Their platform has allowed us to reach a wider audience through visually appealing, professional newsletters that truly reflect our brand. The user experience is intuitive and seamless, from campaign setup to tracking engagement, everything just works.

What really sets Everlytic apart, though, is their team. The staff are incredibly helpful, responsive, and genuinely invested in helping us succeed. We’ve had nothing but positive experiences and would highly recommend Everlytic to any business looking to elevate their digital communication and marketing reach.

We use Everytic about 3 to 4 times per month and can really see how our communication with our clients has bettered. Review collected by and hosted on G2.com.

Nothing really but if I had to say something, it would be that I needed a little help with the setup of the first email and the importing of contacts because the import didn't work for some reason, but thereafter it has been smooth sailing all the way! Review collected by and hosted on G2.com.

At the Public Servants Association (PSA), effective communication is the backbone of everything we do — and Everlytic has proven to be an indispensable tool in helping us achieve this. As a comprehensive email and SMS communication platform, Everlytic delivers the perfect balance between functionality, reliability, and user experience.

The platform’s intuitive interface allows even non-technical users to create, schedule, and track bulk communications with ease. Its automation capabilities and customisable templates have significantly enhanced our member engagement efforts, saving valuable time while ensuring message consistency and professionalism.

One of Everlytic’s strongest advantages is its robust analytics dashboard. Real-time performance insights help us refine our communication strategies and better understand our audience — a critical feature for any organisation that values data-driven decision-making.

In addition, Everlytic’s local support team deserves special mention. Their responsiveness and willingness to assist ensure a smooth, efficient user experience that reflects true service excellence.

In short, Everlytic has become more than just a communication platform at the PSA — it’s a strategic partner in reaching our members effectively and strengthening our organisational voice. Highly recommended for any organisation seeking to communicate smarter, not harder. Review collected by and hosted on G2.com.

I do not have any dislikes at all. I am extremely satisfied. Review collected by and hosted on G2.com.

Easy to use the system

Different functionalities Review collected by and hosted on G2.com.

There are sometimes limitations on the layout of how an email will look Review collected by and hosted on G2.com.

Ease of use. Great customer service and quick response. Review collected by and hosted on G2.com.

Nothing. Everything works exactly as expected. Review collected by and hosted on G2.com.

I like the fact that my sending email address does not get spammed. That my emails look professional and that my clients actually receive them. I also like the fact that they have excellent support (event late at night) and that they always help me when I need something. Their personnel are kind and realy care. I am very happy that I signed up with Everlytic and I strongly recommend their services. Review collected by and hosted on G2.com.

I have not found any downsides. I am very happy with their services. Review collected by and hosted on G2.com.

Nothing, the staff are rude, tardy and service is very slow. Review collected by and hosted on G2.com.

Make sure you are aware of contract terms before signing up.

We signed up with Everlytic for our business under the impression that their offering matched our previous provider, particularly regarding their drag-and-drop editor and email design capabilities. Unfortunately, our experience was disappointing from the start. The platform’s functionality did not meet the quality or ease of use we were promised. In fact, the editor felt inferior, and the quality of our communications, which has always been a core priority for our brand, suffered as a result.

After sending only three campaigns, we submitted a formal cancellation request on 20 September 2024, clearly stating we would no longer be using the service beyond that month. Regrettably, our request was met with slow and delayed responses, and the cancellation was not processed timeously. This resulted in continued automated billing and additional charges that, in our view, are entirely unjustified.

We also found ourselves misinformed about the platform’s capabilities and were told only after our complaint that a template could be created for us. By then, the damage was done, and we had neither the time nor the confidence to continue.

While we have no issue paying for the single month we actively used the platform, we strongly disagree with the additional charges and cancellation fee given the poor service, delays, and misrepresentation of the product’s capabilities.

I would caution other businesses to carefully vet their requirements and expectations before committing to Everlytic. Our experience has been frustrating, and the lack of accountability and responsiveness leaves much to be desired Review collected by and hosted on G2.com.

Everlytic is easy to understand and use. It does not require large amounts of time on training to use it. Everything is quite understandable on the platform and is straightforward. I also love how you receive updates and feedback on the emails or messages you send to clients, such as the sent, opened, read etc. Review collected by and hosted on G2.com.

So far I have not found anything I am not satisfied with. I have been happy with the platform and cannot complain Review collected by and hosted on G2.com.

Great customer service. Very friendly and helpful team Review collected by and hosted on G2.com.

Nothing I can think of. A few tech issuse on transactional email reporting are problematic Review collected by and hosted on G2.com.

I love using Everyltic it has so many great features. My favourite being its so easy to update and change mailers for our customers. I also like receiving mails about new changes and new features I love to try them all! Review collected by and hosted on G2.com.

Nothing! Everything works well for me and what I need it for. Review collected by and hosted on G2.com.

I can mostly manage to work on Everlytic without any assistance from technical support. I can often find what I am looking for without intervention or assistance. There is a lot of room to customise newsletters according to business preference and branding. Review collected by and hosted on G2.com.

I feel like issues are almost always blamed on user error before correct advice and assistance is given or escalated to the dev team. I would like a more thorough assessment of my issue before being told it's user error only to then find it needs to be escalated to the dev team. Review collected by and hosted on G2.com.