# Best Emergency Medical Services Software

*By [Emma Stein](https://research.g2.com/insights/author/emma-stein)*


Emergency medical services (EMS) software provides information management tools for ambulance and EMS agencies, fire departments, hospitals, and critical care services. EMS personnel and departmental management solutions include, but are not limited to, hiring and onboarding; patient records; and call, unit, station, billing, and vehicle management. Organizations use EMS tools to eliminate patient care record (PCR) information error, support 911 and computer-aided dispatch systems, facilitate quick response time for first responders, maintain staff training, and provide real-time risk management reporting and tracking.

EMS systems are most commonly implemented across volunteer, commercial, municipal, county, and city agencies. EMS software often integrates with GPS, [billing](https://www.g2crowd.com/categories/billing), [payroll](https://www.g2crowd.com/categories/payroll), and [HR](https://www.g2crowd.com/categories/hr) solutions and tends to be customizable to fit your organization’s needs.

To qualify for inclusion in the Emergency Medical Services category, a product must:

- Organize an EMS team's emergency response
- Provide transparency into field operations
- Streamline personnel, unit, call, and station management






## G2 Grid® for Emergency Medical Services Software
![G2 Grid® for Emergency Medical Services Software plotting products by satisfaction and market presence](https://www.g2.com/categories/emergency-medical-services/grids.png?focus%5B%5D=339&focus%5B%5D=42239&focus%5B%5D=11656&focus%5B%5D=53559&focus%5B%5D=1303427&focus%5B%5D=5136&focus%5B%5D=47113&focus%5B%5D=19534)
Highlighted products: Everbridge 360 (Critical Event Management), ImageTrend, CentralSquare Public Safety & Justice, Tyler Enterprise Public Safety, First Due, Aladtec by TCP, MEDHOST EDIS, and ESO EHR.
Underlying data: [Grid® JSON](https://www.g2.com/categories/emergency-medical-services/grids.json?focus%5B%5D=everbridge-360-critical-event-management&focus%5B%5D=imagetrend&focus%5B%5D=centralsquare-public-safety-justice&focus%5B%5D=tyler-enterprise-public-safety&focus%5B%5D=first-due&focus%5B%5D=aladtec-by-tcp&focus%5B%5D=medhost-edis&focus%5B%5D=eso-ehr)


## How Many Emergency Medical Services Software Products Does G2 Track?
**Total Products under this Category:** 102

### Category Stats (Jul 2026)
- **Average Rating**: 4.15/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: ESO EHR (+0.26%) - Among all products in this category, ESO EHR recorded the largest rating increase compared to last month
*Last updated: July 14, 2026*


## How Does G2 Rank Emergency Medical Services Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 700+ Authentic Reviews
- 102+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Emergency Medical Services Software Is Best for Your Use Case?

- **Leader:** [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews)
- **Highest Performer:** [First Due](https://www.g2.com/products/first-due/reviews)
- **Easiest to Use:** [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews)
- **Top Trending:** [Aladtec by TCP](https://www.g2.com/products/aladtec-by-tcp/reviews)
- **Best Free Software:** [DispatchBot](https://www.g2.com/products/dispatchbot/reviews)


---

**Sponsored**

### Aladtec by TCP

Aladtec is a specialized employee scheduling software solution designed specifically for public safety organizations, such as fire departments, police departments, and emergency medical services. This innovative platform streamlines the complex process of scheduling personnel around the clock, allowing agencies to focus on their critical mission of serving the community rather than getting bogged down in administrative tasks. By automating scheduling, Aladtec helps organizations manage their workforce more effectively, ensuring that they have the right number of staff available at all times. The target audience for Aladtec includes public safety administrators, human resources personnel, and operational managers who are responsible for maintaining compliance with labor laws and union agreements while also managing budgets and overtime costs. The software is particularly beneficial for organizations that operate on unique rotation patterns and require adherence to specific staffing policies. By providing a centralized platform for scheduling, Aladtec enhances communication and collaboration among team members, ultimately leading to improved employee satisfaction and retention. Key features of Aladtec include real-time data access, which allows administrators to monitor staffing levels, budget allocations, and overtime usage effectively. This insight is crucial for making informed decisions that can help mitigate unnecessary costs. Additionally, the software offers self-service tools for employees, granting them the flexibility to manage their schedules according to their preferences. This includes the ability to trade shifts, bid for open shifts, and view their schedules at any time, fostering a sense of ownership and accountability among staff. Aladtec stands out in the public safety scheduling software category by providing tailored solutions that align with the specific needs of emergency service organizations. Its focus on compliance tracking and adherence to labor rules helps mitigate risks associated with scheduling errors. Furthermore, the platform’s user-friendly interface ensures that both administrators and employees can navigate the system with ease, enhancing overall productivity. By automating routine scheduling tasks, Aladtec empowers public safety personnel to devote more time to their core responsibilities, ultimately benefiting the communities they serve.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1220&secure%5Bchosen_at%5D=2026-07-14T19%3A40%3A34Z&secure%5Bdisplayable_resource_id%5D=1220&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1220&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5136&secure%5Bresource_id%5D=1220&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Femergency-medical-services&secure%5Btoken%5D=d10d81b4a42f48bc0d064eb7a63e3546974d85e192807183bea541975b277fea&secure%5Burl%5D=https%3A%2F%2Ftcpsoftware.com%2Fproducts%2Faladtec%2F%3Futm_source%3Dg2%26utm_medium%3Dppc&secure%5Burl_type%5D=custom_url)

---

## What Are the Top-Rated Emergency Medical Services Software Products in 2026?
### 1. [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews)
Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports


**Average Rating:** 4.5/5.0
**Total Reviews:** 339

**Who Is the Company Behind Everbridge 360 (Critical Event Management)?**

- **Seller:** [Everbridge](https://www.g2.com/sellers/everbridge)
- **Company Website:** https://www.everbridge.com
- **Year Founded:** 2002
- **HQ Location:** Vienna, VA
- **Twitter:** @Everbridge (4,786 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/33883 (1,609 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Business Continuity Analyst
- **Top Industries:** Financial Services, Hospital & Health Care
- **Company Size:** 41% Enterprise, 30% Mid-Market


