# ExactHire Reviews **Vendor:** ExactHire **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.3/5.0 **Total Reviews:** 14 ## About ExactHire ExactHire gives growing organizations the hiring advantage with simple, effective tools for both hiring and onboarding. Our applicant tracking system helps you attract, evaluate, and hire the right candidates faster—while our onboarding platform ensures new hires start strong with a smooth, paperless experience. Designed for small and mid-sized teams, ExactHire streamlines job posting, candidate screening, and team collaboration. You can even add Full Service Hiring to let us manage the early stages of the process for you. What truly sets us apart is our support. Our customer service team is 100% U.S.-based and committed to fast, friendly, and knowledgeable help—so you’re never on your own. With ExactHire, you’re not just getting software—you’re getting a partner in hiring and onboarding success. ## ExactHire Pros & Cons **What users like:** - Users praise the **exceptional customer support** from ExactHire, noting quick, professional, and solution-oriented responses throughout their experience. (3 reviews) - Users commend the **ease of use** of ExactHire, finding it intuitive and efficient for managing recruitment tasks. (3 reviews) - Users appreciate the **comprehensive features** of ExactHire, highlighting its ease of use and broad job board access. (2 reviews) - Users appreciate the **time-saving features** of ExactHire, streamlining job posting and applicant tracking efficiently. (2 reviews) - Users appreciate the **easy management** of ExactHire, making their applicant tracking process smooth and efficient. (1 reviews) - Easy Navigation (1 reviews) - Easy Tracking (1 reviews) - Users applaud the **efficiency** of ExactHire, enjoying a smooth applicant tracking process and significant time savings. (1 reviews) - Features (1 reviews) - Intuitive (1 reviews) **What users dislike:** - Users find the **simple design** of ExactHire may not meet the needs of larger organizations effectively. (1 reviews) - Users find the **notes feature ineffective** , as it complicates tracking applicant information across multiple applications. (1 reviews) - Users find the **notes feature ineffective** , requiring extra steps to access important applicant information. (1 reviews) - Users find **form issues** in ExactHire frustrating, particularly with integration and inconsistent column resizing. (1 reviews) - Users note the lack of a **direct API integration** , which limits connectivity with onboarding software but is manageable overall. (1 reviews) - Users find the **limited customization options** of ExactHire cumbersome, requiring extra steps for necessary changes. (1 reviews) - Navigation Difficulty (1 reviews) - Notification Issues (1 reviews) - Not User-Friendly (1 reviews) - Onboarding Issues (1 reviews) ## ExactHire Reviews ### 1. Exceptional Recruiting Support and Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholle N. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about ExactHire?** From day one, the platform has been incredibly easy to navigate, making the entire applicant tracking process smooth and efficient for our team. The user-friendly design allowed us to get up and running quickly, and it has continued to be a reliable, intuitive tool for managing every step of our recruiting workflow. The variety and reach of job boards available through the system have been a game-changer—giving us access to a broad pool of talent across multiple positions and locations, which has directly improved the quality of our candidate pipeline. Beyond the platform itself, the customer support has been exceptional. Responses are always timely, thoughtful, and solution-oriented, and the guided advice provided throughout our partnership has helped us refine strategies, optimize postings, and make the most of every recruiting opportunity. Pricing has been fair and competitive, especially considering the level of value, service, and results we’ve seen. Over the past three years, this partnership has not only improved our processes but also elevated our overall recruiting capabilities in ways we couldn’t have achieved alone. **What do you dislike about ExactHire?** There is not currently an API feed to connect directly with our onboarding software, which would have been an ideal enhancement. However, this has not been a deal breaker given the value, support, and results the platform delivers. **What problems is ExactHire solving and how is that benefiting you?** As a one-person HR and recruiting team managing multiple locations across several states, I needed a way to keep postings organized, reach a wide pool of qualified candidates, and track applicants without drowning in manual work. ExactHire has streamlined every step of the recruiting process—from posting jobs across numerous boards in one click, to keeping candidate communication and tracking in one centralized place. It has significantly reduced the time and effort required to manage multiple openings at once, improved the quality of applicants we receive, and allowed me to maintain an organized workflow even during high-volume hiring periods. The automation, job board reach, and centralized tracking have freed up my time to focus on interviewing and strategic hiring decisions rather than repetitive administrative tasks **Official Response from Allen Edwards:** > We're thrilled to hear that you've found our platform easy to navigate and that it has improved your recruiting workflow. Our goal is to provide a user-friendly and efficient tool for managing every step of the process, and we're glad to hear that it has had a positive impact on your recruiting capabilities. ### 2. Excellent customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about ExactHire?** The customer service was great. Whenever we had a request, it was taken care of very quickly and professionally. **What do you dislike about ExactHire?** I cannot think of anything that stood out with ExactHire that was a negative. **What problems is ExactHire solving and how is that benefiting you?** The product is very user friendly and easy to navigate. **Official Response from Allen Edwards:** > We appreciate your kind words about our customer service. Our team strives to provide quick and professional assistance to all our customers. ### 3. Exacthire Partnership **Rating:** 4.5/5.0 stars **Reviewed by:** Shauna D. | Senior HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about ExactHire?