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AH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

8/19/2021

"Excellent SIEM"

5/5

What do you like best about EventSentry?

EventSentry support is amazing. They are highly trained and resolve issues during the first call. We have used EventSentry for 12 years and it is extremely cost effective and packed with features others don't have. It is very flexible to create rules/alerts and customizations. Review collected by and hosted on G2.com.

What do you dislike about EventSentry?

We haven't found too much we haven't liked. It would be nice to have even more reports but we do write our reports from the database too. Review collected by and hosted on G2.com.

What problems is EventSentry solving and how is that benefiting you?

Monitoring all systems easily. One huge benefit is when we got ransomware it encrypted over 25k files out of 100,000. We didn't want to restore everything because we would have lost work. We used event sentry's file tracking to identify which files were encrypted and wrote a tool to restore only the impacted files. This was EXTREMELY helpful! Review collected by and hosted on G2.com.

Response from Ingmar Koecher of EventSentry

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Thank you for taking the time to share your opinion about EventSentry. We're happy to hear that your experience with both EventSentry and support have been positive.

Please submit submit feature requests in our forums (see link), we'd be happy to look into additional reports.

I'm glad to hear that EventSentry helped you with your Ransomware incident, but please note that EventSentry can prevent or mitigate Ransomware infections as well. We have a number of posts available on our blog and are in the process of publishing a Ransomware resource center as well.

See how EventSentry improved

PD

Paul D.

Business Owner

Small-Business (50 or fewer emp.)

5/28/2021

"Very effective SIEM for a reasonable price!"

4.5/5

What do you like best about EventSentry?

Netflow analysis,

Easy deployment

Pricing very good

Easy to configure notifications

Great support

lightweight endpoint client compared to elastic Review collected by and hosted on G2.com.

What do you dislike about EventSentry?

nothing! very good solution indeed and not found faulrs as yet. Review collected by and hosted on G2.com.

What problems is EventSentry solving and how is that benefiting you?

The configuration and filtering of logs takes a bit of getting used to like any system.

Its great having not only the indefinite log rentention for PCI DSS, but being able to see the inventories of all endpoints and extra scripts like detecting multiple logins over a network then alerting an admin are very useful

Plus the endpoint compliace reporting Review collected by and hosted on G2.com.

Response from Ingmar Koecher of EventSentry

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Thank you for taking the time to write a review about EventSentry, we're excited that you are happy with our support and EventSentry.

KS

Ken S.

Network Security Administrator

Mid-Market (51-1000 emp.)

7/20/2021

"Competitive affordable SIEM"

5/5

What do you like best about EventSentry?

The freedom and flexibility to monitor any Syslog/Windows log for email/txt alerting easily. Review collected by and hosted on G2.com.

What do you dislike about EventSentry?

I have found vulnerabilities and several bugs over the years, however Netikus support is amazing, and they have fixed every issue reported in a couple of days. Most companies take weeks/months to fix anything. Review collected by and hosted on G2.com.

Response from Ingmar Koecher of EventSentry

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Ken,

Thank you from our entire team for taking the time to post a positive review of EventSentry - we're glad that you are happy with EventSentry. We're constantly working on improving the quality of EventSentry and recently beefed up our QA resources with the goal having fewer bugs and vulnerabilities in the future.

AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

9/3/2021

"Great product - Great Support!"

5/5

What do you like best about EventSentry?

Highly configurable and allows us to build systems around the jobs EventSentry performs daily. Critical to managing risk, security, and compliance. Awesome and resonsive support team! Review collected by and hosted on G2.com.

What do you dislike about EventSentry?

Like/dislike - there's a learning curve if you want to utilize this product fully. It's good out of the box but superior with a bit of work. Review collected by and hosted on G2.com.

Response from Ingmar Koecher of EventSentry

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Thank you for taking the time to submit feedback about EventSentry. We're happy to hear that your overall experience with EventSentry, including our support, is positive.

Please note that we do offer affordable training options (remote and on-site) to help you get the most out of EventSentry.

AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

1/11/2022

"Erica is an amazing Support Rep and made the integration seemless"

5/5

What do you like best about EventSentry?

The customer Support help really made a huge impact on our decision when choosing vendors. Erica was an excellent technician that was able to respond promptly and with great detail. Review collected by and hosted on G2.com.

What do you dislike about EventSentry?