#### What Are Everbridge 360 (Critical Event Management)'s Pros and Cons?

**Pros:**

- Ease of Use (110 reviews)
- Alerts Management (59 reviews)
- Features (56 reviews)
- Communication (51 reviews)
- Notifications (48 reviews)

**Cons:**

- Limitations (36 reviews)
- Inefficiency (30 reviews)
- Complexity (19 reviews)
- Integration Issues (18 reviews)
- Limited Functionality (18 reviews)


### What Do G2 Reviewers Say About Everbridge 360 (Critical Event Management)?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of Everbridge 360, simplifying communication and enhancing incident response during emergencies.
- Users value the **one-click notifications** of Everbridge 360, enhancing emergency response during chaotic situations.
- Users appreciate the **ease of use** of Everbridge 360, valuing its comprehensive tools and effective notification features.
- Users appreciate the **intuitive mass notification system** of Everbridge 360, facilitating effective communication during emergencies.
- Users value the **intuitive mass notification system** of Everbridge 360 for effectively managing critical events.

**Cons:**

- Users find the **initial setup complex** , noting a need for better training and flexibility during implementation.
- Users face significant **inefficiency** due to the platform's complexity and challenges in managing critical events effectively.
- Users find the **complexity of setup and navigation** in Everbridge 360 can be cumbersome and time-consuming.
- Users face **integration issues** with Everbridge 360, making the setup of third-party connections complicated and time-consuming.
- Users note **limited functionality** in Everbridge 360, leading to poor tracking and difficulty in configuration of alerts.

#### What Are Recent G2 Reviews of Everbridge 360 (Critical Event Management)?

**"[Robust Safety Solution with Stellar Support](https://www.g2.com/survey_responses/everbridge-360-critical-event-management-review-13067768)"**

**Rating:** 5.0/5.0 stars
*— Anson H.*

[Read full review](https://www.g2.com/survey_responses/everbridge-360-critical-event-management-review-13067768)

---

**"[Quick to Learn, Easy to Use, Reliable Crisis Communications](https://www.g2.com/survey_responses/everbridge-360-critical-event-management-review-13060187)"**

**Rating:** 5.0/5.0 stars
*— David K.*

[Read full review](https://www.g2.com/survey_responses/everbridge-360-critical-event-management-review-13060187)

---


#### What Are G2 Users Discussing About Everbridge 360 (Critical Event Management)?

- [What is Everbridge Critical Event Management Platform used for?](https://www.g2.com/discussions/what-is-everbridge-critical-event-management-platform-used-for)
- [What is Everbridge Visual Command Center used for?](https://www.g2.com/discussions/what-is-everbridge-visual-command-center-used-for)
- [What is a mass notification tool?](https://www.g2.com/discussions/what-is-a-mass-notification-tool)
- [Which method of contact does everbridge uses to send notifications?](https://www.g2.com/discussions/which-method-of-contact-does-everbridge-uses-to-send-notifications)
- [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) - 1 comment

### 2. [ImageTrend](https://www.g2.com/products/imagetrend/reviews)
ImageTrend transforms incident data into actionable intelligence, empowering frontline teams to effectively manage surging demands and resource constraints, driving impactful change in the communities we support. Founded in 1998, we serve more than 4,000 customers including 20,000 agencies across Fire, Emergency Medical Services, and Hospital segments. With our deep industry knowledge and advanced data analytics capabilities, we help our customers streamline operations, shape long-term strategies, and dramatically improve outcomes. Our comprehensive software solutions and dedicated team provide the confidence and intelligence our customers need to tackle today’s challenges and prepare for tomorrow’s uncertainties.


**Average Rating:** 4.2/5.0
**Total Reviews:** 47

**Who Is the Company Behind ImageTrend?**

- **Seller:** [ImageTrend](https://www.g2.com/sellers/imagetrend)
- **Company Website:** https://www.imagetrend.com/
- **Year Founded:** 1998
- **HQ Location:** Eagan, MN
- **Twitter:** @ImageTrend_LLC (672 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/75505/ (420 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Public Safety, Hospital & Health Care
- **Company Size:** 51% Mid-Market, 30% Small-Business



#### What Are Recent G2 Reviews of ImageTrend?

**"[Unmatched Flexibility and Support for EMS Documentation](https://www.g2.com/survey_responses/imagetrend-review-12168760)"**

**Rating:** 5.0/5.0 stars
*— Stephanie S.*

[Read full review](https://www.g2.com/survey_responses/imagetrend-review-12168760)

---

**"[Consideration and acknowledgement to adjust customer needs](https://www.g2.com/survey_responses/imagetrend-review-12331396)"**

**Rating:** 4.0/5.0 stars
*— Barrington F.*

[Read full review](https://www.g2.com/survey_responses/imagetrend-review-12331396)

---



### 3. [CentralSquare Public Safety & Justice](https://www.g2.com/products/centralsquare-public-safety-justice/reviews)
CentralSquare Technologies is an industry leader in public safety and public administration software, serving over 7,500 organizations from the largest metropolitan city to counties and towns of every size across North America. CentralSquare’s broad, unified and agile software suite serves 3 in 4 citizens across North America. Our technology platform provides solutions for public safety, including 911, computer aided dispatch, records management and more.


