--- title: Everbridge 360 (Critical Event Management) Reviews meta_title: 'Everbridge 360 (Critical Event Management) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 361 reviews by the users' company size, role or industry to find out how Everbridge 360 (Critical Event Management) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 361 scale: '5' date_modified: '2026-08-12' parent_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- # Everbridge 360 (Critical Event Management) Reviews **Vendor:** Everbridge **Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 361 ## About Everbridge 360 (Critical Event Management) Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports ## Everbridge 360 (Critical Event Management) Pros & Cons **What users like:** - Users highlighted the **ease of use** of Everbridge 360, appreciating its straightforward setup and user-friendly interface. (111 reviews) - Users appreciate the **simultaneous alerts** feature of Everbridge 360, enhancing efficiency through a unified dashboard for notifications. (61 reviews) - Users appreciate the **targeted notifications** and **ease of use** , streamlining incident management effectively with Everbridge 360. (57 reviews) - Users value the **robust communication capabilities** of Everbridge 360, ensuring quick and effective messaging during critical events. (51 reviews) - Users value the **simultaneous alerts** from Everbridge 360, enhancing communication and response efficiency during critical events. (50 reviews) - Users value the **ease of communication** with Everbridge 360, facilitating timely alerts during emergencies and enhancing safety. (39 reviews) - Reliability (39 reviews) - Users highlight the **user-friendly interface** of Everbridge 360, enhancing real-time communication and effective risk management. (39 reviews) - Communication Efficiency (38 reviews) - Group Communication (35 reviews) **What users dislike:** - Users face **complexity challenges** with Everbridge 360, requiring significant effort for effective usage and management. (38 reviews) - Users find the **inefficiency** of Everbridge 360's initial setup and complex governance challenging in dynamic environments. (31 reviews) - Users find the **inherent complexity** of Everbridge 360 challenging, affecting setup efficiency and response time in urgent situations. (19 reviews) - Users experience **limited functionality** with Everbridge 360, facing issues with notifications, reporting, and mapping features. (19 reviews) - Users experience **integration issues** with Everbridge 360, complicating the use of its various modules and third-party apps. (18 reviews) - Notification Issues (18 reviews) - Difficult Setup (16 reviews) - Users find the product **expensive** compared to similar software, with many features requiring additional payment. (14 reviews) - Limited Customization (13 reviews) - Difficult Learning (12 reviews) ## Everbridge 360 (Critical Event Management) Reviews ### 1. Excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Direct connection between systems meaning contacts for mass communication are available for use as incident management team members. **What do you dislike about Everbridge 360 (Critical Event Management)?** Our biggest barrier to implementation was assurance that we had focus of planners from all represented teams. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** For our use case, the flow of menus in 360 is helpful. **Official Response from Emily Holtrop:** > Thank you for your review! We’re glad to hear the Everbridge 360 integration and menu flow are supporting your team’s needs. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 2. Excellent critical event communication system with excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Tamim A. | EH&S Manager, IT & Facility Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** We analyzed three solutions for our Critical Event Communication system, and Everbridge won out for their excellent multilingual support features and also the fact that we were not constantly pestered by pushy salespeople. Everbridge provided support at every step of the way, from configuring SSO, to creating custom message templates, and multiple test environments. Pricing for their services is also very competitive. Also, after integration, we were assigned a customer care contact who has provided timely responses to our questions. **What do you dislike about Everbridge 360 (Critical Event Management)?** Although we really like the multilingual support feature, its implementation and usage was not clearly communicated to us in the sales phase. This feature ONLY works for incidents and is not something that's available on the fly. Also, in order to use it, you need to create a template for each language along with any related variables. Additionally, the multilingual feature can only translate a text variable and cannot translate multiple choice dropdowns. For example, if you have a variable that's used to select the reason for an emergency from a drop down list of options, the options cannot be translated automatically. You have to create another variable in the translated language with all the options manually translated. This has been a bit of a pain. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Our company is on an O365 platform and use Teams for communication. We recently had a licensing renewal issue that did not automatically renew all of our licenses which resulted in hundreds of users not being able to access any Office 365 services. We were unable to reach them via email or Teams. This was the triggering event for us to look for a better critical event communication system that offers multiple channels of communication. Everbridge has been the perfect solution for us because it supports multiple email accounts (work, home, etc.), text messages (with local international numbers in most countries), phone calls, etc. It's also cloud-based which makes integration much easier. ### 3. Excellent Product - Ease of Use and Functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Not all of our users are issued an email account. This method of communication makes it extremely easy to contact every employee with a push of a button AND see if they received it. Due to this communication method being out of band, it also blends nicely into any DR scenarios as well. **What do you dislike about Everbridge 360 (Critical Event Management)?** Templates can be a touch confusing at once; but once you've got the hang of them, you'll never go back. We had a bit of difficulting getting new users automatically added into EverBridge, however this was because our HR solution provider refused to play ball. I was able to get around this by integrating the exteremely easy to use EverBridge API into our onboarding solution. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Means of communicating with all employees in the event of a disaster, office closure, or secure out of band in the event of compromise. ### 4. Informative **Rating:** 5.0/5.0 stars **Reviewed by:** Norman C. | Information Security Analyst III, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Love the feasibility of sending critical events to our hospital staff. **What do you dislike about Everbridge 360 (Critical Event Management)?