** My company has a long history with Exacthire. They were our first and only applicant tracking system for over a decade. What I like best is that no matter what the issue I'm having, they really do everything they can to address and most importantly listen to my concern. This is something that you don't find in many vendor relationships. **What do you dislike about ExactHire?** Honestly, there isn't much I don't like. Whenever we have had a concern, it has been addressed. **What problems is ExactHire solving and how is that benefiting you?** It allows us to eliminate the hassle of paper applications and house all of our applications in one place. The system works well with all the job boards we use which is a huge asset. We are able to communicate with ease to our applicants thorugh email or text, which is a major time saver and the preferred method of most job seekers. **Official Response from Allen Edwards:** > We're thrilled to hear about your positive experience with ExactHire! Our team is dedicated to addressing and listening to your concerns, and we're glad to hear that it has made a difference for your company. ### 4. Cole Health ExactHire Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Justin C. | Director of Talent Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about ExactHire?** Ease of use and simplicity of the program. Customer service is also fantastic and very responsive. The implementation process was so smooth and well directed by our representative, Chantel Hatch. **What do you dislike about ExactHire?** Nothing comes to mind other than it is not as recognized with other platforms we use such as AI. This is only important to us from an integration standpoint when other platforms have not heard of ExactHire and may not know if they can integrate with Exacthire. The columns in Exacthire need to consistently be "restretched" if you leave a window within Exacthire. **What problems is ExactHire solving and how is that benefiting you?** It integrated with our AI platform ARYA so that was nice so that candidates found on ARYA could be forwarded to ExactHire for tracking purposes in one place. Recruiting applicants from our various job boards is the other main use. ### 5. Applicant Tracking System meets our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria H. | Director of Talent and Business Strategies , Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about ExactHire?** I like that it emails you when there is a change in the flow of the applicant, like changed from interview scheduled to interview completed or offer made for example. This is a huge time saver as I don't have to go into the system all the time to find out where the candidate is in the process. **What do you dislike about ExactHire?** I do not like that when you text someone in the system that when they respond it comes in an email and you have to go back into Exacthire to respond as a text. **What problems is ExactHire solving and how is that benefiting you?** It is solving that it keeps all our candidates organized and in one place. Also gives access for not only the recruiting team to view all candidates but also all out hiring managers. **Official Response from Allen Edwards:** > Thank you for sharing your feedback! We're glad to hear that our system's email notifications are saving you time in tracking applicant progress. We appreciate your input on the texting feature and will take that into consideration for future improvements. ### 6. The quality of information that was received was phenomenal and Chantel was very knowledgeable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about ExactHire?** The majority of tools and ease of usage. **What do you dislike about ExactHire?** Not Applicable, nothing that I dislike.. **What problems is ExactHire solving and how is that benefiting you?** It is solving efficiency and time management **Official Response from Allen Edwards:** > Thank you for highlighting the tools and ease of usage as the best features of ExactHire. We strive to make our platform user-friendly and effective for our customers. We also love to hear that Chantel is providing knowledge and efficient service to you. ### 7. Simple, user friendly applicant tracking system! **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki D. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about ExactHire?** The XH applicant tracking system is incredibly easy to navigate, in comparison to other applicant tracking systems I have used previously. It is amazing to be able to contact the ExactHire support staff regarding questions without being passed to multiple departments for clarification. **What do you dislike about ExactHire?** The XH ATS is incredibly simple, no frills, which may be problematic for very large organizations. **What problems is ExactHire solving and how is that benefiting you?** The XH platform is an easy place for us to be able to access candidate profiles, store their information for an extended period of time (so we can access it later if needed) and provides consistency in our hiring practices. **Official Response from Allen Edwards:** > We're thrilled to hear that you find our applicant tracking system user-friendly and easy to navigate. Our goal is to provide a simple and efficient experience for our users. ### 8. ATS and Onboarding System **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about ExactHire?** Implementation process was very smooth and customer support from beginning through to end was very good. Having an ATS that candidates can flow through when applying to a position and then pulling them over to OnboardCentric once hired. All the new hire paperwork is online and the new hire can complete vs. hard copy paperwork. **What do you dislike about ExactHire?** If I need to make any changes to our ATS or Onboarding, I have to go thorugh the Implementation Specialist and scheudle time to review and edit. The turnaround time was pretty quick but it would be helpful just to call someone and fix the issue immediatley. **What problems is ExactHire solving and how is that benefiting you?