KS
Kay S.
Data Analyst
Small-Business (50 or fewer emp.)
"We used Eventsquid for 4 events last year."
5/5
What do you like best about Eventsquid?

Their software is very functional. Their customer support is fantastic. They have always been willing to get on the phone or do a webinar to help us. Being new to Eventsquid, we had lots of questions. Review collected by and hosted on G2.com.

What do you dislike about Eventsquid?

I wish we could download the graphs from after-event surveys. It would be nice to have a better way to report survey data. Review collected by and hosted on G2.com.

CG
Cynthia G.
Conference Director
Small-Business (50 or fewer emp.)
"Perfect Event Management for a Mid-Size Organization"
5/5
What do you like best about Eventsquid?

EventSquid staff offer the best in customer service and training and tech support. They are patient and spend the time you need to get your event designed and up and running smoothly. If you have any technical issues - general response time is almost instantly! They truly care about the experience your attendees and you, as organizer, have from beginning to end! The App was a really great addition and our attendees enjoyed it. Review collected by and hosted on G2.com.

What do you dislike about Eventsquid?

At the moment, I have no complaints. Every issue or problem I have had has been dealt with quickly and thoroughly. Review collected by and hosted on G2.com.

AG
Ari G.
Small-Business (50 or fewer emp.)
"Excellent Value and Incredible Service"
5/5
What do you like best about Eventsquid?

Our firm has used internally, and on behalf of clients, almost all the big event management platforms - we keep coming back to EventSquid when allowed to spec the system. Between the features and pricing, and then the support and customization, we are consistently impressed with our working relationship. Special shout out to the on-boarding team, and the ongoing support team. Almost immediately responsive, always kind, knows their product inside out, can visualize our specialty uses, and put up with idiot users messing thins up reatedly... Review collected by and hosted on G2.com.

What do you dislike about Eventsquid?

Sometimes the user interface is not quite as intuitive as we might want, but there is almost always a path forward to figuring it out quickly - even when our demands are ridiculously custom... Review collected by and hosted on G2.com.

Randi R.
RR
Randi R.
Senior Manager - Customer Operations
Aviation & Aerospace
Mid-Market (51-1000 emp.)
"Wish we would have discovered Eventsquid sooner!"
5/5
What do you like best about Eventsquid?

I don't even know where to start. One of the biggest benefits we've received thus far is the ease of registering our customers. Our event is extremely complex with many different rules, exceptions, registration offerings, dozens of different registration categories that influence different registration prices, etc. We've tried several other registration systems and they just simply could not do what we needed it to and our customers were always complaining about the complexity of registering for our events. We were working harder not smarter trying to pull reports/data in our other systems and with Eventsquid, the reports are very easy to use and pull all of the data you need. I researched a couple of the big box registration companies and they were all WAY out of budget but also, they couldn't do what we needed the system to do. Luckily, we came across G2 Crowd and Capterra and saw all of the great reviews about Eventsquid. I was over the moon to learn about all of the features they offered and best yet, it was extremely affordable! Not to mention, their staff is AMAZING! I literally could go on and on about the benefits of this software. If you are looking for a better registration system, look no further. This is your solution! Review collected by and hosted on G2.com.

What do you dislike about Eventsquid?

I can honestly say there is nothing I dislike about this software. There were a couple of far-fetched, "in a perfect world" requests we had and their staff quickly modified the system to make it work for us. Review collected by and hosted on G2.com.

Hal M.
HM
Hal M.
Managing Director
Venture Capital & Private Equity
Small-Business (50 or fewer emp.)
"A great event management app with a great client support "
4.5/5
What do you like best about Eventsquid?

We were organizing a rather complexed video conference event with live audience that involved three different event venues in Dallas, San Francisco and Tokyo. We were a first time user of event management app that handled from online registration, billing, presenting speaker profiles and providing video contents during and after the event. The communication with attendants and report generation was quite pleasant to use. Eventsquid support consultant helped us device a method to deal with three different time zones by coming up with work around (love it!) which enabled us to push the boundaries of Eventsquid original designs. I think Eventsquid showed flexibility with our demands, and also show a lot of potentials with future developments for us to use.

Review collected by and hosted on G2.com.

What do you dislike about Eventsquid?

One thing we were unable to over come was dealing with data entry in Japanese language. Since about 1/2 of our attendants were in Tokyo, this was a bit of limiting factor. Hopefully Eventsquid will come up with a solution for us in the future. Review collected by and hosted on G2.com.

Verified User in Defense & Space
AD
Verified User in Defense & Space
Enterprise (> 1000 emp.)
"Happier Attendees"
5/5
What do you like best about Eventsquid?

Our 800 attendees at our annual training event expressed great delight at the ease of registering on Eventsquid. They were also pleased with the on-site tools that allowed them to view their agenda, pull up maps and share contact information at the event. Pre-registration and on-site registration was exponentially improved from our previous use of our in-house web site platform. Review collected by and hosted on G2.com.

What do you dislike about Eventsquid?

Steep learning curve for setup of the first event. Some of the administrative tools could use more development. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Works great for the basics, but issues with user compatibility"
3.5/5
What do you like best about Eventsquid?

I like how much the Eventsquid can do--I'm new to my job so I still have yet to learn everything it has to offer--but from guest registration to payments to surveys, almost every aspect of managing an event can be done within the program. Review collected by and hosted on G2.com.

What do you dislike about Eventsquid?

The software isn't the most user-friendly, especially for non-internet savvy users. During registration for my last event, I had many guests call me and ask to help them through the registration process--obviously this wasn't efficient. I consider myself a fast learner, and it took me longer than usual to get familiar/comfortable with the software. The dashboard design is also kind of clunky and complicated. It would be nice to have built-in tips and FAQs on various pages so users can try to find answers themselves before contacting support. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Best event management system we have used. Easy for us and clients. Felt like it was built for us!"
5/5
What do you like best about Eventsquid?

Intuitive design. Top-notch customer service. Best price out there especially for all of its capabilities- including event registration and web-based app. Love how these are in one platform so we didn't have to update/sync as we made changes to our event. Easy for our registrants and exhibitors to use. Customizable to meet our unique needs - various registration types, session tracks, as well as layout/look that matches are event theme. Easy reporting functions. Review collected by and hosted on G2.com.

What do you dislike about Eventsquid?

There is not an aspect of the software that we did not like. I highly recommend taking advantage of the individual training early on to help build the event well from the start and to learn how to take advantage of EventSquid's functionality. That was critical for us. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Thank You EventSquid"
4.5/5
What do you like best about Eventsquid?

We like being able to use one platform for exhibitor and conference attendee registration - as well as have all of that information populate into a website specifically for our event (which doubles as a conference app). All of the safety features to help walk someone through the registration process are a real plus as well. Review collected by and hosted on G2.com.

What do you dislike about Eventsquid?

The exhibitor specific registration part is very basic and has little flexibility. It would be great if it could be configured like the attendee registration. We've made it work for us by making exhibitors an attendee type and having them register that way. Setting up the various registration types can be confusing and time consuming - however EventSquid's support has been very helpful. It would also be nice to have the ability to import session information instead of having to input it all manually. Review collected by and hosted on G2.com.

TB
Tom B.
Small-Business (50 or fewer emp.)
"Super easy, super powerful"
5/5
What do you like best about Eventsquid?

How easy it was to set up our event and get started. We're new users of event management software and were a little worried about the learning curve. There wasn't one. The platform is extremely intuitive and the support they provide is world-class. Review collected by and hosted on G2.com.

What do you dislike about Eventsquid?

We're still looking for the downside. Everything has been smooth so far. Review collected by and hosted on G2.com.