Andrey T.
AT
Andrey T.
Small-Business (50 or fewer emp.)
"Great onboarding tool"
5/5
What do you like best about EverAfter?

very user friendly. Great gives us tons of insights Review collected by and hosted on G2.com.

What do you dislike about EverAfter?

Nothing so far. We will likely be adding this to our app Review collected by and hosted on G2.com.

Subhash M.
SM
Subhash M.
Implementation Manager
Mid-Market (51-1000 emp.)
"Best Project Management Tool"
5/5
What do you like best about EverAfter?

It's UI, Insight and tracking mechanism. Review collected by and hosted on G2.com.

What do you dislike about EverAfter?

Support function is bit slow for the response. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Seemless and fun !"
4.5/5
What do you like best about EverAfter?

The flexibility and power of how it help us engage with our customer !

Lot of possibility to create amazing customer portal ! Review collected by and hosted on G2.com.

What do you dislike about EverAfter?

Security data access need to be resolved ! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Streamlining Task Management and Enhancing Customer Engagement"
4/5
What do you like best about EverAfter?

I truly appreciate EverAfter's capability to tailor customers' onboarding journey, fostering a seamless, engaging, objective, and streamlined process. Review collected by and hosted on G2.com.

What do you dislike about EverAfter?

The platform experiences some lagging issues, which I've observed on my end and have also received feedback about from several customers. Review collected by and hosted on G2.com.

Tayná B.
TB
Tayná B.
Mid-Market (51-1000 emp.)
"Amazing tool to make business life easier"
4.5/5
What do you like best about EverAfter?

The possibility to customize everything I need. Review collected by and hosted on G2.com.

What do you dislike about EverAfter?

Sometimes get a bit slow, but nothing that bothers me a lot. Review collected by and hosted on G2.com.

Verified User in E-Learning
CE
Verified User in E-Learning
Mid-Market (51-1000 emp.)
"Excellent platform that allows us to collaborate"
5/5
What do you like best about EverAfter?

I love the versatility of the platform. Being able to have widgets tailored to our client's needs has been a huge success when collaborating with customers.

A feature that I didn't know I needed is the timeline and analytics. Being able to see when clients are logging on and completing tasks has helped me think proactively about how I can boost engagement.

EverAfter is easy to use and very intuitive. Review collected by and hosted on G2.com.

What do you dislike about EverAfter?

Nothing that I can think of, the platform does exactly what we need it to do and beyond. Review collected by and hosted on G2.com.

MF
Michael F.
Small-Business (50 or fewer emp.)
"My EverAfter Experience"
3.5/5
What do you like best about EverAfter?

The EverAfter application is really customizable to how you want to use the application. We really love how we can adapt EverAfter for all aspects of our business, from CS to implementation, EverAfter has helped us make our customers happy. The support team is also very responsive and is always open for feedback and product suggestions. Review collected by and hosted on G2.com.

What do you dislike about EverAfter?

Not many items to dislike about EverAfter. It is easy to pick up and learn, but learning to build the environment to what is best for your team takes trial and error. I hope the team is working on improving the analytics feature as this will continue to help our team to identify barriers and ways to improve our processes. Review collected by and hosted on G2.com.

Roxy S.
RS
Roxy S.
Account Manager
Small-Business (50 or fewer emp.)
"EverAfter is such a powerful organization tool!"
5/5
What do you like best about EverAfter?

The customization ability is fantastic. Our team thinks of something that will help us be efficient and the EverAfter team has already built out a solution. They have already done all the hard work for us, then they assist with implementation Review collected by and hosted on G2.com.

What do you dislike about EverAfter?

Not being able to directly upload files into our platform is a little disappointing, but using a shared drive still gives us the access we need. I would love to see an integration that would allow file uploads to go directly into the platform. Review collected by and hosted on G2.com.

Amit C.
AC
Amit C.
Small-Business (50 or fewer emp.)
"Everafter is super helpful"
5/5
What do you like best about EverAfter?

Everafter has demonstrated remarkable advantages, proving to be immensely helpful for my users as they build their Guesty dashboards. Review collected by and hosted on G2.com.

What do you dislike about EverAfter?

The connection with Salesforce doesn't happen instantly. Review collected by and hosted on G2.com.

David G.
DG
David G.
Mid-Market (51-1000 emp.)
"Exceptional customer hub platform"
4/5
What do you like best about EverAfter?

I love the meeting widget that allows me to keep notes of meetings in one singular location.

In future calls with the same client, I am able to check back on my notes instantly and rememember what we spoke about Review collected by and hosted on G2.com.

What do you dislike about EverAfter?

I would like the Accounts page to be editable on the page itself rather than to drill down into an account individually to edit details Review collected by and hosted on G2.com.