**Average Rating:** 3.9/5.0
**Total Reviews:** 17

**Who Is the Company Behind CentralSquare Public Safety & Justice?**

- **Seller:** [CentralSquare Technologies](https://www.g2.com/sellers/centralsquare-technologies)
- **HQ Location:** Lake Mary, US
- **Twitter:** @CentralSqTech (741 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/centralsqtech/ (1,063 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Law Enforcement
- **Company Size:** 71% Mid-Market, 24% Small-Business



#### What Are Recent G2 Reviews of CentralSquare Public Safety & Justice?

**"[Experience with Central Square](https://www.g2.com/survey_responses/centralsquare-public-safety-justice-review-10383361)"**

**Rating:** 5.0/5.0 stars
*— Jeanie P.*

[Read full review](https://www.g2.com/survey_responses/centralsquare-public-safety-justice-review-10383361)

---

**"[A software suite that allows some modifications to meet your agencies needs.](https://www.g2.com/survey_responses/centralsquare-public-safety-justice-review-10396760)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Public Safety*

[Read full review](https://www.g2.com/survey_responses/centralsquare-public-safety-justice-review-10396760)

---


#### What Are G2 Users Discussing About CentralSquare Public Safety & Justice?

- [What is Superion Records Management System (RMS) used for?](https://www.g2.com/discussions/what-is-superion-records-management-system-rms-used-for)

### 4. [Tyler Enterprise Public Safety](https://www.g2.com/products/tyler-enterprise-public-safety/reviews)
Tyler Enterprise Public Safety features fully integrated solutions for dispatchers, officers, firefighters,first responders, command staff, and civilian staff. Enterprise Public Safety provides easy access to critical information and workflow make public safety agencies work more efficiently. Enterprise Public Safety solutions provide accurate and secure information for dispatchers, first responders in the field, sworn officers, command staff, and civilian employees. Our solutions ensure public safety agencies are compliant with state and federal mandates.


**Average Rating:** 4.2/5.0
**Total Reviews:** 13

**Who Is the Company Behind Tyler Enterprise Public Safety?**

- **Seller:** [Tyler Technologies](https://www.g2.com/sellers/tyler-technologies)
- **Year Founded:** 1966
- **HQ Location:** Plano, TX
- **Twitter:** @tylertech (4,609 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tyler-technologies (7,810 employees on LinkedIn®)
- **Ownership:** NYSE:TYL

**Who Uses This Product?**
- **Top Industries:** Public Safety
- **Company Size:** 85% Mid-Market, 8% Enterprise



#### What Are Recent G2 Reviews of Tyler Enterprise Public Safety?

**"[The New World crew has been helpful and professional](https://www.g2.com/survey_responses/tyler-enterprise-public-safety-review-686322)"**

**Rating:** 4.0/5.0 stars
*— Ty D.*

[Read full review](https://www.g2.com/survey_responses/tyler-enterprise-public-safety-review-686322)

---

**"[Public Safety](https://www.g2.com/survey_responses/tyler-enterprise-public-safety-review-685987)"**

**Rating:** 4.0/5.0 stars
*— Christine H.*

[Read full review](https://www.g2.com/survey_responses/tyler-enterprise-public-safety-review-685987)

---


#### What Are G2 Users Discussing About Tyler Enterprise Public Safety?

- [What is New World Public Safety used for?](https://www.g2.com/discussions/what-is-new-world-public-safety-used-for)

### 5. [First Due](https://www.g2.com/products/first-due/reviews)
First Due is the fastest-growing end-to-end software solution for Fire & EMS. Born in the cloud and built to run your entire operation in one place. ‍ First Due is the last piece of software your agency needs to buy. Consolidate NFIRS, ePCR, fire prevention, pre-incident planning, scheduling & personnel management, asset & inventory, hydrants, training, community engagement, mobile response, and more into a single application with a sole login available anywhere on any device. Who we serve: - EMS - Fire - Federal - Law Enforcement - State EMS - Industrial Fire & Safety


**Average Rating:** 4.5/5.0
**Total Reviews:** 44

**Who Is the Company Behind First Due?**

- **Seller:** [First Due](https://www.g2.com/sellers/first-due)
- **Company Website:** https://www.firstdue.com
- **Year Founded:** 2016
- **HQ Location:** Miami, FL
- **Twitter:** @firstduesizeup (355 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/firstdue/ (493 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Public Safety, Government Administration
- **Company Size:** 45% Small-Business, 41% Mid-Market



#### What Are Recent G2 Reviews of First Due?

**"[Comprehensive Fire Department Management Made Easy](https://www.g2.com/survey_responses/first-due-review-12522222)"**

**Rating:** 4.0/5.0 stars
*— Doug R.*

[Read full review](https://www.g2.com/survey_responses/first-due-review-12522222)

---

**"[Effortless and Reliable for Firefighter Operations](https://www.g2.com/survey_responses/first-due-review-12265549)"**

**Rating:** 5.0/5.0 stars
*— Gavin J.*

[Read full review](https://www.g2.com/survey_responses/first-due-review-12265549)

---



### 6. [MEDHOST EDIS](https://www.g2.com/products/medhost-edis/reviews)
Emergency department information system that are simple to use and preferred by hospitals nationwide.


**Average Rating:** 4.3/5.0
**Total Reviews:** 15

**Who Is the Company Behind MEDHOST EDIS?**

- **Seller:** [MEDHOST](https://www.g2.com/sellers/medhost)
- **Year Founded:** 1984
- **HQ Location:** Franklin, TN
- **Twitter:** @MEDHOSTinc (796 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/32798/ (534 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital & Health Care
- **Company Size:** 40% Small-Business, 40% Mid-Market



#### What Are Recent G2 Reviews of MEDHOST EDIS?

**"[Easy to use](https://www.g2.com/survey_responses/medhost-edis-review-12916545)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Hospital & Health Care*

[Read full review](https://www.g2.com/survey_responses/medhost-edis-review-12916545)

---

**"[Best software for anyone in the medical field](https://www.g2.com/survey_responses/medhost-edis-review-9149181)"**

**Rating:** 5.0/5.0 stars
*— january l.*

[Read full review](https://www.g2.com/survey_responses/medhost-edis-review-9149181)

