digital radiography, EMR/EHR, ePrescribe, attachments, scheduling, inventory management, auto reminders, and more


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 9

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 4.6/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [MacPractice](https://www.g2.com/sellers/macpractice)
- **Year Founded:** 2004
- **HQ Location:** Lincoln, NE
- **LinkedIn® Page:** https://www.linkedin.com/company/901630 (56 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 19. [axiUm Dental](https://www.g2.com/products/axium-dental/reviews)
  Guarantee standards of care for your patients and make data driven decisions using axiUm for your dental academic institution.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 8

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.1/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Exan Software, a Henry Schein Company](https://www.g2.com/sellers/exan-software-a-henry-schein-company)
- **HQ Location:** Surrey, British Columbia
- **LinkedIn® Page:** https://www.linkedin.com/company/1882613/ (95 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 63% Mid-Market, 38% Enterprise


  ### 20. [PracticeWorks](https://www.g2.com/products/practiceworks/reviews)
  CS PracticeWorks gives you access information with features and scheduling that focuses on automation and is driven by the scheduler to help you manage your practice.


  **Average Rating:** 3.1/5.0
  **Total Reviews:** 8

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.0/10)
- **Ease of Admin:** 7.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 7.4/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Carestream Dental](https://www.g2.com/sellers/carestream-dental)
- **HQ Location:** Atlanta, Georgia
- **Twitter:** @CarestreamDentl (6,818 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1561626/ (1,192 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 21. [Archy](https://www.g2.com/products/archy/reviews)
  Archy is the cloud-based dental practice management software that replaces multiple systems with one unified platform. It streamlines scheduling, patient communications, clinical charting, insurance verification, online payments, and team management. Designed for dental practices of all sizes, Archy automates administrative tasks, saves practices up to $8,000 per year, and includes AI-powered features like intelligent charting, automated patient messaging, and revenue cycle management. HIPAA-compliant and accessible from anywhere with zero servers or IT maintenance required, Archy helps dental teams save 80 hours per month and focus more on patient care.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 7

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Archy](https://www.g2.com/sellers/archy)
- **Year Founded:** 2021
- **HQ Location:** San Jose, US
- **LinkedIn® Page:** https://www.linkedin.com/company/archydental (56 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 22. [Carepatron](https://www.g2.com/products/carepatron/reviews)
  Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 485

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 9.9/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Carepatron](https://www.g2.com/sellers/carepatron)
- **Company Website:** https://www.carepatron.com
- **Year Founded:** 2018
- **HQ Location:** 408 W 14th Street New York, NY 10014
- **Twitter:** @CarepatronHQ (295 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/carepatron (45 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Therapist, Owner
  - **Top Industries:** Mental Health Care, Health, Wellness and Fitness
  - **Company Size:** 90% Small-Business, 4% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (139 reviews)
- Affordable (68 reviews)
- Helpful (58 reviews)
- Templates (53 reviews)
- User Interface (53 reviews)

**Cons:**

- Limited Features (48 reviews)
- Missing Features (42 reviews)
- Limited Customization (27 reviews)
- Billing Issues (26 reviews)
- Limited Templates (25 reviews)

  ### 23. [Dentally](https://www.g2.com/products/dentally/reviews)
  Dentally is a cloud-based software solution specifically designed for dental practice management. We aim to improve the efficiency of dental practices by enabling them to streamline their operations from any location, at any time, simply by requiring Google Chrome. Our ethos is all about ease, from managing practice administration, to enhancing the patient experience, to keeping the stress of practice life at bay for the team. Our core features consist of: Clinical excellence: Clinical workflows that allow dentists to focus their patients whilst they’re in the chair, and not on their computer checking notes. Patient experience: Specific features catered to patients to give them the modern experience they expect. Detailed reporting: Understanding the performance of a practice from workloads, to revenue, to chair time optimisation. Practice success: Support from our Dentally Elevate team to make sure practices are always growing in more areas than one, this includes workflow efficiency, staff morale, and online presence. Dentally was designed in collaboration with dentists, and we continue to work closely with them to stay ahead of trends within dentistry. This ongoing partnership enables us to adapt existing features and develop new ones that enhance their everyday workflow. Some examples of these features include: Dentally Vision: A dental imaging system that allows practices to acquire, manage and access images and x-rays without having to leave Dentally. Dentally Vision AI: Using AI diagnostic tools within Dentally Vision to spot problems before they become problems. Dentally Portal: A patient portal where patients can book/amend appointments and update their medical history at a time that is convenient for them. Dentally Elevate: A Customer Success Programme that aims to enhance our user's understanding of Dentally, from this they can utilise our software and ultimately grow their practice. With all of our sensitive practices and patient information stored in the cloud, platform and data security is a top priority for us. We ensure the encryption of our users' information within Dentally, requiring them to navigate a series of security measures including two-factor authentication, IP restrictions, and permission levels to ensure that everything is secure, and that the only people who need to access this information can access it. Additionally, we strictly follow industry best practices for design, development, and database security encryption, in full compliance with the data protection requirements set by the Information Commissioner's Office.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)


