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AW

Audrey W.

Senior Manager Intergovernmental Relations

Small-Business (50 or fewer emp.)

5/19/2021

"Great customer support and easy to navigate"

5/5

What do you like best about EventMobi?

I like the fact that the platform is easy to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about EventMobi?

I haven't found any things I dislike yet. Review collected by and hosted on G2.com.

Response from Richard Desmarais of EventMobi

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Hello and thank you for your feedback! We are very pleased to have been a part of helping you with your event. We are constantly innovating and look forward to being there for your next event!

UI

Verified User in Insurance

Small-Business (50 or fewer emp.)

11/23/2020

"Exceeded my expectations"

4.5/5

What do you like best about EventMobi?

The video production is top notch. Post editing tools are easy to follow. There is constant communication between the production team and the experience managers go out of their way to be available almost 24/7. Review collected by and hosted on G2.com.

What do you dislike about EventMobi?

The user interface for attendees does need some work. There's a lot of real estate that is lost by sticking to the native event app format. And there's some room when an event is livestreaming to take advantage of showing sponsor logos. It would also help if navigation items opened in new browser tabs. Review collected by and hosted on G2.com.

Recommendations to others considering EventMobi:

Ensure you have a solid event communications plan and some kind of coaching in place for your emcee and keynote speakers so they understand how the event space operates for the end user and can provide effective visual cues. Review collected by and hosted on G2.com.

What problems is EventMobi solving and how is that benefiting you?

We had to pivot to virtual events and the team was really good at helping us to understand how to embrace an online format. We also noticed that registration numbers increased as we were no longer tied to a physical location and our attendees did not have the cost of travel. Review collected by and hosted on G2.com.

Response from Richard Desmarais of EventMobi

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Thank you for your feedback and we are thrilled that you had a successful event! Building a virtual event is truly a collaborative process and has been a learning curve for many of our customers this year. We realize how important it is for us to be your consultant throughout the process. Ongoing communication is key as well as transparency in the process. Our user interface is undergoing some exciting changes and we have been making a few minor improvements throughout December 2020 with an important Home Page Builder release scheduled for January 2021. Well noted regarding sponsor logos and browser tabs...we will look into that as well!

We look forward to helping you in the future.

LJ

Linda J.

Production Project Manager

Mid-Market (51-1000 emp.)

12/17/2020

"Great platform for implementing exciting digital events!"

5/5

What do you like best about EventMobi?

The rapid development in 2020 for the implementation of online conferences. Our concept could be fully implemented with great and easy handling from the participant's perspective and a very simple backend maintenance that allows for the implementation of any customization requests! Different participant groups can also see different content through various permissions and many other great features that allow for a fantastic implementation! Review collected by and hosted on G2.com.

What do you dislike about EventMobi?

There is nothing to say here - the EventMobi team is diligently working on more features to become even better! Review collected by and hosted on G2.com.

What problems is EventMobi solving and how is that benefiting you?

The implementation of digital events without using just a video conferencing tool.

We asked ourselves how we can digitally implement the advantages of a physical event location: entrance area, a kind of menu for navigating between individual virtual rooms, integrating sponsoring partners, offering networking opportunities, etc. Review collected by and hosted on G2.com.

Response from Richard Desmarais of EventMobi

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Thank you for your feedback and we are pleased that you had a successful event! Creating a virtual event is truly a collaborative process and a learning curve for many of our clients this year. We know how important it is for us to be your advisor throughout the entire process. Ongoing communication is just as important as transparency. We look forward to helping you in the future.

CF

Christy F.

Small-Business (50 or fewer emp.)

11/20/2020

"Professional, Knowledgable, Supportive and Just Awesome People!"

5/5

What do you like best about EventMobi?

We just wrapped up our first multi-day, 100% virtual event and if you are pivoting for the first time like us, I highly recommend EventMobi. From our first discovery call to final wrap up, we've had exceptional support, guidance and service. The platform is user friendly as an organizer and easy to navigate for your attendees. And they're Canadian!! Review collected by and hosted on G2.com.

What do you dislike about EventMobi?

There wasn't anything we disliked at all. We were late getting our program together so we didn't get to maximize the full potential of the platform, but that was on us. Review collected by and hosted on G2.com.

Recommendations to others considering EventMobi:

Review of EventMobi is above Review collected by and hosted on G2.com.

What problems is EventMobi solving and how is that benefiting you?

We needed to have more engagement then the typical webinar. EventMobi provided a great platform which allowed us to be creative not only with branding but with different formats and engagement pieces within the platform. Review collected by and hosted on G2.com.

Response from Richard Desmarais of EventMobi

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Thank you for your feedback and we are thrilled that you had a successful event! Building a virtual event is truly a collaborative process and has been a learning curve for many of our customers this year. We realize how important it is for us to be your consultant throughout the process. Ongoing communication is key as well as transparency in the process. We look forward to helping you in the future!

NA

Nate A.

Small-Business (50 or fewer emp.)

11/16/2020

"Great vendor with a fantastic staff."

5/5

What do you like best about EventMobi?

The knowledge that EM staff with years of experience developing this solution for many. Customer service is always great having one point of contact. The platform has been reliable for the most part and I don't have a doubt when launching the platform on the day of the event. Review collected by and hosted on G2.com.

What do you dislike about EventMobi?

Nothing really. Maybe a few new features rolled out including Q&A moderation improvements and a floating "youtube-like" video window so that attendees can continue to watch the live session while they explore other areas of the site. Review collected by and hosted on G2.com.

Response from Richard Desmarais of EventMobi

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It’s great to hear about your positive experience with our team and platform, Nate! Our development team will continue to add new features – including live chat moderation – to the Virtual Space this year. We’re looking forward to working with you again in the future!

LB

Leslie B.

Small-Business (50 or fewer emp.)

12/10/2020

"Colorado Association of School Boards Eventmobi virtual platform"

5/5

What do you like best about EventMobi?

The ease of using the platform on the back end as well as the attendee facing side. Review collected by and hosted on G2.com.

What do you dislike about EventMobi?

There are so many resource documents and videos. Having these in a library by subject would be much easier for fast searching. Review collected by and hosted on G2.com.

Recommendations to others considering EventMobi:

After researching so many other event platforms, EventMobi seemed the most reliable as they had been operating in this area longer than others and they were also the most affordable for what they provided. Everyone we worked with in the organization was wonderful and get a 100% for customer service. Review collected by and hosted on G2.com.

What problems is EventMobi solving and how is that benefiting you?

We had to take our in person event to the virtual space due to COVID-19. The benefits included support from the Eventmobi team and the quick responses from David and the support staff; the ability to meet with them on a weekly basis once our event was getting closer; the positivity of all we worked with no matter how many times we asked the same thing. Review collected by and hosted on G2.com.

Response from Richard Desmarais of EventMobi

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Thank you for your feedback and we are thrilled that you had a successful event! Building a virtual event is truly a collaborative process and has been a learning curve for many of our customers this year. We realize how important it is for us to be your consultant throughout the process. Ongoing communication is key as well as transparency in the process. We are in the process of migration our Help Center and I will pass along your feedback to that team as it concerns finding a better way to categorize or tag articles.

We look forward to helping you in the future.

AE

Verified User in Education Management

Small-Business (50 or fewer emp.)

12/4/2020

"Excellent platform and support for our virtual event!"

4.5/5

What do you like best about EventMobi?

The discussion boards and community boards were great places to share. I was very appreciative of the tech support on the day of our event and the meetings with advice for a smooth virtual event leading up to the day of. I liked the ability for our attendees to create their own schedule for the event. Review collected by and hosted on G2.com.

What do you dislike about EventMobi?

I wish the community board could have had a place for comments. It would also be helpful to have simpler way to link Eventmobi with zoom than repeatedly copy pasting 3 links. Also, it would be helpful to have a feature where recorded Zoom sessions can be uploaded to eventmobi for viewing after the event. We have to do this individually for each session. Additionally, links from one session to the next to encourage a flow of engagement similar to a conference would be beneficial. Review collected by and hosted on G2.com.

Response from Richard Desmarais of EventMobi

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Thank you for your feedback and we are thrilled that you had a successful event! Building a virtual event is truly a collaborative process and has been a learning curve for many of our customers this year. We realize how important it is for us to be your consultant throughout the process. Ongoing communication is key as well as transparency in the process.