Nothing, the product is very easy to use and manage Review collected by and hosted on G2.com.

AA

Verified User in Automotive

Enterprise (> 1000 emp.)

8/19/2021

"Great product - easy to use - good support"

4.5/5

What do you like best about EventSentry?

The ease of use of the product and the good support they're giving you. Quick and solid answers. Review collected by and hosted on G2.com.

What do you dislike about EventSentry?

Up until now, I did not come across any dislikes. I've been using the product for a little over a year now and nothing has come up yet. Review collected by and hosted on G2.com.

Response from Ingmar Koecher of EventSentry

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Thank you for taking the time to share your experience with EventSentry. We're happy to hear that your experience with both EventSentry and support have been positive.

AF

Verified User in Financial Services

Enterprise (> 1000 emp.)

7/27/2021

"Strong capabilities and integrations with log sources"

5/5

What do you like best about EventSentry?

1. Log management and monitoring capabilities

2. Integration with on prem and cloud data sources

3. Data visualization on log entries

4. IR capabilities Review collected by and hosted on G2.com.

What do you dislike about EventSentry?

Customer Services is not the best when it comes to technical expertise on the product. The product also lacks good documentation. Review collected by and hosted on G2.com.

Recommendations to others considering EventSentry:

1. Make sure you understand the architecture model before engaging in POC

2. Ensure all documentation is available to internal teams

3. Perform vendor due diligence on functionalities and capabilities Review collected by and hosted on G2.com.

What problems is EventSentry solving and how is that benefiting you?

Log management and monitoring of all our on prem and cloud logs. Correlation of the logs to better analyse our sources and management of incidents proactively while alerting the responsible teams on remediation. Review collected by and hosted on G2.com.

Response from Ingmar Koecher of EventSentry

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Thank you for your positive review, I'm sorry to hear that you are not satisfied with our support team and documentation.

Our support team continuously gets positive reviews, both here on G2 as well as in our customer surveys that are sent after every email interaction with support. Please don't hesitate to email our support team and ask to be put in touch with management so that we can address your concerns.

EventSentry does include a comprehensive documentation that's available online and installed locally as well. We also have a quick start and best practices guide, along with a number of YouTube videos. But again, please reach out to us and let us know how we can improve our documentation.

Thank you again for taking the time to review EventSentry.

AG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

9/3/2021

"Highly Recommend"

5/5

What do you like best about EventSentry?

Swift and helpful support. I could not be more pleased with the value we are getting. Review collected by and hosted on G2.com.

What do you dislike about EventSentry?

I would like to see a management console on the desktop instead of logging into the server. Review collected by and hosted on G2.com.

Response from Ingmar Koecher of EventSentry

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Thank you for taking the time to submit feedback about EventSentry. We're happy to hear that your overall experience with EventSentry is positive.

We agree about a desktop-based management console. This feature request has been on our list for some time but has been pushed back due to the complexity and other high-priority features. I will pass this on to the team, thank for the suggestion.

AG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

7/23/2021

"Great so Far"

5/5

What do you like best about EventSentry?

Setup was pretty painless. Customer support is based in the USA and very good at what they do. Review collected by and hosted on G2.com.

What do you dislike about EventSentry?

File auditing relies on Windows native auditing to be turned on. This isn't a complaint. I didnt even know that EventSentry provided file auditing until after we purchased it. Review collected by and hosted on G2.com.

Response from Ingmar Koecher of EventSentry

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Thank you for using EventSentry and taking the time to leave a positive review, we're excited that EventSentry was easy to setup and that it helped you with both logon and hardware issues.

HJ

Hartmann J.

IT-Betrieb

Enterprise (> 1000 emp.)

8/20/2021

"Great Elementmanager"

5/5

What do you like best about EventSentry?

One of the best feature is the collector. You can collect events of e.g. dmz server over only one tcp port.

The report engine is great Review collected by and hosted on G2.com.

What do you dislike about EventSentry?

the management console crashes a few times Review collected by and hosted on G2.com.

Response from Ingmar Koecher of EventSentry

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Thank you for taking the time to submit feedback about EventSentry. We're happy to hear that your overall experience with EventSentry is positive.

I'm sorry that you had issues with the management console. We're constantly evaluating the stability of EventSentry, and EventSentry is configured to save crash dumps of all critical components. Please see the KB article below on how to submit crash dumps to our support team for investigation.

See how EventSentry improved