**Seller Details:**

- **Seller:** [Dentally](https://www.g2.com/sellers/dentally)
- **Year Founded:** 2011
- **HQ Location:** Gillingham, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/dentally (52 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 24. [ExcelDent](https://www.g2.com/products/exceldent/reviews)
  ExcelDent is a practice management software that is touch and tablet ready, with anti-fraud recrusive accounting, and allows you to manage your database.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.0/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Cerebra](https://www.g2.com/sellers/cerebra)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 80% Small-Business, 20% Enterprise


  ### 25. [Practice-Web Dental](https://www.g2.com/products/practice-web-dental/reviews)
  Powerful, affordable, and highly customizable, Practice-Web helps general dentists, specialists, and multi-location practices across America thrive. Tap into the native paperless practice management features to fill your chairs, boost efficiency, and more, then layer in Smart Tools like automated text reminders, eRx, Online Scheduling, and teledentistry for even greater practice-boosting power. With Practice-Web, the possibilities and growth potential are endless!


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Practice-Web](https://www.g2.com/sellers/practice-web)
- **Year Founded:** 2003
- **HQ Location:** El Dorado Hills, US
- **Twitter:** @PracticeWeb (75 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/practice-web-inc. (11 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 80% Small-Business, 20% Mid-Market




## Parent Category

[Dental Software](https://www.g2.com/categories/dental)




---

## Buyer Guide

### What You Should Know About Dental Practice Management Software

### What is Dental Practice Management Software?

Dentists rely on technology on a daily basis. For example, they need to when leveraging hardware to X-ray and analyze the makeup of their patients’ mouths when creating a treatment plan. Dentists, like other health care professionals, are also strapped for time. They’re always looking for ways to optimize processes, reduce wait time, and spend less time on manual administrative work.

This is where dental practice management software comes into play. The software is usually comprehensive, centralizing all the distinct elements of a dentist’s office and providing integration with necessary but usually standalone solutions so that dentists can focus on providing care instead of running an office.

By leveraging effective dental practice management software, dentists can increase the number of patients they see and overall practice revenue. Some dental practice management solutions even offer marketing functionalities, whether that’s facilitating the creation of a practice website, sending e-newsletters, or even optimizing SEO.

Key Benefits of Dental Practice Management Software

- Simplification and optimization of dentist practices
- Safe and secure maintenance, storage, and organization of patient dental records
- Improvement of clinical communication and documentation
- Improvement of overall patient experience

### Who Uses Dental Practice Management Software?

Dentists, office administrators, and patients use dental practice management software. Patients access it when interacting with any booking functionality or method of appointment reminder. Dentists and dental assistants use the clinical aspect of dental practice management software, its database features and any integrations. Office administrators use the administrative aspect of dental practice management software to optimize daily operational processes and workflows.

### What are the Common Features of Dental Practice Management Software?

Dental practice management software can satisfy a variety of clinical and administrative needs. Common dental practice management software features include:

**Clinical Documentation —** Dentists and dental assistants must accurately and efficiently chart and take notes. Digitized and automated charts and other forms of clinical documentation facilitate their secure storage and organization, as well as support integrated clinical workflows. Neither dentists nor office admin need to dig through messy paper files with potentially misplaced documentation.

**Appointment Scheduling —** With built-in appointment scheduling, dental practice management software encourages office efficiency. Patients benefit from the simplified appointment scheduling functionality that dental practice management software promises. The software can streamline the entire appointment scheduling process for both patients and physicians, thanks to the visibility that either an online appointment scheduling tool or patient portal provides. Appointment scheduling functionality can also simplify the overall patient registration process.

**Staff Scheduling —** On the flip side of appointment scheduling, dental practice management software optimizes staff scheduling practices. The software can set up color coding or other customizations to easily breakdown the responsibilities of the dentist. The software also promotes and ensures smooth practice processes by making very clear who is working with which patient, what procedures are happening or upcoming, and other important information for each day’s schedule.

**Billing —** Dental practice management software eases the financial operations of the practice. The software allows practices to automate the calculating and sending of invoices to patients and streamline claim submissions.

**Patient Records —** In the same way that hospitals use electronic health records, dental practices generate and depend on dental health records. Dental health records must be kept up to date in order to accurately and efficiently deliver care. Dental practice management software facilitates that. Additionally, cloud-based dental practice management software enables remote access of patient records, should the dentist or dental assistant need it.

#### Additional Dental Practice Management Features

**Customer Support —** Dentists don’t necessarily expect to run a practice in addition to their daily tasks. Customer support, then, is important so that dentists can continue to provide a high-quality level of service, please customers, and not waste time on fixing errors or finding workarounds for a faulty solution.

**Security and Compliance —** Dental practices must remain compliant with HIPAA regulations. That means that any and all patient records must remain in compliance and any operational processes must be updated regularly to avoid incurring fees. Encryption and data security measures are crucial to keep sensitive patient data safe. Look for dental practice management software that provide a wide range of security measures to fit any scenario.

### Trends Related to Dental Practice Management Software

The general consensus for why dentists adopt dental practice management solutions is so their practice can become efficient. However, dental practice operations are becoming impacted by the need to competitively distinguish themselves for patients. Practices are becoming interested in leveraging technology that helps them automate daily processes in order to better and more quickly service their patients. Below are a few trends within the dental practice management sector.

**AI-Infused Technology —** Artificial intelligence (AI) makes dental software smarter. The infusion of AI into aspects of dental practice management software reaps so many benefits: enhanced scheduling, optimized patient communication, productive interoperability between clinical and administrative sides of the business, and even optimized dental staffing.

**Stronger Integration with Digital Imaging —** Dental practice management software is made up of a clinical and administrative database and digital imaging functionality. Most dental practice management platforms include a digital imaging feature, but some still require a third-party integration. Increasing integration with digital imaging tools results in a better physician-patient experience and relationship. The integration also promises more accurate treatment planning and reduction of wasteful clinical practices.

**Mobile Technology —** Health care practices of every specialty are partaking in HIPAA-compliant text messaging and email practices. People are on their mobile devices every day and respond better to convenient modes of communication. Why go through the slog of calling a dental practice and leaving a voicemail to schedule an appointment, when software exists to streamline the entire scheduling process, from request to reminder to in-person intake? Couple HIPAA-compliant messaging with telemedicine solutions, and mobile technology has revamped the patient experience realm.

**Online Reputation Management —** Customer feedback practices are weaving their way into the health care sector, and dental practices must have strategies in place to address or capitalize on public-facing patient feedback. Some dental practice management solutions include reputation management or social media monitoring functionalities, but most do not as of yet. Solutions that bill themselves as "all in one" are recognizing the need for bundled reputation management features or streamlining integrations for standalone tools.

### Potential Issues with Dental Practice Management Software

Dental practice management software doesn’t solve every single problem within a dental practice. Pain points can arise from poorly implemented practice management software or from any inefficiencies that crop up post-deployment.

**Need to Digitize —** A chartless practice is different than a paperless office. Both, however, require digital copies of patient and clinical records. That, in turn, requires the dental practice to embark on the digitization journey. This is a huge undertaking, one that will result in great advantage (for example: easing access to and sharing of patient records and compliance with regulation and litigation) but requires a large investment from the dental practice.

**Get to the Cloud —** Server-based practice management solutions still exist and remain popular. Despite cloud-based software providing physicians with more flexibility when it comes to remote management, integration possibilities, and data storage, on-premise options flourish because of security implications. Issues arise when practices want to switch from a legacy system to a more modern one, and admin must identify and anticipate every potential cost.

**Interoperability —** Even the most comprehensive dental practice management software may need an integration with a supplemental, third-party solution. Practice management software that refuses or makes it very difficult for users to connect their existing marketing tool, for example, will undeniably cause frustration post-implementation.

**Too Many Functions —** While buyers may be persuaded to go all-in on a practice management solution from a well-known industry brand, they’re not doing their practice any favors if the solution ends up being too comprehensive for their actual needs. Most dental practice management platforms don’t allow buyers to pick and choose their desired features, and those comprehensive platforms come with a hefty price tag.

### Software and Services Related to Dental Practice Management Software

[**Dental Imaging**](https://www.g2.com/categories/dental-imaging) **—** Dental imaging software is a necessary tool for dentists, because it provides them with the tool to take and store dental X-rays. Some dental practice management platforms offer built-in dental imaging tools, but the majority of them integrate with fine-tuned digital imaging solutions.

[**Billing**](https://www.g2.com/categories/billing) **—** Billing and invoicing features are generally bundled into the dental practice management platform. However, some dental practice management solutions offer integration with third-party billing tools, which are more general invoicing and payment notification solutions.

[**Online Appointment Scheduling**](https://www.g2.com/categories/online-appointment-scheduling) **—** Providing patients with the ability to book their future appointments online offers them convenience. Dental practice management’s online booking features allow office administrators and dental physicians to have full visibility into upcoming appointments, any no-shows or reschedules, and even staff schedules.