--- title: Alma Reviews meta\_title: 'Alma Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how Alma works for a business like yours. aggregate\_rating: rating\_value: 3.3 review\_count: 23 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Education url: https://www.g2.com/categories/education --- # Alma Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Alma but has limited features. Are you part of the Alma team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Alma is a library management solution that supports your library operations from selection to meta management, digitization, and fulfillment that helps you consolidate, manage and extend workflows systems and more. * * * Seller [Ex Libris, a ProQuest Company](https://www.g2.com/sellers/ex-libris-a-proquest-company) Discussions [Alma Community](https://www.g2.com/products/ex-libris-alma/discuss) Overview by Miryam Brand (Marketing Manager at Ex Libris) Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/ex-libris-alma/pricing) ## Top-Rated Alternatives [ ![Sierra ILS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sierra ILS") Sierra ILS 4/5(25) ](https://www.g2.com/products/sierra-ils/reviews) [ ![Koha](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Koha") Koha 4.2/5(21) ](https://www.g2.com/products/koha/reviews) [ ![SirsiDynix Symphony](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SirsiDynix Symphony") SirsiDynix Symphony 3.7/5(16) ](https://www.g2.com/products/sirsidynix-symphony/reviews) [ View All Alternatives ](https://www.g2.com/products/ex-libris-alma/competitors/alternatives) ## User Insights Average based on 23 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 6/20/2024 "Powerful tool, slow implementation of improvements, customer service is lacking" 2.5/5 What do you like best about Alma? Alma allows a library good access to their own data - the Alma Analytics tool is pretty accessible for all staff to use and can let us create most of the reports we want. The implementation team that we worked with was excellent. Some tasks are easier in Alma than they were in our previous system (Sierra). Review collected by and hosted on G2.com. What do you dislike about Alma? The customer service is not good. We regularly open tickets that take more than a week to get a substantive response, and occasionally have tickets open for months that we can't get answers on even with multiple requests for updates. Customer service relies heavily on the enhancements process - if something isn't working the way a library expects, they tell us to submit an enhancement request for it. Because this happens so often, there are far too many important features that don't get developed. They offer chat support, which is occasionally helpful. More often than not, though, their response is that they will open a ticket to investigate further. In those cases it would be better to have a chatbot that could open a ticket for you - at least the response times would be faster. We've also had support issues where, a few days after the ticket is opened, they will ask for information about the issue that has already been provided in the initial ticket. Review collected by and hosted on G2.com. What problems is Alma solving and how is that benefiting you? Alma is our central system for acquiring, describing, and providing access to information resources, including physical materials, subscription online resources, and digitized versions of our own unique collections Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Darlene H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darlene H.") DH Darlene H. Secondary School Principal Small-Business (50 or fewer emp.) 2/24/2021 "Not intuitive like other learning management systems." 0.5/5 What do you like best about Alma? It gave a customized product. Report cards and progress reports were made to our specifications. Review collected by and hosted on G2.com. What do you dislike about Alma? The reports section was awful. Unless you knew the name of the report you had scroll through all the reports in order to find the one you wanted. Nothing felt organized. I've worked with many LMS and of all of them, Alma was the least intuitive. At the time that I began using alma, they didn't even have a transcript function for schools. Later, it was full of errors and had to be checked constantly. Review collected by and hosted on G2.com. Recommendations to others considering Alma: Look elsewhere, there are other LMS that are much better. Review collected by and hosted on G2.com. What problems is Alma solving and how is that benefiting you? Alma was able to give the freedom to report on what we wanted and not just standard. For instance, we had characteristics that most schools do not evaluate such as zest, social intelligence, etc. It also linked to schoology. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TS Tommy S. Student Technology Assistant Mid-Market (51-1000 emp.) 10/29/2019 "Not very user friendly, but useful for managing inventory" 2.5/5 What do you like best about Alma? I am able to track library patron "checkout" history, as well as manage my inventory to see what items are outstanding at the end of a given day Review collected by and hosted on G2.com. What do you dislike about Alma? The interface is not very user friendly. Only with the guidance of my boss, was I able to figure out how to run certain report functions. I was hoping I would have been able to figure it out on my own, but it was almost impossible. There are too many options to select in the system Review collected by and hosted on G2.com. What problems is Alma solving and how is that benefiting you? Inventory management has helped us track down students who have either forgotten to return an item, or verify if an item was outstanding or not. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Libraries](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Libraries") UL Verified User in Libraries Mid-Market (51-1000 emp.) 9/20/2019 "Useful software, but constantly changing" 3.5/5 What do you like best about Alma? I love the ability to add notes to accounts and it makes item circulation very simple. Review collected by and hosted on G2.com. What do you dislike about Alma? With every update that fixes or augments the software, some unrelated problems seems to pop up. Right now, we have to wait for the quick print pop up to go away before we can scan another book in and it slows down our process. Also, whenever I access the calendar, the copy option pops up and blocks the view of some of the calendar's contents (mainly the month). Review collected by and hosted on G2.com. Recommendations to others considering Alma: It's really good and useful overall, but there are some kinks that need to be worked out before I can fully recommend it to someone. It being cloud-based means that sometimes there are outages in all of our libraries, but it helps to be able to access your personalized version of Alma anywhere and have the information and tools where you expect it to be. Review collected by and hosted on G2.com. What problems is Alma solving and how is that benefiting you? With the ability to look at the history of patron accounts and item records we are able to problem solve and verify information that patrons give us. It is also very useful to be able to see what emails Alma has sent out to patrons. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Libraries](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Libraries") UL Verified User in Libraries Mid-Market (51-1000 emp.) 10/13/2019 "Why Alma for your library. " 5/5 What do you like best about Alma? To my opinion Alma supports the entire suite of library operations, selection, acquisition, metadata management, digitization, and fulfillment. Review collected by and hosted on G2.com. What do you dislike about Alma? Alma is serving our library operations just as we thought it should and therefore i haven't experienced any disappointment. Review collected by and hosted on G2.com. Recommendations to others considering Alma: This software is continually updated to support and promote open standards and initiatives. Review collected by and hosted on G2.com. What problems is Alma solving and how is that benefiting you? Through my interactions with Alma i have been able to optimize workflow through shared data and collaborative services as well as a cloud-based infrastructure. Alma provided us with automated and exception-based workflows with dynamic notifications to streamline workflows. Why i love using this tool is because management of digital and electronic resources is unified with shelf management and automated storage integration within a single system. Review collected by and hosted on G2.com. Show More 11/1/2019 Validated ReviewerIncentivizedSource: G2 invite ![Emily A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily A.") EA Emily A. Library Aide Libraries Small-Business (50 or fewer emp.) 8/30/2019 "My views, insights and recommendations on Alma. " 5/5 What do you like best about Alma? To start with i surely enjoy the user friendly interface provided by this software. It is email enabled and this communication is simple, quick and cheap. Review collected by and hosted on G2.com. What do you dislike about Alma? I hard for me to point out any dislikes for now about this software. Review collected by and hosted on G2.com. Recommendations to others considering Alma: Since i started using this application it have been running smoothly and the fact that new updates keeps coming up i love using it even more. I hope you will try it out Review collected by and hosted on G2.com. What problems is Alma solving and how is that benefiting you? It is easy to primary integrate functions of the library in one browser and this makes work easier. It also wonderful in cataloging and the whole management process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Lesley D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lesley D.") LD Lesley D. Library Circulation Aide Small-Business (50 or fewer emp.) 7/10/2019 "Useful for Academic Library Circulation" 4/5 What do you like best about Alma? Customization of quick links on the main page allows for easy access to most-used tools and pages. Tools for various departments can be in the same place while allowing differing levels of access based on user. There is lots of customization available to best fit our needs, and we are able to link new patrons to pre-existing institutional records. Review collected by and hosted on G2.com. What do you dislike about Alma? Instead of circulation staff having their own log-in, we had to switch to one log-in for each of the two circulation computers because there was a limited number of users allowed within our budget. Review collected by and hosted on G2.com. What problems is Alma solving and how is that benefiting you? It's a much more intuitive and user-friendly system that we previously had, with easy catalog, user, or material search. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Libraries](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Libraries") UL Verified User in Libraries Small-Business (50 or fewer emp.) 11/6/2019 "A Necessity for Libraries" 4/5 What do you like best about Alma? Alma makes it easy to organize requested books by their location, which largely increases efficiency and productivity. Review collected by and hosted on G2.com. What do you dislike about Alma? Sometimes Alma generates duplicate slips, which can cause an employee to mark a book as missing, when in reality it has just been checked out already. Review collected by and hosted on G2.com. What problems is Alma solving and how is that benefiting you? The largest benefit of Alma is how it streamlines many tasks at the library. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Autumn F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Autumn F.") AF Autumn F. Account Representative Small-Business (50 or fewer emp.) 4/12/2018 "ALMA - The New and Improved Check-Out System" 4.5/5 What do you like best about Alma? As a circulation desk assistant, I use this software every day at work. It is much more modern than the last system we used, and I enjoy the functionality. Review collected by and hosted on G2.com. What do you dislike about Alma? It was difficult to understand it all at first, and there were some issues that arose that had to be worked out. Review collected by and hosted on G2.com. Recommendations to others considering Alma: If you are considering ALMA, go for it! While you may be hesitant to change or try something new, after working with ALMA for a short time, you will love all that it has to offer. It is a great asset for businesses and now that I use it, I'm not sure how our business functioned beforehand. Review collected by and hosted on G2.com. What problems is Alma solving and how is that benefiting you? The main librarians using ALMA had some conflicts between each other at first, simply due to the updated change. It also resulted in some issues with item check-outs. However, the benefits outweigh the problems greatly. This updated version is easier for all users, and provides accurate information. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Enterprise (\> 1000 emp.) 8/2/2018 "Why?" 0/5 What do you like best about Alma? At the end of the day I get to leave it. Review collected by and hosted on G2.com. What do you dislike about Alma? It takes more time to do everything now. It is by far less efficient than our last system, aleph. We work with many different languages but our pick list cannot separate the languages so they are all mixed up and they are horribly ordered. Also, the simplest of things like discharging and checking out to patrons, which is by far the greatest volume of work done, is much slower than before. Simply terrible. Review collected by and hosted on G2.com. Recommendations to others considering Alma: Don't Review collected by and hosted on G2.com. What problems is Alma solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Alma? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Alma ](https://www.g2.com/products/ex-libris-alma/discussions/new) GU Guest User What is Alma used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-alma-used-for) [ View all Discussions ](https://www.g2.com/products/ex-libris-alma/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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