** job posting and recieving candidates in one system and then pulling the new hire over in Onboarding and all new hire paperwork is completed electronically. **Official Response from Allen Edwards:** > Thank you for your positive feedback about the smooth implementation process and good customer support. We appreciate your input about the process for making changes and will take it into account for future enhancements. ### 9. Very easy and helpful process **Rating:** 4.5/5.0 stars **Reviewed by:** Marcia S. | Benefit Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about ExactHire?** EH did the work for me! Screening those candidates that would best fit the position and not wasting my time doing the screening Randi was very supportive and helped me whenever I had a question or concern. **What do you dislike about ExactHire?** The control freak in me wonders if there was a 'missed' candidate that I might have interviewed. My issue - :) **What problems is ExactHire solving and how is that benefiting you?** Saving me time and finding good candidates **Official Response from Allen Edwards:** > Thank you for sharing your positive experience with ExactHire! We're happy to hear that our screening process saved you time and helped you find suitable candidates. ### 10. Good customer support, mediocre system **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about ExactHire?** Our account manager is great and available to answer any questions we have. **What do you dislike about ExactHire?** The notes feature is not effective. My suggestion would be for the notes to be attached to applicants and not applications. For example, if someone has applied for 10 jobs with us, we would need to click into all 10 applcations to see if there are any notes. It would be nice to click on an applicant and see all of their notes from past applications. For this reason, we do not use the notes feature and make notes on candidates outside of the system. **What problems is ExactHire solving and how is that benefiting you?** Tags are helpful to search database of candidates **Official Response from Allen Edwards:** > We're glad to hear that you find our account manager helpful and that the tags feature is beneficial for searching candidates. We understand your frustration with the notes feature and apologize for any inconvenience. We will explore ways to improve the functionality to better meet your needs. ### 11. Exacthire, True Professionals with an evolving and effective ATS **Rating:** 5.0/5.0 stars **Reviewed by:** Jim G. | Talent Acquisition & Training Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2024 **What do you like best about ExactHire?** As a hiring manager, Exacthire hire allows me to stay organized and efficiant! The system is easy to use and keeps track of my progress! **What do you dislike about ExactHire?** I am looking forward seeing a mobile app being developed. **What problems is ExactHire solving and how is that benefiting you?** The problem is finding qualified candidates through job boards on major hiring websites can limit candidates. Exacthire allows a hiring manager to cast a net to more hiring sites with one job posting. ### 12. ExactHire is easy to use with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Allen E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about ExactHire?** The ability to push my jobs out to many jobs boards with one click is a huge time saver. **What do you dislike about ExactHire?** ExactHire fits all my needs. I do not have a downside at this time. **What problems is ExactHire solving and how is that benefiting you?** The ability to send my jobs to many jobs boards with out having to hunt down which are the best. And when I make an update to the job the updates are sent to all the job boards as well. It allowed me to get applicants from sources I other wise wouldn't. **Official Response from Allen Edwards:** > Thank you for your feedback! We're glad to hear that ExactHire is meeting all your needs and that it's helping you reach applicants from various sources. We appreciate your support! ### 13. They truly care! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about ExactHire?** This is a very easy to use system that sends your listings to job boards! You can schedule interviews with this software and text message your applicants. They have a lot of great functionality. **What do you dislike about ExactHire?** I can honestly say that at this point, there is nothing that I dislike about ExactHire Applicant Tracking. **What problems is ExactHire solving and how is that benefiting you?** They provide a one stop shop for applicants to apply, managers to review appications, and for us to hire new employees. **Official Response from Allen Edwards:** > We're thrilled to hear that you find our system easy to use and full of great functionality! Thank you for sharing your positive experience with ExactHire. ### 14. Well Designed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about ExactHire?** So many features. Interconnecting ideas. **What do you dislike about ExactHire?** Some features are confusing to use which make it harder to navigate. **What problems is ExactHire solving and how is that benefiting you?** Keeping applicants together in one place. **Official Response from Allen Edwards:** > We're glad to hear that you appreciate the many features and interconnected ideas in ExactHire. We understand that some features may be confusing, and we are constantly working to improve usability. Thank you for your feedback. - [View ExactHire pricing details and edition comparison](https://www.g2.com/products/exacthire/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+11%3A58%3A17+-0500&secure%5Bsession_id%5D=7eef1d94-6720-4190-bc5a-68ca33c4f846&secure%5Btoken%5D=f12859518bfed2256cefd3e8ddbe9ca3a6d81319e29797829d7490bcabe07d97&format=llm_user) ## ExactHire Features **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Onboarding Workflows - Onboarding Notifications **Platform** - User, Role, and Access Management - Performance - Mobility - Reporting **Recruiting and Onboarding** - Interview Scheduling ## Top ExactHire Alternatives - [ClearCompany](https://www.g2.com/products/clearcompany/reviews) - 4.6/5.0 (496 reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - 4.4/5.0 (3,829 reviews) - [Jobvite](https://www.g2.com/products/jobvite/reviews) - 4.0/5.0 (649 reviews)