EverAfter has been a great way to engage with our customers on a deeper level! the applications are so varied, and it's improved our customer success in so many ways. It was easy to learn, easy to implement, and fun for our customers. The EverAfter team is extremely responsive and supportive, and has been a true partner for us in our goals. Review collected by and hosted on G2.com.

As a younger tool, there are still many directions that EA can grow into. That being said, the EA team is extremely responsive to finding solutions for all of our needs. Review collected by and hosted on G2.com.

- Customers can get self-paced onboarding and implementation, and our team uses their time for more strategic conversations.

- We, as a company, are escalating our customer success.

- EverAfter listens to customers' feedback and works on delivering new functionalities.

- EverAfter is an intuitive product; you can see a lot of Product sense in how the platform is built.

- The minimap functionality makes my life easier and helps me to save time.

- The EA support team solves my doubts in a timely way.

- And I love their branding! Review collected by and hosted on G2.com.

As a kit builder, if you don't structure your kit's content correctly, it can be overwhelming for users to see too many tasks to complete or content to consume. Review collected by and hosted on G2.com.

The platform helps users deliver personalized content and recommendations, create success plans, and provide a unified space for resources and communication. This leads to increased customer satisfaction, loyalty, and engagement. Review collected by and hosted on G2.com.

Better reporting / dashboards that can provide in depth analytics on usage is missing. Review collected by and hosted on G2.com.

There are different user levels. They are quite flexible and designed for the structure and needs of CS teams. Review collected by and hosted on G2.com.

Some detailed insights and analytics function are still being developed. Review collected by and hosted on G2.com.

- No code to create a nice looking UI with little help needed

- Many options and smart ways to encourage customer activation and usage

- Fast and friendly support Review collected by and hosted on G2.com.

- To advance yourself on the tool and flows you do need to understand more than surface level functionality.

- Some small asks of extra widget layout options. But hten again you will always want ore and more :) Review collected by and hosted on G2.com.

Really quick and easy way to show our partners the different customers they have brought in, as well as the money they have made as resellers. Really easy to set up and manage. We are looking to possibly expand usage to other partner types soon. Review collected by and hosted on G2.com.

Had a few issues, but support (shoutout Uri) is always helpful in getting things taken care of. A lot of issues ended up being on our end Review collected by and hosted on G2.com.

Task feature is good for managing who's responsible for what task Review collected by and hosted on G2.com.

Better platform integration for our use case Review collected by and hosted on G2.com.

EverAfter has helped us on so many fronts so far over the first year of using the platform. It offers tools for more complicated use cases but can also be quickly implemented for simpler ones. Support through the onboarding and implementation process as well as day-to-day support has been spectacular. Review collected by and hosted on G2.com.

Some documentation about e.g. integrating with our Salesforce was a little hard to find, though we got good support about this topics also. Additionally building suitable kits for us has been a bit of a trial and error. Review collected by and hosted on G2.com.

Partnering with EverAfter has been a game-changer for our customer journey. Everything has been incredibly straightforward. After just a brief training period, our team was able to navigate the platform independently. EverAfter has provided all the key features we need to create a seamless, customer-friendly onboarding and success portal.

Our customers have fully embraced the portal, using it regularly and benefiting from its features. As adoption continues to grow, we're confident that we made the right choice!

A big thanks to EverAfter’s dedicated team for their continuous support and expertise. Their guidance was instrumental in delivering our project on time and ensuring we added valuable extra features along the way. The customer support we've received has been exceptional, with rapid response times and quick resolutions to any challenges.

After two years of using EverAfter, we can confidently say the experience has been exceptional. We’re now expanding our customer programs and exploring new use cases across the organization. Review collected by and hosted on G2.com.

Overall, our experience with EverAfter has been smooth, with no major issues. While a few minor challenges did arise, we were truly impressed by the team's quick and effective response in resolving them. We are deeply grateful to EverAfter's team for their dedication and their consistent ability to go the extra mile. Review collected by and hosted on G2.com.

The Everafter team is amazing to work with and have helped us get our best version of a PRM up and running. The tool itself is very customizable and allows us to provide a unique experience to our partners. Review collected by and hosted on G2.com.

Some limitations with rollup fields. Overall. no complaints Review collected by and hosted on G2.com.