The low price and the simplicity of the system. Review collected by and hosted on G2.com.
The bugs relating orders. I found several bugs and limitations in the system relating to finding orders and tickets. In particular, I found that the person who ordered the ticket was not listed correctly, another person who was on the order was listed. This caused many problems in trying to issue refunds, for example.
The order search interface needs to be improved, the people who ordered and who will be attending need to be searchable and easily distinguished, but connected to one another (i.e., I can see who ordered for whom). Review collected by and hosted on G2.com.