** The only downside is rules and workflows are complex **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Solves the problem of having one essential platform to send emergency alerts. **Official Response from Emily Holtrop:** > Thank you for your review! We're glad Everbridge 360 is helping streamline critical communications with your hospital staff. We appreciate your feedback on workflows and are continuously working to simplify the user experience. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 5. Critical Event Mgmt Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Wholistic view of things happening in one location. **What do you dislike about Everbridge 360 (Critical Event Management)?** Still in the evaluation phase trying to determine if we'll purchase it or not. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** More people have access to send messages (communicate). Easy user interface. **Official Response from Emily Holtrop:** > Thank you for your review! We’re glad to hear you’re finding value in the platform’s visibility and ease of use, and we appreciate you considering Everbridge 360. — The Everbridge Team ### 6. CEM Provides Force Multiplication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Critical Event Management again help you scale your duty of care enterprise wide, no matter how large your team. The simplicity of the UI, the feature rich software, and the scalability provides you with multiple avenues of navigating a critical event. **What do you dislike about Everbridge 360 (Critical Event Management)?** Due to the product being so feature rich, the complexity can be cumbersome at times. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge solves for the issue of communicating and providing actionable intelligence to stakeholders during times of crisis. ### 7. Everbridge convenient and easy-to-use tool for mass notifications **Rating:** 4.5/5.0 stars **Reviewed by:** Omar K. | Business Continuity Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like the ease of use and the ability to send messages by email and in particular the alert that can be initiated in case of interruption is excellent. Especially its capabilities to have a two-way communication channel and record responses in real time. And finally I loved the ease of implementation and that it can be put into operation the same day. **What do you dislike about Everbridge 360 (Critical Event Management)?** The interface is excellent but could be improved and the functions are cluttered and sometimes confusing. They should also improve some aspects of customization. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** This tool is excellent for emergency communication and I would recommend it to anyone. It is very useful, especially for threat alerts. We have a two-way channel that speeds up responses times and works quickly and efficiently. ### 8. Happy Customer **Rating:** 4.5/5.0 stars **Reviewed by:** Tracy K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge Mass Notification is a quick, reliable way to get information out to a large number of people in a timely manner. The system has a ton of functionality to be able to meet a number of different needs and is extremely user-friendly for both admins and users. Customer support and online resources are also top-notch. **What do you dislike about Everbridge 360 (Critical Event Management)?** We struggle with maintaining some of the legacy data and settings in the system. It would be nice to have additional ability to export settings for review, for example, a fulll export of all templates and assoiated groups to each template. Would like to see an easy way to pull a list of new subscribers, similar to the unsubscribe report. To build in custom reports, it is difficult to sort by date because of the date/month/year format. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We use Everbridge Mass Notification as a community notification tool. Community subscribers can opt-in to recieve munnicipal & industrial notices for emergencies and other important community information. With the transition away from traditional radio and television suscriptions, as well as inability for Canadian media outlets to be able to share news on social media, Everbridge is the best way for our local municipalities to get critical information directly into the hands of community members. **Official Response from Samantha Brown:** > We're glad to hear that you find Everbridge Mass Notification quick, reliable, and user-friendly. We appreciate your feedback about the struggle with maintaining legacy data and settings, and we will take it into consideration for future improvements. ### 9. comprehensive value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Ability to quickly and readily communicate across the enterprise and being able to target contacts quickly and easily **What do you dislike about Everbridge 360 (Critical Event Management)?** Lack of granularity on permissions on the platform. We don't have the ability to eliminate access to features and still allow other critical info **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Allows us to contact our users quickly and easily keeping them informed ### 10. Everbridge optimizes our communication during emergencies and improves response times **Rating:** 3.5/5.0 stars **Reviewed by:** Rameez K. | Compliance and Risk Management Officer, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like how ease of use stands out with Everbridge Mass Notification. The system’s interface is uncomplicated, making it easy to set up alerts without any fuss. The implementation process was very smooth, seamlessly integrating with our existing frameworks. The number of features, such as custom alerting and auto notifications, has greatly enhanced our ability to respond to emergencies rapidly and efficiently. This has significantly boosted our overall interaction during emergencies. **What do you dislike about Everbridge 360 (Critical Event Management)?** The first problem that can be attributed to Everbridge Mass Notification is the poor tracking in terms of alert delivery status. When there is no detailed feedback, one cannot be very sure if the alerts have been received and if appropriate actions have been taken. Also, although the interface is easy to use, some of the features are not very easy to configure especially the complex alerts have taken a lot of time to be configured. This has led to time lapses in the communication processes and poor efficiency in responding to the messages. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Again, Everbridge Mass Notification brings the solution to a critical issue of disseminating urgent information as much as possible. It also enables the organization to issue alerts to large audiences in cases of emergencies thus enhancing emergency response times and co-ordinate proactive efforts. It has helped in case of our communications to ensure that all the stakeholders are informed on time. In this way, the goals have improved the general effectiveness and readiness levels, which has helped in the handling of emergencies. ### 11. Everbridge Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge provides an intuitive platform enabling mass notification for stakeholders during critical events. **What do you dislike about Everbridge 360 (Critical Event Management)?