---



### 7. [Aladtec by TCP](https://www.g2.com/products/aladtec-by-tcp/reviews)
Aladtec is a specialized employee scheduling software solution designed specifically for public safety organizations, such as fire departments, police departments, and emergency medical services. This innovative platform streamlines the complex process of scheduling personnel around the clock, allowing agencies to focus on their critical mission of serving the community rather than getting bogged down in administrative tasks. By automating scheduling, Aladtec helps organizations manage their workforce more effectively, ensuring that they have the right number of staff available at all times. The target audience for Aladtec includes public safety administrators, human resources personnel, and operational managers who are responsible for maintaining compliance with labor laws and union agreements while also managing budgets and overtime costs. The software is particularly beneficial for organizations that operate on unique rotation patterns and require adherence to specific staffing policies. By providing a centralized platform for scheduling, Aladtec enhances communication and collaboration among team members, ultimately leading to improved employee satisfaction and retention. Key features of Aladtec include real-time data access, which allows administrators to monitor staffing levels, budget allocations, and overtime usage effectively. This insight is crucial for making informed decisions that can help mitigate unnecessary costs. Additionally, the software offers self-service tools for employees, granting them the flexibility to manage their schedules according to their preferences. This includes the ability to trade shifts, bid for open shifts, and view their schedules at any time, fostering a sense of ownership and accountability among staff. Aladtec stands out in the public safety scheduling software category by providing tailored solutions that align with the specific needs of emergency service organizations. Its focus on compliance tracking and adherence to labor rules helps mitigate risks associated with scheduling errors. Furthermore, the platform’s user-friendly interface ensures that both administrators and employees can navigate the system with ease, enhancing overall productivity. By automating routine scheduling tasks, Aladtec empowers public safety personnel to devote more time to their core responsibilities, ultimately benefiting the communities they serve.


**Average Rating:** 4.5/5.0
**Total Reviews:** 109

**Who Is the Company Behind Aladtec by TCP?**

- **Seller:** [TCP Software](https://www.g2.com/sellers/tcp-software)
- **Company Website:** https://www.tcpsoftware.com/
- **Year Founded:** 1988
- **HQ Location:** Plano, US
- **Twitter:** @tcpsoftware (450 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2644323/ (1,341 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Public Safety, Hospital & Health Care
- **Company Size:** 54% Small-Business, 42% Mid-Market


#### What Are Aladtec by TCP's Pros and Cons?

**Pros:**

- Ease of Use (9 reviews)
- Scheduling Ease (6 reviews)
- Helpful (5 reviews)
- Scheduling (5 reviews)
- Customer Support (4 reviews)

**Cons:**

- Scheduling Issues (3 reviews)
- Shift Management (3 reviews)
- Difficult Setup (2 reviews)
- Learning Curve (2 reviews)
- Mobile App Issues (2 reviews)


### What Do G2 Reviewers Say About Aladtec by TCP?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Aladtec by TCP very **easy to use** , appreciating the responsive tech support and intuitive scheduling features.
- Users find **scheduling ease** with Aladtec invaluable, streamlining complex processes and enhancing overall efficiency.
- Users find Aladtec's **helpful customer support** outstanding, providing clear assistance and efficient solutions for scheduling needs.
- Users value the **efficient scheduling capabilities** of Aladtec, streamlining processes and saving significant time and effort.
- Users praise the **exceptional customer support** of Aladtec, highlighting its helpfulness and responsiveness to inquiries.

**Cons:**

- Users experience **scheduling issues** that hinder their ability to manage shifts effectively and create overtime entries.
- Users find the **shift management limitations** frustrating, especially with scheduling overtime and editing privileges on published schedules.
- Users find the **difficult setup** of Aladtec challenging, requiring time to master its features and processes.
- Users face a **steep learning curve** with Aladtec, requiring time to master its complex features and processes.
- Users find the **mobile app lacks essential features** , limiting its effectiveness compared to the desktop version.

#### What Are Recent G2 Reviews of Aladtec by TCP?

**"[Adaptable Scheduling for FT/PT/Volunteers—A Great Fit for 24/7 Operations](https://www.g2.com/survey_responses/aladtec-by-tcp-review-13086195)"**

**Rating:** 4.5/5.0 stars
*— John F.*

[Read full review](https://www.g2.com/survey_responses/aladtec-by-tcp-review-13086195)

---

**"[Year-Long Manpower Scheduling Made Easy—Anywhere, Anytime](https://www.g2.com/survey_responses/aladtec-by-tcp-review-13087470)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Public Safety*

[Read full review](https://www.g2.com/survey_responses/aladtec-by-tcp-review-13087470)

---



### 8. [ESO EHR](https://www.g2.com/products/eso-ehr/reviews)
ESO Electronic Health Record (EHR) makes it easy to produce quality EMS clinical documentation. Yet it's so advanced, it actually gives you back more data than you put in. Say goodbye to your old ePCR. And say hello to ESO EHR.


**Average Rating:** 4.3/5.0
**Total Reviews:** 20

**Who Is the Company Behind ESO EHR?**

- **Seller:** [ESO](https://www.g2.com/sellers/eso-bed744ca-5233-4d00-b5c1-884939d13f2d)
- **Year Founded:** 2004
- **HQ Location:** Austin, TX
- **Twitter:** @ESO_Solutions (1,409 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/135275/ (805 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Public Safety, Hospital & Health Care
- **Company Size:** 70% Mid-Market, 30% Small-Business



#### What Are Recent G2 Reviews of ESO EHR?

**"[ESO EHR the best I've seen in 43 years for patient reporting/electronic healthcare records for EMS](https://www.g2.com/survey_responses/eso-ehr-review-4126740)"**

**Rating:** 5.0/5.0 stars
*— Ben C.*

[Read full review](https://www.g2.com/survey_responses/eso-ehr-review-4126740)

---

**"[AI-Assisted Narrative That’s Incredibly Easy to Use](https://www.g2.com/survey_responses/eso-ehr-review-13037921)"**

**Rating:** 4.5/5.0 stars
*— Mickel P.*

[Read full review](https://www.g2.com/survey_responses/eso-ehr-review-13037921)

---


#### What Are G2 Users Discussing About ESO EHR?

- [What is ESO system?](https://www.g2.com/discussions/what-is-eso-system)
- [What is ESO Billing software?](https://www.g2.com/discussions/what-is-eso-billing-software)
- [What is ESO EHR?](https://www.g2.com/discussions/what-is-eso-ehr)
- [What are the features of an EHR system?](https://www.g2.com/discussions/eso-ehr-what-are-the-features-of-an-ehr-system)

### 9. [ADSi CAD](https://www.g2.com/products/adsi-cad/reviews)
ADSi's CAD is a computer aided dispatch designed to perform at that same consistent level of proficiency.


**Average Rating:** 4.1/5.0
**Total Reviews:** 7

**Who Is the Company Behind ADSi CAD?**

- **Seller:** [Application Data Systems](https://www.g2.com/sellers/application-data-systems)
- **Year Founded:** 1981
- **HQ Location:** Southaven, US
- **Twitter:** @ADSiSoftware (66 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/adsisoftware (13 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 43% Enterprise, 43% Small-Business



#### What Are Recent G2 Reviews of ADSi CAD?

**"[What's ASCi CAD all about](https://www.g2.com/survey_responses/adsi-cad-review-6543569)"**

**Rating:** 5.0/5.0 stars
*— Akash Kumar S.*

[Read full review](https://www.g2.com/survey_responses/adsi-cad-review-6543569)

---

**"[Proficient performance, Effective Outcome!!](https://www.g2.com/survey_responses/adsi-cad-review-6621988)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Consumer Electronics*

[Read full review](https://www.g2.com/survey_responses/adsi-cad-review-6621988)

---


#### What Are G2 Users Discussing About ADSi CAD?

- [What is ADSi CAD used for?](https://www.g2.com/discussions/what-is-adsi-cad-used-for)

### 10. [emsCharts](https://www.g2.com/products/emscharts/reviews)
emsCharts provides an agency with a true Intranet - a web site dedicated to improving the information management for an organization.


**Average Rating:** 4.2/5.0
**Total Reviews:** 5

**Who Is the Company Behind emsCharts?**

- **Seller:** [ZOLL Data Systems](https://www.g2.com/sellers/zoll-data-systems)
- **HQ Location:** Broomfield, Colorado, United States
- **Twitter:** @zollemsfire (6,304 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/zolldata (240 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 80% Small-Business, 20% Mid-Market



#### What Are Recent G2 Reviews of emsCharts?

**"[Easy to use charting system for EMS](https://www.g2.com/survey_responses/emscharts-review-2602348)"**

**Rating:** 5.0/5.0 stars
*— Boston K.*

[Read full review](https://www.g2.com/survey_responses/emscharts-review-2602348)

---

**"[Simple and effective ePCR system](https://www.g2.com/survey_responses/emscharts-review-1884485)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Hospital & Health Care*

[Read full review](https://www.g2.com/survey_responses/emscharts-review-1884485)

---


#### What Are G2 Users Discussing About emsCharts?

- [What is emsCharts used for?](https://www.g2.com/discussions/what-is-emscharts-used-for)

### 11. [Iamresponding](https://www.g2.com/products/iamresponding/reviews)
Iamresponding is a web based emergency Responder Tracking System that lets you know immediately who is responding to your calls and dispatches, where they are responding, and when they will be responding. This saves critical time, and reduces response times, for fire departments, EMS agencies, SAR and technical rescue teams, and any other incident response teams when responding to emergencies.


**Average Rating:** 4.2/5.0
**Total Reviews:** 10

**Who Is the Company Behind Iamresponding?**

- **Seller:** [iamresponding](https://www.g2.com/sellers/iamresponding)
- **Year Founded:** 2006
- **HQ Location:** DeWitt, New York
- **Twitter:** @IamResponding (1,051 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/iamresponding-com/ (12 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 55% Mid-Market, 45% Small-Business



#### What Are Recent G2 Reviews of Iamresponding?

**"[NFIRS module is fantastic](https://www.g2.com/survey_responses/iamresponding-review-8693915)"**

**Rating:** 4.5/5.0 stars
*— Kauan C.*

[Read full review](https://www.g2.com/survey_responses/iamresponding-review-8693915)

---

**"[Solid Platform for your responding needs.](https://www.g2.com/survey_responses/iamresponding-review-9047702)"**

**Rating:** 4.5/5.0 stars
*— Steven R W.*

[Read full review](https://www.g2.com/survey_responses/iamresponding-review-9047702)

---



### 12. [Traumasoft EMS](https://www.g2.com/products/traumasoft-ems/reviews)
Complete platform for all your EMS agency software needs.


**Average Rating:** 4.3/5.0
**Total Reviews:** 3

**Who Is the Company Behind Traumasoft EMS?**

- **Seller:** [Traumasoft](https://www.g2.com/sellers/traumasoft)
- **Year Founded:** 2006
- **HQ Location:** PORTAGE, US
- **LinkedIn® Page:** https://www.linkedin.com/company/2092613 (55 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of Traumasoft EMS?

**"[Ems dispatcher](https://www.g2.com/survey_responses/traumasoft-ems-review-11070748)"**

**Rating:** 5.0/5.0 stars
*— Johnny T.*

[Read full review](https://www.g2.com/survey_responses/traumasoft-ems-review-11070748)

---

**"[Vice President ](https://www.g2.com/survey_responses/traumasoft-ems-review-1899539)"**

**Rating:** 4.5/5.0 stars
*— Kevin M.*

[Read full review](https://www.g2.com/survey_responses/traumasoft-ems-review-1899539)

---


#### What Are G2 Users Discussing About Traumasoft EMS?

- [What is Traumasoft EMS used for?](https://www.g2.com/discussions/what-is-traumasoft-ems-used-for)

### 13. [eDispatches](https://www.g2.com/products/edispatches/reviews)
eDispatches provides emergency dispatch notification services designed to send users emergent dispatch to their cell by direct phone call, text notification or app notification.


