AJ
Ariadne J.
Hearing Care Professional Trainee
Mid-Market (51-1000 emp.)
"Eventbrite is the go to for events"
5/5
What do you like best about Eventbrite?

I like how easy it is to create an event on Eventbrite. And it's not really hard to make a purchase. There's a number of features that caught my intention but the number of events on their website was top priority. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

Sometimes I have paid for events on Eventbrite and unfortunately they weren't real events, so it was a hassle trying to get a refund from them. customer support should make that easier. I shouldn't have to fight to get my money back. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Good tool for medium to large companies and public-facing events"
3/5
What do you like best about Eventbrite?

Easy event setup and management.

Built-in Social Media integration makes promotion of events easier.

Analytics for tracking sales and attendance. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

Intended for external public-facing events, there are challenges when organizing private events, for example, difficulty limiting or validating who can access and purchase tickets, difficulty in ensuring only one ticket per person.

Customization can be pricey.

App can be buggy sometimes.

No polling or feedback tools built-in. Review collected by and hosted on G2.com.

Luis Felippe R.
LR
Luis Felippe R.
customer support
Small-Business (50 or fewer emp.)
"I constantly buy tickets with them perhaps they could improve"
5/5
What do you like best about Eventbrite?

the app is really fluid and it was easy to use it at first when i searched for the event ticket i was looking for!

I've never had a reason to contact the customer support because everything ran smoothly during my experiences.

I've used it accordingly to the event i was looking for and their availability on their website. looking for purchase history i found i used the app in 10 orders in the past 4 years.

I did easily implement it on my device by downloading the app. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

I think one feature should be more easily accessible! I recall opening the ticket emails and the qr code link are almost hidden and difficult to find which might cause delays at the venue entrance which might make the system less easy of integrating compared to ra.co/ticketswap. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Useful tool for managing and marketing events"
4.5/5
What do you like best about Eventbrite?

A site user receiving emails about events that may interest them in the area or of a particular topic.

It is a trusted and reliable / go-to site that users are happy to purchase tickets through from my experience.

From a marketing perspective, I feel there is more chance of someone finding the event within the Eventbrite platform than from posting this to our social channels. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

We have found that for some users it can be tricky to find the online link to join a meeting from within the emails sent. Whether this is our fault for not teeing up the invite info correctly or a flaw in the Eventbrite system I am unsure.

Fees are understandable as a service is being offered here. Yet, it does take a cut away from revenue for a small business such as ours. We have not run many events in the last couple of years for our business or social enterprise yet despite the above comments, would consider using Eventbrite going forwards. Review collected by and hosted on G2.com.

Elmer F.
EF
Elmer F.
Long Island Regional Organizer
Small-Business (50 or fewer emp.)
"Easy to use and resourceful event planning system"
5/5
What do you like best about Eventbrite?

I really enjoy Eventbrite as it enables a community functionality to event hosting and ticket management which in turn supports good risk management approaches. Specifically, I enjoy being able to follow the event host or orgs that I enjoy seeing programming from and staying in the loop via these means whereas other platforms I have to search and search endlessly. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

I think Eventbrite is at times a little clunky and aesthetically can get be modernized to reflect diverse crowds and a more social aspect to it where people connect Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Virtual Convenience Makes Life Easier for Parents and Caregivers"
5/5
What do you like best about Eventbrite?

I like that most of the things offered are virtual, which makes convenient for parents and caregivers on my caseload. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

I can't really think of something I dislike about it at the moment. Review collected by and hosted on G2.com.

Heather F.
HF
Heather F.
Client Relations
Printing
Small-Business (50 or fewer emp.)
"Easy to use and manage"
5/5
What do you like best about Eventbrite?

you can collect details for patrons of all of your events. It's easy to setup and sell tickets to your event. We use this every time we have a lunch and learn event and it's easy for our clients to use. We haven't ever had to reach out to customer support but I imagine they are quick to respond and helpful. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

I wish the data were displayed in more of a flat form somewhere also instead of having to pick through orders to refund a ticket Review collected by and hosted on G2.com.

Ganesh G.
GG
Ganesh G.
Senior Software Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Event management done right"
4.5/5
What do you like best about Eventbrite?

Amongst multiple management platform, eventbrite brings the best game in all. Comprehensive thought out UI and full featured functionality makes it one of goto platform for any event management related needs. A full fledged set of API helped us integrate with our internal CRM Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

Nothing as such which could be a problem Review collected by and hosted on G2.com.

Rene R.
RR
Rene R.
Sales Manager
Small-Business (50 or fewer emp.)
"Reliable and user friendly"
4/5
What do you like best about Eventbrite?

I find it great how easy it is use. The ticketing system also works great being very user friendly. I also heard from our marketing Team that the integrations are very good. Our interns use it quite a bit to find us Networking events around Germany. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

Customer support might take a bit long to answer and it is a bit limited when it comes to branding and customization Review collected by and hosted on G2.com.

Emma I.
EI
Emma I.
Lifestyle blogger
Small-Business (50 or fewer emp.)
"The Best way to find and sort tickets"
4.5/5
What do you like best about Eventbrite?

I like that I can sort by area, perfect if you are taking a trip and want to find unusual, interesting things to do. Very easy to use, easy to seach, and organises your events for you. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

Just so much choice so you can feel that you are scrolling and scrolling. Review collected by and hosted on G2.com.