** The Everbridge system doesn not allow escalation of entire task list, only individual tasks within a list. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Communication is always an area companies can improve and Everbridge allows for streamlined notification and management during aviation disaster response. ### 12. Excellent mass notificacion software easy to implement and use **Rating:** 5.0/5.0 stars **Reviewed by:** Emgre N. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge is an excellent scalable product with easy to use features and once implemented we can make modifications and get it up and running on day one especially the support team is excellent and through a call gives us the demo. I like the sending of alerts, the backed management and that the user interface is well built and allows us to take full advantage of the platform. **What do you dislike about Everbridge 360 (Critical Event Management)?** I have not had any problems. And I hope and aspire not to have any in the future. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** This product is excellent mainly because it is a well built and easy to use tool for mass notifications, emergency notifications, tracking information and its good dhasboard allows us to ahve all the information in one place. ### 13. Great monitoring tool for assets and contacts. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** The communications tab- the ability to adjust who receives notifications. **What do you dislike about Everbridge 360 (Critical Event Management)?** My organization has found consistent bugs, which have been reported. Additionally, minor changes have been made in the past with no communication of such changes. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Compared to incidents, our organization highly benefits from the ability to adjust recipients. ### 14. Simplifying emergency alerts with multi-channel messaging is finally real with this software **Rating:** 3.5/5.0 stars **Reviewed by:** Marie C. | Emergency Management Coordinator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** It is so simple to use Everbridge Mass Notification, specifically if it is incorporated with our CRM program. It has simplified our communication process because I can easily relay alerts and updates to the team and clients. These numerous features, such as the ability to send messages to multiple channels, make certain that our messages are delivered. The integration of these two has actually helped in enhancing our emergency communication and this is very vital in any business. **What do you dislike about Everbridge 360 (Critical Event Management)?** One potential disadvantage of the Everbridge Mass Notification was the relative difficulty of implementing the system in the first place. It also took a lot of time and some of our work was held up while we set up the appropriate configurations. Although the software is relatively easy to use after this phase, this first stage may pose a problem. Also, customer support could be slow sometimes to respond especially when an urgent matter is at hand. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge Mass Notification system has made a significant difference in enhancing communication during emergencies. I have seen it enhance our crisis communication by providing a platform through which we can disseminate alerts within a short time. This tool is effective in avoiding misunderstandings and promotes awareness which is critical in safety and cooperation. They are useful when it comes to improving the response of the team and general preparedness which makes it a valuable asset to the organization. ### 15. Tool offering functions for emergency notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Cesar B. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like it because it provides extensive features and allows for communication and is incredibly easy to use to send messages, it also uses email and can streamline different types of roles and offers good functionality for team contact and emergency notifications and all in real time. **What do you dislike about Everbridge 360 (Critical Event Management)?** The form of notifaction and the reporting section should be improved. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It improves communication and is a solid provider of mass notifcations. We use it in an organized way to notify based on mapping and it is excellent and consistent, which benefits us in solving all kinds of emergency communication problems and we are extremely satisfied. ### 16. Everbridge Review **Rating:** 5.0/5.0 stars **Reviewed by:** Cassie C. | Emergency Management Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Easy to alert thousands of our employees quickly and safely. As well as assure key stakeholders have received the alert. **What do you dislike about Everbridge 360 (Critical Event Management)?** We sometimes have issues with people initiating the wrong alert. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Communication ### 17. Everbridge perfect product for emergency communication **Rating:** 5.0/5.0 stars **Reviewed by:** Jose B. | IT Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that it is robust in its functionality with good reach and provides the necessary capabilities for communication and logging of responses all in real time. It is also excellent how easy it was to implement and I love the features to be able to send notifications. **What do you dislike about Everbridge 360 (Critical Event Management)?** It has improved a lot because the problems have been solved. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It is incredibly easy to use and beneficial because of its capabilities for emergency notifications, improved communication, initial alerts and alert boosting. All of this is possible because Everbridge acts naturally and manage to solve most of our problems. ### 18. Top performance platform for incident alert and smartphone notification **Rating:** 4.5/5.0 stars **Reviewed by:** Sulaiman K. | IT Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I use Everbridge Mass Notification as an aid to manage and inform users on our workplace vacinity for emergency incident that they must know and taking a proper precaution. Great library of message template to draft a notification message based on the event, and distribute it to a specifict users group or list. For the software design itself, I like te dashboard flexibility to customized user interface and find tools to build report on incident data. **What do you dislike about Everbridge 360 (Critical Event Management)?** I want this platform to go bigger and add more feature that will help to create more detailed report on incident and emergency event. It will help me to reduce administration work on the platform. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** This platform is the best to manage and sending notification in real-time to workers and people on the workplace because it work well in managing alert message, communication with recipient and record recipient respond on the alert that they get. ### 19. Easy to use and effective tool especially for mass notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo F. | Business Systems Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like this tool for its good functionalities to send mass messages to different groups in our organization. I like how easy it is to use because of its good intuitive user interface and its comparison with other Everbridge products is superior. **What do you dislike about Everbridge 360 (Critical Event Management)?** Since I have been using Everbridge I admit that it sometimes gives problems when disconnecting the models from each other. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It is widely used especially for emergency notifications, in this environment it is nice for its powerful functions, especially in the emergency notification process and its real-time alerts. ### 20. Easy to deploy and use software with great features **Rating:** 5.0/5.0 stars **Reviewed by:** Alaa Z. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** What I like most is the ease of use and that it offers personalized messages and that the templates are excellent. I also love the flexible and intuitive user interface and that it has courses and lots of materials to learn how to use some of its features. Finally, I love the ability to collect incident data and the multi-channel communication. **What do you dislike about Everbridge 360 (Critical Event Management)?** I had some problems in the mapping functions and also the reports are limited. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** This tool is great for its notifications and works very well maintaining a good workflow with campaigns, personalized messages, two-way communication and is easy to use and learn, which has been beneficial. ### 21. Very useful information **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** We haven't switched to 360 yet, but just turning it on for myself I can appreciate the ease of use. **What do you dislike about Everbridge 360 (Critical Event Management)?** All the questions from our agency users. The system itself still performs as intended but seems that some changes are too drastic for long time users. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** All communication in one place. Helps multiple departments navigate the platform. ### 22. Everbridge **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge is an easy application to use for emergency notifications in comparison to others previously utilized. **What do you dislike about Everbridge 360 (Critical Event Management)?** There can be integration issues but I havenfound there are some alternatives. We attempt to keep things streamlined for easy transitioning. There are unique GSOCs that have different uses for the application. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It is solving the issue of uses two separate notification systems. Integration to one. ### 23. Since we use this tool communication in our company is very effective **Rating:** 4.5/5.0 stars **Reviewed by:** Arthur T. | Customer Service Manager, Civil Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Valuable module of the Everbridge Mass Notification is effective analytics and reporting options. This makes it easier for us to gauge the success of our communications and even base decisions on the results we are getting. The number of features including the workflow automation and multi channel broadcasting also brings a lot of utility. The use of these tools has helped in enhancing the efficiency and effectiveness of the various communication strategies. This important designation is underlined not only by the use of the application in ordinary work but also in emergency situations. **What do you dislike about Everbridge 360 (Critical Event Management)?** The major Everbridge Mass Notification disadvantage is that it has a sometimes ragged graphical user interface. Sometimes some menus are complex, and this slows our operation especially at peak seasons. This inefficiency is more so felt where time is an important factor towards completion of the process. Secondly, setting up the framework was quite cumbersome and took a lot of time. However, it is necessary to note that all these problems do exist, but the overall gains exceed the losses and the experience which users get can and should be much better. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The implication of the Everbridge Mass Notification system has significantly improved our abilities to disseminate important information quickly. It deals with the slow notification problem by ensuring that all the necessary notifications will be delivered immediately. This has helped in enhancing our ability in handling emergencies and also our cooperation which is has a positive impact on the team. The reliability of the software enables us focus on core business functions without worrying whether communication is well handled. It has helped transform the way we operate and the safety that is accorded to us in the process. ### 24. Ticks all my need for emergency incident communication **Rating:** 4.5/5.0 stars **Reviewed by:** Hakim I. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Gives user an easy access to emergency broadcast or notification to regularly updated on the current emergency situation. Give a platform for user to have direct communication with administration to update their status. **What do you dislike about Everbridge 360 (Critical Event Management)?** Reliable mass notification platform, but complex to configure or adding third-party integration to work with the platform. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Distibute real-time emergency notification to worker to their personal device. Updating current situation every 30 minutes to worker until the situation is resolve. ### 25. Everbridge Mass Notification review on this perfect product for emergency communications **Rating:** 5.0/5.0 stars **Reviewed by:** Johan C. | Data analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like it because it offers a good space with capabilities that are easy to learn and get up and running in no time, as well as the template function and the process of tracking and alerting users. **What do you dislike about Everbridge 360 (Critical Event Management)?** So far it is excellent and I have no faults. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** An all-in-one solution that it really great for broadcast messaging and is easy to use because multiple messaging programs are easy to manage and this product is unique in getting it rigth. ### 26. Summit Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Very helpful when communicating to all employees of the company **What do you dislike about Everbridge 360 (Critical Event Management)?** The limitations in customization when launching a incident. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Sending and tracking mass communication ### 27. An extremely useful tool that is easy to implement and has a professional look **Rating:** 5.0/5.0 stars **Reviewed by:** Gao H. | Operational risk and strategy, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** What I liked most about Everbridge is it ability to communicate with people quickly and its interface looks great with a professional look and feel and is very powerful for emergency notifications and I loved the mobility in their system. **What do you dislike about Everbridge 360 (Critical Event Management)?** I could say that the cost is very high compared to other products. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I use this tool often in emergency situations so that we can communicate quickly with out colleagues and manage the crisis as a team without problems. ### 28. Our company improved safety and coordination in many emergencies **Rating:** 3.5/5.0 stars **Reviewed by:** Simion E. | Emergency management director, Pharmaceuticals, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Among a lot of characteristic, the emergency response feature perhaps is one of the most noteworthy of the Everbridge Mass Notification. It produces real time alerts about important events and pushes them through all the available channels, thereby allowing for the timely delivery of essential information to the team and shareholders. Its compatibility with our communication systems increases our resilience in emergencies, and thus, is a very valuable tool for the safety of all parties concerned that are engaged in the processes. **What do you dislike about Everbridge 360 (Critical Event Management)?** The main disadvantage of Everbridge Mass Notification is that this application has limited options to configure a message and its sending time. At times, it poses constraints to how we can define the notification for specific occurrences or for specific recipients thus reducing the general effectiveness of notifications sent. In a fairly atypical event recently, due to the lack of choices that allowed for the selection from individual messages I received generic messages which raised confusion and elicited late responses, which in turn proved to be ineffective in allowing me to respond efficiently. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge Mass Notification can address how we handle these communication challenges by providing a central notification system. It makes certain that all workers get the correct information in time fostering a good emergency response system. This reduces confusion, and has enhanced the safety of the staff especially those who work from other locations since they receive instant update. Specifically in dealing with contingencies, the software has helped enhance communication and continuity in critical conditions to make sure we are all on the same page. ### 29. Definitely the best tool for notifying large groups **Rating:** 5.0/5.0 stars **Reviewed by:** Jean F. | Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like Everbridge because it has an excellent system that notifies emergency contacts when necessary. I also especially like the security related alerts and also that it can record for phone call messages. **What do you dislike about Everbridge 360 (Critical Event Management)?** The implementation was not as easy as I thought and the learning curve is not the best. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** This tool is efficient, easy to use and its emergency notification system is excellent and intuitive and anyone who understands how it works is really great at notifying large groups with alerts. ### 30. Good easy to use system with good capabilities for mass notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Preedanuch P. | Application Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** This product is excellent and extremely useful. I like the good communication, the experience with the support team and the notifications and incidents and that it can be easily managed with a few clicks. I also like that it always works efficiently and that there are no glitches. **What do you dislike about Everbridge 360 (Critical Event Management)?** It requires greater flexibility and its implementation can be somewhat complicated. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Currently wth Everbridge everything is going very well because it allows us to improve communication with colleagues, emergency notifications and is excellent for our organization. ### 31. Everbridge the best emergency management tool with multiple useful functions **Rating:** 5.0/5.0 stars **Reviewed by:** Concetto B. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** It is easy to use and the support team is friendly. It also integrates with other functions to process bulk messages and the web experience is very efficient. On the other hand, I like its template creation capabilities and flexible interface. **What do you dislike about Everbridge 360 (Critical Event Management)?** I had some issues with the test alerts, but everything was resolved with the support team. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It is used for different reasons, mostly for emergency notifications and also used as a smart alert and everything is excellent. ### 32. Everbridge is an exceptional tool with many excellent features for emergency communications **Rating:** 5.0/5.0 stars **Reviewed by:** Filippo M. | Developer, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** What I like about this product is that it is integrated with many functions for local emergencies, I also like to transmit messages using the templates functions and we save a lot of time and the price is low compared to competitors. **What do you dislike about Everbridge 360 (Critical Event Management)?** The experience is great, but sometimes there are syncronization problems. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We use Everbridge to transmit messages such as emergency notifications, mass messaging and during its use everything has been totally positive so far. ### 33. Security Chief **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** VCC, and the ability to send mass communication **What do you dislike about Everbridge 360 (Critical Event Management)?** It can't be difficult to operate if you're not familiar with it. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Critical incident management, business continuity, and mass communication. It benefits us that it handles these areas for us. ### 34. A complicated and complex tool but extremely customizable **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** There are many different options so you can make it truly what you want. **What do you dislike about Everbridge 360 (Critical Event Management)?** On the flip side, there are so many different options and features of the tool, it can be difficult to master as a small team, and also hard t train others on using it. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Being able to communicate with all employees who have a certain facility address linked to their profile. ### 35. My experience with Everbridge was completely positive due to its easy-to-use features **Rating:** 5.0/5.0 stars **Reviewed by:** Virginie G. | Digital Learning Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like this product more and more because it is easy to use for crisis management, it integrates easily into our system and contains many options, it is easy to use for mass notifications and everything in general is positive. **What do you dislike about Everbridge 360 (Critical Event Management)?** Sometimes I see some flexibility issues and that the panel is not so intuitive. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It has been beneficial because it helps us with constant communication, emergency notifications, covers emergency alerts and everything is great so far. ### 36. Everbridge Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I really like Everbridge Connector for its ease of use and efficiency amongst our departments. The Connector simplifies the process of sending notifications to our staff and offers post-incident reporting to help us better track staff accountability. We also appreciate the customizable features, for example customizing template notifications. It makes the process of finding a notification during an emergency quick and allows us to manage the specific needs of our large organization. Overall, Everbridge has been a valuble tool for enhancing our communication and incident response capabilities during emergencies. **What do you dislike about Everbridge 360 (Critical Event Management)?** We sometimes experience a lag with using the Everbridge Connector but our other option would be to log into Everbridge Web to send a notification which works just as fine. Our internal team would benefit from additional Everbridge training opportunities. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Improving internal communication within our team is essential for effective business continuity. It is vital for our crisis response teams to be proficient in quickly disseminating notifications and updates during emergency situations. **Official Response from Samantha Brown:** > We're pleased to hear that Everbridge has been a valuable tool for enhancing your communication and incident response capabilities during emergencies. We strive to continually improve our services and will consider your feedback on the lag with Everbridge Connector and the need for additional training opportunities. ### 37. Everbridge solid tool with good capabilities easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus G. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I especially like the ease of use and that it allows you to communicate through the ManageBridge app. It is also very to use and alerts members and saves time and can easily send first line messages about incidents and is excellent. **What do you dislike about Everbridge 360 (Critical Event Management)?** Storage installation problems and difficulty registering. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It is used for emergency notification, as well as a continuity tool and for tracking information other than alerts and other information. ### 38. Comprehensive Application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2022 **What do you like best about Everbridge 360 (Critical Event Management)?** The vast diversity of the software program. It is fairly easy to understand and use for basic uses. There are so many settings that can be applied and at multiple levels as well. **What do you dislike about Everbridge 360 (Critical Event Management)?** Documentation is very weak. There are no examples of how one might set things up. Our environment is complex with 17 organizations and coordinating data/settings across all of them is difficult. **Recommendations to others considering Everbridge 360 (Critical Event Management):** This is an excellent tool for all types of notifications. It appears to be a very diverse application with many legs to it that could even be used in an environment tracking emergencies, like accidents, police calls, etc. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We have a variety of uses presently from notifying students and faculty of weather delays or closures at various campuses to emergency notices of fires, water issues, etc. in a particular building or area of campus to student notifications of grant awards. ### 39. Love Everbridge **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I appreciate all of the different tools I can use door handling incidents. **What do you dislike about Everbridge 360 (Critical Event Management)?** Would like to have more icons to place in VCC, more than just annotations. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Visual display of assets with contextual overlays allows for better decision making. ### 40. Reliable and Effective Mass Notification Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** The user interface is easy to follow and operate. My organization uses Everbridge for both IT and HR (Health and Safety) alerts and we are satisfied. The email integration feature that provides automatic notfifications based on our established templates for our monitoring tools as been extremely useful. **What do you dislike about Everbridge 360 (Critical Event Management)?** Honestly, I really don't have any complaints nor have I received any from my partners within the organization otherwise we would've decided not to recently renew. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We're ensuring that IT incident resolvers are being notified to mitigate IT incident calls and we have the capability to expand the notification further as necessary for the organization. On the HR alerting side of things, Everbridge's mass notification is supplementing our ability to communicate with our employees in a timely matter while also being able to receive survey responses on their overall status. **Official Response from Samantha Brown:** > It's great to hear that Everbridge Mass Notification is helping your organization ensure timely communication for IT incident resolution and HR alerts, as well as providing the capability to expand notifications as necessary. ### 41. Trustworthy and amazing support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** We use this solution daily and worldwide and they provide great support, we've been scaling a lot recently and their service always kept the pace. Backend integration work very well and the UI is easy to use. **What do you dislike about Everbridge 360 (Critical Event Management)?** Contacting support sometimes takes too long to respond to enquiries and the handover between different account manager did not work greatly. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We can easily reach out to customers when there is a demand response event and we need to quickly inform users to modify their energy usage with short notice ### 42. Easy to use and learn tool for instant notification and two-way communication **Rating:** 5.0/5.0 stars **Reviewed by:** Maria B. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like Everbridge because its easy to install and offers mass notification features and recognition capabilities. I also like to track issues and collect data. **What do you dislike about Everbridge 360 (Critical Event Management)?