EventsAir is very user friendly on both the organiser and the delegate side.
Customer service is also quite quick and responsive Review collected by and hosted on G2.com.
There seems to be a number of glitches in the latest updates Review collected by and hosted on G2.com.
EventsAir provides multible tools that are all in the same place so to work across of events and features makes it easy Review collected by and hosted on G2.com.
The accommodation tool is unflexible and could be great is some updates are made to this feature Review collected by and hosted on G2.com.
Thanks so much for the kind feedback, Tove! Glad to hear your like having everyone in one place! We are taking this feedback onboard and will keep you updated as we release more updates.
The customer service is wonderful. They are always so helpful. I also appreciate that they are always improving the product, with constant updates to make things more user friendly and functional. Review collected by and hosted on G2.com.
New AI customer service feature is not very accurate. Lots of added fees after the initial yearly fee. Review collected by and hosted on G2.com.
Thanks so much for the kind feedback. We are working hard to improve our levels of support and many features in the product - so glad to hear you're enjoying them! Thank you also for the feedback on the AI customer feature and the fees, we will circulate them with the team and work on improving them. Thanks again!
Being able to create a live rego link for our clients
Hotel portal
apps
communications
Good to use on a daily basis Review collected by and hosted on G2.com.
Missing a few items that we need in our businesses
Payment links some times not linking once they have paid so needing to be done manually
Wait time now to for a reply from support team is longer then a couple years ago
Can glitch a bit if being used too much Review collected by and hosted on G2.com.
Thanks for the great feedback! Glad to hear you're enjoying the registration, apps, hotel portal and communications - they are some of our most popular tools. We also appreciate the feedback about improving support responses and issues with payment links. We are working on both of these at the moment and hope to have you seeing improvements soon.
The reports and the easy way to find my information Review collected by and hosted on G2.com.
The financial reporting is difficult when using more than one currency and VAT. Review collected by and hosted on G2.com.
Hi Sophie! Thank you so much for your review and continued support.
It’s great to hear that you’re finding EventsAir more user-friendly with each update — that’s exactly what we strive for. We're also glad that our reporting tools and new EventsAir Pay are making your work easier.
We appreciate your feedback regarding financial reporting across multiple currencies and VAT. This is a known complexity in global event management, and we’re actively working on ways to make this process smoother and more intuitive for all users.
Thanks again for sharing your insights — they help us continue to grow and evolve in the right direction.
I like the flexibility and custom creation it provides Review collected by and hosted on G2.com.
I wish there was a better way to give discounts for tickets. E.g. some purchases 1 function ticket for a dinner and another ticket for a lunch, they receive a 10% off. Rather then writing in a code. Review collected by and hosted on G2.com.
Thanks for the kind words and helpful feedback! Glad to hear your like the flexibility and customisation, we've are always trying to improve our all-in-one capabilities. Thank you also for the feedback on discounts. We'll circulate this with the team. Making the platform/app more user friendly is one of main prioritise at the moment, so hope to have this improved for you soon. Thanks again.
Since 2018, EventsAir has taken a Queensland school based literature festival (selling 10,000 tickets across 130 events over 2 days with 25 presenters/authors, annually since 1996) from a disorganised rabble into a professional event. We have utilised all features of Events Air, including On Air presentations across Australia during Covid times and beyond. We have been extremely happy with the product overall. Review collected by and hosted on G2.com.
Overall we were very happy with the product and would recommend EventsAir to anyone considering event/festival/conference managment. As a school, the only disadvantage has been the pricing, but this has been totally understandable, due to the features that EventsAir presents. Review collected by and hosted on G2.com.
Thank you so much for sharing your experience with EventsAir! We’re thrilled to hear that our platform has played a critical part in transforming your literature festival into a professionally organized event. Thank you for trusting us to support your festival and for recommending EventsAir to others.
Great, flexible, allows me and my organisation to achieve all of our event related goals in the one platform. Review collected by and hosted on G2.com.
Some aspects load a bit slower than others but I understand this is in the pipeline to resolve Review collected by and hosted on G2.com.
Hi there,
Thank you so much for your kind words and for taking the time to share your experience with EventsAir. We're thrilled to hear that the platform is helping your organization achieve its event goals efficiently and that you're finding value in its flexibility.
We appreciate your feedback about load times—our team is actively working on ongoing performance improvements, and it’s great to hear that you’re aware of the enhancements in the pipeline.
It’s especially rewarding to know that EventsAir is helping your team manage more with less. That’s exactly the kind of impact we aim to deliver. If there’s ever anything we can do to further support you, don’t hesitate to reach out.
For the most part it serves the purpose we sought - we can use it to manage our partnerships with over 200 organization as well as manage the accommodation, travel and all event logistics for everyone who attends, which includes staff from these partner companies, event participants, volunteers, etc.
The EventsAir support team is fantastic. They respond to my questions quickly with very clear - and sometimes ingenious - solutions to the challenges I have encountered. Review collected by and hosted on G2.com.
For me, the biggest downside of EventsAir is the fact that all data is stored at the individual level. The concept of grouping people by company, and storing data at the company level, does not exist in this platform, which makes it very difficult for us to use it for the partnership management side of our work. Review collected by and hosted on G2.com.
Thank you for sharing your positive experience with EventsAir Kelly. We're thrilled to hear that our platform helps you manage both partnership and event logistics seamlessly. It's especially great to know that our support team has been able to provide quick and effective solutions – they truly are an invaluable part of what we do.
While EventsAir is a dedicated event management platform, we also offer integration with specialized partnership management systems through our industry-leading open API.
Thanks again for taking the time to share your insights. We're proud to be part of your success and look forward to continuing to support your events and partnerships.
One of the defining features of EventsAir that I like is that it is a one stop shop for all functional needs of our business and clients. Review collected by and hosted on G2.com.
At the moment, the abstract submission process and the App needs upgrading. Review collected by and hosted on G2.com.
Thank you for your kind review, Sarah. We're glad to hear that EventsAir is your one-stop shop for both your business and client needs.
We appreciate your feedback on the abstract submission process and the app – we're excited to share that upgrades to the app are coming soon to enhance your experience even further.
See how EventsAir improved