--- title: eWay-CRM Reviews meta\_title: 'eWay-CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how eWay-CRM works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### eWay-CRM Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **Calendar sync automation** in eWay-CRM, enhancing their daily operations and integration with MS apps. [(1 mentions)](https://www.g2.com/products/eway-crm/reviews?filters%5Bsentiment_snippet%5D=2397957&qs=pros-and-cons#reviews) Users commend the **responsive and helpful customer support** of eWay-CRM, enhancing their overall positive experience. [(1 mentions)](https://www.g2.com/products/eway-crm/reviews?filters%5Bsentiment_snippet%5D=1613946&qs=pros-and-cons#reviews) Users find eWay-CRM's **ease of use** exceptional, thanks to seamless integration and a smooth learning curve. [(1 mentions)](https://www.g2.com/products/eway-crm/reviews?filters%5Bsentiment_snippet%5D=1613986&qs=pros-and-cons#reviews) Users value the **easy customization** of eWay-CRM, enhancing productivity with seamless integration and automation features. [(1 mentions)](https://www.g2.com/products/eway-crm/reviews?filters%5Bsentiment_snippet%5D=2397959&qs=pros-and-cons#reviews) Users value the **easy implementation** of eWay-CRM, facilitating smooth operations and integration with other MS apps. [(1 mentions)](https://www.g2.com/products/eway-crm/reviews?filters%5Bsentiment_snippet%5D=2397958&qs=pros-and-cons#reviews) Users face **saving issues** with eWay-CRM, needing extra steps to save sent emails without attachments. [(1 mentions)](https://www.g2.com/products/eway-crm/reviews?filters%5Bsentiment_snippet%5D=1955455&qs=pros-and-cons#reviews) Users occasionally experience **slow loading** times for the Journal list, which affects their overall experience. [(1 mentions)](https://www.g2.com/products/eway-crm/reviews?filters%5Bsentiment_snippet%5D=1613843&qs=pros-and-cons#reviews) ### Top Pros or Advantages of eWay-CRM ##### 1. Automation Features Users value the **Calendar sync automation** in eWay-CRM, enhancing their daily operations and integration with MS apps. [ See 1 mentions ](https://www.g2.com/products/eway-crm/reviews?filters%5Bsentiment_snippet%5D=2397957&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "eWay still is a powerful tool for daily operations" What do you like about eWay-CRM? eWay online has been great so far and with new released features, it still provides a crucial role in my daily operations. I really appreciate the ##### 2. Customer Support Users commend the **responsive and helpful customer support** of eWay-CRM, enhancing their overall positive experience. [ See 1 mentions ](https://www.g2.com/products/eway-crm/reviews?filters%5Bsentiment_snippet%5D=1613946&qs=pros-and-cons#reviews) See Related User Reviews ![Larry B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larry B.") LB Larry B. Small-Business (50 or fewer emp.) 5.0/5 "A great replacement for Microsoft Business Contact Manager (BCM)" What do you like about eWay-CRM? We had been using Microsoft's BCM product as our CRM platform for 13 years when Microsoft pulled the plug on it and we had to move to another platform ##### 3. Ease of Use Users find eWay-CRM's **ease of use** exceptional, thanks to seamless integration and a smooth learning curve. [ See 1 mentions ](https://www.g2.com/products/eway-crm/reviews?filters%5Bsentiment_snippet%5D=1613986&qs=pros-and-cons#reviews) See Related User Reviews ![Larry B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larry B.") LB Larry B. Small-Business (50 or fewer emp.) 5.0/5 "A great replacement for Microsoft Business Contact Manager (BCM)" What do you like about eWay-CRM? We had been using Microsoft's BCM product as our CRM platform for 13 years when Microsoft pulled the plug on it and we had to move to another platform ##### 4. Easy Customization Users value the **easy customization** of eWay-CRM, enhancing productivity with seamless integration and automation features. [ See 1 mentions ](https://www.g2.com/products/eway-crm/reviews?filters%5Bsentiment_snippet%5D=2397959&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "eWay still is a powerful tool for daily operations" What do you like about eWay-CRM? eWay online has been great so far and with new released features, it still provides a crucial role in my daily operations. I really appreciate the ##### 5. Easy Implementation Users value the **easy implementation** of eWay-CRM, facilitating smooth operations and integration with other MS apps. [ See 1 mentions ](https://www.g2.com/products/eway-crm/reviews?filters%5Bsentiment_snippet%5D=2397958&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "eWay still is a powerful