** The cost is very high but the rest of the platform works well. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** This software is often used in emergent and critical situations for notifications, contact management and solves our data problems and is working well for now. ### 43. Great tool with a lot of features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** The single plane of glass, and the updated UI **What do you dislike about Everbridge 360 (Critical Event Management)?** There’s a lot to implement and not enough time **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Real time notifying us with an asset overlay ### 44. Great for all size communities **Rating:** 5.0/5.0 stars **Reviewed by:** Edgar R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I had the opportunity to work and test some different mass notification systems, and by far, Everbridge is the most user-friendly and easy to navigate. Some industries do not use mass notification systems on a regular basis; unless you are in emergency or risk management, the normal uses would be for the what-if of your organization or for an emergency. Everbridge makes it easy to pick and send a message. Also, customer support is another excellent point that Everbridge excels at. Instead of dealing with a vendor, you are going directly to Everbridge and knowledgeable people. Finally, they are willing to work with small rural communities on implementation and pricing. **What do you dislike about Everbridge 360 (Critical Event Management)?** Some services or features are optional at an additional cost. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge allows us to reach our constituents in one platform in multiple ways. ### 45. Good Medical Messaging App **Rating:** 4.0/5.0 stars **Reviewed by:** Adam K. | Consultant, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Able to easily share medical related documents like x-ray images, mri report, text file. **What do you dislike about Everbridge 360 (Critical Event Management)?** Not found any bug or lack of features yet! **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We were able to store patient medical history, and that is on the cloud and secure. Also useful in analysis. ### 46. Lots of options and great customer service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Lots of options and features that are customizable. Excellent learning tools and progams for self learning and great customer service when I can't find the answers on my own. **What do you dislike about Everbridge 360 (Critical Event Management)?** The terms and roles can be confusing and take a while to understand. When editing specific content, there can be a lot of layers to access the location of the change and sometimes multiple locations that need to bechanged, but again in different locations. Inconsistent with save reminders before exiting a screen, sometimes there is a prompt, other times there are no prompts and can result in loosing work. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Emergency notifications to public from both municipal and industrial sites Emergency notifications to first responders in the area **Official Response from Samantha Brown:** > We're glad to hear that you appreciate our customizable options, learning tools, and great customer service. We understand the challenges with terms and roles, as well as the editing process, and we're continuously working to improve user experience. Thank you for your feedback. ### 47. A very capable system that is easy to use and maintain. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** It's ease of use, it's many capabilities to notify people and it is always improving. Excellent customer support and service. **What do you dislike about Everbridge 360 (Critical Event Management)?** Getting buy-in from the business is a time consuming task and should not be under estimated and it does need to be kept up to date for it to be useful. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It allows us to reach individual offices or every member of staff using multiple communication channels. ### 48. Confusing at first but overall worked out. **Rating:** 3.5/5.0 stars **Reviewed by:** Jose C. | VP, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Technology should be user-friendly for my team. **What do you dislike about Everbridge 360 (Critical Event Management)?** The duration required to initiate the implementation process. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Connecting to all my staff through multiple methods. ### 49. Account Admin **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** It alerts our company of events instantly via mutiple forms of communications. Our onboarding was quick and seamless. We have many events on our campuses so we use the application very frequently. Integrating our HR software to update contacts with new employees was pretty straight forward due to the customer support that was provided during our Onboarding phase. Previously our form of communicating incidents took really long and were via email's and building walkie talkies. Now all staff is alerted via work and personal cell phones in addition to email notifications. I especially love how inclusive it is, there's an option to call staff memeber and deliver audio messages in addition to written messages. **What do you dislike about Everbridge 360 (Critical Event Management)?** The turn around time for communicating with Everbridge help desk was slow after onboarding. Our Admins were constantly getting locked out of there accounts and weren't able to reset passwords for a while. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It helps spread information about critical events to help with personal safety and business continuity. ### 50. Robust tools for mass incident notification **Rating:** 4.5/5.0 stars **Reviewed by:** Kinfe N. | Information Technology Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that Everbridge Mass Notification offers reliable features to send mass notification to users smartphone in the event of emergency incident like terrorism or natural disaster. User also can choose to receive it on email or SMS services. **What do you dislike about Everbridge 360 (Critical Event Management)?** Weak documentation on guideline and guidance. I need to contact customer support for some of the implementation process. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge help me to get instant notification of emergency event changes around me. It help me to get the latest notification in real time and quickly responding to the information. ## Everbridge 360 (Critical Event Management) Discussions - [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) - 1 comment - [What is the purpose of mass notification system?](https://www.g2.com/discussions/what-is-the-purpose-of-mass-notification-system) - 2 comments - [View Everbridge 360 (Critical Event Management) pricing details and edition comparison](https://www.g2.com/products/everbridge-360-critical-event-management/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A18%3A26+-0500&secure%5Bsession_id%5D=9d209a4a-b1db-458c-b24d-987fbf2fe4f4&secure%5Btoken%5D=bd9d205074e93e68556f51427f605f1ab4d424424d7582839516a39384ff45e2&format=llm_user) ## Everbridge 360 (Critical Event Management) Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 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[Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Everbridge 360 (Critical Event Management) Features **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Additional Functionality** - Incident Management - Real-Time Monitoring - Evidence Management - Risk Alerts - Reporting & Statistics - Third-Party Integrations - Workflow Management - Risk Analysis - Sarbanes-Oxley Compliance - Single Sign On - Compliance Management - Policy Management - Real-Time Reporting - Audit Trail - Assessment Management - HIPAA Compliant - Operational Risk Management - Document Storage - Enterprise Risk Management - Data Visualization - Configurable Workflow - Vendor Management - IT Risk Management - User Management - Issue Management - Internal Controls Management - AI Copilot - Environmental Compliance - Customizable Reports - Data Import/Export - Risk Management - API - Document Management - Risk Assessment - Activity Dashboard - Task Management - Audit Management - Generative AI - Governance - Corrective and Preventive Actions (CAPA) - Alerts/Notifications - FDA Compliance - Secure Data Storage - Approval Process Control - Version Control **Collaboration** - Modules - Scheduling - Reporting **Emergency Response** - Computer Aided Dispatch - Geospatial Mapping - Collaborative Response **Safety** - Drills - Compliance Management - Care Plan Management - Assessment Management - Document Management - Incident Management - Forms Management - Audit Management - Case Management - Inspection Management - Insurance Management - Inventory Management - Task Management - Employee Management - Training Management - Training Record Management - Workflow Management **Surveying & Feedback** - Form Creation - Sentiment Analysis - Data Visualization - Idea Submissions **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates - Policy Management **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Prevention & Preparation** - Scenario Planning - Document Database - Equipment Management - Threat Monitoring **Operational Risk Management** - Operational Risk Methodology - Operational Risk Classification - Operational Risk Identification **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Data Management** - Patient Care Report / Clinical Documentation - Performance Reporting - Workers Comp Injury Reports **Communications** - Multichannel Sync - Video Broadcasting - Website Design **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Execution** - Action Management - Emergency Notifications - Workflows - Vulnerability Management - Task Management - Compliance Management - Incident Management - Document Management - Alerts/Notifications - Workflow Management **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Response** - Mass Alerts and Notifications - Geolocation - Automated Workflows - Incident Dashboard - Third-Party Data Mining - Collaboration Tools **Business Resilience** - Business Continuity - Compliance Management - Incident Management - Policy Management **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Business Operations** - Billing - Employee Management - Communication Management - Training Management - Shift Management - Fleet Management - Claims Management - Instructor Management - Availability Management - Timesheet Management - Compliance Management - Fuel Management - Patient Records Management **Audit and Inspections** - Templates - Workflows **Administration** - Payment Processing - Reporting - Dashboards **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Recovery** - Auditing & Compliance - Incident Mapping - Post-Event Analysis - Cost Management - Document Sharing **Additional Functionality** - Availability Indicator - For First Responders - Document Storage - Third-Party Integrations - Electronic Signature - Reporting & Statistics - Controlled Substance Tracking - Refusal Statements - Scheduling - Dispatch Monitoring - API - NEMSIS Compliance - Point-of-Service Data - Self Serve Sign-up - Mobile Access - Alerts/Escalation - Billing & Invoicing - Overtime Calculation - For Medical Purposes - Equipment Tracking - Offline Access - GPS - Shift-End Alerts - EMS Service Roles Time Clock - AI Copilot - Vehicle Maintenance - Employee Certification - Generative AI - Complaint Monitoring - Activity Dashboard - Data Import/Export - Event Calendar - SOG/Protocol Control - Routing **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security **Training** - Content - Best Practices **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools **Integration** - Integrated Risk Management - Disaster Recovery - EMNS - Vendor Risk Management **Generative AI** - AI Tasks **Reporting** - Root Cause Analysis - OSHA Compliance - Trend Analysis - OSHA Recordkeeping **Generative AI** - AI Text Generation - Generative AI **Artificial Intelligence** - Heat maps - NLP Insights - Internet of Things (IoT) - Video analysis - Predictive - Monitoring - Health Monitoring **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning - AI/Machine Learning - Scenario Planning **Additional Functionality** - Personnel Drug Testing - Scheduling - AI Copilot - Third-Party Integrations - Health Risk Assessment - Activity Dashboard - Generative AI - Health Record Access - Reporting/Analytics - Incident Reporting - Immunization & Allergy Tracking - Appointment Scheduling - Employee Database - Progress Tracking - Incident Response Checklists - API - Status Tracking - Customizable Forms - Reporting & Statistics - Audit Trail - Quality Control - Mobile Alerts - Task Scheduling - Data Import/Export - Access Controls/Permissions - Alerts/Notifications - Customizable Fields - Document Storage - Reminders - Activity Tracking - Risk Alerts - Role-Based Permissions - Customizable Reports - Offline Access - Version Control - Collaboration Tools - Real-Time Data - Real-Time Updates - Risk Assessment - Real-Time Notifications - Data Visualization - Real-Time Reporting - Accident Investigation **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Additional Functionality** - Secure Data Storage - Activity Dashboard - Third-Party Integrations - "What If" Scenarios - Incident Response Checklists - Reporting & Statistics - Risk Assessment - Multi-Channel Communication - AI Copilot - Business Continuity Exercising - Monitoring - Plan Development **Agentic AI - Operational Risk Management** - Proactive Assistance **Additional Functionality** - Scenario Planning - Activity Tracking - Prioritization - Audit Trail - Risk Scoring - Approval Process Control - Customizable Reports - Predictive Analytics - AI Copilot - Alerts/Notifications - Dashboard - Data Visualization - Risk Reporting - Version Control - Risk Assessment - Reminders - Risk Analysis - Real-Time Reporting - Corrective and Preventive Actions (CAPA) - API ## Top Everbridge 360 (Critical Event Management) Alternatives - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (567 reviews) - [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) - 4.7/5.0 (96 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews)