Customer support. Friendly and helpful account managers and support staff are available to hold your hand through the process of establishing an online event portal and manage A/V on the day etc. Review collected by and hosted on G2.com.
Took us a while to wrap our heads around how to properly brief DC with assets for the online portal and conference live streams using the Excel template provided--small learning curve / not immediately user friendly; however, any difficulties in this regard were mitigated by availability of support team. Review collected by and hosted on G2.com.