Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Does what it needs to, but customer service is rough."
1.5/5
What do you like best about Evident?

Evident does what it needs to do ... background checks. Outside of that, it's not preferred. It's simple & sleek, especially as it's integrated with our applicant program. Review collected by and hosted on G2.com.

What do you dislike about Evident?

Customer service is probably the worst I've ever worked with in terms of a b2b company. I dread when things hiccup, which means I'll have to reach out to their CS team. Not my favorite. I've been told the previous rep was great, but the current rep has dropped the ball way too many times. Review collected by and hosted on G2.com.

Astrid S.
AS
Astrid S.
Customer Support
Small-Business (50 or fewer emp.)
"Evident ID is great for our business"
5/5
What do you like best about Evident?

Client support available every step of the way with a dedicated point person. Review collected by and hosted on G2.com.

What do you dislike about Evident?

Cannot cancel background checks without contacting support. Review collected by and hosted on G2.com.