--- title: XTIUM Unified Communications as a Service Reviews meta_title: 'XTIUM Unified Communications as a Service Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 70 reviews by the users' company size, role or industry to find out how XTIUM Unified Communications as a Service works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 70 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # XTIUM Unified Communications as a Service Reviews **Vendor:** Xtium **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.2/5.0 **Total Reviews:** 70 ## About XTIUM Unified Communications as a Service XTIUM, created through the business combination of ATSG and Evolve IP, delivers a modern security-first approach to the managed IT services experience. Leveraging AI innovations, enterprise-grade cybersecurity, virtual desktops, unified communications, and more, XTIUM acts as a trusted partner to help businesses reduce risk, boost operational efficiency, and scale with confidence. At XTIUM, we empower IT leaders to scale confidently, reduce risk, and drive measurable business outcomes with a level of service and accountability that sets a new industry standard. Our mission is simple: to make our clients more secure, more agile, and more successful, every step of the way. ## XTIUM Unified Communications as a Service Pros & Cons **What users like:** - Users highlight the **seamless connectivity** of XTIUM UCAAS, enhancing business communication and collaboration significantly. (3 reviews) - Users value the **reliability** of XTIUM Unified Communications, ensuring seamless implementation and consistent updates for all communication needs. (3 reviews) - Users value the **excellent customer support** of XTIUM UCAAS, ensuring seamless communication and timely updates across systems. (2 reviews) - Users value the **ease of use** of XTIUM, enabling seamless communication and collaboration for their business needs. (2 reviews) - Users appreciate the **easy communication** features of XTIUM, enhancing business connectivity and collaboration effortlessly. (2 reviews) - Users value the **easy setup** of XTIUM Unified Communications, ensuring seamless onboarding and collaborative communication. (2 reviews) - Remote Work (2 reviews) - Team Collaboration (2 reviews) - Virtual Communication (2 reviews) - Audio Quality (1 reviews) **What users dislike:** - Users find the **cost of the subscription expensive** and question its value for smaller setups and ROI. (2 reviews) - Users are concerned about the **high cost of software license subscriptions** , affecting their overall satisfaction with the service. (1 reviews) - Users highlight the **limited benefits for small businesses** , making ROI evaluation a challenge during implementation. (1 reviews) ## XTIUM Unified Communications as a Service Discussions - [What is UC-One communicator?](https://www.g2.com/discussions/what-is-uc-one-communicator) - [What is included in unified communications?](https://www.g2.com/discussions/what-is-included-in-unified-communications) - [How Microsoft Teams Direct Routing works?](https://www.g2.com/discussions/how-microsoft-teams-direct-routing-works) - [What is EVOLV3?](https://www.g2.com/discussions/what-is-evolv3) - [What are the 3 main components of unified communications?](https://www.g2.com/discussions/what-are-the-3-main-components-of-unified-communications) - [View XTIUM Unified Communications as a Service pricing details and edition comparison](https://www.g2.com/products/xtium-unified-communications-as-a-service/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+16%3A44%3A59+-0500&secure%5Bsession_id%5D=c85c6e8f-bee2-429f-84d3-da067d9a2c26&secure%5Btoken%5D=58d2373713e70423d5e9cdd961e0d7e8dd56124b31f515fd286c63dd76c94a81&format=llm_user) ## XTIUM Unified Communications as a Service Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Business Instant Messaging** - File Sharing - Notifications - Search **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Audio Conferencing** - Proactive Assistance - Decision Making **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Business Instant Messaging ** - Audio Conferencing - Video Conferencing **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Application Tools** - Password Protection - Recording - In-Browser Application **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Access** - Software Pairing - Browser Extension - Individual Download **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Screen Sharing** - Decision Making **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top XTIUM Unified Communications as a Service Alternatives - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,601 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,629 reviews) - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,453 reviews)