tool for daily operations" What do you like about eWay-CRM? eWay online has been great so far and with new released features, it still provides a crucial role in my daily operations. I really appreciate the ### Top Cons or Disadvantages of eWay-CRM ##### 1. Saving Issues Users face **saving issues** with eWay-CRM, needing extra steps to save sent emails without attachments. [ See 1 mentions ](https://www.g2.com/products/eway-crm/reviews?filters%5Bsentiment_snippet%5D=1955455&qs=pros-and-cons#reviews) See Related User Reviews ![Larry B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larry B.") LB Larry B. Small-Business (50 or fewer emp.) 5.0/5 "A great replacement for Microsoft Business Contact Manager (BCM)" What do you dislike about eWay-CRM? There's no option to save Sent emails without the attachments, which means we have to go through an extra step of removing the attachments (using a 3r ##### 2. Slow Loading Users occasionally experience **slow loading** times for the Journal list, which affects their overall experience. [ See 1 mentions ](https://www.g2.com/products/eway-crm/reviews?filters%5Bsentiment_snippet%5D=1613843&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "eWay still is a powerful tool for daily operations" What do you dislike about eWay-CRM? At the moment, there are no major issues. Sometimes it takes a few seconds to load the list of Journals, but thats just normal I guess. ## Top-Rated Alternatives [ ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM") Nimble CRM 4.5/5(1,114) ](https://www.g2.com/products/nimble/reviews) [ ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Vtiger All-In-One CRM](https://images.g2crowd.com/uploads/product/hd_favicon/a2d86d62568770fda034ac56c6e7b87b/vtiger-all-in-one-crm.svg "Vtiger All-In-One CRM") Vtiger All-In-One CRM 4.3/5(415) ](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/eway-crm/competitors/alternatives) ![W. Pierce J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "W. Pierce J.") WJ W. Pierce J. Insurance Benefits Consultant Small-Business (50 or fewer emp.) 4/25/2019 "CRM great with any email and all email accounts" 4/5 What do you like best about eWay-CRM? I like that the CRM is so free and friendly to use. Its interface is easy to the eye and very simple to use. Also that I can put it on any email interface I use, I currently use MS Office 2010 and MS 2016 and it works great on both. Review collected by and hosted on G2.com. What do you dislike about eWay-CRM? It may make your email a little slow, I am not sure that E-WAY is the reason, but since install, the email portion of my suite slows down and doesn't respond on rare occasions. Review collected by and hosted on G2.com. Recommendations to others considering eWay-CRM: I like E-way but not fully sold on it. I use it and integrate it across my desktop, laptop, and IPad. So far it's working well and easy to use. I have received several emails asking if I need any help and as of yet have not had to worry about that. I do not get spammed with an email like with HubSpot CRM but again sometimes the Hubspot CRM sends out valuable emails that really help. The main difference between the two so far is access to my CRM, E-way is much easier to see my contacts and add contacts, Hubspot is also full CRM but much more difficult to access the CRM Review collected by and hosted on G2.com. What problems is eWay-CRM solving and how is that benefiting you? E-way allows me to bring my CRM with me on my laptop, on my phone, in my office, all using different email clients but keeping them updated across the way. Review collected by and hosted on G2.com. Show More 5/4/2020 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/10/2020 "Fantastic!" 5/5 What do you like best about eWay-CRM? I like how customizable it is and variety of the functions. eWay-CRM is the best free CRM and also the best CRM i Outlook I've ever used. The customer service is also great. I'm using it for two years now and I have everything I need always with me. Review collected by and hosted on G2.com. What do you dislike about eWay-CRM? There's nothing I dislike. They update a lot so if there is a problem they always fix it very soon. Review collected by and hosted on G2.com. Recommendations to others considering eWay-CRM: If you're not sure you can always try free version and then upgrade premium. Also the free is for free forever not for just 14 day trial or so. Review collected by and hosted on G2.com. What problems is eWay-CRM solving and how is that benefiting you? Contact management, project planning, marketing. Review collected by and hosted on G2.com. 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