**Average Rating:** 5.0/5.0
**Total Reviews:** 2

**Who Is the Company Behind eDispatches?**

- **Seller:** [eDispatches](https://www.g2.com/sellers/edispatches)
- **HQ Location:** Kinnelon, NJ
- **Twitter:** @eDispatches (448 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 50% Enterprise



#### What Are Recent G2 Reviews of eDispatches?

**"[Easy to use!](https://www.g2.com/survey_responses/edispatches-review-5343145)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Hospitality*

[Read full review](https://www.g2.com/survey_responses/edispatches-review-5343145)

---

**"[Great program!](https://www.g2.com/survey_responses/edispatches-review-4980744)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Hospital & Health Care*

[Read full review](https://www.g2.com/survey_responses/edispatches-review-4980744)

---


#### What Are G2 Users Discussing About eDispatches?

- [What is eDispatches used for?](https://www.g2.com/discussions/what-is-edispatches-used-for)

### 14. [First Responder Support Tools (FiRST)](https://www.g2.com/products/first-responder-support-tools-first/reviews)
FiRST provides responders and emergency managers with critical, mobile, map-based information to support IED and Hazmat incident response. Users can access response data, annotate digital maps, retrieve current weather to orient downwind hazard areas, and assess roadblocks to isolate the area. Used in conjunction with the FiRST Sharing Service (see other side), organizations can share incident GIS data across mobile, Windows PC, and browser-based systems.


**Average Rating:** 4.3/5.0
**Total Reviews:** 2

**Who Is the Company Behind First Responder Support Tools (FiRST)?**

- **Seller:** [FiRST](https://www.g2.com/sellers/first-39b7dc2f-b8a5-4843-9c50-4a0867a2b1e0)
- **Year Founded:** 2004
- **HQ Location:** Albuquerque, US
- **LinkedIn® Page:** http://www.linkedin.com/company/8853 (3,237 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of First Responder Support Tools (FiRST)?

**"[It’s a smart software to stay updated](https://www.g2.com/survey_responses/first-responder-support-tools-first-review-3498952)"**

**Rating:** 4.0/5.0 stars
*— faiza k.*

[Read full review](https://www.g2.com/survey_responses/first-responder-support-tools-first-review-3498952)

---

**"[First Responder Support Tools (FiRST) Review](https://www.g2.com/survey_responses/first-responder-support-tools-first-review-4452071)"**

**Rating:** 4.5/5.0 stars
*— Sonnie S.*

[Read full review](https://www.g2.com/survey_responses/first-responder-support-tools-first-review-4452071)

---



### 15. [HealthCall](https://www.g2.com/products/healthcall/reviews)
Leading Community Paramedicine platform supporting a robust care coordination network that connects patients, providers & paramedics.


**Average Rating:** 3.8/5.0
**Total Reviews:** 2

**Who Is the Company Behind HealthCall?**

- **Seller:** [HealthCall](https://www.g2.com/sellers/healthcall)
- **Year Founded:** 2003
- **HQ Location:** Crown Point, US
- **LinkedIn® Page:** https://www.linkedin.com/company/143290 (35 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Small-Business, 50% Enterprise



#### What Are Recent G2 Reviews of HealthCall?

**"[HealthCall review](https://www.g2.com/survey_responses/healthcall-review-2350661)"**

**Rating:** 4.0/5.0 stars
*— Rakan K.*

[Read full review](https://www.g2.com/survey_responses/healthcall-review-2350661)

---


#### What Are G2 Users Discussing About HealthCall?

- [What is HealthCall used for?](https://www.g2.com/discussions/what-is-healthcall-used-for)

### 16. [Nexgen CAD](https://www.g2.com/products/nexgen-cad/reviews)
Nexgen Public Safety provides the software systems and solutions that police departments, fire departments, and EMS providers need to serve the public.It is a full interactive operations suite integrating CAD, RMS, Mobile AVL, E-Ticket, and E-Commerce software and capabilities with LEAS.


**Average Rating:** 4.3/5.0
**Total Reviews:** 2

**Who Is the Company Behind Nexgen CAD?**

- **Seller:** [Nexgen](https://www.g2.com/sellers/nexgen-ab652ff7-606f-4f23-9183-0f58863b76c7)
- **Year Founded:** 2002
- **HQ Location:** United States
- **Twitter:** @nexgenpss (55 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/17933642 (36 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Nexgen CAD?

**"[Very intuitive and well planned](https://www.g2.com/survey_responses/nexgen-cad-review-660350)"**

**Rating:** 4.0/5.0 stars
*— John J.*

[Read full review](https://www.g2.com/survey_responses/nexgen-cad-review-660350)

---

**"[Nexgen For Police](https://www.g2.com/survey_responses/nexgen-cad-review-6926802)"**

**Rating:** 4.5/5.0 stars
*— Andrew S.*

[Read full review](https://www.g2.com/survey_responses/nexgen-cad-review-6926802)

---


#### What Are G2 Users Discussing About Nexgen CAD?

- [What is Nexgen CAD used for?](https://www.g2.com/discussions/what-is-nexgen-cad-used-for)

### 17. [PoliSys](https://www.g2.com/products/polisys/reviews)
PoliSys is a browser-based platform that includes computer aided dispatch, records management, and mobile computing to help you capture data at the point of incident, have real-time data and queries in the field, and more.


**Average Rating:** 3.5/5.0
**Total Reviews:** 2

**Who Is the Company Behind PoliSys?**

- **Seller:** [Enforsys Systems](https://www.g2.com/sellers/enforsys-systems)
- **Year Founded:** 2000
- **HQ Location:** Millburn, US
- **Twitter:** @Enforsys (96 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/enforsys-inc-public-safety/ (8 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of PoliSys?

**"[Great for combined PD, FD, and EMS dispatch](https://www.g2.com/survey_responses/polisys-review-2605968)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Law Enforcement*

[Read full review](https://www.g2.com/survey_responses/polisys-review-2605968)

---


#### What Are G2 Users Discussing About PoliSys?

- [What is PoliSys used for?](https://www.g2.com/discussions/what-is-polisys-used-for)

### 18. [RIMS Computer Aided Dispatch](https://www.g2.com/products/rims-computer-aided-dispatch/reviews)
RIMS Computer Aided Dispatch give you the ability to perform multiple tasks with one system, with one screen capabilities, detailed in unit and incident status displays, unit status by color, five way location verification and more.


**Average Rating:** 3.8/5.0
**Total Reviews:** 2

**Who Is the Company Behind RIMS Computer Aided Dispatch?**

- **Seller:** [Sun Ridge Systems](https://www.g2.com/sellers/sun-ridge-systems)
- **Year Founded:** 1985
- **HQ Location:** El Dorado Hills, US
- **LinkedIn® Page:** https://www.linkedin.com/company/6238916 (22 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Small-Business, 50% Enterprise



#### What Are Recent G2 Reviews of RIMS Computer Aided Dispatch?

**"[Excellent Computer Aided Dispatch Software](https://www.g2.com/survey_responses/rims-computer-aided-dispatch-review-1532563)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Public Safety*

[Read full review](https://www.g2.com/survey_responses/rims-computer-aided-dispatch-review-1532563)

---


#### What Are G2 Users Discussing About RIMS Computer Aided Dispatch?

- [What is RIMS Computer Aided Dispatch used for?](https://www.g2.com/discussions/what-is-rims-computer-aided-dispatch-used-for)

### 19. [Acuity Public Safety Software](https://www.g2.com/products/acuity-public-safety-software/reviews)
Acuity Public Safety Software is fully multi-juridictional and multi-agency. Its comprehensive security keeps your data safe yet allowing authorized users appropriate access to needed information.


**Average Rating:** 3.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind Acuity Public Safety Software?**

- **Seller:** [Queues Enforth Development](https://www.g2.com/sellers/queues-enforth-development)
- **Year Founded:** 1974
- **HQ Location:** Stoneham, US
- **LinkedIn® Page:** https://www.linkedin.com/company/queues-enforth-development-inc./ (9 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business




#### What Are G2 Users Discussing About Acuity Public Safety Software?

- [What is Acuity Public Safety Software used for?](https://www.g2.com/discussions/acuity-public-safety-software-what-is-acuity-public-safety-software-used-for)
- [What is Acuity Public Safety Software used for?](https://www.g2.com/discussions/what-is-acuity-public-safety-software-used-for)

### 20. [Adashi FirstResponse MDT](https://www.g2.com/products/adashi-firstresponse-mdt/reviews)
Adashi FirstResponse MDT is our enterprise-level emergency response software. The product integrates with dispatch centers, records management systems, and detailed map data to give first responders the information they need, all in one main dashboard. Designed for easy access on a moving vehicle, Adashi FirstResponse MDT helps responders get to incidents quickly and begin managing the emergency effectively.


**Average Rating:** 3.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind Adashi FirstResponse MDT?**

- **Seller:** [Adashi Systems](https://www.g2.com/sellers/adashi-systems)
- **Year Founded:** 1977
- **HQ Location:** Ottawa, CA
- **Twitter:** @ADASHIsystems (284 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/adashisystems (25 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business




#### What Are G2 Users Discussing About Adashi FirstResponse MDT?

- [What is Adashi FirstResponse MDT used for?](https://www.g2.com/discussions/what-is-adashi-firstresponse-mdt-used-for)

### 21. [amii](https://www.g2.com/products/amii/reviews)
amii is a tablet based digital assistant for paramedics, EMTs and other first responders. amii gives you the tools and information you need to deliver best care in the pre-hospital setting, at your fingertips. amii follows your workflow and international best practice to make creating an electronic patient care record effortless. Each deployment of amii is customised to match your service’s clinical practice guidelines, including treatment drugs, dose limits and checklists.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind amii?**

- **Seller:** [Pointing North](https://www.g2.com/sellers/pointing-north)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of amii?

**"[Astounding! I honestly could not be happier with AMII and the team from Pointing North.](https://www.g2.com/survey_responses/amii-review-4394892)"**

**Rating:** 5.0/5.0 stars
*— Scott J.*

[Read full review](https://www.g2.com/survey_responses/amii-review-4394892)

---


#### What Are G2 Users Discussing About amii?

- [What is amii used for?](https://www.g2.com/discussions/what-is-amii-used-for)

### 22. [AngelTrack](https://www.g2.com/products/angeltrack-angeltrack/reviews)
AngelTrack is a cloud-based software platform designed to streamline operations for ambulance services and fire service providers. By integrating critical functions like dispatch, electronic patient care reporting (ePCR), billing, crew scheduling, and fleet management into a single system, AngelTrack eliminates the inefficiencies of using multiple disconnected tools. Its real-time data access and automation capabilities help agencies improve response times, enhance patient care, and simplify administrative workflows. With its fully cloud-based architecture, AngelTrack allows personnel to access the system from any device, whether in the field, at the station, or working remotely. Crew members can efficiently manage schedules, document patient care, and track fleet readiness, while administrators gain real-time oversight of operations. Automated compliance features ensure seamless reporting to state and federal agencies, reducing errors and administrative burdens. Designed for ambulance services, fire departments, NEMT providers and hospitals. AngelTrack supports a wide range of emergency and non-emergency services, including ambulances, wheelchair vans, air medical, and fire suppression units. Its comprehensive feature set, combined with an intuitive interface and continuous updates, empowers agencies to operate more efficiently, stay compliant with industry standards, and focus on delivering lifesaving services to their communities.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind AngelTrack?**

- **Seller:** [AngelTrack](https://www.g2.com/sellers/angeltrack-d497c919-9b34-467a-980f-85ca87ad3d15)
- **Year Founded:** 2012
- **HQ Location:** Tyler, US
- **Twitter:** @AngelTrackSW (1,345 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/angeltrack (10 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of AngelTrack?

**"[Organized ](https://www.g2.com/survey_responses/angeltrack-review-2414278)"**

**Rating:** 4.5/5.0 stars
*— Alberto F.*

[Read full review](https://www.g2.com/survey_responses/angeltrack-review-2414278)

---



### 23. [DispatchBot](https://www.g2.com/products/dispatchbot/reviews)
DispatchBot allows you to streamline your dispatch operations in a web-based application with the ability to accept trips from phones, brokers, and more.


**Average Rating:** 3.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind DispatchBot?**

- **Seller:** [DispatchBot](https://www.g2.com/sellers/dispatchbot)
- **HQ Location:** N/A
- **Twitter:** @DispatchBot (4 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business




#### What Are G2 Users Discussing About DispatchBot?

- [What is DispatchBot used for?](https://www.g2.com/discussions/dispatchbot-what-is-dispatchbot-used-for)
- [What is DispatchBot used for?](https://www.g2.com/discussions/what-is-dispatchbot-used-for)

### 24. [Echo Data Analytics](https://www.g2.com/products/echo-data-analytics/reviews)
Echo Data Analytics specializes in crafting custom, affordable data visualization dashboards that empower EMS and fire organizations to gain comprehensive insights into their incident data and community response. Solutions cover a wide range of operational metrics and allow for lightning-fast performance, giving access to both standard and customized views designed to capture key metrics and data critical to measuring and improving agency performance.


**Average Rating:** 4.9/5.0
**Total Reviews:** 4

**Who Is the Company Behind Echo Data Analytics?**

- **Seller:** [Echo Data Analytics](https://www.g2.com/sellers/echo-data-analytics)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/echo-data-analytics/ (6 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Small-Business, 50% Mid-Market


#### What Are Echo Data Analytics's Pros and Cons?

**Pros:**

- Ease of Use (2 reviews)
- Easy Access (2 reviews)
- Customer Support (1 reviews)
- Customization (1 reviews)
- Ease of Creation (1 reviews)

**Cons:**

- Software Bugs (1 reviews)


### What Do G2 Reviewers Say About Echo Data Analytics?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Echo Data Analytics to be **easy to use** , streamlining data access and enhancing reporting with user-friendly features.
- Users value the **easy access to live incident data** , enhancing efficiency and supporting informed decision-making.
- Users commend the **top-notch customer support** of Echo Data Analytics, valuing their responsiveness and commitment to improvement.
- Users commend the **customization capabilities** of Echo Data Analytics, allowing tailored data interpretation to meet evolving needs.
- Users commend the **ease of creation** in Echo Data Analytics, facilitating tailored data interpretation and formulation adjustments.

**Cons:**

- Users experience **inaccurate data displays** under certain conditions, leading to confusion and reliability concerns.

#### What Are Recent G2 Reviews of Echo Data Analytics?

**"[An analytics that understands the data and how customers want to use it.](https://www.g2.com/survey_responses/echo-data-analytics-review-11724641)"**

**Rating:** 5.0/5.0 stars
*— Joshua K.*

[Read full review](https://www.g2.com/survey_responses/echo-data-analytics-review-11724641)

---

**"[Echo Data Analytics is Amazing!](https://www.g2.com/survey_responses/echo-data-analytics-review-11668797)"**

**Rating:** 5.0/5.0 stars
*— Bethany B.*

[Read full review](https://www.g2.com/survey_responses/echo-data-analytics-review-11668797)

---



### 25. [Emergency Reporting](https://www.g2.com/products/emergency-reporting/reviews)
At Emergency Reporting (ER), our mission is to empower first responders worldwide with fast and easy-to-use technology that provides the data needed to keep themselves and their communities safe. Our Records Management and Reporting Software act as the centralized ecosystem that powers an agency’s entire operation, from training and events to incident reporting and compliance, to real-time analytics and performance feedback through data. As the pioneer in cloud-based EMS and fire software, ER has always been the smarter way forward for the Fire Service while also managing to be the most user-friendly solution available. Since 2003, we’ve proudly supported over 750,000 first responders through this mission worldwide – including DoD/military installations and large entities such as NASA, nuclear power plants, and hospitals. For more information, visit www.emergencyreporting.com.


**Average Rating:** 4.5/5.0
**Total Reviews:** 2

**Who Is the Company Behind Emergency Reporting?**

- **Seller:** [Reporting Systems](https://www.g2.com/sellers/reporting-systems)
- **Year Founded:** 2004
- **HQ Location:** Austin, Texas, United States
- **Twitter:** @EmergencyRep (5,354 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/eso-solutions/ (838 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 67% Small-Business, 33% Mid-Market



#### What Are Recent G2 Reviews of Emergency Reporting?

**"[Great Integrated Incident System - lacking for Inspection Management](https://www.g2.com/survey_responses/emergency-reporting-review-4839159)"**

**Rating:** 4.0/5.0 stars
*— Amy S.*

[Read full review](https://www.g2.com/survey_responses/emergency-reporting-review-4839159)

---

**"[Volunteer Fire Co. Review of Emergency Reporting](https://www.g2.com/survey_responses/emergency-reporting-review-1242437)"**

**Rating:** 5.0/5.0 stars
*— Edward M.*

[Read full review](https://www.g2.com/survey_responses/emergency-reporting-review-1242437)

---


#### What Are G2 Users Discussing About Emergency Reporting?

- [Did ESO buy Emergency Reporting?](https://www.g2.com/discussions/did-eso-buy-emergency-reporting)
- [How do you use an emergency report?](https://www.g2.com/discussions/how-do-you-use-an-emergency-report)
- [Who owns Emergency Reporting?](https://www.g2.com/discussions/who-owns-emergency-reporting)


## What Is Emergency Medical Services Software?

[Public Safety Software](https://www.g2.com/categories/public-safety)

## What Software Categories Are Similar to Emergency Medical Services Software?

- [Fire Department Software](https://www.g2.com/categories/fire-department)