--- title: Exalate Reviews meta_title: 'Exalate Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 77 reviews by the users' company size, role or industry to find out how Exalate works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 77 scale: '5' date_modified: '2026-08-07' parent_category: name: Cloud Data Integration url: https://www.g2.com/categories/cloud-data-integration --- # Exalate Reviews **Vendor:** Exalate **Category:** [iPaaS Software](https://www.g2.com/categories/ipaas) **Average Rating:** 4.7/5.0 **Total Reviews:** 77 ## About Exalate Exalate is a bidirectional synchronization solution that enables teams to sync data in real time between work management and ITSM tools – across departments, companies, and organizational boundaries. It connects systems like Jira, ServiceNow, Salesforce, Azure DevOps, Zendesk, Freshservice, Freshdesk, Asana, and more. Template-based sync tools work for predefined mappings but break when requirements get specific. iPaaS solutions handle orchestration across systems but add complexity and operational overhead at scale. Custom-built integrations offer control but drain resources on maintenance. Exalate sits in between: a Groovy-based scripting engine that handles any sync logic you can define, combined with a console that gives you visibility into what's running across all your connections. Teams that need operational control and flexibility for advanced cross-team or cross-company scenarios – without unpredictable costs – are the primary audience. Key capabilities: Side-by-side configuration: View and edit both sides of any connection in one screen – scripts, sync queues, and errors for each system displayed together. No need to switch between instances or coordinate with the other party to understand what's happening. Real-time bidirectional sync: Sync issues, tickets, incidents, comments, statuses, custom fields, and attachments. Scripts remain separated by direction (incoming/outgoing) for precise control. Test Run: Validate sync scripts and configuration changes before they affect production data. Preview outcomes, then publish when confident. Aida (AI assistant): Get help understanding existing scripts, designing changes, and troubleshooting sync errors – while humans stay in control. Outcome-based pricing: Pay for active work items in sync, not user seats or transaction volumes. Exalate is used by IT teams, integration administrators, DevOps engineers, and operations managers running cross-tool and cross-company integrations – from straightforward team-level syncs to complex multi-party environments with governance requirements. Trusted by 2,500+ organizations worldwide and 200+ partners. ISO 27001 certified. Over a decade in production. ## Exalate Pros & Cons **What users like:** - Users value Exalate for its **seamless data syncing** , enhancing collaboration across platforms like Jira and GitHub. (4 reviews) - Users appreciate the **seamless integration** between Jira and GitHub with Exalate, enhancing project visibility and efficiency. (4 reviews) - Users value the **automation capabilities** of Exalate, enabling seamless integration and efficient incident management across platforms. (3 reviews) - Users value the **easy integrations** of Exalate, enabling seamless connections between various systems like Jira and ServiceNow. (3 reviews) - Users value the **flexibility** of Exalate, enabling tailored integrations that adapt to their specific processes seamlessly. (3 reviews) - Users appreciate the **syncing efficiency** of Exalate, enabling seamless issue synchronization between Jira and GitHub. (3 reviews) - Users rave about Exalate's **fantastic customer support** and custom AI tool, enabling quick and efficient setup. (2 reviews) - Ease of Use (2 reviews) - Users appreciate the **quick setup process** of Exalate, allowing for efficient initial deployment and seamless synchronization. (2 reviews) - Users find **setup incredibly fast** , appreciating the straightforward process for quick and effective implementation. (2 reviews) **What users dislike:** - Users struggle with the **steep learning curve** of Exalate, requiring technical knowledge for effective use and configuration. (4 reviews) - Users face a **difficult learning curve** with Exalate due to the need for technical knowledge in scripting and sync logic. (3 reviews) - Users find the **coding difficulty** in Exalate challenging, especially with complex functionalities and scripting requirements. (2 reviews) - Users find the **complex setup** challenging initially, requiring time to master advanced configurations for effective use. (2 reviews) - Users struggle with **advanced scripting challenges** in Exalate, facing issues with syncing and text rendering between platforms. (1 reviews) - Complexity (1 reviews) - Developer Dependency (1 reviews) - Users find the **difficult setup** of Exalate confusing, particularly due to unclear error messages during troubleshooting. (1 reviews) - Users find the **high licensing cost** for both source and destination sides to be a potential drawback. (1 reviews) - Learning Difficulty (1 reviews) ## Exalate Discussions - [How do I sync GitHub with Jira?](https://www.g2.com/discussions/how-do-i-sync-github-with-jira) - 1 comment, 1 upvote - [How do you use Exalate?](https://www.g2.com/discussions/how-do-you-use-exalate) - 1 comment - [What is Exalate JIRA?](https://www.g2.com/discussions/what-is-exalate-jira) - 1 comment - [What does Exalate do?](https://www.g2.com/discussions/what-does-exalate-do) - 1 comment - [View Exalate pricing details and edition comparison](https://www.g2.com/products/exalate-exalate/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+22%3A21%3A22+-0500&secure%5Bsession_id%5D=ec1e980c-b2db-46d3-bf41-60df65461904&secure%5Btoken%5D=a1429e284b1088f059b6fdd33b370a1a6c045a3ff2860114b773318eb89bac79&format=llm_user) ## Exalate Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) ## Exalate Features **Setup** - Activities - Dependencies - Notifications - Calendar Management - Business Process Automation **Development ** - Real-Time Integration - Reusable connectors - Data Connectors - QuickBooks Integration - Active Directory Integration - Cloud Data Integration - ERP integration - Third-Party Integrations - Social Media Integration - Accounting Integration - Website Integration **Management** - Updates - Audit Trail - Integration **Management ** - Monitoring & Notification - Routing And Orchestration - Data Mapping - Data Transformation - Data Management - Document Management - Workflow Management - Application Management - Transaction Management - Metadata Management - Integrations Management - Data Storage Management - User Management - Payroll Management - Email Management - Integration Management - Help Desk Management - HR Management - eCommerce Management - Sales Management - Real-Time Monitoring - Real-Time Notifications **Security** - Data Encryption - Security Standards - Communication Protocol - SSL Security **Generative AI** - AI Text Generation - Generative AI **Integration Options** - Data Virtualization - Managed File Transfers - Real-Time Data - Data Capture and Transfer **Agentic AI - Workflow Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning **Additional Functionality** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard **Deployment ** - Hybrid - Cloud to Cloud **Additional Functionality** - Real-Time Updates - Search/Filter - Reporting/Analytics - Data Warehouse - Data Import/Export - ETL - Generative AI - Data Visualization - Access Controls/Permissions - Database Support - Alerts/Escalation - Event Logs - Dashboard - Data Synchronization - Monitoring - Widgets - Real-Time Reporting - API - Multiple Data Sources - Activity Tracking - Drag & Drop - Automated Scheduling - Configurable Workflow - Data Aggregation and Publishing - Data Extraction - Mobile Access - AI Copilot - Web Services - Real-Time Analytics - SMS Messaging - Point of Sale (POS) - CRM - Dashboard Creation - Activity Dashboard - Event Tracking - AI/Machine Learning - Data Quality Control - Accounting - Ad hoc Reporting ## Top Exalate Alternatives - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,062 reviews) - [Workato](https://www.g2.com/products/workato/reviews) - 4.7/5.0 (748 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (657 reviews)