The ease of implementation and live sync. Review collected by and hosted on G2.com.

At this stage there has been no downsides with the product. Review collected by and hosted on G2.com.

Prompt response to the ticket and jumping into the video call and fixing the issues in the first attempt it self, without too much back and forth communication! Review collected by and hosted on G2.com.

Nothing! The product is awesome and nothing to complain. Review collected by and hosted on G2.com.

This plugin is essential to my work, scripts are easy to write. The support is very responsive. Review collected by and hosted on G2.com.

No particular downside, except the fact I struggle at the beginning with the documentation Review collected by and hosted on G2.com.

Full features, logs, triggers, connections Review collected by and hosted on G2.com.

The need to buy 2 licenses (source and destination) Review collected by and hosted on G2.com.

Documentation is very comprehensive

Product is complete, all uses cases were identified and documented

Support is excellent, fast answer and nice people Review collected by and hosted on G2.com.

that i had to login to give my feedback :) Review collected by and hosted on G2.com.

Being able to sync issues with other connections and having Exalate support there to help when things go wrong. Review collected by and hosted on G2.com.

The amount of errors that can go wrong. There are so many different types of issues that can happen. Review collected by and hosted on G2.com.

Being flexible thanks to scripting allows to solve problems you couldn't just by clicking through an UI. Review collected by and hosted on G2.com.

A more native integration with ServiceNow and some other services without additional deployment would be nice. Review collected by and hosted on G2.com.

Easy to use, stable and very powerful. All that we need to comunicate different platforms Review collected by and hosted on G2.com.

nothing, it's very good. The support is exelent too. Review collected by and hosted on G2.com.

- The plug and play

- Easy to custom

- Great method for both source and destination

- Support reactivity Review collected by and hosted on G2.com.

- Generating logs (with zip system) is quite hard for a newby

- Try/catch is not executed for the Groovy scripts Review collected by and hosted on G2.com.

Valuable support with quick responses to any question. Review collected by and hosted on G2.com.

Bugs in new released versions. Several times was necessary to downgrade to previous version. Review collected by and hosted on G2.com.