Avery L.
AL
Avery L.
Technology & Digital Services Librarian and Professor of Legal Research
Higher Education
Mid-Market (51-1000 emp.)
"Better with the new updates"
3/5
What do you like best about Alma?

The interface recently got a facelift and although the navigation still has no clear organization, the look and ease of use is a bit better than the previous version. Review collected by and hosted on G2.com.

What do you dislike about Alma?

The names of each top menu category make no sense and if you are a beginner or in training, it takes some time to figure out where each feature and function is located. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Quick and easy way to manage equipment rentals"
5/5
What do you like best about Alma?

Alma automatically generates receipts and reminders via email to members of our campus community who use our Classroom AV equipment. It cuts down on the additional phone calls we receive in our busy office about due dates. Review collected by and hosted on G2.com.

What do you dislike about Alma?

There isn't anything specific I don't like about Alma. It's pretty straightforward. Review collected by and hosted on G2.com.

Verified User in Libraries
UL
Verified User in Libraries
Mid-Market (51-1000 emp.)
"Not very straighforward"
2/5
What do you like best about Alma?

I like that with Alma there is more than one way of cataloging materials, and that you can synchronize systems Review collected by and hosted on G2.com.

What do you dislike about Alma?

Many times it has made me hunt for what i was looking for. Other systems, such as polaris ILS, have been much more straightforward. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Good Circulation System"
3/5
What do you like best about Alma?

It gets the job done. We use it for equipment check out and it does what its supposed to do. They have made it easier to navigate sometime within the last year so that has been helpful. You no longer have to go to a drop down menu to get to the check out or return page. It's now an option on the first page. Review collected by and hosted on G2.com.

What do you dislike about Alma?

The system is primarily used in the library and fits the purpose there, but my department uses it for equipment checkout and it isn't the most helpful when the information on who checked out what is deleted after returning something. Especially if something is found to be broken. Review collected by and hosted on G2.com.

Verified User in Libraries
AL
Verified User in Libraries
Small-Business (50 or fewer emp.)
"Alma Review"
3.5/5
What do you like best about Alma?

I enjoy the friendly user-interface.

i also enjoy the aesthetic and overall simplicity of the home screen. Review collected by and hosted on G2.com.

What do you dislike about Alma?

The advanced features could be more user friendly. There could be more admin options to help resolve client issues easier. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Good ideas, execution needs work"
3/5
What do you like best about Alma?

The fact that Alma is browser-based, is in theory a huge plus institutionally, however the downside is the delay in records appearing in the database once they are added by staff. The interface is decent once you become familiar with it. My understanding is that support is very good although the laundry list of things to fix is so long at the moment that actually fixing something take some time. This should get ironed out over time. Review collected by and hosted on G2.com.

What do you dislike about Alma?

The use of alma is not intuitive, there are far too many clicks required to accomplish basic tasks. Specifically with regard to non-latin cataloguing, there is no easy way to add diacritics in transliterated fields forcing me to use another software then importing. This often means going back and forth importing, merging, deleting, exporting etc. Also, then you often have to wait anywhere from 12 to 72 hours for new catalogued entries to appear as searchable from the user perspective. Non-latin scripts that read from right to left display very poorly! Review collected by and hosted on G2.com.

Chris A.
CA
Chris A.
Library Service Specialist
Higher Education
Enterprise (> 1000 emp.)
"Bumpy Implementation, powerful software"
3/5
What do you like best about Alma?

Looks great, wonderful for catalog searching. Review collected by and hosted on G2.com.

What do you dislike about Alma?

Difficult to work with. Feel like I'm constantly peeling back layers to get to where I want to be. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"ALMA Pluses and Minuses "
4/5
What do you like best about Alma?

ALMA is fairly easy to use once you get the hang of it. It enables you to complete many workflow operations with a few clicks of a button - once you get it configured right. Review collected by and hosted on G2.com.

What do you dislike about Alma?

It is not as intuitive as other systems - and many processes that should be one-step require multiple. It could be more streamlined. It has been harder for our student workers to use than previous systems that were not as powerful. Review collected by and hosted on G2.com.

Fostina C.
FC
Fostina C.
Director of Housing
Higher Education
Mid-Market (51-1000 emp.)
"A simple program with lots of great features "
5/5
What do you like best about Alma?

I used this program at my school library to check out and check in books. Look up books and process. It is very easy to use and teach. There are several student workers who use our system on a daily and we never have issues. Review collected by and hosted on G2.com.

What do you dislike about Alma?

Updates can set you back. There should be an offline back up for books. Changing passwords too frequently- this is hard to keep up with. We normally rotate between 2 passwords as a means to deal with the demands of this program. Review collected by and hosted on G2.com.

AL
Agnes L.
Resource Sharing Manager
Higher Education
Enterprise (> 1000 emp.)
"Alma"
3/5
What do you like best about Alma?

I used mostly the Interlibrary Loan module with Alma. I like the messaging within this module and the simple interface. Very intuitive not difficult to train and comprehend for staff Review collected by and hosted on G2.com.

What do you dislike about Alma?

Not very customizable and each institution generally has different workflow Review collected by and hosted on G2.com.