We will act upon your feedback by sharing it with our Product Management and Engineering Teams. We have a recurring cadence of related meetings each week focused on customer and product feedback. I should point out we recently released a Zoom Integration feature making it easier to include your Zoom meeting links in your sessions without having to copy and paste. I have attached a link to our recent Blog Post about this feature.

See how EventMobi improved

AP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

11/23/2020

"Great platform for virtual events"

5/5

What do you like best about EventMobi?

EventMobi was easy to use (for the user and for our presenters) and added a level of professionalism to our event that was impressive. We particularly liked the way that the platform could be designed using our logo and colors and the customer support we received was excellent. Review collected by and hosted on G2.com.

What do you dislike about EventMobi?

There was an unfortunate and highly unusual outage during our opening keynote address. This only affected the keynote and we were quickly able to record it, add it to the site for people to view later and message the participants to apologize for the glitch and let them know where to find the recording. Review collected by and hosted on G2.com.

What problems is EventMobi solving and how is that benefiting you?

We have had to transition all of our events to the virtual space. Most events are for individuals or small groups but we weren't sure how we were going to conduct large events. EventMobi helped us solve that problem. We have received great reviews for the events that we offered using EventMobi. Review collected by and hosted on G2.com.

Response from Richard Desmarais of EventMobi

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Thank you for your feedback and we are thrilled that you had a successful event! Building a virtual event is truly a collaborative process and has been a learning curve for many of our customers this year. We realize how important it is for us to be your consultant throughout the process. Ongoing communication is key as well as transparency in the process. I do apologize for the outage. We have completely updated our Outage Notification protocols and continue to investigate options that will help eliminate or greatly mitigate outages from occurring in the future.

We look forward to helping you in the future.

ML

Michelle L.

Small-Business (50 or fewer emp.)

11/24/2020

"EventMobi partnered with us to make our event a success."

5/5

What do you like best about EventMobi?

EventMobi staff are quick to respond to questions and met with us on a weekly basis leading up to our events. EventMobi listens and helps come up with solutions. Review collected by and hosted on G2.com.

What do you dislike about EventMobi?

We need more ideas to help our vendors get more interaction with event participants. It's difficult to get attendees to a comfort level to want to interact with the "unknown". Review collected by and hosted on G2.com.

Recommendations to others considering EventMobi:

Have a good understanding of how you plan to use the platform. It is user friendly but it will be your responsibility to really learn the platform. Review collected by and hosted on G2.com.

What problems is EventMobi solving and how is that benefiting you?

When we've made suggestions, we feel heard. For the most part, EventMobi is willing to build what we need. Review collected by and hosted on G2.com.

Response from Richard Desmarais of EventMobi

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Thank you for your feedback and we are thrilled that you had a successful event! Building a virtual event is truly a collaborative process and has been a learning curve for many of our customers this year. We realize how important it is for us to be your consultant throughout the process. Ongoing communication is key as well as transparency in the process.

I have included a link regarding Gamification which is one way to foster engagement in your virtual event. I do understand what you mean about encouraging attendees to engage with the 'unknown'. I suppose the same could be said at an onsite event if attendees are skirting sponsor booths and not spending any time getting to know the sponsors. We do have other ideas to entertain and an Account Manager would be happy to share additional insight with you.

We look forward to helping you in the future.

See how EventMobi improved

RM

Richard M.

Mid-Market (51-1000 emp.)

11/20/2020

"First time"

5/5

What do you like best about EventMobi?

Outstanding staff, friendliness and customer service. I cannot say enough. I have to say their service and attention to our fears and concerns was outstanding. I want to particularly thank Vander for setting us up with a terrific effortless registration system-it went so smoothly for us.

I also want to especially say how great it was to work with Alex, Yara, Richard, Ramil and Crystal. They were terrific and extremely helpful both in the planning that was leading up to the conference but also during the conference itself. I can’t say enough how effective they were.

. Review collected by and hosted on G2.com.

What do you dislike about EventMobi?

There really wasn't anything, everything went smoothly Review collected by and hosted on G2.com.

Response from Richard Desmarais of EventMobi

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Thank you for your feedback and we are thrilled that you had a successful event! Building a virtual event is truly a collaborative process and has been a learning curve for many of our customers this year. We realize how important it is for us to be your consultant throughout the process. Ongoing communication is key as well as transparency in the process. We look forward to helping you in the future!